GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

thaks for your answer , i asked because i can get one for a good price , it is weird is not pascal capable tho ,if i am not mistaken it can handle a desktop gtx 980 card which has similar form factor and power requierements as the newer pascal cards

 

GT72 w/970m bought a couple days ago and just realized this video issue

So looks like the new equiv is the GT72VR w/1060

The picture appears to show a $600 cost or am i paying the MSRP of the GT72 and then difference of the GT72VR ?



Looking at Xotic PC, i can get this same machine for $1449+no tax..... i think this same machine was $1349 with $100 rebate card last week at newegg :/

 

Update on my trade-in:

MSI has shipped out the GT73VR Titan-017 via FedEx and will take about a week to go from California to Massachusetts.

I decided to trade in my GT72S 6QF (with desktop 980) for the GT73VR that has a GTX 1070....Why, you may ask? Several reasons:
1. The trade in value assigned to my trade-in is $2100 and the retail value of the GT73VR with the GTX 1070 is 2199.99 so I'll pay $100 for the upgrade
2. I have an external BDXL burner which is ok for me
3. The GTX 1070 is about a 20-30% improvement over the GTX 980, similar to a 980Ti.... in a laptop.... enough horsepower for me.
4. The next model up with the GTX 1080 retails for 2799.99 so I'd have to pay $700.... not really interested in paying that much more.
5. The GT73VR models all have the same motherboard at this time....so it has two MXM slots for a potential upgrade to 1070 SLI or even a single GTX 1080 card in the future if aftermarket prices are reasonable in a couple years.
6. The GTX 1070 MXM module made by MSI will undoubtedly be the most common MXM form factor graphics unit in the pascal generation, replacements should theoretically be easier to find post warranty.

I decided to take advantage of cross shipping. I will ship back my old unit when the new one arrives.

I'll share an update once the MSI inspection process begins.

 

Oh there are other improvements. The GT73 offers an even better cooling solution, as well as much better screen, even despite being TN it is better than any screen I have ever owned. I am really pleasantly surprised by both the GT62 and Gt73 this time around. This large improvement only shows how lacking my previous machines were.

 

You bought an old model from newegg despite new GPUs being out? if you can return it, do it and get a new machine. Even a GTX1060 is better than older maxwell models.

 

well i knew it wasn't the newest but for the cost i thought it was a good deal.. i am not hard core pc gamer... most i have played in last 3 years is starcraft 2... i just like the way these machines work and feel, along with the power for VM, etc....
. yes i send back if there is a better deal out there... i have until January i believe to ship back

 

Well, if your needs are covered, then I wouldn't mind whatever the new machines have/costs. The important thing is to be happy with your purchase. Since the new GPUs came out, the older gen laptops are not nearly as good a deal but they still work and perform great.

I'd say a good deal for 970m would be in the 1kdlrs range. 1200 tops for a 980m since that's already near GTX1060 territory.

 

newegg black friday weekend purchase, $899 for a GT72 w/970m w/16gb w/6820HK 1tb hdd....

 

so MSI got back to me on the upgrade request, they said it would be $600 and they would send me the " GT72VR Dominator-063"

so my cost of $900+$600 = $1500, way too much... i can get a new one from amazon for $1349.... so is it worth the $449.... hmmmmmm

 

Yeah this pisses me right off.

What hell has MSRP got to with anything. MSI is desperately trying to profit from their screw up. If you buy from a retailer, they bought it from a distributor, the distributor bought it from MSI. And no retailers sell at MSRP. So MSI wants us to pay for the profit they would get from distribution, and pay them the profit distribution would get from the retailer and the profit the retailer would get from us, the customer.

There are too many on here blindly saying this is a good deal without looking at the all of the facts.

Why should we pay for MSI to profit from their error? They should be fixing this at cost as a goodwill gesture to keep customers returning. But no, they see us as cash cows to be milked.

Please remember MSI caused this by advertising something they could not deliver.

 

That's my issue with it as well. The price seems unreasonably high for it being their mistake. How did the consumer end up having to foot the bill for their mistake? I would be more understanding if it were a more fair price, but I could buy a mid tier laptop just for the price difference between the one I own and the trade in upgrade...

 

The same here.

MSI are not trying to repair the damage caused by their failing. They are trying to profit. If they had launched a range of MXM cards, I'd be happy to pay for these at the market rate (and MSI could enjoy the profits). MSI has already demonstrated how much GTX 1070 value has in their notebooks. Spec a GT73VR with a single 1070, and another exactly the same but with SLI 1070's, then subtract the 1st cost from the 2nd. And that is including profits to manufacturer, distribution and the retailer.

