GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

If you put it in just before the Holiday ended, I'd resend the same one now

It can vary in response times. From months when it first started, to days now.

 

Yup, I didn't realize MSI has dropped making the "Red Dragon" specials for so long...hopefully MSI start doing some again soon

 

No stuff from trade in till MSI gets back from CES.........

 

Yup, and maybe delay's until new product becomes available...

 

Maybe wait till my spring break to do trade in at this pt...

 

So I've been thinking about this, after more emails from people claiming MSI hasn't contacted them to correct their valuation error.

My offers so far....

Original offer 29/09/16 - offer value - £784 (against SRP)
30/09/16 - offer value - £1,085 (against SRP)
01/10/16 - offer value - £1,275 (against SRP)
19/12/16 - offer value - £1,349 (against SRP)
04/01/17 - offer value - £1,499 (against SRP)

That would be a total of £715 in 'true' calculation errors.

I have the emails with the offers archived if anyone would like them?

MSI are happy to let me pay the full cost of an MXM upgrade ~£600 for a notebook with fewer features than my existing notebook. They will only let me trade up to the GT72VR for the cost of the MXM upgrade. So I pay full upgrade costs, slightly over actually (GTX 1070 costs $750, my GTX 980M is worth a minimum of £250 according to completed sales on ebay) but I lose my existing RAiD options and the MUX switch which is very useful when I'm out in the sticks in my campervan with nowhere to plug a notebook in. And if I want the same spec but with the features of my existing notebook I have to pay a premium to get them back!

I cannot believe that MSI will not offer a like for feature set for the cost of the upgrade.

 

Thanks, I'll do that.

 

Source.

 

If you still don't hear anything, don't be surprised. I've attempted to follow up by email ([email protected]) and PM (a couple of MSI reps that have posted here) but no response at all. US Customer.
I'm sure it will happen eventually.

Actually after seeing this, i'm feeling a little better and know that I just need to wait it out.

<edit>Actually I heard back from MSI snallygaster today... yup just need to wait patiently at this point. </edit>

 

sent my form back in and again nothing but crickets from them the last few days. Waiting on them to respond with the info to send my laptop to them and whatever else they might want or need from me. No charge pending on my CC yet either.

 

What model did you decide to trade-in for? Since they refreshed the GT73 product line with the new Kaby Lake processor, I am wondering if they are even making any of the older GT73 models anymore. I have seen prices between comparable systems of the GT73 of old vs. new and the MSRP appears to be basically the same. So it appears that MSI is not charging any extra for the refreshed GT73. Based on that, it seems to me that all people trading in for a GT73 should get a refreshed model and not one with the older processor. Saying that, I am wondering for those that have accepted the trade-in, sent the information to MSI but haven't yet had the trade-in shipped yet will be getting the model they requested or a similar one of the refreshed GT73 models?

 

Sent a reminder email and got a reply saying I will hear something this week, I think they are just busy with it being the end of the holidays.
I am looking forward to my new if what dragon less ): machine.

 

they are still offering the older models. i chose GT73VR TITAN-017 which for my gt72s 970m they are charging me 1k

 

Have you guys in the US not been offer kabylake models like the UK has?

 

my offer i got last week did not include any Kabylake models.

 

My most recent offer:

 

January 11, 2017 and I still have not received a response from msi. I hope the people who are upset about this haven't given up. I may form a Google hangout group from discussion if there is enough demand.

 

i waited almost 4 months to get an offer. Got the form filled it out and now its been a week with no response. No charges on my credit card . Nothing telling me where to ship my current laptop. So i feel your pain.

 

I got thee days left, but usually I get a reply on Saturdays, anyway.

Where do the laptops come from when they send the new ones out ?
Is it from the EU or the country you live in ?
I know in the uk, you have to send them to Poland to have them fixed.
So I`m guessing you send them to Poland for their evaluation.
Does the new laptops come from there ?

 

I cam confirm the address to send your existing notebook is Poland, for the UK at least.

Nothing else I'm afraid.

 

Well that's at least 10 days post/transit time, I wonder how fast they can sort thing out.

 

I was advised two week turn around.


Sent from my iPhone using Tapatalk

 

Thanks for sharing, good to know I didn't procrastinate alone

 

So that`s a month in total ?
I know inward bound its ups, ground mail.
Unless they are going to air ship it for the trade in.
It would speed things up if the new laptop is domestic.

