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    MSI GS70 Stealth Pro Theard

    Discussion in 'MSI' started by charliex3, Mar 13, 2014.

  1. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Idle temp should be about 35-40C but it does depends on the environment where the NB is being used, also the fan speed varies based on a temp/speed chart in the EC.
     
  2. narutoninjakid

    narutoninjakid Notebook Enthusiast

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    So should I be concerned since its above that? Ambient temps should be good. I'm in the northeast and it's not particularly hot where I am.

    Sent from my SM-N910T using Tapatalk
     
  3. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    What's the highest temperature you obtained? Have you tried Furmark?
    But I think it's going to be fine. :)
     
  4. narutoninjakid

    narutoninjakid Notebook Enthusiast

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    The highest so far is about 90 degrees Celsius on the cpu at least. Seems the GPU runs a little cooler at times.

    Sent from my SM-N910T using Tapatalk
     
  5. Lance T Storm

    Lance T Storm Newbie

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    Hey people,

    Been following this thread for a while and I wonder if anybody could give me some guidance regarding the issue below.

    Overclockers list the GS70 6QE 010UK as a 17.3 laptop with 15.6" IPS display and DDR4 memory. Pretty sure this is the first time I've ever seen 15.6" being mentioned in reference to the GS70 and this completely threw me, as I want a 17/17.3" screen.

    On the other hand, SaveonLaptops lists the display at 17.3" but with DDR3 memory.

    I contacted both companies to double check and both confirmed the specs listed on their respective sites were correct, so I'm in a bit of a spin. Seems unlikely that they're selling such vastly different versions of the same laptop model, but what do I know.

    Any help is appreciated.
     
  6. mikelev

    mikelev Notebook Guru

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    Hi,

    It looks like there is only one model of GS70 with 6th gen CPU available. Anybody knows if MSI is planning to release more models?

    The screen seems to be a TN (no mention of IPS in description) :(
     
  7. porky133

    porky133 Notebook Consultant

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    @Lance, get the latest from MSI's website. Retailers are known to make mistakes from time to time.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

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    It's eDP at least so the adventurous can replace the panel.
     
  9. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Do you have the full model# so we can check for you?
    Eg: GS70 Stealth Pro-006
     
  10. mikelev

    mikelev Notebook Guru

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  11. mikelev

    mikelev Notebook Guru

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  12. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    I believe this model uses TN panel but I don't have the actual part number for the screen itself.
     
  13. Shark00n

    Shark00n Notebook Deity

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    Hey guys!

    I've got a bit of a pickle here.

    I lost 2 of the rubber feet at the bottom of the laptop, anyone know where I can get some replacements? MSI says it can't sell me just the feet, has to be the whole inferior metal plate...

    Thank you!
     
  14. porky133

    porky133 Notebook Consultant

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    Many hardware stores or home furnishing places have replacement feet for chairs. That may work for you. Some computer shops also sell smaller versions for use with laptops. I got a pack of about 50 at the dollar store here.
     
    Shark00n likes this.
  15. zane55

    zane55 Notebook Enthusiast

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    Hi guys,

    seems this thread is getting old or nobody wants to post anymore :(.

    I have the following problem.
    I got a MSI GS70 2QE with an i7 4710 and GTX 970m.
    First of all great notebook very slim and light. Keyboard and Display are very good so far.
    But there are also major downsides --> Heat and Noise!

    I was informed and warned about these problems before I bought it.
    But I didn't expect these issues so big.

    I made some Cinebench and 3Dmark13 tests to see what this notebook is capable of.
    With everything on Stock and a cooler Pad (without fans) I got almost 98° in 1 single Cinebench run.
    So I immediatly decided to repaste CPU and GPU with arcit cooling MX2. After that Temps are after several runs about 90-91° so nice improve.
    I think these temps are still to high.

    But my big Problem is the gtx 970m. While gaming far cry 3 on ultra with nice 40+ fps I will get a maximum GPU Temp of 87°-88°.
    At this temperature the clock goes down from 1038mhz to about 988mhz.
    Also if the temp gets over 85° the fan is running on full speed. At this speed it is horrible loud.