Anyone that thinks this is a good deal needs to go on stockinthechannel.com look at disti's pricing on these machines, subtract 5% (minimum) and realise that is what MSI sells these machines for. They want the extra for absolutely nothing. If you take part in the trade-upgrade scam all of the money goes to MSI.

Anyone care to prove me wrong, and explain how this is MSI Insisting on Perfection of User Experience?

 

I just got an offer from MSI to go from my gt80s with 980m to an 83vr with 1080s. 1400 base trade plus 1000 for the 83vr. Total 2400.

 

wow, they quoted me $2900 for the exact same trade-in.

GT80S w/980M SLI to GT83VR (SLI-055) Titan Pro w/GTX 1070 SLI = $1,400
GT83VR (SLI055) w/GTX 1070 SLI to GT83VR (SLI-024) TITAN SLI-024 = $1500

Total: $2900.

Let me know which models they are moving you to, because I might actually take that trade.

 

No. they tried to do the same thing to me. Look at the offer. The 1500 + 1400 is going from a gt80s 970m sli to an 83vr with sli 1080s. But you have 980ms so the price is 1000 + 1400. Don't let them fool you. I had to correct them and they resent me the estimate. Makes me wonder since it's happening to you too.

Or do you possibly have an older gt80? I have an s. With ddr4 m.2 and skylake

 

I guess the offers can seem radically different, based from your position. For me, with a 2 year old GT72, receiving a $900 GT73 is almost like robbery.

It was a better deal that if they had actually been able to sell me an MXM GTX 1070.

People with newer models don't get the same perceived value.

 

Yep. I still have over a year left of my original warranty and my laptop is in pristine condition.

 

Well, the way I'm looking at it is that I could probably get 1500 - 1600 for my gt80s. An 83vr is like 5500 out the door. So it would be another 3900 out of pocket for me to go my own route and get an 83vr. So by going this route Id be saving 3900 bucks.

Granted if we could actually upgrade the graphics cards as advertised, we wouldn't have this problem. But alas, they are not. Better to take the deal and chalk it up to experience in upgradable laptops. Getting a brand new laptop instead of graphics cards isn't the end of the world.

 

One of the reasons they're selling for so little is because people know that it's a dead end. New owners can't participate in the trade-up program, so there's zero reason to buy one unless you want Maxwell for the rest of life of the machine.

 

Yep MSI has basically killed the secondary market by not offering the upgrade path.

 

Can you please detail your explanation?
The offer MSI initially sent via email is:
GT80 970m's > to > GT83 1070 = 1800
GT80 980m's > to > GT83 1070 = 1400
I did a followup directly and they updated me with
GT83 1070's > to > GT83 1080 = 1500 additional for a total of $2900.

Who were you dealing with from MSI? If I can upgrade to the 1080's for $2400, I will take that option and be satisfied. I am highly unhappy with $2900, as the extra $500 is an insult.

Jermzz, where are you getting that your GT80 with 980m's is worth only $1500? The SLI 980m model is consistently selling for 2000+ on eBay. Generally the crazy low price versions are either 0 feedback scammers from out of country, or 965m models. An SLI-002 sold on the 28th for $2428.99.

 

I'm not really sure I can explain it any other way. I'm attaching pictures of my offers to help you. The first was the original offer, as you can see it clearly says 970m SLI to 1070sli is 1800 plus an additional 1500 to go to 1080s. I sent them an email correcting their mistake asking for a new pricing schema reflecting my specific laptop (SLI-002) and was replied an hour later with the second offer.

I wonder if the 1000 is a typo. Lol





As for eBay I looked last month and saw a couple sell for 1700. I just assumed that's all they were worth after this fiasco. I will check again. Thanks for the heads up.

 

Here is the exact quote i have from them.

"You may upgrade your choice to the GT83VR TITAN SLI-024 by adding additional $1500 to the base cost of $1400, total would be $2900."

Either you have a different offer, or they screwed up your math.

 

I can't understand why I would have a different offer. I'm assuming when I take the offer and cross ship the laptop they will refund me the incorrect amount.

 

I dont know but i would get this in writing and verify it before you are charged. I would also like to work with your sales rep if you have the right offer, because i would be willing to take the same offer they sent you. I am not willing to take it at $2900 though.

 

You have a different offer as you have an SLI-002 and he has an SLI-001. 002 has newer CPU, DDR4 instead of DDR3L and more of it. Pretty much 002 is "less" of a jump to the GT83 and sadly i've got a 001 also so i'll probally have the higher price.

 

I'm dealing with Ming Rong.

