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    TONGFANG GK5CN5Z / GK5CN6Z / GK5CQ7Z / GK5CP0Z

    Discussion in 'Other Manufacturers' started by sicily428, Apr 22, 2018.

  1. Phoenix1221

    Phoenix1221 Notebook Consultant

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    Mine doesn't work out of the box either. I have to download the one from the PCS site to make it work. I also had the impression that it's a Precision TP but now I'm having doubts. I couldn't get sound blaster to work either.

    Sent from my SM-G950F using Tapatalk
     
  2. Phoenix1221

    Phoenix1221 Notebook Consultant

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    Here you go:
    [​IMG]

    Note: going to the "VS same model" tab, some tests presented scores of 14884 and also as low as 3609... wow. Model average is 12556 so I'm not sure what to make of that. Are we still underperforming compared to other laptops with this CPU?

    EDIT: Apologies for the double post!
     
  3. sicily428

    sicily428 Donuts!! :)

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    thanks. yes, passmark is a good way for comparing laptop cpu performances
     
  4. raz8020

    raz8020 Notebook Consultant

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    If I remember correctly, the "normal" behavior for this model was:

    -45w PL1 limit when you stress just the CPU,

    -35w CPU power limit under combined loads (CPU+GPU).
     
  5. Fastidious Reader

    Fastidious Reader Notebook Evangelist

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    So my old Clevo bit the dust. Been thinking of a thinner more mobile platform to work from.

    Anyone have thoughts on the builder Eluktronics?
     
  6. Makikou

    Makikou Notebook Enthusiast

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    Just so everyone on this thread is also updated on this case of fighting PCS, they have changed their stance from first admitting it is a faulty laptop:

    However, after this their IMS Coordinator who has already posted to NBR, even into this said thread backtracked on this:

    Funny how something like a 1.8ghz throttle is now considered "normal behavior of a laptop under load".

    So yeah, don't buy from PCS.

    But yeah, being from Europe I have my right to cancel the contract no questions asked and I have woken it 2 days ago. Just insulting even to see this reply.
     
  7. Antoine van Daalen

    Antoine van Daalen Notebook Guru

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    Mine seems ok. 44.8W TDP max 84c so it might just be some setting. i did a fresh windows install yesterday and benched today with a score of 1160 in CB with the settings from Phoenix without Intel XTU. I did a repaste with the Gelid GC Extreme great stuff btw! CPU did go to 4.1Ghz and hit 84C max. 73-74c on 3Ghz.

    What I did and worked for me:

    Restore BIOS to optimal defaults
    Windows 10 Reinstall
    Repaste (Gelid GC Extreme)
    Undervolt -0.210v Core and -0.125v on Cache in Throttlestop
    41T Multiplier
    In GamingCenter i set the profile to High Performance and Discrete GPU (fan profile on automatic).

    I hope this will help u.

    upload_2018-8-1_21-53-29.png
     
    Last edited: Aug 2, 2018
  8. lKinder_Bueno

    lKinder_Bueno Notebook Consultant

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    For who has the display bleed problem i have a good news. PCSpecialist recognize the display problem and they will replace it for free. The new display will arrive the next week
     
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  9. Phoenix1221

    Phoenix1221 Notebook Consultant

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    That's good news! By "The new display will arrive the next week", do you mean that PCS will have stock next week so they are accepting returns?

    That is ridiculous lol. As if they told you that, wow.
     
    Last edited: Aug 2, 2018
  10. Tory

    Tory Notebook Enthusiast

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    I have one from PCS too and it seems to work fine. I'm on BIOS 1.04 and EC1.25.09 so if you want I can help to compare with yours. I am at -130mV on XTU.
    On Cinebench I get 1232
    [​IMG]

    Great news thanks!
     
  11. arcticjoe

    arcticjoe Notebook Deity

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    2018-08-02 10_19_21-Greenshot.png You should be able to hit even higher frequencies on prime, mine sits on 3.4ghz pretty consistently hovering around 65c with fans on turbo. When you re-pasted did you just put a blob of paste on the chip or did you use the spreader? Just asking as I found that the spreading method actually produced worse results than just dropping a pea sized blob on the chip.
    View attachment 161965
     
  12. Antoine van Daalen

    Antoine van Daalen Notebook Guru

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    I did not spread the compound. But I'm already happy with the results because i had a Clevo P950HP6 that was overheating 100c in just 2 minutes of playing some pubg.