    My ambient Temperature is about 20° maybe even lower.
    Now I have several questions to you guys:

    - What are your max temperatures while gaming and benching on CPU and GPU?
    - Are your fans also on full speed once 85° are reached on GPU?
    - Why I see several Reviews on the internet, showing only about 80° on Full GPU Load while Gaming with Stock Paste!!??
    - My Voltage on GPUZ shows me 1.xxx why on these reviews the voltages are 0.9xx??

    - And the most important question, how can I get my temperatures on GPU below 85° to prevent the fan run on full speed?
    - Is a cooling Pad making any differences to you? Mine has 2 big fans but spinning very low and there is no change in CPU/GPU temp so I kept the fans off.

    I already flashed newest Bios and EC Firmware.

    It would be great if somebody can help me.

    Thanks so much!
     
    Last edited: Oct 20, 2015
  16. s1rrah

    s1rrah Notebook Evangelist

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    Hi...

    If your ambient temps are truly 20C, then 98C degrees is way too hot and I would think some thing wrong with the machine; it seems your re paste brought temps down quite a bit, though but 90C is still pretty high for a 20C ambient environment.

    I would say 80C to 85C would be the norm for this laptop (and even in a 24C room, like mine, this is normal). That said, regarding the throttle issue ... not trying to discount your concern in anyway but I really don't think a drop from 1038mhz to 988mhz is going to impact FPS very much ... maybe 1fps at best ...

    My GS70 max GPU temp when gaming is rarely above 80C when running a stock configuration; when I use two 80mm USB fans placed over the air intakes on top of the laptop, this load temp drops dramatically ... staying more around 70 to 75C ... (but more on that USB fan thing, later and below) ...

    My max CPU temp when running three consecutive Cinebench CPU tests is 80C when running stock and around 77C when using the USB fans mentioned above...

    All of the above is in a 23C ambient test environment...

    BTW: the *intake* ports for the GS70 CPU and GPU cooling fans are ON TOP of the GS70 and not on bottom as is typically the case. Realizing this and since I use my GS70 every day in the same stationary location at work, I decided to buy a cheap set of 80mm USB fans to place over both the GPU (at left) and CPU (at right) air intake ports as shown here in this image (this approximate placement of the fans has yielded the best drop in temps for me):

    ...

    [​IMG]

    ...

    If you use your GS70 in a mostly mobile regard, then this might be a bit of a pain to deal with but if you set it up in the same place every day, then it works VERY well at reducing idle and load temps. Using these fans reduced my idle temps by 8C and my load temps, generally by about 6C (when gaming) ...

    I still think your temps are very high though, if running in a 20C ambient environment (face it, that's pretty damn cold) ...

    ...

    Otherwise, regarding your questions?:

    - What are your max temperatures while gaming and benching on CPU and GPU?

    Stock gaming ... GPU: 82C CPU: 70C
    Stock benching ... GPU: 85C CPU: 85C
    With USB fans gaming ... GPU: 75C CPU: 75C
    With USB fans benching ... GPU: 78C CPU: 79C

    - Are your fans also on full speed once 85° are reached on GPU?

    yes, but I wear headphones and so I never notice; if I'm not wearing headphones, the ambient noise in my office is still so great that I am never bothered by the GS70 fans...

    - Why I see several Reviews on the internet, showing only about 80° on Full GPU Load while Gaming with Stock Paste!!??


    Because this is accurate ... at least for me ... depending on ambients, with stock paste (still using it) I see 80C to 83C GPU load temps with no mods or external fans or anything. I do use a cooling pad, mostly just to keep the laptop elevated off the desk ... but I think 80C to 85C is very accurate in so far as GS70 GPU gaming load temps are concerned.

    - My Voltage on GPUZ shows me 1.xxx why on these reviews the voltages are 0.9xx??

    No comment; I've never had any throttling issues whatsoever and so I've never felt compelled to analyze voltages and what not.

    - And the most important question, how can I get my temperatures on GPU below 85° to prevent the fan run on full speed?

    In a 20C ambient environment, your GPU should never go past 85C ... other than re pasting (which you've done), I wouldn't know what to suggest other than trying the USB fan option shown above. I only did that fan mod because I want the lowest temps possible so I can keep the laptop as long as possible; I was never having any throttling issues with just the stock GS70 fans as my temps never broke 85C ... and my ambient is hardly *every* below 23C or so ...