I wonder if the offer differs considering our model differences. GT80-sli001 vs gt80s-sli002. Have they ever mentioned an upgrade price difference between the 80 and the 80s? I know that when I messaged them that one of my big concerns was that people with older hardware that are still running SLI 980s were getting the same deal as someone like me who has already paid for skylake, m.2, ddr4, etc. Technically you're getting a total overhaul where as I'm just getting new cards and a better screen. This is the only way I can rationalize the price difference.

 

Given that we both have an identical offer from GT80 with 980 SLI > to > GT83VR 1070 SLI = $1400 there should be no difference. It also does not specify anywhere on the grid about GPU / Memory pricing. I took this as them basing the trades off of MSRP, since they have given us nothing else to go with.

That being said, if your cost to go to 980m SLI to 1070 SLI is the same, I would only imagine your cost to go to 1080 would also be the same.

The irony here is that I am also dealing with Ming who hasn't replied to my emails in about 10 days.

 

You're right, that doesn't make sense. I responded asking how I can make payment. I will see the offer through.

 

Yes that would make sense if they didn't already Caveat with an email by Micheal Zhu with the following:

"1. The new GTX 10 series laptop that you will receive will contain the equivalent components and specifications of your originally purchased laptop (equivalent CPU/RAM/SSD/HDD etc.)"

This means that while they could baseline all GT80 980m to the SLI 1070, it doesn't mean they need to provide the same upgrade cost path if you wanted to go further. Do I want to pay more money? No but unfortunately they already gave their reasoning if they choose to push the price difference.

 

I see what you're saying. When older machines want to move past the 1070 SLI they make them start eating the upgrade cost. But they have nothing else comparable to offer them other than the 83VR with 1070. So anyone with a gt80 has the best deal just going with 1070s for $1400.

 

That is also not entirely accurate. They have already publicly stated in the upgrade emails that we are ONLY paying the cost to upgrade the GPU for the device.

The exact wording was: "*Each upgrade cost is the same as if you were to only upgrade the GPU."

It would cost no more for me to upgrade my GT83VR 1070 than it would for Jermzz to upgrade his GT83VR 1070 as they would be the exact same model.

I am thinking someone screwed up the math, and I just want him to get it in writing before he pays $500 more than he thought he was.

 

Each upgrade cost is the same as if you were to only upgrade the GPU

No other hardware would be taken into account unless this is a another lie by MSI.

This has to stop.

Do they really expect us to believe that MSI Insists on Perfection of User Experience?

 

You know what, I misread it.
My offer of $1400 nets me the GT83VR TITAN SLI-055 - 6820HK, 256SSD, 16GB RAM
His offer of $1400 nets him the GT83VR TITAN SLI-023 - 6825HK, 512SSD, 64GB RAM

There is a $500 upcharge for the RAM / SSD if I want to move to the GT83VR TITAN SLI-024.

That is like for like. So I guess my question to MSI needs to be, do I have an option at $2400 to upgrade my laptop to the SLI-055 version with GTX 1080 SLI that still have 256 SSD and 16 GB RAM, because it looks like that is a $400 upcharge. They don't have to offer that option I guess. I really just want what I already have 16GB RAM and 256 SSD with the dual 1080's. I don't need 64GB ram or the 1TB SSD.

 

Try asking MSI for the base price up to the sli GTX 1080, then just get them to match your present setup. That should purely cost the price of the gpu upgrades.

 

MSI isn't even replying to my email any more.

 

The offer they've been making to everyone is the MSRP difference, so $1K is what they should have offered you.

 

Do we know why they are using the MSRP, when we are dealing with the manufacturer directly and not with a reseller/retailer?

 

It isn't based off price paid, because my laptop cost was only $100 cheaper than someone with a newer/higher model yet his upgrade cost is 500 less.

 

So what are MSI basing their valuations on? What price for the upgrade are they using? Why is it so difficult to get hard facts about this upgrade scam?

 

good luck getting that answer.

 

@MiSJAH it's not a scam, it's a trade-in, please stop pushing some agenda that suggests MSI is ripping people off, because they aren't.

Whether you agree with what MSI USA offers or not, their chart of trade-in's seems fair, and while it works for some better than others, it's the same across the board.

The only items for negotiation are the amount of RAM / Storage you have vs the trade-in, and you can ask MSI USA to adjust it to match your configuration with an associated price difference.

So far everyone that has reported going through the MSI USA trade-in has been happy with what they have gotten in return. And, that in the end is what counts. That each person is happy with the exchange.

You aren't part of the USA trade-in program, I'm sorry if MSI USA won't talk with you because of this, but you need to work with MSI UK to get what you need.

