GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

Average what, sale price? 780 GBP?

I wanna see the receipts.

 

Average sale price for it on ebay.co.uk, pretty much the only source in the UK: http://www.ebay.co.uk/sch/i.html?_f...0.Xgtx980m+mxm.TRS0&_nkw=gtx980m+mxm&_sacat=0

 

No I want what I paid for and that's a 2 generation GPU upgradable LAPTOP! Unless they are going to put in writing that the next GPU gen 11xx is going to be done the same way that's not good enough. As I said before I will be willing to forgive the 2nd generation GPU for a no money exchange. They need to give me something for the 2nd gen option. Or I'll keep my GT80S and take my chances with the class action.

 

We can't forget about those of us that will still be owed another GPU upgrade if you take the trade in will you be giving that up? You U.K. Guys should think about that before doing the deal.

 

I sent in a request on upgrade costs in US hopefully they will get back to me with some useful information

 

No UK deal has been offered yet. :/

 

so lets see....amazon.de lists the 6re sku of gt73vr for 3499 Euros (includes free shipping, but i have no idea how sales tax in eu works)
(some other resellers seem to list it a bit lower at 3299 euro, but i cant confirm the spec is exactly the same, maybe they are missing gsync or something..my german is not good enough...).
https://www.amazon.de/MSI-0017A1-SK...74582026&sr=8-3-fkmr1&keywords=MSI+GT73VR+6RF
so you basically get about 50-60% off list price .......that values your current 980m laptop at about 1900-2100 euro worth of "trade in " value...
thats actually a pretty significant discount.....
except for one little issue...
No option for gtx 1080....?!?!?!? really?!?!?!

i mean really?
not complaining about value of the deal, but lack of option for gtx 1080 is sad to hear...

as far a me personally if the only option provided to me is a 1070, i will have to skip the trade in and look at other options, regardless of the value here.

 

The choices are for trading in from GT72S, so the options aren't bad, it's the pricing that's about 2x-3x too high.

You are after all giving them your whole laptop, not just the GPU, the trade-in should be much less.

How much time is the offer good for? Do you have to do it right away, do you have a year, 2 years, 3 years to trade?

We also are losing that 2nd MXM GPU upgrade to Volta as well, and along with it the option to upgrade now or later, spread out over the next 2-3 years.

Did you copy / translate / paste from an email / web page, or did you write it all down from a phone call?

Thanks for the detailed update!

 

How about a simple return?

Tell'em you'll include the attached Robot pieces

 

OK, I have a news. I'm able to get a lawyer through my job and I just got a consultation over the phone. I told him everything that's happening here and what's going on and what proof we have now, he seems very interested. From what he tells me if an upgrade was promised basically MSI is liable for the cost of the 2 upgrades meaning: They owe us the total cost of the 2 GPU upgrades the cost of the GPU and installation kit plus labor if they cant provide the promised upgrades. Then I told him about the trade-in program and that we would have to pay money for the new laptops and turn in ours, he said that that doesn't seem right to have to trade in your laptop for another laptop and have to pay money for something that MSI can't deliver in the first place. Now to the point that others have made here, your right only the lawyers get rich in a class action lawsuit and it can get quite expensive but he did say that we will get the cost of 2 gen of GPU's. Of coarse this was a 15 minute conversation and he said he needs to see what the proof I have before giving me a definite option for the future to let me know for sure if I have a case. He said " This looks like a bate and switch and that's illegal".I see him in person on the 28th of this month and he told me to get the information together because he is not that computer literate. Who wants to help me? I admit you guys know more about this and have more technical knowledge than I do.

 

UK Law on the matter: Commercial practices which are in all circumstances considered unfair.

What you can do about it Scroll down to New right to redress.

I'm not a lawyer, but this seems pretty clear. Anyone in the UK have a legal eagle friend they can check with?