    Verstuurd vanaf mijn SM-G935F met Tapatalk
     
  13. lKinder_Bueno

    lKinder_Bueno Notebook Consultant

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    Yes, new stocks of display will arrive next week
     
  14. Jacob Hawkes

    Jacob Hawkes Company Representative

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    Hi there, we spoke via email yesterday about the issue with your laptop. Whilst I understand you may be frustrated with the clock speeds you are seeing on your laptop, I would appreciate if you did not post the replies from myself and colleagues out of context as this does misrepresent the company and the level of support provided.

    Looking at both the emails sent to [email protected] and the messages sent through our internal messaging system on the website, your correspondence was replied to within 24 hours of receipt, not 48.

    The reason for a differing response is not that we have 'back tracked', rather we were provided conflicting information. In your message through our website, you said the clock speeds were never going above 2.2GHz. My colleague responded correctly to this confirming it was indeed an issue. I then responded to a separate email you sent to [email protected] which included no specific information about the clock speeds. I checked the fault report on your refund request, which said the laptop was getting stuck at 2.6GHz, which is within range for the i7-8750H, hence the differing replies.

    There is most likely a BIOS/EC issue with your laptop, resulting in lowered clock speeds. This is unfortunate and I apologise your product has arrived with this issue. I hope the differing replies did not cause too much confusion and I have now clarified your query.
     
  15. Jacob Hawkes

    Jacob Hawkes Company Representative

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    I'll look into this and post when I have the document.
     
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  16. Thornblom

    Thornblom Newbie

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    Hi all,

    I have a couple of questions for you regarding this laptop.
    I am a software developer who also like to play games, so I need a system which work for both gaming and development.

    1. Can you have it on your lap doing light work without it being awkward?

    2. Is the 144hz panel a better overall panel? Even when doing work?

    3. How long is the key travel? I don't mind the click sound, but key travel is a pretty large factor.

    4. Do you think it is a bad idea to just go with 1x16gb ram instead of 2x8gb? My plan is to upgrade to 32gb when I need it, hence 1x16gb. I will have some virtual machines, and I really want to be able to upgrade the ram without spending loads of money.

    5. Is the m.2 ssd really worth it?

    6. Can you open the laptop with one hand? Not holding it in place with the other hand.
     
    Last edited: Aug 3, 2018
  17. arcticjoe

    arcticjoe Notebook Deity

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    Hi Jacob, possibly a slightly related question - in this user's case would he be voiding his warranty by (successfully) flashing another bios to fix his issue? I understand any vendor choosing to void the warranty where a user broke their own machine by flashing bios incorrectly, but if its done right and makes the machine work better does that still count as warranty void?
     
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  18. dreamcat4

    dreamcat4 Notebook Consultant

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    Also bearing in mind that the user can flash back to the original PCS bios and EC firmware, before sending it in for service. How would you even be able to tell the difference?
     
  19. Tory

    Tory Notebook Enthusiast

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    1: I don't use it like this but I tried and it seems to be ok, it weight only 2kg, just be careful with the air intake but like almost every laptop.

    2: I have the 60Hz one so I can't really say but it looks like the 144Hz is a better panel even without considering the refresh rate.

    3: I'm not an expert but for me I would say short. I am still not used to but I often switch with an external keyboard and screen so it may be the reason.

    4: I would do the same, because of the ram price I think it's worth to sacrifice dual channel for a short time rather than buying 2*8Gb and then 2*16Gb but for the second 16Gb you will have to stick with the same kind of ram than the pre-installed one.

    5: There is NVMe slot that is really worth it in some particular case, M.2 ssd are almost the same price than 2.5 ssd, in my case I don't need a NVMe so I have a M.2 ssd for system, soft, ..., a 2To hdd for storage, and a free M.2 / NVMe for future storage expansion. The storage options was one of the big advantage for me to get this computer.

    6: Yes, you can open it and rotate the screen until his limit with one finger and the laptop doesn't move at all.

    Overall don't expect a "premium" computer with a perfect build / finish but it's a great computer with good specs and if like me you are looking into this form factor and something sober I think it's perfect for the price.
     
