GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

Have a chat to your accountant about depreciation on used laptops... the value in them sinks like nothing else. MSI is just deferring the rage right now with their "apply for our unspecified thing we hastily put together two minutes ago" scheme that gives them until at least November to crunch numbers. I just cannot see them voluntarily taking thousands of $ hit for every unit returned.

Simply because: what do they DO with all the returned units? Flog now-old tech on a glutted second hand market in unheard-of volumes? For half price if lucky?

MSI have to engineer and produce a drop in upgrade... it's the least worst option they have. It could even end up being a revenue stream... I didn't see them saying anywhere in their marketing that the upgrades had to be "affordable" or "reasonably priced".........

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I agree with you, however, MSI have done the trade in and upgrade before.

https://www.msimobile.com/tradeinprogram/

I wonder what they did with all the GT683's?

 

The biggest thing that worries me about this trade in is we may be forced to trade it in now or lose the option later. I wasn't quite ready to upgrade my new laptop yet. Especially if it costs a lot. I guess we'll find out how bad the damage will be.

Anyone know what the cost was with previous programs?

 

Perhaps sidegrade was the wrong term, but it's definitely not a fantastic upgrade. They have the same number of cores, which means that clock-for-clock, they perform just about the same, and the desktop 980 cards are capable of pretty high clocks with the appropriate firmware. That said, the point is moot since MSI is offering a trade-in, so there's no reason for them not to offer 1080s.

 

the problem is that we europeans. (I am Italian, unfortunately) have no forum like this, where even representatives of companies are to respond directly to customers. For this reason the most passionate of us are here, to write. That this program, whatever it is, is implemented only in USA...is a shame, I do not know if it's possible but it's almost worse than before it was announced. I'm happy for US brothers and I know that now you are satisfied and not see our point of view, but here is already a shame that MSI has not sent an email to each of us to say this ... let alone relegate the "solution" (we'll see if it will be) to the US only; as if to say: "Hey, damn, here you noticed it, huh? All right, but be silent, a sop will come. For all other ... *uck you"

To begin I will link this thing on MSI official forum in Europe.

They know who has a GT72 / 80 / S, we are all registered ... why not alert and apply this to everyone? I still do not see the good in their intentions.

 

same TGP, same form factor.. failed promise, no upgrade kits..
MSI you have failed this city ! (Ref : The arrow )

 

"Always" isn't even 24 hours yet

But, that's the big problem, this whole fiasco keeps going after a few people take advantage of trade-in's in the short 2 month window of sign-up opportunity.

The side effects of MSI and Clevo not releasing compatible MXM GPU's is far reaching.

 

I do not know what it is, but I think the msi is waiting to see how many form will be sent to her to decide and let you know.
for me, after just six months, and after spending 5000 €, the only possible trade can be with a GT83VR for my GT80S. ... With THE MOST 500 € on my part.
Anything else would be a bargain for them, not a trade.
And I do not think, frankly, this could happen.

 

Dude, that's a great insight, do you want to post it to the MSI Rep Questions thread, or can I?

 

Do you know where to find a unlocked vbios for 980 desktop msi ?

 

Go to the MSI forums, give svet a few bucks and he'll make you one.


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Great questions on the other thread. I'm glad you're looking out for all of us!!

 

Talk to Svet @ MSI forums. You can also do it yourself easily using a hex editor or Maxwell VBIOS editing tool.

 

Svet wouldn't touch the GT80S BIOS/EC changes required to unlock the power limits or anything else, at the time, maybe that has changed, I guess it's worth asking again

Pursuing vbios changes might have better luck...

 

Personally I'd just like to know why the GT72 models that were released this year right before the Pascal laptops were not made to support it? Everyone knew Pascal was coming out since last year, how come MSI didn't plan for this any sooner?

 

That's the hilarious thing. There is no power limit that I've seen. At least not until you hit 30% battery. What happens is that the EC draws up to 15W of battery power after hitting 306W, then starts taking all the power it can suck from the wall outlet again.

