GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

Yes. I got a reply. Just an acknowledgement of my email. Nothing more from Loki.


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Thats weird i haven't even gotten that from loki. I have sent PM for you to check if i got the e-mail address correct

 

I got my confirmation from Chun a long time ago and yea it takes a few emails and all who didn't get one I would bug them about it. that may be a way for them to say they didn't get it so they don't have to include you in the "Trade in program" say they never got the form. "Excuse me sir did you get a confirmation email? no...oh, I'm sorry but you're not included in the program". That would be FRACKED up. So keep on them! It's thier job...

 

Its getting stupid to be honest will send the e-mail again just incase. If nothing is sorted soon i will be voting with my wallet and taking the loss then going to someone else. I bought this laptop based on the whole upgrade-ability they was spouting about which turns out not to be true in the part that matters most, Having upgraded a vast ammount of the laptop already in terms of SSD's / Ram /ODD Caddy etc to get the 4TB+ i need and the extra 16GB of ram so i can use Hyper-VM as i need it for when it came to gaming i was hoping to upgrade the GPU from its 970m to at least a 1070 or 1060. But that is not the case now.

Problem is i still need the different drives as they are assigned for use per specific usage i.e 1 NVME for OS Boot 1 SSD for Games 1 SSD for Data 1 HDD for Hyper-V and 1 drive for Video recording from OBS/ShadowPlay.

Its already bad enough the DVD/Blueray drives are now gone in the GT73VR let along the GT72VR which is a downgrade out right.

 

+1
and because the ROM drive is gone in the new gt73vr, AND internals changed, it reduces the overall number of Potential 2.5" drives from 3 (in the old gt72) down to 1 ....which is quiet a gnarly downgrade. in that regard the new gt72 is just as bad in a different way since it has a potential rom drive, so potential for 2 2.5" drives, but lacks the multi-drive -m.2 adapter and lacks gtx1080...

so with the buying window for gtx1080 closing within the next few months, msi has about 2 weeks left to make a solid offer here..... after end of month, i am off to the clevo forum, since the P870DM3-G seems to fit the bill with socketed cpu to boot (kaby lake is also gona be lga1151 and the clevo is socketed, not to mention a real desktop cpu)..also cheaper and more customizable and more flexible ssd/hdd configuration in the clevo than the gt73 or new gt72....

the idea of a trade in program is nice, but lack of execution in the next couple of weeks here might destroy this brand for good for me..i probably should have gotten the clue when the whitebooks were killed off....

 

No they never replied. I look at both my inbox and spam folder. I can't find anywhere they ever responded.

 

Would love to see those images, but this NBR site is having problems serving images, maybe find an external hosting site and use the Image URL insert tool in the Edit More Options... mode?

Thank you!

 

I am a PROUD owner of a GT72s 6QE and consider myself an enthusiast as well. I want the upgrade I was promised and the ability to run VR. I have sent in my "upgrade" request and have heard nothing so far. As much as I would love to have a legit upgrade offer, this a million if not billion dollar company. THEY DON'T CARE ABOUT YOU AND ME! We are all a statistic to them. They have no loyalty to any of us. They know people will continue to buy their products just like Apple and Android. Things change and in this world you have to be flexible to change, yeah its a hard pill to swallow but this kinda tech is the worst investment someone could make because its all outdated once you cop it. I feel everyone's story and investment here and I'm just as fed up as you are but Apple and many more companies get away with this kind of ish all the time. I wish everyone luck in this screwed up situation.

 

unfortunately, u're right. it seems to me that the only way to get something from msi, based on their promises - is a class action

 

Let's hope the MSI trade-in offer is awesome, and that the offer is extended to all MSI regions.

 

So the week ends today and we still have no reply, it seems.
P.S. I had a similar message through MSI Support.

 

I received an "trade in" option from MSI for mine within EU / germany, thumbs up for fast response and technicial know how, but I am very sorry as I am not allowed to broadcast the conditions *sorry. At the end they make me an offer to send in mine, add a lot (!!!) of bugs and receive a new 1070 one.

At the end its almost fair offer out of my perspective, many thanks for that, but i have to calculate if I´m now able to spend that much money and send in my GT72 for couple of days about to receive a "replacement". So it´s about the 1070 GT72VR but i will look to go with 1060 version instead which is cheaper i hope, and almost enough for me (as the 1060 would be the update i would go for if i could update to Pascal, in focus of money/performance) - but then i´ve recognized i cannot put all my SSD´s in the new one, as the VR GT72 only has 1 m2 2280 slot *rofl* ... and some other thinks alike no thunderbolt. Uhm, yea it would be a step to newer more performant platform, but including some ....steps back in some focus and spending a lot of cash ^^ (much more than a average "update kit" will cost, based on the price for 970M/980M days back) , i need workarrounds for the rest and think about if that makes sense.