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  20. yonient

    yonient Newbie

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    Hello guys. I'm a Chinese gamer and I have just bought the mechrevo z2 with i7 1060 and 144hz screen recently. It is interesting that my device has a manufacture date of July 13 and is shipped with a 1.11 version BIOS. But there is no update log at any website including Tongfang's official website and Tieba (which can be seen as the official fourm of Tongfang). No idea what is updated in this BIOS but so far everything runs smoothly.
     
    Last edited: Aug 3, 2018
    steberg likes this.
  21. domell98

    domell98 Newbie

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    Does anyone have information about the 144 Hz version of the panel model?
    What is the mapping of the sRGB and Adobre RGB color space in this panel?
     
    Last edited: Aug 3, 2018
  22. yonient

    yonient Newbie

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    FYI. The mechrevo z2 144hz has the LG LGD05C0 panel, which is identical to the panel Razer Blade 15 2018 and Aero 15X v8 uses. You can refer to the reviews of these models at NBC. I think there is no big difference among them since they are using the same panel.
     
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  23. Thornblom

    Thornblom Newbie

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    Thanks!
    I don't expect a premium computer. But I do expect it to not feel that cheap, considering the aluminium chassis. My old Optimus (6 years old) from PCS had really good hardware for its time, but felt very cheap due to low quality plastic chassis (cracked and felt hollow). Ofc I don't expect it to be built like a Macbook Pro or a Blade 15, but it shouldn't be terrible?
     
  24. arcticjoe

    arcticjoe Notebook Deity

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    @Thornblom Build quality is pretty decent, feels pretty solid and not at all cheap (doesnt feel too expensive though). RE: key travel - its fairly shallow and takes getting used to. Now that I've gotten used to it its pretty easy to type on it, however touchpad needs to be disabled before doing any lengthy emails as it constantly moves the cursor. Conveniently you just double-tap top left corner to disable it, but I wish Precision touchpad drivers got their sh!t together and added some palm detection.
    Performance is where it shines though, very good cooling for its size.
     
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  25. domell98

    domell98 Newbie

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    Thank you!
    I'm buying this laptop in Poland and the price difference between the 60 Hz and 144 Hz panels is about 120 euro and I wonder what to choose :)
     
  26. Antoine van Daalen

    Antoine van Daalen Notebook Guru

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    Just go with the 144hz panel.

    Verstuurd vanaf mijn SM-G935F met Tapatalk
     
  27. Phoenix1221

    Phoenix1221 Notebook Consultant

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    On that note @Jacob Hawkes, if I were to flash a new BIOS like arcticjoe explained, would I be still eligible for the screen swap that @lKinder_Bueno mentioned as the BIOS seems completely unrelated to the defective panel issue. Thanks!
     
  28. yonient

    yonient Newbie

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    oh. 120 euro. That’s a relatively large amount. The price difference between 60hz and 144hz in China is just 300yuan (equivalent to about 38 euro). So customers here in China will definitely choose 144hz module.

    But I think if you have enough budget, just go with the 144hz. A fabulous panel. It’s really smooth and has a relatively fast response time. Color accuracy and brightness are very nice as well. Also, given the thin bezel, it would be rather difficult to replace the panel in the future.
     
  29. Tory

    Tory Notebook Enthusiast

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    No it's not terrible at all and not cheap don't worry. As I said it's great for the price!
    For the 144Hz screen it's weird because the difference is only 54€ in France.
     
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  30. Jacob Hawkes

    Jacob Hawkes Company Representative

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    Regarding BIOS flashes to non-PCS versions:

    The act of flashing another BIOS does not void your warranty, however if this flash breaks something we cannot cover the cost of repairing this.

    We recommend only flashing the BIOS if instructed to by PC Specialist, and using only PCS BIOSes. If an issue occurs during a flash under our instruction, your warranty is not affected. If an issue occurs during a flash we have not reccomended, we would not be able to cover the cost.

    I hope this clarifies our warranty in terms of BIOS flashing.
     
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  31. Phoenix1221

    Phoenix1221 Notebook Consultant

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    Thank you, makes sense.