 

My guess / opinion is that they are doing this right now via signup rather than registered owners to put out the fires on this forum first. Especially after you mentioned BBB, social sites and taking legal actions. I'm also guessing that they went with USA first because they can get sued a lot more easily in the states and for much heavier fines.

 

Then MSI are fooling themselves, once every other registered (and non-registered) owner finds out, they are going to raise the same questions and concerns, and will go after MSI with the same furor, and that will happen over months and years to come.

People are still going to wait on their purchases, until MSI comes through with the terms of the short term solution, which needs to be *awesome* and continuous in it's offering to all registered (and unregistered) owners of the GT72/GT80, over the life of their current laptops.

This problem isn't going away by the undefined promise of trade-in. Certainly not one that only allows for 2 months of action to take advantage of it.

It's the best MSI can do right now, but it's not going to have much of a positive effect, not right away, and not in the long term.

What MSI really needs to do is to put together Pascal MXM GPU upgrades, and "Volta, or whatever its going to be called" MXM GPU upgrades as promised.

Many will reject the trade-in offer as it's a far cry from what was originally promised, and those people and more will pursue the options already discovered, as well as many others.

MSI needs a long term offering, a solution for all GT72/GT80 owners, a short term solution isn't going to cut it.

What MSI has offered is a good first cut, MSI needs to dig deeper and get engineering involved.

 

I'm still hoping we just get a good amount of 'MSI Credit' to their store for the trade in. I give them my GT80S, and they give me around 3500-4000 for my laptop to buy any MSI I want

 

I believe the plan is in motion, which is why there is scarce information at the moment. Most likely it started here because we raised questions and action far quicker than any other region.

 

Personally I am in for trading if I get a good deal. Since 1080 cost a lot (like 1500dlrs difference between 1070 and 1080 in GT83 models). I am hoping for a good deal for the 1070 SLI version.

 

Another question for MSI... what are you going to do with all the GT72 and GT80 laptops you collect through the Trade-in program?

That's the program to get plugged into, buying those "lightly used" laptops for pennies on the dollar

 

Here? The Internet has a locale?


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Because GT72 released this year is the exact same model, chaning chipset/CPU gen. What changed is nvidia decided to do things a different way, and since MSI adapted we got screwed. It's a bit similar to the sudden change to BGA CPUs, but unlike a CPU, we were not promised upgrades.

MSI can't plan years in anticipation.

 

This is an US forum with US representatives and operates primarily with US references. Users are global, representatives and impact is different.

 

If they know what's good for them, they will have a long term solution but the first step is to keep us at bay. At least that's what I'd do I'd I were them at this point.

My laptop is only 5 months old. I'm irritated right now that I can still rma it but not send it back for a refund. I even tried to get XoticPC to let me return it for a Pascal upgrade even with a small fee but my guess is they can't pass the cost of it back to MSI.

I agree with ryzeki. I'm sure they have a plan in motion now after they realized what they did.

This is my first MSI laptop. It might be my last one depending on what move they make next.

 

Wow, been a member a while and didn't realise this was a US forum. Tbf, I never realised that could be a thing. I've always considered forums by the languages used.

:/


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This discussion isn't US centric, only the trade-in offer from MSI is limited to the US, currently

If I were in another country, I would be contacting MSI locally and MSI global, and using the consumer protection services in your country - government and private - to get satisfaction from MSI. Make sure MSI original offered the 2 generations of GPU upgrades in your country.

 

That's not true actually. Nvidia, Intel, AMD and even Microsoft work with all the computer vendors as partners. Therefore they release products based on an understanding that their stuff is going to work as delivered only after they all sign off on it.

 

By "motion" you mean "creation", as it's being done on the fly.

 

...but MSI does directly manufacture all MXM boards, I thought? Not to mention I'm sure they get important information from Nvidia well in advance so they can plan things.

 

You don't understand. GT72 was designed since 880m GPUs were out. GT80 was first released with 980m. This was sold over 1.5 years ago, and manufactured/designed even before that. Pascal was redesigned for laptops quite sooner, which is why it caught everyone with their pants down.

 

It's probably the reason why they had to make new cooling solutions for all their models. They do manufacture MXM but I am ignorant on what changed because the same situation happened with Clevo, and them, unlike MSI, had the 200W version of the 980 which is not compatible with the new GPUs?

