GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

I'm interested but I cannot join....

 

Because it's a desktop.

Also, please either use the edit button or just avoid using the post reply button as an ersatz return key altogether.

 

If I join would it cost me money (will I have to fund the lawsuit)?

 

Lawyers should double check maybe they can pin both false advertising and bait and switch

 

Didn't MSI say that we would be getting offers around now in the us?
I asked Clifford for a status update and got nothing back...

 

It cost no money my lawyer said they will do it on contingency they get paid when we get paid

 

I sent them an email yesterday asking for an update to when we can expect to see our offers and this was the reply i received.



Hi xxxxx


We will be contacting you with more details of this trade-in program in the coming weeks.


Thank you for choosing MSI!


DISCLAIMER

This e-mail message may contain confidential and privileged information and is intended only for the use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify us immediately by email and delete the original message.

 

This is the most damning video that I've seen to date. A MSI rep actually saying there is a MXM GPU upgrade

 

Trust me we will get them for everything we can I don't know if it will be more per violation or not

 

I will stick with MSI providing trade up deal is decent and not an attempt to mug us off.

I've owned two MSI laptops and happy with the hardware, but yeah upgradeability was one of the main selling points.

 

Yeah, most folk here are angry due to the missing promised feature, not that the laptop isn't working* (does not apply with the whole 980 SLI power issue). I have no problem with their machines. I love my GT80, and the new models are looking good. The whole problem is against MSI and not the products. Upgradeability was a particular, distinguishable and apparently now short lived feature, for very specific machine models, and that's why it feels so sore.

 

I'm still angry about the 980 SLI issue.

 

Yeah, that's why I had the tiny * because that particular issue remained unfixed and it is very aggravating.

 

Because we want laptops, not a cute trashcan shaped desktop

 

Didn't the MSI rep say to wait until 30/10?

Shouldn't we kinda wait for a response before jumping to lawyers?

 

Si vis pacem, para bellum.

 

cant wait to see this grand idea that took a couple of months of full time work to figure out lol. Its going to be a super sophisticated trade in program!

 

To those of you in the US. I urge you no to make a decision on taking whatever exchange offer MSI gives us before you sign up for the class action suit. You can quit and not be counted at any time. At least hear our lawyers out first then make a decision. Our group is going for an even one time exchange and forgiving the second upgrade that's not going to happen any way. We give back whatever laptop we have GT72/80 with whatever GPU you have in it GTX9XX for the a GTxxVR with whatever comparable GPU you had before GTX10XX. That is what we will be demanding at the least or a full refund of the purchase price of your laptop. Email me at [email protected]to be in the class action.

 

Just FYI, if you win the judgment you're seeking, MSI is almost certainly going to say that 980M <=> 1070 and 980 <=> 1080, although they'd probably give you 1070s for your 970Ms since 1060s can't SLI.

 

And what do you think about 870Ms and 880Ms then?

 

No clue. Personally, I think MSI ought to stop making such asinine offers and put out reasonable upgrade prices that match what would be the cost of the MXMs and heat sink alone minus the value of the original GPUs. They also have to stop this whole time limit nonsense. Once they do that, it'll basically be equivalent to our original laptops being upgradeable in the first place which should satisfy anybody reasonable.

 

Agreed. Although now MSI act like we need those upgrades more than they do. And they're doing us a favor with this forced trade-in.
This is a wrong approach and it should be reconsidered.

 

If nothing bad happens, I'll receive the gt73vr today.
It's in the UPS truck..
hopefully they read my sticker @ the door and just leave the package there or calling me.. fingers crossed..

 

Whatever.. I'm sueing for the next gen upgrade at the time of the release of this 10XX series and it doesn't matter what MSI wants it's what GPU I want to use because if MSI Hadent screwed this up and I could upgrade my GT80S then I would have chosen a 1070 GPU. Why do you guys think MSI will have a choice when they are the ones that broke the law?

 

"it doesn't matter what MSI wants it's what GPU I WANT"

I could not have said it any better.
Regarding my BBB complaint, If I don't have an offer by Saturday night, I will mark their response as unsatisfactory. I have 10 days to respond from the day they did. I wonder if they will e-mail the offers at 5pm today and quickly leave the office for the weekend lol.

