GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

I would question how these companies are upgrading their laptops to MXM. I imagine that the kits to upgrade to the pascal are redesigned for the desktop variant versus the M variants. An engineer spoke out on this forum quite a few pages ago and referenced the fact that all of this is, in fact, possible. MSI would simply need to redesign the heat sinks and piping to maximize heat transfer. Why? Only MSI can answer this. Perhaps they are seeing what the future will bring and took the leap forward while other companies will face this similar issue in the future? Who Knows. I hate how they make themselves look very deceptive, but the truth is, as a company, they would not leave their customers of the best computers out to dry. I just do not believe this to be the case. As a business they will however reduce whatever overhead they produce to the utmost, even if perceptually we feel we are being screwed. It is the emotional crowd that is creating this atmosphere and MSI is feeding that fire surely.

 

An internet engineer posted something. Show me a video, uncut that proves what he said. Until then I'm an Astronaut / billionaire that works at 7-11

 

Except this is not our perception we are getting a bad deal but we can prove we are getting a bad deal based on the facts that MSI has proposed to us end users. It actually leaves us with going from a top-tier laptop with a mid-tier laptop. The CPU, HDD/SSD, chipset, and other features are all downgraded for most of us who bought GT72 series laptops. That's not opinion or inflammatory statements, it's just plain and simple facts that we have on hand.

 

The laptop referenced in this video is produced by MSI and simply rebranded and sold by Eurocom. It's an MSI whitebook/barebones and has not been upgraded in any way from the factory. These "Tornado F5" laptops come stock from the MSI factory with MXM gtx 1060 and 1070 GPUs.

 

1: If MSI is going off of only who contacted them for their terrible trade to figure things out, they're using bad numbers. They haven't contacted anyone and I'm sure I'm not the only one who hasn't bothered with their BS.

2:That statement of an October, 31st deadline accompanied a statement about MSI giving everyone details in the beginning of September.

...was the time-window MSI set to release the details of their plan to the public set in stone?

No.


...was MSI giving everyone the details of their plan at all before the deadline set in stone?

No.


...but somehow the October, 31st deadline is supposed to be set in stone.


...could you imagine this thread if the forum allowed obscenities?

 

Eurocom sells a 1070 laptop GPU made by MSI as an upgrade for their Clevo P870DM1 laptop:

NVIDIA GeForce GTX 1070 Pascal upgrade in EUROCOM Sky X9 Desktop Laptop


EUROCOM Sky X9 or Clevo P870DM Upgrade:
http://www.eurocom.com/ec/upgrade(2,348,0)ec

This is the example people have posted and what @JBarrtndrsr was referring to.

If Eurocom can make an MSI 1070 MXM GPU work in a Clevo / Eurocom laptop, why can't MSI do the same for their own MSI laptops?

The answer is that MSI can, and MSI promised us they would, for 2 generations of MXM GPU upgrades for our GT72 / GT80 laptops.

MSI needs to follow through on that promise.

 

Correct me if I'm wrong but I think they use the same heatsink as for 970m/980m.

 

Thanks, edited it out

 

Oh well correct me if I'm wrong but if these even use the same heatsinks I'm pretty sure that this is quite easily achievable. All one would have to do is buy one of these eurocom upgrades and stick them into their gt72, right? The nvidia drivers would automatically recognise the hardware. The only thing that would be a problem is the vbios...

That begs the question why nobody has tried this yet.
Aren't the orders returnable if they "don't work" or were "accidentally" ordered for the wrong computer?

 

Hey i need your help has well please

 

I have a GT72S and it clearly states up-gradable MMX module.

I can post a picture if anyone wants.

 

Actually I can't understand why Eurocom itself (or any other retailer) hasn't tried this yet. Wouldn't that be just easier for everyone?
Or maybe something/someone stops them from trying? I'm very curious about that...

 

To use the MXM board in the Eurocom machine and in the Clevo, I'm guessing there is somewhere to connect the 'mod' wire needed to get it working. I'm guessing the existing GT series don't have a connection for said mod wire.

Basing my guess on the above.

 

The "green mod wire" is on the MSI 1070 MXM card... the MSI MXM card gets the mod, there's no hardware to be changed on the Clevo/Eurocom laptop.

As to what if anything needs to be modded on the MSI Pascal MXM GPU's to work on our GT72's / GT80's, I think MSI can figure that out

 

Patience has nothing to do with this.