    - Is a cooling Pad making any differences to you? Mine has 2 big fans but spinning very low and there is no change in CPU/GPU temp so I kept the fans off.

    I use a NXZT Cryo X60 cooling pad with dual 120mm fans running at full speed; I see maybe a 2C drop in both CPU/GPU temps; but the USB fans on top make a MUCH bigger difference. For a regular laptop cooler to make any difference on the GS70, you would have to run it at fairly hight speeds, which in essence, more so cools the entire body of the laptop as opposed to targeting the CPU or GPU intakes (which are actually on top) ... but since you are averse to noise, you most likely would not like a cooling pad running at full blast, like the Cryo X60...

    The 80mm USB fans are pretty much the only thing I can suggest ... they have them on Amazon ... only about 13 bucks ... and they are *totally* silent ...

    Here's a link: http://www.amazon.com/Dual-80MM-Dou...1445348687&sr=8-2&keywords=dual+80mm+usb+fans

    ...

    Best of luck!
    Joel
     
  17. zane55

    zane55 Notebook Enthusiast

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    hi s1rrah

    Thanks for this extensively reply.
    I have a USB Fan tested above the air intake and GPU droped while gaming from about 88° to 82-83°.
    CPU Temp maybe 1-2° not much. But my USB Fan was on full speed and loud because he is for cooling myself in hot summer days ;).
    But this proves you`re right with the air intake for the fans.


    I repasted 2 times but I`m really not happy with my Temps. As you said the Temperatures should be around 80 while gaming.
    I know Far Cry 3 is heavy like some Bench but with internal Fan on Fullspeed and without USB Fan 88° is very bad.


    Do you suggest contact MSI support for any repair? But I doubt they do anything.
    I´m really scared when summer comes and ambient is about 25-27° so my Notebook will not handle the heat anymore... :(
     
  18. porky133

    porky133 Notebook Consultant

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    About heat, the voltage reduction you mentioned before can have a big effect on how hot your GPU (and can be done on CPU as well) will get, without noticeably reducing FPS. I made two cutouts in my shell about where s1rrah has his fans and I purchased an external exhaust fan to help bring temps down some. I've yet to undervolt as the fan noise doesn't bother me when gaming.
     
  19. zane55

    zane55 Notebook Enthusiast

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    And how to undervolt or reduce voltage?
    I tried everything. Put the GS70 in Green Mode then voltage of GPU drops. Thought I can overclock it in Greenmode to regain performance but nothing changed. Is there another way to reduce voltage?

    @porky133
    what temps do you get on CPU and GPU?
     
  20. s1rrah

    s1rrah Notebook Evangelist

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    I doubt you could convince MSI to do anything; where did you purchase? If your still within the return period, you could return to the vendor for a refund and then repurchase a new machine.

    I played Crysis 2 for about an hour today and my GPU temps never went above 78C (24C ambient and using the USB fans).

    Played DMC :Devil May Cry and GPU temps never went above 60C...

    Played Dragon Age: Inquisition and GPU temps never went past 81C...

    Those are pretty standard daily temps for me ...

    BTW: those USB fans I use are completely silent ... no noise whatsoever, but then again, noise isn't an issue for me...

    I haven't repasted yet but want to (also want to install an extra 4gig of RAM that I have as my GS70 is currently configured with only 12gig of RAM); was it hard to dismantle and reassemble everything? I have a really good instruction video but haven't taken the plunge yet... sort of a bit of work, isn't it?

    BTW ... a tough game like Far Cry 3, maxing at 88C isn't really bad at all when just looking at all the gaming laptops out there ... many, MANY go to 90C or more. I think as gaming laptop users, we might just have to accept throttling as a fact of life (again, MANY reviews of MANY gaming laptops report throttling as a very common occurence) ... and truth be told, I don't think throttling impacts FPS too terribly much...

    Best of luck,
    Joel
     
  21. porky133

    porky133 Notebook Consultant

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    Honestly, I've never measured my temps. I did take some pictures with a thermal camera and was surprised at how hot things were. Of course I didn't keep the before mod pictures so I can't compare to after mod pictures. But the external fan does show the temp of the air its blowing out and watching that ramp up is fun. And when it does the laptop itself does cool down, visibly in the infrared. I'll try to remember to run Afterburner next game day and post up some temps.
     