...stay tuned =)

 

Unless you have a legal obligation with MSI they cannot restrict you sharing the information. Please post.

 

So by the sounds of it the Upgrade will be a downgrade in terms of upgraded GPU at the cost of a downgrade in overall storage options and thunderbolt 3 being missing along with MUX and no RAID, Will have to see what i am offered if i get any response. If they are doing a GT72 to GT72VR (Gimped Edition) i will be getting rid of my current system and going else where and my recommendation will not be going to MSI at all.

 

I'm intrigued as how this will play out now.

GT80/S owners get upgrade offer to GT83 (there's no alternative).
GT72/S owners get downgrade offer to new GT72?

That would be pitiful for GT72/S owners

 

Your not the only one being intrigued how its all going to pan out. Either way if they totally mess this up they can kiss goodbye to their brand as a whole.

 

I just contacted MSI France support mentionning NotebookReview Forums and the USA Trade program.
Lets wait for the ticket update ! I bought this willing to upgrade to 1070 ! Damn it !

 

Q: Is there really any point in starting a "conversation" with that MSI guy or filling out their little form if you have absolutely no intention of trading in your laptop?

 

Why are they trying to keep everything so fracking secret? They are making me want to call a bunch of media outlets and see who bites

 

Vow of honesty on this forum that we will all show offers made by MSI?

I certainly am happy to.


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The whole thing stinks!

Fill out a form...send it in...NO RESPONSE.
Start a private conversation ...NO RESPONSE.

p.s. I also have a samsung Note 7...seems I picked the wrong horse the last 2 tech purchases

 

Let them a little time to react, i guess they have to deal this with their head quaters as the response will raise with visibility of this issue (from the peopoles who now complain the unavailability to upgrade their systems), so i was "not fine" (or better: instantly able to pay) the "update price" they offered and asked for the 1060 GT72VR as good will instead.

Here where i´m from there different regulatories than in united states so ... thats why i am not that kind of "allowed" to tell the offer, but instead i can tell its almost similar to the one i´ve read here from the other guy (to 1070 GT72VR).

Please also try to keep in mind that MSI is not "that super much in blame" out of my perspective, as they just have to handle the board layouts and requirements provided by nVIDIA for the newer PASCAL boards. Maybe I´m wrong but i think from their (MSI) perspective the current stand is also not wanted/expected due to customer experience and trust which means now they have to investigate and look for any acceptable solution here.

Hopefully nVidia is able to react and make exception boards 1060/1070 or AMD has something in the pipeline which is compatible ;O)

@ the question: for everyone its the option to trade the notebook on any private channels alike ebay whatever, obviously (based on calculation) i except you will do "+" instead of the MSI offer in case you already put in a lot (memory + SSDs and stuff)

Regards, aVa

 

Sorry, but the whole idea of concealing it and trying to keep it hush-hush is only going to shine a bigger spotlight on it and create a bigger Streisand effect when tech news sites do decide to bite.

That combined with the fact you mention the 'update price' being similar to what that Dutch article first mentioned (Most likely the main reason they pushed a panic button and want to keep it quiet) means we're basically paying the cost of a new laptop instead of an upgrade - and although the pound ain't what it was before Brexit, £1500-2000 on an 'upgrade' is something most people can't do at the drop of a hat. Especially when the hat's falling through a hole that gets smaller as October creeps up.

 

Public is best. What can MSI do?


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€1500 for a trade-in for a GT72VR with a 1070 is a hilarious joke. That's the USA sticker price of a new GT72VR with a 1070.

 

Yes agree, so at the end, it´s almost the price for a new 15,6 inch 1060 laptop from a different brand (and hold the old one) which is the point i need to investigate if that makes any sense or is fair, so based on pricetag for the 1070 GT72VR its fair enough but does not matter if i sell it by myself or go the way to trade in there. But what I personally want to prevent is a ****storm against MSI (+ next couple of days) as out of my understanding it should be only fair from the community if they can discuss and react / come out anyhow. I guess its impossible to receive a free replacement and that should not be goal, that should be clear to everyone. ALso that you have to investigate average pricetag for a "980M update kit" so keep in mind they were pretty expensive (and not available in my country anmore).


@Q937 do you have a link to the 1500 dollar GT72VR 1070 offer which is available and/or available soon for this pricetag?

Regards, aVa

 

I don't want free. I want a laptop with GTX1080 at the cost of the MXM 1080 less the value of my GTX980m.

Not to buy a new laptop with a pathetic discount/zero phucking discount whatsoever.


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That's euros, not dollars. If you look earlier in the thread you can see some posts about the MSI Germany trade-in offer. The GT72VR 015 retails for $2K on Amazon USA, which is around 1.78K EUR.

