GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

Hello,

While I am sure that it is your MISSION to be 'smarter' and to take college level courses in HIGH SCHOOL.

Wow, that is fantastic, I am sure you also take AP 'Philosphy' as well, and I am trying to philosophize about how that relates to earning money and maintaining a job?

Paying in Part? So out of the theoretical $110 you paid to your parents how much of that was earned by and maintaining outside job while taking AP classes in one of the hardest high schools in America??

I went to the toughest high school in the East Bay Area and while taking my 4 AP classes I did not find the time to earn money and maintain a job while studying constantly for the next test. I bought this laptop and my computers with money that I made and earned my self not "Chore Money" nor "Allowance"

So at this point I would say to you... put your money where your mouth is....

but you did not earn any money.

--------------------------

The point of my argument is that you have no place saying the things you do without actually paying for the laptop with YOUR OWN MONEY.

To put it in layman's terms, I am arguing the validity of the points and attacks you have made against the other members participating in this thread.

 

Actually I took a job at an electronics part outlet last summer lol.

 

@ OnlySLI and @ mason2smart :
With all due respect we don't really care how you earned the money to pay for your MSI laptop. Don't want to be rude but we better stay on topic... You can keep arguing in PM if you feel so.
The facts are that MSI didn't fulfill its commercial obligation and used false advertising, i.e. promised things they cannot deliver.
To counter this legal issue, they are proposing the trade-in program. Each of us can decide if it's worth it or not.
If we decide that it's not, then we are still entitled to being compensated as MSI didn't respect the law. What I want to know is what compensation MSI is offering if we refuse the trade in ?

 

Will hurt them? No. The cost to manufacture thosen laptops is less than 1/2 of the price they're selling them. And if they're asking ridiculous amount of money for the "upgrade" then they're even profiting now.

 

As you're in AP macroeconomics you should also understand that MSI made extra sales/profit based on this false advertising. So they can spend this extra cash they've earned to fix the mess, I guess.
You say this is "gonna hurt their company", and what about their customers? They "hurt" us really badly too. And who's gonna pay for it? Us again?! Bull$hit.

 

MSI screwed up, not us, the customers. MSI should make this right by us the customers. If there is an extra cost because MSI screwed up, that cost should not fall on the customers.

This really is simple math now.

Cost of lost sales due to this situation and appalling customer service versus cost of MSI sucking up a loss of providing upgraded machines at a cost inline with the MXM upgrade (with consideration of the second generation advertised upgrade).

 

Customer goodwill is an asset that is difficult to build up and even more so to regain once lost. Looking only at the bottom line is incredibly myopic even from a strictly business sense.

 

hello,

I got my offer for the GT80 in the signature:

1300 euros to get the following:

001815-SKU2​

GT83VR 6RE Titan SLI (Dual GeForce® GTX 1070, 8GB GDDR5)

18.4" FHD, Anti-Glare (1920*1080) IPS-Level

Dual GeForce®GTX 1070, 8GB GDDR5

Intel CM236 support super raid

Skylake i7-6820HK+CM236

DDR IV 8GB*4

Super Raid 4-512GB NVMe SSD +1TB (SATA) 7200rpm

BD Writer (9.5mm)

Killer N1535 Combo (2*2 a/c)+BT4.1 M.2 type

Support

Windows10 (High End Devices)

8 cell 5225mAH
​

How is this cpu? it is the top? unlocked?
Ram is the same, SSD is the half of my 1TB.
Unfotrunately it´s just a GT1070 SLI

Then I said that we are thouseds on forum that complain, that in USA you are going to a class action and that
SINCE:

1) since I bought this notebook because I read about the upgrade plan for 2 generations
2) I will consider a lawer (I belong to the German customer service)
3) if I would upgrade only the 980m sli -> gt1080 i would spend around 1000 euros
4) I was not planning to upgrade however after only 1 yrs

he said they will let me know how much is to upgrade to GT1080sli.

they insist with the story that Nvidia changed the specification.... but come on!!!!!!!!! Who promise something they cannot keep? Is the 1st time theis supplyer changes specs???
They anticipated me that GT1080sli will be more expensive....