  22. s1rrah

    s1rrah Notebook Evangelist

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    Damn ... way to go big, mate... I'd like to do that too as I'm sure the lack of restriction is better than those little vent holes ... but man ... I honestly think the GS70 is one of the sexiest laptop designs I've ever seen and just can't bring myself to cut on it and thereby throw off the presentation. LMAO ... true story cause I thought about doing exactly what you did ... if the intakes were on the bottom, I would have done it by now ...
     
  23. zane55

    zane55 Notebook Enthusiast

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    Again Thank you guys for your replies.

    For the disassembly it is not very hard.
    I made it twice anf maybe will open it a third time. You just have to make sure, to note which screw was on which place.
    After you opened the screws of the botton, the hardest part ist to safely remove the bottom-part. this is where i mostly got scared :).
    If you opened it, just remove all the cables start with the battery. Then go on to remove the ssd's and mainboard screws.
    I succeeded with this great Tutorial:


    Btw. I used my old Arctic MX2 for repasting it twice. The tube was opened some years ago and maybe lost it's full potential.
    But if it is the thermal paste, so why I got CPU Temps about 98° with 1 3dmark and 1 cinebench run on Stock paste also?

    I agree 88° are not bad for this notebook and Frames are always above 40 on max in FC3. But my Goal was to make this notebook under 85° so the maximum speed of the fan won't kick in.
    I tried to mod my Cooling Pad with an 120mm fan. But was very disappointed due to very slow rpm.
    So I think the USB fans you postet are getting only 5V, and that's too less maybe.

    Btw. I bought this notebook from a friend and it is almost 1 year old.
    But as I said, I doubt MSI will accept this as a warranty case.

    s1rrah, please do me a favor:
    I want to compare my voltages. Can you please run GPUZ when you are gaming or 3dmarking?
    Also please open CoreTemp or HardwareInfo to monitor your CPU VID/Vcore.

    If my heat issues are not related to thermal-paste or ambient room temperature or Voltages (want to prove that first) so what can it be?
     
  24. s1rrah

    s1rrah Notebook Evangelist

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    RE: Thermal paste? ... some are better than others, sure ... but you'll never really see more than a degree or two difference; I use Noctua NT-H1 compound myself and like it very much as it's temps are as good as the best out there and it does not degrade over time.

    RE: USB Fans ... they spin fairly slow/silent but the impact on temperatures is completely undeniable; these fans are by far the best modification I've made, dropping idle temps by up to 9C and load temps by about 4C...

    Otherwise?

    When you dismantled your GS70, did you use compressed air to dust within the cooling fan assemblies and also the cooling fins in general? I'm sure you would do this as you seem to know what your doing but just thought I would ask.

    I will record some voltages for you in just a bit ... I'll do both GPU/CPU and post them once I have them. Most likely will just do some 3DMark runs ...

    More later...
     
  25. s1rrah

    s1rrah Notebook Evangelist

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    Hey ...

    I ran 13 consecutive, back to back loops of the Metro: Last Light benchmark ... on Very High settings and with Advanced PhysX turned on.

    I'm sorry but I forgot to check CPU voltages but I did log all temperature and core speed data to a .CSV file via Core Temp, which I will attach to this message.

    I also captured all GPU data (temps/VID/etc.) via GPUz and will also attach that .TXT log file.

    In a nutshell:

    Max GPU temp: 84C
    Avg GPU temp: 81C
    Max GPU VDDC: .9870
    Max Boost Core: 1037.8 mhz (no throttling)

    (check the attached .TXT file for more details)

    Max CPU (hottest core): 90C
    Avg CPU (all cores): 84C

    (check the attached .CSV file for more details; no VID/voltages, sorry).


    ...

    All of that was in a 23C room WITHOUT the assistance of those USB fans (those are left at my office and I just ran the tests at home).