 

I brought it up for two reasons: First, because when you and your lawyer draft your complaint, you had best word it very carefully; if you ask for "the equivalent GPU from the first-generation Pascal series" and win, MSI will 100% be handing out 1070s for 980Ms and 1080s for 980s. Second, if you ask for 1080s for 980Ms and 1070s for the few of you with 970Ms, where does that leave people with the 980 models? How would it be fair to ask them to give up their second generation upgrade to get the exact same model as 980M owners after they paid a huge premium for the 980?

You're conflating two things here: what upgrades are possible and what MSI owes you, which is the ability to upgrade. The latter is what MSI will need to address when you sue them. It doesn't matter that a 1080 upgrade may or may not have what a 980M owner would have chosen if MSI offered kits as promised, since the whole premise of this controversy is that MSI didn't deliver what they promised. If you would have gotten a 1080 upgrade instead, would you be asking for 1080 models for everyone? Asking for a free upgrade is beyond what MSI advertised in the first place, so the onus is on you to prove to the court that MSI has caused that much in damages to you and the other plaintiffs.

 

I agree free is not going to happen but a law suit is like any other negation. Full price for a GPU upgrade would be fair (minus some for the cost of the GPU's you could have sold) but they promised two upgrades that I'm willing to bet is off the table. So a bigger discount is needed to offset the lost value on that upgrade. We ask for free, msi will want full price, the compromise will be somewhere in-between (hopefully lol).

 

Actually, I wouldn't be so sure the next generation of upgrades is off the table. It likely depends whether the 1100 series will have HBM2 and whether or not it forces a new form factor. The new models already have the improved cooling and power certifications for the likely specs of full fat GP204 or GV104.

But I do agree that if MSI says no to the second generation of upgrades, they damn well better have something juicy to hand out as compensation.

 

I think it also depends on whether they start shipping new tech by the time they launch. Since Pascal was both an architecture and die shrink, volta will most likely be only an arch change. I don't think we will see another massive GPU increase, just a new higher end, maybe 30% faster than a 1080 at best, for laptops.

But yeah, Next gen is actually still possible. But further upgrades become increasingly implausible.

 

So if I wanted to which I do, because I was planning to go to the highest upgrade for both generations that would be a1080 and a hypothetical 1180 MSI "WILL" owe me the cost of that including parts and labor plus my pain and suffering for having to do this crap and taking time out of my life that I can't get back and stress. Then we can negotiate down from whatever that price is. so from my point of view a GT83VR with a GTX1080 is the least I will get. But all I want is what is fair so you guys fill in the blanks. [email protected]

 

I'm not convinced pain and suffering damages are anywhere near as simple to win as you think. My mom is in the middle of a 1M+ civil suit involving an incredibly obvious case of embezzlement that the defendants have dragged out for years. Her health has actually been adversely affected by having to work 14+ hours a day, 7 days a week to turn the business around to recover from the losses and she's unlikely to even be able to recover lawyer's fees, let alone pain and suffering damages.

 

1) If you file class action you most likely won't be able to do so under California law, unless all of the class resides there. California lacks the authority to force MSI to compensate residents of other states where protections aren't as strong. You'll have to file under federal law, which is much much weaker and would result in less of an award if you win.

2) You're almost certainly not going to get pain and suffering. You'll have a next to impossible time convincing a judge (and certainly not a jury) that any real pain or suffering was inflicted. Stressed won't cut it.

3) Legally, MSI doesn't even necessarily owe you the cost of an upgrade. In California they might, but in most states, unless some other computer at the time of purchase was advertised as being upgradable, the courts could quite plausibly find that rather than owe you money you could have saved upgrading rather than buying new, the computer you purchased was merely overpriced based on the expectation of upgrading. They'll most likely find that you were planning on purchasing a computer at that time regardless, and as such you'll probably get back an amount equal to how much more the MSI was priced that the closest alternative.

All in all, you'll probably win something in this case, but in less you file alone I wouldn't expect more than a few hundred bucks, a thousand at most. Though MSI could quite plausibly just give you what you want and avoid a lawsuit, not because of publicity, but it might still be cheaper to give you a new computer than pay their attorney's to actually go to trial, small as it might be. I'd definitely give MSI a chance to put all offers on the table as well. If you rush to court too quickly and you won't get what you want, MSI will use the smaller amount you got in their math for how much they offer everyone else.