 

At least a dozen nations are arguing for a month and an half on this forum, the idea of trade started in the US and according to what had been written up to now only UK and Italy had confirmed the idea of putting in place it too... but on how no one knew anything yet ... when suddenly, out of nowhere, here comes to life the Switzerland! Which for now had no view...with even directly the details of the exchange. The thing about is that in Germany they dont know anything yet, like all us...but for Switzerland this does not apply...the power of the banks?
Let me give you a big LOL, please pals. Finally I hope that the Italian MSI dont ask me 3000 euro for the GT83VR Titan SLI that i deserve ... you know, here the inflation is very high ...

 

Hey bud sounds great!

If you need help our community is backing you fully. You should start a go fund me if this lawyer is not doing it Pro Bono.

 

Well I'm going to wait and show him the evidence we have and get his advice on how to proceed. He may say there is no case. So I'll hold off on go fund me. One thing I'll ask is if I sue and win can the rest of us do the same and use my case as a presidenc to win the rest of the cases or for a class action law suit. Then the go fund me would be an investment for all of us. What I would like until then is a list of any questions you all have that may help the case. Go ahead and PM me your question and I will ask. Or anyone in the Bay Area Ca. That wants to meet up to help get the facts straight. Yea I will ask for pro bono. I doubt he will go for it unless it's a air tight case. Thank you guys for your support.
PM ME QUESTIONS.

 

lol

 

Moreover, we have to stay without a laptop for weeks ? man.. MSI..

 

I don't want to be included in this for now... so please do not mention me or my username in this lawsuit.

 

That's why I asked everyone to PM me with questions not say it here in the thread so please everyone who is serious and has questions PM me I'll write it down and ask then you will get your answer in a PM unless you don't mind sharing.

 

Can somebody mantain in the 1st post the upgrade policy by nations? What u think? Onestly i'm disgusted by msi and i do not read each single post. Anybody can help?

 

You can start a new Post that maintains that list, and I will link it in the 1st Post

 

I asked the german Support if there is a mistake at the gt73vr and the gpu.. they offered me 1070, but I want a 1080.. - waiting for an answer..

the swiss Reseller, where I bought the GT72S can't help me..

My Setup:
GT72S
Core i7 - 6700HQ
GTX 980m (4GB)
2x 128GB SSD (RAID)
1x 1TB HDD
16GB RAM

If I get the trade in Option GT73VR with GTX1080.. I really consider to pay this amount of 1300 euros (1450usd, 1120gbp)..

If someone have any question.. PM me..

 

The upgrade path of the 980m in theory is the 1070. The upgrade for 980 desktop is 1080.

If 1060 could be used in SLI, I think this would have been the uprade path they would have offered.

 

plus 1080 wont fit the GT72VR without mods..

 

This misses the point slightly. MSI promised MXM upgrades, if it were available I would choose the GTX 1080, because it's not available due to MSI's error that does not mean I should settle for a GTX 1070.

The path is owner defined not manufacturer defined.

(Yeah, I know you guys with GTX980 forked out an extra premium).

 

Well, we are all discussing upgrades on non existing hardware at the time, and if we do consider what did exist at the time (980m) the design of the GT80 was centered around that. Asking for an even more powerful TDP wise is beyond the whole "promised upgrades".

 

Man I really feel for you guys and the fact that MSI is outright not honoring their end of the deal on these "upgradable" laptops, but all this talk of class action lawsuits and suing MSI almost makes me giggle. The only one who will win in this case are the lawyers. As a consumer you're going to get the shaft.

I own one of those Volkswagen TDI (2014) model and even after all the lawyers and government involved I am getting screwed big time on my buy back or fix and penalties. This is a car that was bought at $30k and was a huge media scandal and involved many different government agencies. You're talking about a $3000 laptop with little or no media involvement and certainly zero government agencies. I don't see it working out the way you imagine.

 

Gt80 should upgrade to a gt83 it's only fair.... If they tell me I can only fo for 1070 SLI gt73 I'll be pissed, esp if I can't keep my precious 2x 500 GB 950 pros

 

I asked for GT72VR 1060 in Germany and they denied, only 1070 was the option.

Would be interesting if they give you the 73VR 1080 (but in fact not for the bugs you hope).

Thumbs pressing. aVa

 

Still no offers made to the UK or USA? This is so phucked up.