If a business sets a date, is it wrong to expect them to keep it? Now, how should one feel, if this entity misses the date 3 times?

 

I like the idea of getting a new computer with better CPU cooling... Just not for that price...

 

Exactly what date did they set? The only specific date I see is the 31st for the form to be in. I'm thinking they are waiting for more forms to be submitted. To me, when they say starting next week, that means some people get a response some don't. Unless I'm missing something here?

 

The wire mod is 99% there to deal with a firmware-level artificial check to make sure the card is in an approved system, in which case MSI wouldn't even need to hard-mod their cards.

 

Yes the Clevo systems hat are upgraded are using MSI MXM cards that are modded with that green wire. The Eurocom F5 does not have nor require this mod as the laptop comes from the MSI factory with a stock 1070/60. However it also works with the green wire modded cards.

 

What's the difference between the F5 with the 1060/1070 and the older one with 970m?

 

Seeing as how 99% of the people who sent in forms are on this very forum, where are the replies? Why would I give MSI's sales team the excuse of "waiting for more forms to be submitted", when they literally haven't made a bit of effort, to spread the news of the program beyond this forum?

Also, the initial email with the offers came weeks later than they originally claimed it would. MSI deserves no benefit of the doubt.

Finally, next time you want to make a commentary on the members of this forum, please exclude the part where you allude to us as being impatient children. You lack the knowledge of these individuals, necessary to accurately make such a condescending remark.

 

The reply is basically if you listened to MSI about their upgradable laptop and upgraded it at all and no longer have the exact stock components then you can get fugged. Then if you didn't upgrade at all you need to pretty much pay almost your current laptops worth to upgrade to what they believe is an equivalent upgrade. Oh and that is only if you live in the US and happen to be frequent very specific third party forums.

 

99% eh? I'm guessing you are making that number up also?

 

Tell me where else MSI posted or advertised the trade in form. What tech site has carried the story? People can't sign up for that which they do not know.

The answer is that they only put it on NBR. How then, would there be a large number of people outside of NBR signing up?

 

The fact that this has only been published here on NBR and has a time limit simply reeks of disingenuity and a lack of good faith, especially when they have a database of registered users with associated e-mail addresses and products they own.

 

What bothers me is that they are using a forum post on this website to notify people. I agree that everyone who bought one should be offered the trade-in and a deadline is ridiculous. Notifications should be sent out like they do in car recalls. MSI should reach out to all of the 3rd party vendors and have it handled that way. I thought I read that if the trade-in is accepted I'd ship mine to the place I purchased it. That would be Xotic PC. If they are using 3rd party vendors to facilitate the trade-in then they can also have them assist in making their customers aware from the beginning.

 

They are different model #s. On the box label from MSI it's a different revision, lists the 1070 GPU, and has a different heatsink. As far as other bios, ec, or motherboard changes I am not sure.

 

It looks like the heat sink used in the Eurcom P870DM 1070 upgrade is the same one that the laptop came with... does the 1070 upgrade get a new heatsink/cooling parts?

@Eurocom Support

 

It should at least be on their laptop support page

 

Actually no. I talked to xotic and before I told their sales manager about msi's offered prices he didn't even know they sent us prices. This shows msi has NOT been working closely with their resellers...

@pat@XOTICPC

 

If I worked for MSI, I'd be so embarrassed right now. :/

 

I was told they cannot help unless I sold my laptop and bought a new one lol. Same boat if not worse...

 

Lol some people will probably lose jobs over this

 

MSI Notebooks "Made to upgrade (Well kinda, well yeah upgrade, but if we cause any issues you're sol)"

MSI New slogan ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

 

Because you need to join to keep up with it... It's not a public thing

 

Such a rubbish respose, when I bought my GT72 they had "Upgradability " plasted all over their web site, I even watched several MSI videos online showing how to upgrade your own cards, some of the videos were directly from MSI.
" No such program and prmoise ever happened in Aus/NZ."
I would have never bought this laptop if I didn't think I could buy a MXM card and upgrade myself, and the one liner response is no way to treat customers, Wayne did not even bother to check the one line response. What the f is "prmoise". DH.

MSI have obvisously admitted to stuffing this one up, but to not offer the upgrade option accross all markets is just poor form.
Regardless of the country the laptop was purchased in, it is still worth less because of this debacle.
Over it, think I will burn my MSI in hellish fire and never mention thier name again.