I will try to keep strong and have with the same price 1TB ssd and a new GT1080 SLI....Try you too the same...

I want upgrade when I want
I do not want to pay more or feature I do not need now!

Keep strong, do not say yes! We want 1000 euros for this upgrade! If they want to chenge all the notebook... it´s not our needs...

Alternative?

My 4400 euros back on my bank account!

 

It is just starting to irk me that we in the US have not heard anything but a relayed message from MSI to a mod on the forums letting us know "soon". You would think that they would take the time to address their customers personally and at least let us know a time line of when we can expect to figure out how bad they are going to screw us.

 

I feel sorry for those of you in the UK and other countries that are getting screwed over. To those of you in the US. I urge you no to make a decision on taking whatever exchange offer MSI gives us before you sign up for the class action suit. You can quit and not be counted at any time. At least hear our lawyers out first then make a decision. Our group is going for an even one time exchange and forgiving the second upgrade that's not going to happen any way. We give back whatever laptop we have GT72/80 with whatever GPU you have in it GTX9XX for the a GTxxVR with whatever comparable GPU you had before GTX10XX. That is what we will be demanding at the least or a full refund of the purchase price of your laptop. Email me at [email protected] to be in the class action.

 

Nvidia only supplies the silicon the specs are handled by MSI R&D so MSI blaming nVidia over spec changes are false.

Sent from my SHIELD Tablet K1 using Tapatalk

 

I'm Italian like you...but I have not had your same offer.
Maybe because you have bought in Germany or Austria, and you depend on them customare care; this makes me very angry.

I would like the model that was offered to you, the poor brother was offered to me instead, with only 16 GB RAM and 256 SSD, I insisted several times, on all the points ... but it's always been said to me that it is so, give or take, No 1080s or other changes.
Please let me/us know if they even, rather, propose to you the 1080 SLI. Because it was said to me that this can not be done.
In this case I definitely refuse the offer, even if they dont make another one to me, and they will not.

But I dont take the piss, these huge differences of SKU between even neighboring countries make me enormously angry. Please write here if they tell you that you can have the 1080s, because this time I will send them to hell with evidences, for Christ's sake...I do not give a **** that Germany is the new Fourth Reich in Europe, I also want the same offers or nothing; this is ****ing market racism!

 

Talking about market racism...
A rep at MSI Russia forum told us that "this promotion is not gonna happen in Russia - that's the answer from the headquarters".
I told her that it's not a "promotion" but an advertisment obligation. I also asked her what they were gonna do instead of it and if I could see this official answer from the headquarters and the reasons behind it.
That was on 21st September. Never heard from her ever since. Customer care at its finest.

 

Let's ask money back or legal action!!! Do not accept trade in to these conditions!
We want update when we want on price comparable to competitor (eurocom). Keep strong! I will not give them 1300 euros for a note with half ssd and gt1070! And not now!

 

This is also progammed obsolescence. Check in your country...maybe you can win a legal fight because of it.

 

I noticed this on an advert on newegg for a new MSI SFF gaming pc - G65VR - with dual MXM slots (1070 SLI)...

"Built Like A Desktop, Upgrades Like One Too
Just because it’s smaller doesn’t mean we’ve ditched the core characteristic that defines traditional desktop gaming. Upgradeability. Add more storage and memory. Change out the socketed desktop CPU if you need more performance. Even upgrade the dual MXM NVIDIA graphics cards to the next generation if you want top-of-the-line visuals."

Not learning...

 

and not the top of the shxt:


GT83VR 6RF Titan SLI (Dual GeForce® GTX 1080, 8GB GDDR5X)

18.4" FHD, Anti-Glare (1920*1080) IPS-Level Dual GeForce®GTX 1080, 8GB GDDR5X Intel CM236 support super raid Skylake i7-6920HQ+CM236 DDR IV 16GB*4 Super Raid 4-512GB NVMe SSD +1TB (SATA) 7200rpm BD Writer (9.5mm) Killer N1535 Combo (2*2 a/c)+BT4.1 M.2 type Support Windows10 (High End Devices) 8 cell 5225mAH x x x 001815-SKU1

2800 euro to upgrade from my GT80 1yr old!!!!!!!!!!!!