    Sent from my SM-G950F using Tapatalk
     
  32. bloomen

    bloomen Notebook Enthusiast

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    Does anyone know whether it's possible to do a straightforward swap between the 60hz and 144hz screen without messing with cables? And are keyboards possible to buy separately? Due to being stuck with an Amazon.de gift card I may have to buy a 60hz XMG with a German keyboard that I'd like to swap out further down the line.
     
  33. RampantGorilla

    RampantGorilla Notebook Deity

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    Just sell your gift card to a friend or sell it on ebay ...
     
  34. bloomen

    bloomen Notebook Enthusiast

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    I'm stuck with it. And it's attached to my account so it's not saleable. I don't really know anyone who'd be delighted with buying the right to purchase through a foreign website either.
     
    Last edited: Aug 4, 2018
  35. Antoine van Daalen

    Antoine van Daalen Notebook Guru

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    Where u from?

    Verstuurd vanaf mijn SM-G935F met Tapatalk
     
  36. bloomen

    bloomen Notebook Enthusiast

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  37. RampantGorilla

    RampantGorilla Notebook Deity

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    You probably can't. It would be extremely difficult to remove the thin bezel from screen without breaking it. Even if you managed that it would be even more difficult to replace the bezel as it is probably glued on. It would also be very difficult to source a 144hz panel that would fit your bezelless laptop. You have two options:

    1) Order the 144 Hz laptop from PCSpecialist with 4 GB of RAM and a small SSD/HDD and use your gift card balance to buy extra RAM and an SSD. You can also order it without windows 10 to save £90 and a buy a license off ebay for £5.

    2) Just get the 60 Hz panel and overclock it. The gtx 1060 is unlikely to push out 120 / 144 fps in the vast majority of games, so it is relatively pointless to get a high refresh panel if your GPU can take advantage of it. Higher refresh panels do have faster pixel response times than 60 Hz panels, so it's likely that you'd see less ghosting on a 144 Hz panel vs a 60 Hz panel.
     
  38. dreamcat4

    dreamcat4 Notebook Consultant

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    [EDITED] just buy one with the 144hz panel already installed. Use your amazon gift card for something else.
     
  39. Robertjan88

    Robertjan88 Notebook Geek

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    Good evening all!

    Last week I received my new Schenker Neo 15 which includes an 8750h 6 core CPU, 16GB DDR4 2666 memory, a Samsung 970 Pro SSD, a GTX1060 6GB as well as 1080p 144HZ IPS screen (no Gsync).

    So far, the performance is amazing, however:
    Whenever I connect my external monitor (Asus Designo MX27AQ 1440p 60HZ) using an HDMI cable and select display on "second screen only" or close the lid of the laptop (allowing the 1440p monitor to be my main screen), Windows 10 Home 64bit suddenly becomes very laggy. Especially during scrolling.

    A restart fixes this issue immediately.
    If I connect the external monitor before booting my laptop I don't have any issues either.

    Why does this happen? Does anyone else has the same issue with his/her Neo 15?

    I created a separate topic under the link below, however, was recommended to post my question in this topic as well.
    http://forum.notebookreview.com/threads/schenker-xmg-neo-15-external-screen-lag.821803/ (includes several screenshots as well)

    Please note that I am running the latest Nvidia drivers.

    Many thanks in advance!
     
  40. dreamcat4

    dreamcat4 Notebook Consultant

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  41. Robertjan88

    Robertjan88 Notebook Geek

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    Many thanks for your feedback. So the only way to fix this is by restarting explorer.exe or dwm.exe every time I connect an external display? :-(
     
  42. dll32

    dll32 Newbie

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    Update on the Linux issue: I've officially given up and will be getting a refund for a GS65 instead. At least there's proper Linux documentation on it.

    Strictly speaking, this computer is only perfect for gaming.

    The trackpad doesn't work on Linux because it uses i2c and is from an unknown manufacturer(turns out that it wasn't ACER) and you'd basically have to write your own drivers. Here's the issue in question but with another model: https://bugzilla.redhat.com/show_bug.cgi?id=1526312

    The easy way to fix it would be to emulate the touchpad as a mouse in the bios but I have a Cyberpower custom BIOS which doesn't have that option.