 

Anyone got an update yet ?
I was told this week, I guess I have until Saturday, sometimes get emails on Sat.
Cant wait till the trade then I can star gaming again.

 

Received emailed UPS shipping label today, being collected before 1900 today.

 

Still nothing for me since they sent me the form . Not responding to emails or anything.

 

Well I just got my email, I can now send my computer back, I now need to find a pink anti static bag.
I`m guessing I just need to send of the computer and power pack.
I do have a bag and toy, but its been well used, prob wont send that off.
Not sure what it means by all accessories.





Dear Sir/Madam,


Please read below terms and conditions:


Your reference number is ***********


Please find attached UPS label to ship the unit to MSI. The label has to be placed on the box and please contact UPS to arrange collection of the unit.


UPS Customer Service: 08457-877-877
Opening Hours: Monday - Friday: 08:00 - 20:00


The notebook/All In Once PC has been requested in MXM Program. The unit has to be returned complete with all accessories. First we need to check the unit. Once it is done we will contact you and provide further information.

 

UK only:

The MSI upgrade/replacement notebooks will be shipped from MSI WareHouse- Netherlands.

 

So have the USA offers changed any, or are they still the same lousy offers?

MiSJAH, it sounds like you accepted an offer - did you give in, or did they finally give you an offer that you felt was fair?

 

Neither, decided to play a game

 

Hi Neo, no need for you to send the bag and toy back! The main things are the laptop and power adapter, like you say, and any other necessary accessories (if any)

 

So i finally got a response

We have just charged your Card, just waiting for it to clear then we can ship your laptop out.
It will most likely ship out by Monday, I will update tracking once available.

But i find it odd that this was sent yesterday and yet there are no pending charges on my credit card for this.

 

Has pricing changed any since the newer processors have been added to MSI's website?

 

I was told that they are asking for ~$50 more for a comparable system with Kaby Lake for the trade-in.

 

That's not how "equal to the cost of a GPU upgrade" works.

 

Didn't someone argue against me when I pointed out this was a scam?

 

That's why I jumped in before the Kaby release.

It's only going to get worse when the Pascal refresh comes out.

 

well I have seen that some have successfully put a 1070GTX into GT72 2QE and all works, well at least 99% which would work for me. If I can find some more info on the GTX1080 MSI being dropped into my GT72 2QE I have no problem going that route myself when I need to. Still no word from MSI for me and been over a mth

 

Thanks, it's all sent of now, have just realised, I have sent everything, except I forgot the power-packes kettle type lead/plug. Hopefully everything will be sorted soon. Still not sure how to make a payment just have Msi Amsterdam bank details.

 

Bank transfer from your UK account, do it online or ring your bank and give them the details to do it.

 

Thank,s now I play the waiting game, I hope my laptop doesn't get re-evaluated.
Still undecided between 1080 32gb and 512 ssd or 1080 16gb and 256 ssd.
Oh well at least vr should be more playable.

 

16gb. 32gb is too much unless you do editing.

 

Thanks, think Ill go with 16Gb then, my last computer was 32Gb, but I cant remember it even using half of that when looking at mem managers.

SSD, not too bothered, I only use it for the O/S, everything else is on my hdd.
Oh well will keep you updated on what happens, at least it shold be sorted now and I have sent my Dragon edition
off.

Still going to miss the dragon.

 

I went with cross over. Tracking shows they've had my old computer for a week, still no change on my credit card.

Can anyone who has done this tell me how long it takes to receive the refund on your credit card?

I don't like the idea paying full price for the upgrade, sending my old computer back with know e-mail response or refund on my credit card,
There was nothing in the box I was sent except the new computer. I expected at least a return label and return shipping instructions!
I know I put a return address in the box I shipped back.

 

So did you receive your trade in ? Did it come in an MSI retail box ?
Can you write a brief description ion what to expect.

Thanks

 

Lol I was told it would be +$150 for 1080 sli kabylake or +$250 for kabylake 1070 sli and my current computer is skylake not even Haswell or Broadwell!
@MSIGeno , @MSI Myco

 

Earlier, wasn't MSI upgrading Haswell/Broadwell models to Skylake for the same price as Skylake to Skylake... If its based on the GPU they shouldn't be charging more $$ for new processors cause they weren't doing that before......
@MSI Myco @MSIGeno @pat@XOTICPC

 

Actually my offer Haswell to Kabylake is lower than Haswell to Skylake. (OK, I'm UK but you know multinational business).

 

GT83VR gets rgb keyboard with kabylake cpu ^^