THIS IS REALLY BAD!!!


This si my answer to them by mail:


hello,
This is unaccectable!!!!
2800 euro is incredible high of the cost of 2xGT1080 (also because you want my GT80 back!).

In your offer wrt my current setup, I also would have 1/2 of the space on SSD (even if faster), while ram is 64GB (x2 my ram), but i do not need so much ram, while I need more space of primary fast disk!
I repeat: I bought the notebook because the advertisement (I stored on my PC even if you removed from youtube) that I can upgrade for 2 generations.
My plan was also to update when I need and not when you want (I believe this upgrade should be done in a short time or your offer will not be applicable anymore)!
Back to the point:
if I have to accept the trading (since I can resell my 2 GT980m) I can pay 1000 euros (GT1080 sli) because this would be my net costs if you would be correct and let the upgrade.
Otherwise, take back the notebook and give me my money back: 4400,00 euros back!
I did not ask you to promise me 2 GPU generation upgrade. You did and for this reason I bought this notebook, otherwise I would buy something else!

I appreciate a statement clear and loud from your side!



Thanks!

Br,
xxxxxxxx xxxx



EDIT. The cheaper price of the notebook new version in the shops is 5300 euros. They rate my one around 2500 euros....

 

unacceptable
... they even havent proposed it to me

 

This is what strikes me as really weird. Heidern has actually the top of the line 980 SLI machine, he is the one that should be offered 1080 SLI as an option from the get go. 980m SLI should first be offered 1070 SLI as that is the actual upgrade path, but those prices are insane all around. I don't think you should go for such expensive deal.

I haven't been offered yet, but I also have the oldest GT80 ever, so I am having very low hopes for a good deal. It seems they are not valuing our systems as they should because they want to make money off of it.

At this point, I think I might keep my GT80, remove 1 GPU and upgrade my old GT60, and then get another laptop. My current goal is focused on VR anyways, and SLI is not good for it, so I need single GPU.​

 

I'm in a similar situation to you. I've got a GT80-001. I was actually hoping to upgrade to a single 1080. I'd be willing to go to a gt73VR 002 or 003, which cost $2799 and $3099 respectively on newegg. Interestingly, newegg is still selling re-certified Gt80 001s for $2699 (on sale!) with a normal price point of $2999. I'm not asking for a free upgrade, but if the gt80 is still selling for as much as the new models then I feel my trade in value should be considerable. I'd be okay with spending five or six hundred bucks on the deal, maybe just a bit more, given that I'm getting other upgrades in the process, but I hadn't planned on upgrading my 980ms until volta had arrived, and being forced to do so early (and right before Christmas) drastically limits the amount I'd be willing or able to spend right now. Given all the circumstances, I think MSI should take a loss on on this deal to keep customer good will for the future.

 

MSI Italy responded to me.
I was a little crowded out, even if they have not told me mysteries its still flapping in the face so bad seeing reality:
The Italian gaming market it is very small, undersized...the country is in crisis then no one buys expensive PCs ... that's why MSI Italy has very few employees and can at best afford the offer that was made to me: it is an economic issue.
They dont deny that in other rich countries, England and Germany for example, best offers were made ... they just say that those are offering that MSI Italy can not afford to do, because it does not invoice even remotely as those markets do.

It's too hard for me to swallow the fact of belonging to a country reduced in this way, although I already knew.
Practically my mistake was having purchased in my country and not from a foreign Amazon...at this time I would get a trade-in with 1080 SLI for about 1500 euro, and probably I would have accepted.
Now I am no longer angry... but depressed for sure.
Sorry for the outburst

However, in the light of these facts ... I believe that you American guys can rest easy...this is good news for you all: in the rich Germany supplies were much more diverse ... then in the even more rich USA you will have excellent offers, imho. Pull up the mood mates, you who can

 

I know what you mean. With my 2nd generation GT72, I already know they're going to low ball me like a chump. It also doesn't help that my laptop is beat up, something which should have zero effect on my offer, but here we are.