Constantly berating MSI USA here when you aren't even involved isn't appropriate. I am getting tired of seeing your constant negative aspersions cast at MSI USA when you aren't even part of that program.

We appreciate your constructive contributions over the time before and during the MSI USA trade-in, but please take a back seat for a while and let other owners interact.

 

hmscott,

I am part of the USA trade-in program and I am not satisfied. I do not feel it is a scam so much as I feel it is a bad deal, and that MSI is taking advantage of us and keeping us in the dark.

There is a large number of us who are not satisfied, so while MSI might still be communicating with you and you might feel satisfied - I do not. You also have already traded in your device now, right?

I am not even getting replies from MSI any longer.

 

My note to @MiSJAH was motivated by the fact that the MSI USA program is here now, it's not going to change, and there isn't any positive contribution left to forming the program.

Constantly complaining about isn't going to have a constructive outcome. It's just annoying.

We need to move on and deal with helping people through the program.

If you or anyone else wants to work another path to getting what you need from MSI USA, then please do so, but for now let's all please stop the complaining.

If the replies from MSI have stopped, and you believe they still owe you answers, then be patient. I have gaps of many days and weeks between answers at times.

MSI USA have a small staff and are helping many people through the process. Maybe your questions are something they either can't answer right away or need to ask up the chain of command for approvals?

I don't know for sure, but I would imagine they are trying to get the "low hanging fruit", people that are ready to move now and as long as they are handling those they will invest their time with those owners to get their trade-ins done. Then they have time to spend on the longer problem interactions.

 

If you are privy to facts that I am not please answer the following:

1, MSI claims "Each upgrade cost is the same as if you were to only upgrade the GPU" and "we can replace your laptop for a new model at the same cost as if you were to have been able to solely upgrade the GPU from GTX 900 series to the GTX 10 series." If this were true why is there no table with cost of pascal gpu's and MSI offered value on Maxwell gpu's?
2, Why are people with the same GPU's in the same chassis being charged different amounts (if the above is true)?
3, When MSI also stated the upgrade will be to a machine with "equivalent/similar components and specification of your originally purchased laptop", if this is true, why is the GT72VR being offer as an upgrade from the original GT72 (the GT72VR version has a different motherboard specifications from the original GT72 that the GT73VR does not)?
4, How is the following quote even possible if any of the above statements made by MSI are true?

Do you really think MSI value that GTX 980M at $1,299 and the GTX 1070 at $2,199?

This is why I am calling this scam.

Everything MSI has stated is questionable. I would ask you to reconsider your opinion that MSI isn't ripping people off after considering the above facts.

And I'm sure some are happy, if I wanted a new laptop and happened upon this method for getting a reasonable discount, I'd be happy.

But I don't want a new laptop, it's something I'm forced to take because MSI cannot provide what they advertised.

I have demonstrated previously in this thread the values of the GPU's in question. MSI are looking to profit from our misfortune, that is solely caused by MSI.

 

Again, none of this is going to change anything unless you work it through with MSI UK, so please do that instead of filling up the thread here with things that aren't helping anyone here, except causing them to be confused and not be able to act on their trade-in.

You are slowing people down, not helping. Repeating the same things over and over, and interacting with people and confusing them - making them doubt what is on offer and making them think you can change it is messing with them - it's not helping them.

You aren't in any position to make MSI USA change what they are offering. It's what it is and it's not going to change any further. That time has past.

If you think there is still an opportunity to make changes to the MSI UK offering, then please work with them to make it happen. Talking about it here isn't moving that forward.

 

Are you claiming that facts should not be stated. That MSI's behaviours should not be questioned when they are demonstrably questionable?

Or is this your personal thread where only what you feel is relevant can be posted?

Read my questions, can you answer them? Are you content not knowing the answers?

I'm not, there maybe others that are not. I thought that is what this thread was for, discussing the GT72 and GT80 GPU upgrade situation.

 

Except there is a class action being organised in the USA for the reasons I have stated. Don't mislead people that this is not going to change, it may go to court yet, MSI may settle yet.

Accept you do not know and you have succumbed to MSI's (pretty poor) propaganda.

 

There are quite a few people unhappy with the trade-in and are taking an alternative method towards proper resolution. Just because a handful of people decided to take the trade-in doesn't mean that the majority are happy and that the program is fair.

 

I do know what MSI USA is offering, and it works for me, and many others.

MSI USA offers 2 generations of GPU upgrades through laptop trade-in's, and that's all there is to it.

MSI USA has answered every promise they made with the offered trade-in program, that's why I am satisfied with it.