 

Some people shot their alienwares on YouTube-- not a very creative method of destruction though

 

https://www.facebook.com/MSINotebookUK/

Are now removing comments mentioning the MXM fiasco, claiming that it is spam. It's like they don't want their customers to be able to approach them for a solution?



Yes, I published the contact details of the person that told me they were dealing with the issue, so others could contact them as necessary.

 

They might still be working on setting something up, or maybe they only reach out to us in certain situations. It also could be going to someone higher up than our regular sales department, since it is kind of a unique situation and not a regular purchase. Just because myself and a couple others haven't been involved with it, doesn't mean there is no communication there.

Going back to the original post details:

Since there is still a little bit of time left on the exchange window that was mentioned, maybe they are still working out the details.

I wouldn't write this completely off. Just because I'm not directly involved in this (at least to this point), doesn't mean that there isn't something going on behind the scenes I'm not aware of. I'd imagine there will be updates coming up.

 

Pat, if you still have a boss Could you ask him if he knows anything about the upgrades?

 

LOL yes. I'll send you an update once I find out more. Might be tomorrow though.

 

Thanks for looking into things since it doesn't seem that we end users have a lot of sway to get any kind of answers at this point. And I'll be honest, it's very refreshing to see a company help out their users.

 

How reasonable tech companies fix their problems:

Optional EVGA Thermal Pad Mod Request
The test used in the referenced review from Toms Hardware (Germany) is running under Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.

With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers.

During our recent testing, we have applied additional thermal pads between the backplate and the PCB and between the baseplate and the heatsink fins, with the results shown below. We will offer these optional thermal pads free of charge to EVGA owners who want to have a lower temperature. These thermal pads will be ready soon; and customers can request them starting Monday, October 24th, 2016. Also, we will work with Toms Hardware to do a retest.

Source: http://www.evga.com/thermalmod/

 

While I agree with you in principle;

In that statement they still didn't actually admit that uncooled VRMs exceeding their specced temp was a fault, or acknowledge at all the black screening issue that is the real issue. They cast doubt on the test result, denied the postulated causitive link, ignored the real complaint, and minimised the issue in all possible ways as a 'minority' 'desiring' 'lower temps' when really it's a bunch of people wanting a solution to their cards' intermittent failure (who are perhaps latching onto uncooled VRMs as the most likely explanation)

So when all is boiled down they are enacting the same PR playbook strategies, deny, doubt, reframe, deflect, distract... they are just doing it effectively to managing public sentiment (unlike MSI)

There's also a *bit* of a difference in the cost and scale of remedy between this nonupgradeability issue and sending out a couple bucks worth of thermal pad in an envelope for users to DIY.

 

Well....as you put it like that.....

 

Well guys I have decided to go with the SAGER NP9873-S (CLEVO P870DM3) and selling my GT72S. I am fascinated with the accesibility of the ram and m.2 ssd as that was my concern.
I am going through XOTIC PC. I like their upgrade program that they offer for all products. Unfortunately there is a back order for the 1080.
My question, will kaby lake desktop work? it will be LGA 1151. Since the lappy comes with desktop 6700K

 

@Phoenix @Mr. Fox @GTVEVO @Prema

You should know that Xotic PC doesn't offer the Prema BIOS/EC/vbios that fixes tuning issues with the Clevo versions. You won't be able to get those firmware later, Prema is developing them for release later, unless you bought from a Prema Partner.

If you want to get the most from your P870DM3, you will want to get it from a Prema Partner. The same situation happened with the P870DM original model.

Prema Partner Shops:
https://biosmods.wordpress.com/partner/

Historical Prema Firmware
https://www.techinferno.com/index.php?/forums/topic/2442-biosvbios-mods-prema-mod™-stock/

 

Are you sure Prema bios and vbios can only be flashed on prema partners' sold laptop ?? Such a shame if it's the case !!!
Especially when you see the few number of partners !! I can almost count all on ONE hand... I always thought we can flash Prema bios on same architecture, independant of where you bought the laptop...

 

Are the updates worth it getting them before others? I mean will the XOTIC PC variant get them sooner or later? So far looking at the partner shops their variants are a bit more expensive and one of them only offers the 1080p screen where xotic offers the 3K version.