They'll probably ask for my laptop + $1500, to net a GT73. The GT72VR might as well not be put on the table, that's an insult.

We have less consumer protection than the EU. If you guys are getting jerked like this, our only respite will be legal action.

 

Sorry to hear that. I understand what you mean. I deal with MSI USA for that reason, because MSI mexico would be even worse to deal with.

 

Has anyone in Australia had any luck with the upgrade stuff?

I know we have extreamly strong consumer laws with regards to false marketing claims but I want to know if anyone has had any luck before contacting the ACCC

 

As a note to you and everyone just coming in to this, and even those of you who have been here from the start.

Contact the consumer protection agencies, Better Business Bureaus, and local and national media with this problem.

The more people that complain, the higher the profile this problem will get.

Even if those agencies have been contacted before, over time the visibility will increase and their responses will change.

Keep contacting them until they pay attention to the problem, until they request MSI fulfill their promises directly, and until a suitable resolution is offered by MSI to all GT72/GT80 owners.

 

That's because that is not the upgrade path whoever told you that is lieing. MSI is trying to save money or nVidia is and they are in this together. If it looks like BS and smells like BS it must be BS. That's why I and the other 15 people I have so far are suing for straight across upgrade 970 for 1070 for example. Because following their own logic there should be a 1090 for the 980 desktop version but there is not. US customers email me at [email protected]

 

I have found a ton of info but does anyone have a screen shot or a note from MSI themselves saying that the graphics cards were upgradeable?

 

someone earlier in this thread asked. Reply was "MSI never advertised upgradeability in Australia" - but I don't remember seeing anything on any of the msi.com screengrabs saying that...

 

If they advertised the upgradeablity anywhere it will be suitable for a case to be logged.

 

Nobody "told me". Look, you can live in denial all you want regarding the names of the GPUs, but in no world is the upgrade path of 980m a 1080. A 980 -> 1080 (and even this is a stretch, because a 1080 consumes more than a 980). The original 980m is basically a 970 anyways, so your point of 970 -> 1070 holds there.

You can and should sue if you see it will work for you. But you would be lying to yourself and everyone if you think the equivalent to a 970m is 1070, and 980m is 1080. The power requirements and thermal capacity don't even add up there, and your whole basis is name, which will be easily ignored due to marketing and the stupid monkier of M variants.

 

Search this thread and the previous thread and MSI rep questions. I don't want to keep reposting it, or the gt80 desktop thread. Unless someone wants to repost it for him.

 

If someone(s) want to list them (attached or URL), I will put them in the #1 post as a reference.

 

What I'm saying is if the upgrade MSI promised were available, I would be putting swapping my 970 for a 1070 or higher if I had a 980m I would get a 1080 no matter what the path was and I'm sure thats what most of if not all of us would do. Are you saying that you wouldent if MSI would have kept thier word? If you had a 980m you would go to a 1070? Frack no you wouldn't. I'm sorry, would you?

 

Also it appears that there is some effort to get this happening in other countries as per http://forum.notebookreview.com/thr...ents-and-all-things-msi.795144/#post-10326272

It's unfair of me to escalate issues before giving the compnay a chance to respond but this could be the reason for me to not purchase any more MSI items...or to keep purchasing many items.

 

Yes i would go for 1070. Its nearly 70% faster than 980m. And nvidia basically screwed things with pascal, as the actual "upgrade" path for 970m would be 1060, but that gpu does not SLI.

At any rate you should have prices for all tiers, not being locked down. Meaning that regardless of your GPU you should be able to choose any pascal GPU. I dont think the GT80 had any difference in connectors or heatsink for any of the versions.