Sent from my iPhone using Tapatalk

 

if it's not super expansive, why not.. still I want the laptop before sending mine

yeap.. GT80 can handle 1080.. I mean, it handled 980 Desktop as far as i know..

 

I was promised an upgrade able gt 80s if they do not make my laptop upgradeable they have fulfilled the requirements of a false advertising charge.

They at the legal least will be required to put all my components in a GT83 chassis and then sell upgrade kits so I can put it on myself.

 

i am not sure why it makes any sense for them to limit the upgrade sku only to some spcific tier like 980m>1070 or 980>1080...just assign price and let people pick..i think given the choice, customers would pay additional money to get a 1080 rather than 1070, so if money is not the issue, technical limitations are not the issue, then why limit upgrade choice? i don't get it?

some people given choice between discounted 1070 VERSUS selling their laptop and getting a 1080, would probably take the self service route in which case they may not buy a 1080 from msi....so i dont see what msi stand to win with only offering limited upgrade path

 

Look bro, you don't know what your talking about. I am the only one here who has even spoken with a lawyer. My LAWYER says it looks like bate and switch. And if MSI cannot provide the upgrades they promised then they WILL have to pay me the cost of 2 generations of upgrades including the GPUs. Not a trade in and I pay them. They pay me. He said it's the standard compensation with a case like this. So please stop trying to discourage people here especially if your not a GT80/70 owner. I suggest you all wait till I talk to the lawyerin detail next week before agreeing to anything MSI offers. You may regret it in the long run.

 

Your right the only ones that get rich are the lawyers and that's what the lawyer told me but he also said I will be compensated for my loss. No one here wants to get rich and get hundreds of thousands of dollars. But I for one want MSI to fix this and compensate ME not pay them more money for something they messed up. Or at least give me an even trade for a GT83VR with no money from me in a settlement. That is verry possible to me after speaking with my lawyer. Guys it may only take a threatening letter from my lawyer for this to happen.

 

It was never going to be a free upgrade u know

 

Yeah, I think he knows that. He pissed that MSI have in effect 'switch and baited' to shift the GT72/80 and wants a free solution as compensation. To the larger degree I agree with him. However, I'm still happy to pay the cost of an MXM 1080 less the value of my 980m for a swap for a GT73 ~$6-700. Anything less is an insult. And consumer protection in the UK has legislation in regards to 'bait and switch' it would not require a class action here.

 

Yes I know that but the lawyer said that's how it works. MSI has to pay me what I would have paid for the upgrade had there been an upgrade available. That's the compensation for me not getting what I paid for when buying my GT80S. I was confused and said the same thing you said above "the advertised upgrade isn't free I have to pay for it" then he explained to me why. I won't go into the legal stuff he said and I admit I didn't understand some of the terminology but he simplified it for me also. Dude MSI messed up.

 

PM me if you need help.

 

...that's what I've been saying. I know I'm no lawyer, but it's that obvious. "Give us back what we sold you plus more money to get something you thought was being sold to you in the first place" is a pretty solid definition of Bait&Switch.

That the current GT72 and GT73 each carry some sort of downgrade in hardware compared to the older GT72 just makes it worse.

I'm not exchanging my GT72 for a current GT72 anyway, so I might as well take any money that eventually gets decided on. GTX 970 owners got $30 on a ~$330 card and the GT72/80 went for 6-15 times that.

 

they should be offering people who are upgrading special models and stuff --- like the dragon editions or tobii--- and fresh warranties

 

The question is, who performed the "Bait & Switch" and upon whom?

MSI on us, or Nvidia on MSI and Clevo?

 

It was MSI's ad, so they did the bait and it is MSI's plan to make a switch ...so I guess that's their's too.

 

MSI wouldn't have based their promise for 2 generations of GPU upgrades on nothing, MSI would have worked with Nvidia to provide a solid ground on which to make that offer.

MSI had the rug pulled out on them when Nvidia only wanted Desktop power level GPU's in laptops.

MSI could no longer offer "M" power level GPU's that would have been equivalent to the requirements our laptops offer for an upgrade.

So MSI couldn't offer an upgrade, as there were no GPU's available to provide that upgrade.