 

Sorry about posting in the other thread but since he was responding to my questions, I felt it necessary to justify why I was asking it so it still makes back to the MSI reps. Unfortunately it got too long.

 

@Q937

Me too

I edited my response to @ryzeki into a "pure" question to MSI, and I suggest you can do the same - or edit your original questions posted to add to or clarify your question/position.

 

It's not like the forum itself has a nationality, but as you pointed out, we do require by forum rules to try keep it in english. If you can't speak english, you can definitely translate or hope for a member that also speaks your language etc.

It would be more correct to say that the user base is global and won't be discriminated, though our content is english speaking centered and has much more impact currently in US region due to participation (this is regarding manufacturers etc).

 

The forum is US-based while the audience is the world, and MSI presence on the forum is MSI USA. I have not seen any MSI personnel from other offices here yet but they could be watching.

 

Looks like everything I posted including my question was erased all together. Oh well...I give up haha

 

Yeah, that thread gets cleaned out when the Mod has time to review the posts:
http://forum.notebookreview.com/threads/official-questions-for-the-msi-rep-2.795226/#post-10322795

That's why we have this Discussion thread.

 

I know...I just wish my question was left alone. I really did want to know why they released GT72 models that don't support the Pascal MXM the same year it came out.

Perhaps you can integrate it into one of your questions. You seem to have better street cred on these forums!

 

Not erased, they were moved to this topic to keep the MSI questions thread cleaner.

 

You can ask again, sorry I moved most posts, though I would prefer if you asked a more specific question. We already know why they had to change their notebooks, even if the answer is not satisfactory for users.

 

When I posted that question, my goal was to point that out because the GT72VR came out right afterwards. I was hoping that by pointing that out, I'd at least get a little more leeway for those of us who bought laptops this year. Please keep in mind that laptops that were purchased this year still qualify for full RMA replacements.

 

You can post a pure question, but I can tell you that any other GT72's made, whenever they are made, were promised to get 2 generations of GPU upgrades, so that's what you are due and what you should ask for.

Post a question to that effect, I wouldn't mention unconditionally rejecting the trade-in offer - we don't know the terms yet, but say that a trade-in offer doesn't satisfy your situation, then mention you *just* bought the GT72 having laid cash for the "whole laptop" once already, you aren't interested in doing that again within the first year of owning your "new" laptop.

 

Ok I posted and edited it twice... Please Go check and give me feedback so I can change it before MSI reads it.

 

We differ in this one thing, I think everyone has the right to ask that question at least once of MSI:

When are we getting our Pascal MXM GPU upgrades promised to us? You promised 2 generations of MXM GPU upgrades, and you sound like you are reneging on even providing the first one, what's up with that??

Everyone deserves a personalized direct answer.

Just like everyone that sends in that question to MSI Support deserves an answer... hint hint

MSI Registration and Support Login
https://register.msi.com/home/login

Create a login and register your GT72/GT80, if you haven't already, then click the Support option in the menu to the left, and file a ticket with MSI asking when MSI is going to ship the Pascal MXM GPU upgrades?

Every GT72/GT80 owner deserves an answer.

 

It looks good

 

The pdf needs to be loaded with Acrobat or other Adobe Sign savvy software - browser plug-ins don't work.

My Adobe Sign account was acting up. It let me login from a browser directly, but when I went in though Acrobat Adobe Sign upload, the browser page it started wouldn't let me login, and reset my password (yes I used the right one), and after going through the password reset login, and fail through Adobe Sign upload a few times, I gave up and sent my information - lines just like in the pdf - in an email directly to the same address that is in the PDF, and I got acknowledgement that they got it and will send info on the trade-in shortly.

Try the PDF through Adobe Reader/Acrobat/? and run through the Adobe Sign service, see if it works for you

Note: you can't save a filled in PDF from anything, it will only let you save a blank copy. Lame...

 

I used PDFescape (free online version): https://www.pdfescape.com/windows/

It worked and allowed me to fill in and save the edited PDF on my PC.

 

How long did it take them to confirm that they got it?