Sent from my SM-G925I using Tapatalk

 

So how much faster is a 1070 than a 970m?

 

Go for it, fight the power

Screen grabs are earlier in this thread. Contact your state's fair trading/consumer affairs body - list here: https://www.business.gov.au/info/run/fair-trading/fair-trading-laws

State FT/CA bodies are much more hands on than the ACCC. Be aware MSI Australia are extremely poor even by MSI's already low global customer service standards. </IMO>

Also consider looking for a thread on whirlpool broadband forums or starting one.

 

Around 100% faster, or literally twice the performance.

Sent from my SM-G925I using Tapatalk

 

In that case I would've definitely went for the 1070 I would've had to anyways because I have a GT80S I'm not going to lie but I would have thought pretty hard about getting the 1080 because that would been the purpose of my upgrade. even before all this I was thinking about getting a 980 desktop for my 970 just to be a bit faster until I heard about the new 10xx GPUs coming out. But in reality I would've stuck with the 1070. reality, I would've stuck with the 1070. Look i'm not trying to get over on MSI I just want what I was promised that's all or I would ask for a 1080.

 

Who cares what nvidia's upgrade path is. As consumers given the choice, we would choose the upgrade we want. 1070, 1080, whatever. The only reasons we can't choose is because MSI screwed up. Anything beyond this is superfluous.

 

If anyone from the UK needs to contact Natalie regarding the upgrade program, send an email and let her know:

Email: [email protected]
Skype: nat.mcmorrow
Tel: +44 (0)203 608 5252

If you are not from the UK, you can address the representatives on the forums here.

 

To those of you in the US. I urge you no to make a decision on taking whatever exchange offer MSI gives us before you sign up for the class action suit. You can quit and not be counted at any time. At least hear our lawyers out first then make a decision. Our group is going for an even one time exchange and forgiving the second upgrade that's not going to happen any way. We give back whatever laptop we have GT72/80 with whatever GPU you have in it GTX9XX for the a GTxxVR with whatever comparable GPU you had before GTX10XX. That is what we will be demanding at the least or a full refund of the purchase price of your laptop. Email me at [email protected] to be in the class action.

 

wouldnt anyone involved in the upgrade already have her details? are you just asking non uk people to inundate her with complaints? Great way to get what you want lol

 

Read the entire thread. Many people are still waiting for info or have no one direct to communicate with. And the more people that respond the more accurate her count will be.


Sent from my iPhone using Tapatalk

 

how someone can find their upgrade offer insulting without receiving an upgrade offer. the people waiting in this thread are usa? looks to me like youre just inciting a ****storm thinking it will help you get free stuff. pro tip: be nice to customer service, they are more likely to be nice to you.

 

You come to this thread without even reading the last few pages and accuse others of trying to create a poostorm? You want to defend MSI?

Scroll back a few pages and read.

Then share your thoughts.


And thanks for your priceless pro tip Captain Obvious.

 

ive read all posts since my last posts. my upgrade offer was good. why is this guy still giving himself hernia?

 

Because his and mine and others' upgrade offers were poor.

 

I'm sorry but what the hell?
Can someone explain me why local MSI offices act like they're independent companies?
Why should customers care if their local office is rich or not? We're talking about a multinational company here with billions in revenue.
And it's not like they were selling laptops at a reduced price in "poor" countries and a full price in "rich" countries.
Retail price of a laptop is pretty much the same in every country (if we exclude the taxes). And we all pay pretty much the same.
Why can't we all just send our laptops to China/Taiwan for this trade-in and get equal/fair offers? Why is it up to local offices to handle the situation, set the price or give a damn?

To me it looks like MSI headquarters screwed their own local offices and those offices are trying to screw us in their turn.

The problem is solved for you maybe but not the rest of us. And we use all the means we have - what's so bad about that?

 

What is solved? Why we have to pay more than 1000euros for unwanted changes? Why we have to do now in few weeks? Why we cannot have the second upgrade anymore? Solved!? Do you really read the thread?
I have doubts...