 

I wouldn't say its overpriced I mean look at alienware. They charge more yet don't promise upgrades

 

That's even worse. If the specs are similar, it's unlikely the courts will devalue the computer that much more. It becomes even more unlikely they will award significant damages for the upgrade promise.

I also don't think MSI computers are overpriced. I'm just saying that since MSS advertised the upgrades, it seems natural that part of what you are paying for is that upgradability. That amount is what the courts will have found to be overpaid for, and that's what you'll receive back as damages.

 

I'm not going to get into specifics on how my Lawyers I will handle the case but it is on contingency in addition to whatever they will have pay me they will pay my lawyers fees also I have said that I will not get rich just make them fix this whatever that is I leave it to you to think of it however you want. We will see when the dust settles and what will happen when this hits the media which is what I have been threatening when this started. BTW my lawyers aren't cheap...

 

You are of course free to do as you wish but usually with these cases you'll find out that you were better off buying a new laptop rather than investing time and money into such a suit.

Just my 2 cents.

 

Well first of all I'm not investing anything I get the lawyer threw my job benefits program I think it's like $10 a month. I got it when I was hired in case I got into trouble a DUI or something. Regardless I have it so I might as well use it for this besides the program keeps consumer affairs lawyers on call for us anyways according to the website . And to me it's worth my time and I'll add that to the lawsuit if I can. when I have time to devote to this I do. my lawyer even said not to work too hard on it just take my time because they have an even made an offer. I'll devote more time if I need to later. They said when the time comes they will take care of everything. So I really have nothing to loose but MSI does.

 

Has there been any more news regarding the trade-in program in the USA, and if it is still active? I recalled mention in previous pages that the offers were supposed to go out this week, but that does not appear to be the case any longer.

 

Haven't heard any news about it one way or another.

 

MSI's response to the guy's BBB complaint, was to tell the BBB that the details of the trade in were coming within a week.

It was just a stalling tactic.

 

I was reading a review of the GT73VR in Maximum PC Magazine today and I thought it was interesting that they mention the MXM slot and it seemed that they wanted to mention the MXM GPU as being upgradeable but they were careful to mention that it wasn't for end users. I'm sure the carefully worded review was due to this upgrade issue they are dealing with.

 

lol msi paying off magazines?... same as apple and all the others....

 

here is the offer i received: (this is the full transcript of email..there is no additional lawyer text in the email, telling me Not to share this, so no threats or anything like that)
pic below, if u have trouble with image here is the url to imgur: http://imgur.com/a/bEzgB

 

Just got the email above. I didn't think they would charge us up the wazoo like that. Kind of expensive. I am wondering if you can upgrade into a different tier than what your current laptop is.

After reading some of the previous posts, I'm glad to see I'm not the only one that's disappointed.

 

I just got the same offer.

 

it doesn't say how long the offer is good for.

I'm ok with this if the offer is 12 months. Being I just bought mine 3 months ago. Don't want to drop 1400 right now for upgrades. I planned to ride my 980m's til next summer.

 

my initial reaction is the price is actually comparable to what clevo resellers charge for a stand alone 1070 or 1080 "mxm" card (i dont want to get into details such as reselling your old card or not paying for new cooling solution, i am just going by direct price... check rj tech site here: http://rjtech.com/shop/index.php?dispatch=categories.view&category_id=167 )
. laptop cards historically have been more expensive than desktop cards so no surprise there..

the price is not the issue, being limited in choice is effectively an issue....

i am interested in finding out how much is, to move up more tiers.

 

One of the questions addresses that.
Question 2 " Do you want to trade in your laptop for an upgraded unit with the equivalent GTX 10 series GPU?"

You'd answer that you want to know what it would cost to go to a higher tier laptop.

 

i think that question means something else. as in " do you want to proceed with this offer".... not "do you reject this offer and want another offer"

my request for tier bump falls into #4:
Any other questions, comments or concerns?

yes..yes i do MSI!

edit: They provided more info, but i am pretty sure this is not as relevant. just posting for transparency sake. img below. imgur link: http://imgur.com/a/jx2iN

 

What's the difference?

I don't think if you answer. "Yes but I'm also interested in seeing what the cost to upgrade to xxxxx would be" that they're gonna hold you to only that offer.

Or put it in question 4