    I'm posting a video here showing one complete run of the Last Light benchmark (I think this is the 12th consecutive run of the 15 I had configured the benchmark to run). As you can tell from the video, the fans are indeed audible but not really that bad, I don't think. And yes, the GPU/CPU fans do max out throughout the test. I have my computers volume set to about 50% and as far as I'm concerned, once the action starts, you can't here the fans at all over the sound of the game. I was running the test at 100% volume at first but *man* does this little GS70 put out some loud sound. It may not be uber "hi fi" quality but at least it's clear and really, really loud for a laptop. I can say without a doubt that the speakers on the GS70 are BY FAR the best I've ever heard in a laptop ... absolutely destroying my previous Gigabyte P35G v2's speakers (which just didn't even slightly compare to the MSI audio).

    Anyway, I zoom in to the temp data on various occasions and if you view the YouTube video in HD, it should be easy to read ... I don't think it goes above 83C in this particular run and Last Light is a super GPU intensive game ... so even without the USB fans, I'm totally satisfied with the GS70 cooling...

    Hope all this helps!

    ...

    Here's the video ... it's only about 3 minutes:



    Best of luck,
    Joel
     

    Attached Files:

  26. zane55

    zane55 Notebook Enthusiast

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    hey s1rrah

    These are great information you posted, thanks mate for this!
    I haven't checked all logs now (not much time at work :)) but I will analyze them later.
    I think I found one of the main issues.
    You have a GPU VID of 0.9870 max. My VID is 1.0006 max maybe that's no big difference but it might cause some more °C in temperature.

    If I run bench or games in Green-Mode my VID is only 0.95xx at full load I'm getting Temps in the low 70's.
    Of course the Clock rates are reduced to ~650mhz Chip /1600Mhz Memory but main Heat comes from Voltage not Clock Rates.

    I ordered a Noctua NT-H1 and will repaste a third time ;)
    In addition I ordered this nice FAN:
    http://www.arctic.ac/de_en/arctic-breeze-mobile.html

    I plan to position it almost above the GPU intake to lower the Temps a bit.
    I hope the lenght of the Fan-Arm is enough to last exact above the air intake.

    Regards,
     
  27. porky133

    porky133 Notebook Consultant

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    GS70 Mod.jpg GS70 Thermal.jpg [/ATTACH] [/ATTACH] GS70 Mod.jpg Did some gaming today and took some pics. Forgot to run monitoring software.
     

    Attached Files:

  28. porky133

    porky133 Notebook Consultant

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    Ugh. Too late to figure out how to attach images properly.
     
  29. zane55

    zane55 Notebook Enthusiast

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    Hi porky133

    Can you please do some gaming benching and post your max VDDC from GPUZ?
    Just want to compare your voltage, too. It seems there are greater differences in our GPU's.

    thanks
     
  30. s1rrah

    s1rrah Notebook Evangelist

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    Hey Zane55 ...

    I did another run of the Last Light benchmark here at work this morning ... with an ambient more around 22C this time and also using the USB fans that I position over both the GPU and CPU air intake spots ... the differences in temps are quite dramatic ...

    Max GPU: 74C
    Max CPU (hottest core): 79C

    So a 10C drop in GPU load temps and a 11C drop in CPU load temps ... all due to those little USB fans (I also am using my NXZT Cryo 60 laptop cooler, which blows pretty hard but I have an equally good cooler at home that I was using for the previous bench runs so don't think that makes much of a difference).

    I've also collected more continuous data in a .CSV file this time ... with both GPU and CPU voltages included ... along with temps and core speeds and this sort of thing. See the attached file ...

    ...

    Let me know how the Noctua paste works for you. I haven't re pasted my GS70 yet but I've used the Noctua on my desktop rig (see sig) for the past four years; I haven't re applied in over 3 years and the temps are identical to when I first applied it ... really good stuff.

    Regarding your fan that you bought ...

    That might assist a little bit but it won't be nearly as good as something like the two USB fans I've posted in this thread previously ... the difference being the fans I'm using lie flat against the surface, with maybe an 1/8" distance from the fan to the surface of the laptop (the fans have little rubber feet that keep it just a little bit off the surface of the laptop) ... this creates a bit of static pressure which helps *force* air in to the laptop intake grill ... the fan you ordered will help some, I think ... but won't create the same pressure as a fan with a proper shroud and which is very close to the laptop surface ... the shroud, of course, helping to direct the flow in a more specific path without all the run off/bleed that a fan without a shroud will have ...