 

So I see what you all are saying however what about the second round of upgrades promised? If it was this hard to upgrade a GT72 and looks like the GT80 will be worst. And a 2nd generation upgrade will be impossible.

 

Ok without going too much into this and rehashing blame.
MSI should have known what the whole laptop industry has known for years GPU upgrade on a laptop is not possible for the very reasons we are here in the first place.
MSI said "Industries first" upgradable GPU in a laptop. That led "us" buyers to think this problem we are having right now was solved when in fact it wasn't.

YES it is MSI's Fault completely.

 

The only I would agree for would be MSI charging me for the 1080 MXM Module cost. Nothing more nothing less. My laptop comes with a GTX 980 desktop variant and I expect the next generation equivalent.

If worse comes to worse and they offer me a GTX 1070 laptop, then I better be paying a relatively small amount.

 

Lol? 1500€ i can sell the laptop here for 1100+- € and get the gt72 - 1070 with an 256 ssd for 1799€ . cheaper upgrade!!! xD

 

Sorry but it's hard for me to believe the Nvidia Pascal 1060/1070 (Which is a Maxwell die shrink) GPU that shares the same MXM compliance and TGP with 970/980M and runs on a GT72VR (which is basically a GT72s) cannot run on my lappy.

 

Because the power required for the new 1060/70 GPU card will require a new motherboard and cooling solution at least. Your lappy can't Handel the power draw and heat generated. Sorry

 

Why hasn't Notebook Review ran some type of story on what's happening here? they must know about it. Right.. We could use some help or at least I would think that this is news for laptop review considering the new MSI gaming laptops are "Notebooks" they can review them and mention the no backwards comparable new GPU.

 

A good question

At least you will be registered as wanting the upgrade, while committing to nothing.

You'll get the offer from MSI which you can take or reject, and use it as proof in your legal action against MSI - both admission they owe you for an upgrade and their failed offer attempt.

It's also not clear if these other worldly offers we are hearing about have any relationship to the USA/UK trade-in details, so hold off panicing

It's true that this generation's GT72VR is a "gimped" edition, with no MUX, only 1 M.2 / 2 2.5", no optical drive, downgrade for the chipset from CM236 to HM170, all completely asinine changes that "ruined" the GT72 models.

Maybe the US/UK trade-in will allow the GT72 owners to trade-in for a GT73 as well, would only be fair really as the GT73 is the new replacement for what used to be the GT72.

 

So whaddya thinking of buy'n next there Mr. Lucky?

 

http://webtoptenz.com/top-10-tech-news-websites/

I'm at work, but feel free to contact them all.

I'm happy to follow up with an email to them all tomorrow.

The more of us that get involved with this the more likely we are to have some effect.

 

I'm not panicking, I just have no desire to give up my laptop and I probably won't just because of the OS. I know it sounds stupid to many, but W8.1>1070+W10

...it doesn't even make sense mathematically, but it's still true. I have a two year old laptop that is still running games on very high settings. I do not worry about my 980m ability to run games ported from the current generation of consoles ...even without DX12.

I don't need a new laptop and I really don't want a new laptop more than I want the one I have.

 

MSI at the legal least owes a GT83VR chassis with all our current components In them, so we can buy an upgrade kit whenever we please. Anything less and they are going to hear from my lawyers.

 

Send me a GT73VR chassis, that has nothing but the soldered CPU installed.

 

Hmm...not sure ...I have to look into my "lemon" crystal ball

 

Whatever talks to you and inspires your choice purchases, that's what we want to hear - and avoid

Thanks for playing along

 

Then we would be forced to transfer all the components our selves and an easy way for MSI to void our warranties, I prefer we send them in.

And also quite frankly, I know this may not be right for this thread but. Why the hell is MSI still using BGA CPU's? Get with the top and use socketed components for Christ's sake...

 

That would be the best case scenario and that is the way it should be however I have realized that is extremely unlikely to happen. I have secured the means necessary now to be able to loose it and be fine after I realized that MSI was going to screw us over like that.

 

So I tried emailing MSI Australia about the program given they said they "made no promises". They already once closed the ticket without a reply.

Aaaaand they just closed the second ticket without replying again. This is despite me forwarding the links showing them they DID made promises.

Looks like it wasn't an accidental closure of ticket. They simply don't want to respond.

 

It's a sign they don't have an answer yet to offer.

Did you contact @snallygaster about your country's trade-in program?

http://forum.notebookreview.com/thr...ents-and-all-things-msi.795144/#post-10340115

 

Well.. I can't start a conversation.. maybe I'm to new for Notebookreview and this Feature will be possible after a certain age of my account?

I still wait for an answer of the Reseller in switzerland.

 

You need 5 posts, and then a delay of overnight(?) for the site to promote your priveledges.

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