I don't think MSI originally intended to defraud their clients, as MSI had been providing an upgrade path already for MXM GPU's for several years.

I think it was a "surprise" arbitrary decision by Nvidia, that callously ignored the needs of MSI and Clevo to continue to support their community of laptop owners as they had been over the years.

If Nvidia had allowed MSI and Clevo to offer "M" level GPU's it would have made this whole debacle never exist.

Not based on any fact or inside information, just deducing the situation from the elements made public so far.

Of course this being the case, it still doesn't absolve MSI from providing those promised 2 generations of MXM GPU upgrades

 

Regardless of whom did whom , it looks like the consumers got bent over hard by MSI. Whatever goes on in the back room with MSI and nvidia , it's their problem and not the consumers. If a vendor advertised a laptop , and also mentioned that the GPU in that laptop can be upgradable for two generations , of course people will bite the bait and purchase that laptop. Who would want to stay with the same GPU for more than 2-3 three years?

In a retail world , the seller should provide what was promised.

 

While MSI didn't set out to defraud, they still need to offer a solution that also doesn't defraud and/or run afoul of the law ...and requiring an unequal/deficient hardware swap plus additional payment generally does that.

 

But MSI pulling this kind of crap they are doing and making it look like they are trying to hide it by taking the advertisements off the website. And playing that "oh you just have to buy another laptop" crap makes it look like a true bait and switch. Look the lawyer said all this looks "shady" to him. Maybe nVidia led MSI to believe the same thing. I wouldn't be surprised if MSI in turn sued nVidia.

 

YES!!!!

What we are all missing is the customer was COMPLETELY in the dark when MSI started deleting upgradeable laptop advertisements and tried to change the wording of their ads.

The coverup is my number one stressor why on earth would they cover all this up? Is MSI insulting our intelligence? Do they think we are a flock of sheep that can be push and herded around?

Then it comes to why they would promise something that they probably knew from the get go was not possible. When a company promises something they must have the resources in place when they make that promise to fulfill it.

At this point the ONLY thing that matters to ME is that they better MAKE MY LAPTOP UPGRADEABLE! Whether they give me a GT83VR or they just give me a new chassis, THEY MUST FULFILL THEIR PROMISE!

Another thing that pisses me off is that WTF MSI WHERE ARE YOU??? ARE YOU TAKING A VACATION?? YOU HAVE A THOUSAND ANGRY CUSTOMERS WHO DROPPED $5,000 FOR YOUR PRODUCT!

... Then NOT A SINGLE WORD


... THEN NOT EVEN A PROPER SUBMISSION FORM PAGE!


TO MSI:

Dear MSI,

Do you know we exist? Are we not important to you? Are you trying to piss us off? Did you hire robots to do customer service, because when I ask about the upgrade program I get the same generic response and closed ticket instantly?

Lastly, DO YOU THINK WE ARE GOING TO FRICKIN' LET THIS GO??
WE WILL PURSUE YOUR COMPANY UNTIL EACH AND EVERY ONE OF US IS COMPENSATED OR UNTIL YOU GO BANKRUPT!!!



(Sorry for my rant)

 

I like all this enthusiasm but can we get organized now? Because if I have to do this myself I'm going to keep the money myself. I talked to a lawyer and got some answers. So now I'll be asking things. I will need you guys to get all the advertisements you can find about the upgrade and post the link in a PM to me. I have 2 advertisements what other advertisements are out there? The more different ones the better and in different languages are cool to, it will show a pattern. Come on guys send me some stuff to help the case.

 

Yeah, MSI has really maneuvered themselves into a tight spot, between a rock and a buncha pissed-off people

And, apparently MSI can't squeeze 'M' class Pascal GPU's outta the rock...

 

Well, it's either MSI hiding it or MSI doing their due diligence to stop promoting that which they can't deliver to additional customers.

MSI can't leave that stuff out there otherwise new suckers would keep streaming in.

More customers for the "trade-in" program, which has to be a net loss to MSI by unit in order to satisfy their customers.

It's a requirement to pull that offer out of the market now, after they have announced they can't fulfill it as promised.