    The best option, of course, would be to cut openings in the top like Porky did but I just can't bring myself to do it; and besides ... a 9 to 10C drop is really pretty amazing with just the USB fans and the regular laptop intakes and so I'm pretty happy with it.

    See the attached .CSV file below for more specific data on this latest run (temps/voltages/etc.) ...

    joel
     

    Attached Files:

  31. zane55

    zane55 Notebook Enthusiast

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    hey,

    sorry for the late reply, I was busy all the time.

    In the meantime I repasted a third time with Noctua NT-H1 and placed my arctic fan obove the GPU Air intake.
    I can´t describe how disappointed I am.
    Nothing really nothing has changed. Getting the same high Temps. Without any fan on air intake I got with a couple of Cinebench runs almost 90° on CPU.
    Also I´m getting in Far Cry 3 (playing ~30min) 87-88° then throttling to 999Mhz and below.
    Even with the fan directly above the air intake I´m getting 84-85° GPU and light throttling to 1025Mhz
    Don´t know if there is any power or temp limit but it´s strange to see GPU throttling below 90°.

    I will give up now. Tried everything and wasted a lot of time trying to lower the temps.
    It´s not the voltage, even undervolted my CPU -60mv and getting 89° in Cinebench.
    It´s not thermal paste and it´s not ambient temp or the cooling system and fans.

    I think a got a really really bad Notebook with very bad Chips build in.
    That´s just bad luck. As your GS70 has very good temperatures even with stock paste and we have the same Model.

    My only hope is, somebody will tell me how to undervolt the GPU 970m.
    But I doubt this will happen.
    So far thank you guys for trying to help me and your information.
    Yet I´m not sure if I will just live with those issues or sell my GS70.

    Best Regards,
     
  32. s1rrah

    s1rrah Notebook Evangelist

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    Man ... man ... (**** man) ... man ...

    True story, though. I'm still using my own GS70 with the stock thermal paste and it has never throttled ...

    So?

    ;-)
     
  33. porky133

    porky133 Notebook Consultant

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    Did some gaming just now with GPUZ running. Voltage goes up to .9870 and holds there. Core clock is 1037.4, memory clock is1252.8 and temp goes up to 79C.

    This is without my external fan. Don't see any signs of throttling.
     
  34. zane55

    zane55 Notebook Enthusiast

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    so you have the same low Voltage as s1rrah.
    also your temperatures are great. which game you were playing and was GPU load 99%?

    With my arctic fan above GPU air intake I got a maximum of 85° no matter how long I play constant 99% GPU load.
    then internal fan kick in and cool down from 85 to 82. then fan will slow down and temp goes up until 85° then slow down and so on.

    so I can say this is the best solution I get. Temp always between 82 and 85 and no throttling thanks to the external fan.
    though I don´t like the noise of the internal fan running on full speed but maybe can live with that :)

    Anyway If anybody knows a way to undervolt the 970m please tell me.
     
  35. Mario.M

    Mario.M Newbie

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    Hello guys, back asking for your advice: own a MSI GS70 2QE since almost a year, I sent it to RMA last month as someone suggested on this forum because of a noise caused by the right fan becoming more noticeable.

    I got it back few days ago, the fan was replaced and seems back to inormal. However, I hear a new and similar mechanical noise coming from the notebook after a while using it. I don't think the fans are guilty this time (Furmark test pushing the temperature up to 83 and I dont hear it), but it starts if I am watching a video on youtube, a java applet or a game (WoT) sometimes.

    Any idea what could it be?
     
  36. s1rrah

    s1rrah Notebook Evangelist

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    It sounds like you've ruled out the fans as a possible source and so the only other thing I can think is that it might be coil whine ... though I've not read too much about this occuring with the GS70.

    Watch this video of a guy demonstrating "coil whine" with his Dell laptop ... you have to listen close but you can definitely hear it ... sort of a high pitched turbine "whine" type sound.

    ...



    ...

    Does that sound like what you are hearing?

    Otherwise, I'd suggest making a recording so we could hear what it sounds like.

    Best,
    Joel
     
  37. Mario.M

    Mario.M Newbie

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    Hi Joel, no, that coil whine it's not what I am hearing - mine sounds rather "mechanical" if that can make sense, it's not a continuous sound. By the way, I always had the keyboard backlight switched off.

    I'll try to do a recording and post it here.
     
  38. Mario.M

    Mario.M Newbie

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    Here I took this recording, hope you can hear the rattling sound in the background.



    What could it be?
    To RMA again or not to RMA?
     
  39. zane55

    zane55 Notebook Enthusiast

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    Hi Mario,

    Unfortunately I can`t help you with your problem.
    But I have a question regarding your GPU Temp and RMA.

    Can you please tell me your max GPU Temp reached in Furmark and what Clock rates you got and max (Voltage) VDDC of the 970m?

    My Notebook is almost a year old, too and I think of a RMA.
    How long does it took for you from sending and returning the Notebook?
    And are you happy with the RMA process from MSI?

    Many Thanks for your answers.
     
  40. Mario.M

    Mario.M Newbie

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    Hello Zane, the max GPU temp was 86c if I am not mistaken, about the clock rates I'd need to check once I go home.

    For the first round of RMA it took around three weeks, sending included. I have no particular complaints about the whole process, apart from the fact that now I still have a problem.

    My ignorant guess: in replacing the GPU fan, which I am sure was the cause the first time (everytime it went on, noise; off, no noise), they left something inside a bit loose.

    Any opinion is welcome.
     
  41. zane55

    zane55 Notebook Enthusiast

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    Mario, Thank you for the answer.

    That would be great if you can check clock rate and voltage with afterburner gpuz or hwinfo.

    Have you a particular contact for the RMA? Do they need a Proof of Purchase or is the Serial Number enough?

    Regarding your Problem, Maybe they did something wrong with the (de)assembly of your Notebook.
    If you want to you can open it yourself with a nice guide a posted earlier in this thread.
     
  42. Meaker@Sager

    Meaker@Sager Company Representative

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    You do need to register your product on the MSI site and you do need proof of purchase yes.
     
  43. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Once you have completed registration, you can request for RMA from within your account profile.
     
  44. zane55

    zane55 Notebook Enthusiast

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    Ok thanks guys.
    I will try this. Unfortunately I have no Proof of Purchase anymore.
    I hope the Notebook registration and serial number is enough.
     
  45. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    The SN by default will provide warranty, but based on shipping date instead of purchase date.
    If you bought it from an etailer you should be able to request for invoice/receipt though.
     
  46. Prostar Computer

    Prostar Computer Company Representative

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    Yes, this. There should be an electronic record/invoice on file for quite awhile after the purchase date. Usually a quick phone call to the etailer is all it takes.
     
  47. raindog_mx

    raindog_mx Notebook Consultant

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    Hi, I am looking to buy a GS70 with a 965m (GS70 STEALTH-608) as a replacement for my current Sager NP9170. Would you recommend it or do you suggest I look elsewhere?

    I mostly leave my laptop lid 1closed and plugged in to external monitors, but I've heard that I cannot do this with the GS70 because of how the cooling works?

    Are there any other major issues to consider?

    Thanks!!
     
    Last edited: Nov 21, 2015
  48. porky133

    porky133 Notebook Consultant

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    I would get the 970 GPU if possible. You can close the lid on this and use external monitors, just run a hardware monitor the first few times, your temps WILL be higher, but shouldn't be excessive. Of course that also depends on what you are doing with the computer. YMMV. This laptop was designed for performance, at a low weight. IF you really need more power take a look at the GT80. That thing is a beast!
     
  49. raindog_mx

    raindog_mx Notebook Consultant

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    Thanks! Well I actually want to do some gaming on it from time to time (with the lid closed) so I am worried it will throttle or even shut down if it overheats. I've had a Sager 9170 for a few years which has been great except for its bulkiness and weight, so I want the GS70 as a lighter replacement, but not if I won't be able to do the same things I do with the Sager.
     
  50. Simona Simmy

    Simona Simmy Notebook Consultant

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    MSI GS70 6QE is very good nice slim and sleek .. and games runs on ultra no problem..
     
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