    This brings me up to the main reason why I decided to return it: the BIOS absolutely sucks. Since Linux typically uses more power than Windows your CPU cores will get soft locked if you have your fans running at 100% just because there isn't enough power draw. Compared to my new GS65, the cores will get thermal throttled because the BIOS has good ACPI support. Nothing pisses me off so much than getting my system locked in the middle of a code compilation and losing your progress.

    The cooling is good in terms of idling but it will have a very hard time trying to cool down your system after doing some resource intensive work.

    The keyboard is also really badly designed in terms of layout. They tried to add a numpad inside a 15' laptop which makes it very easy to make typos specially when you're using the top row. After a week of use I'm still making mistakes. I also own a T420 so I might a bit biased in my keyboard expectations but after trying the Steelseries keyboard on the GS65 I can confirm that the keyboard is actually that bad. The keyswitch is also very badly designed. It feels like MX Reds with a bad mod to give it a clicky feel. The metal part that gives it the clicky feel does nothing but to give a very loud sound and isn't actually the actuation point, which is much higher (you can register a key press before even hearing the click).
     
  43. Robertjan88

    Robertjan88 Notebook Geek

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    So, this evening I did some more searching and found dozens of topics and articles. Knowing what to search for helped a lot.

    Apparently this issue has been existing for several years and impacting MANY models and brands.

    E.g. the following 2 year Reddit topic is describing exactly the same issue:

    https://www.reddit.com/r/Alienware/comments/4sathe/aw_15_r2_strange_behaviour_on_external_monitor/

    Another topic regarding lags and freezes can be found on the website from Microsoft: https://answers.microsoft.com/en-us...-problem/93e7004a-62b1-4211-8e37-4c136608865e

    I read on one of the forums that using an USB C to HDMI could work. Did anyone who is experiencing the same issues try this?
     
  44. 99-0

    99-0 Notebook Enthusiast

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    Greetings to all of you.

    First my Passmark on XMG Neo no xtu/ no Throttlestop

    [​IMG]
    [​IMG]
    https://imgur.com/a/jrzAixP

    Second, @dll32 and the Linux issue: You have probably tried the wrong Distros. Debian Testing (I'm officially to stupid for that) and (what I now stick with) Suse Tumbleweed might have been worth a shot. We use relatively new hardware e.g.: the standart Intel drv for Linux does not support our UHD 630 (well it technically does, but not without a ****load of firmware errors - debian testing repo has one that works). Solved the Problem ? No, because now it becomes fancy. This Intel-drv does not work with Bumblebee same story as the new nvidia drv for Linux and if that wasn't enough XServer 2 breaks bbswitch haha. Man, thats like Linux anno 1999.
    I am running the intel card with the testing Mesa drv given by Tumbleweed and left the Nvidia card dead with the non functioning noveau drv. Fun fact: when I add a 2nd screen via hdmi it fails 3 times to swith on noveau and finally "xranders" (typo 4 better read) the 2nd screen via Mesa-Intel. I can live with that.
    But with your knowledge about Touchpads. Is this the Touchpad of this machine ? Still doesn't work, but, if so, a starting point.
    [​IMG]
    [​IMG]
    [​IMG]
    Still have no idea about Xwayland and that fancy new gsettings thing, but the Gods of linux decided to send Xinput on the path of the Dodo.

    @Robertjan88 No have no issues with that. Upped the Intel driver 4 the UHD ? There have been 2 updates since the driver that shipped with the laptop. Especially if you use the newst Nvidia drv.
     
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  45. dll32

    dll32 Newbie

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    Huh I actually did the opposite. Disabled Nouveau and Intel and only used the Nvidia card with its drivers. I believe that there's even an options to turn off the Intel card in Nvidia control panel.

    And that doesn't look like the trackpad to me. It looks like the module that the trackpad is connected to. Because it should be listed as an unknown i2c device with 0000 values. See this thread: https://www.kubuntuforums.net/showthread.php/73599-PC-specialist-Recoil-II-TouchPad-not-found
     
  46. Robertjan88

    Robertjan88 Notebook Geek

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    @99-0 Many thanks for your reply.
    Are you using USB C, Display port or HDMI to connect your external screen?
    Do you have a link to the latest driver by any chance?
    Looking forward!
     
  47. 99-0

    99-0 Notebook Enthusiast

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    @Robertjan88 Try that Intel update toll, but uninstall it directly after you checked for new drivers. That's a hungry little spy tool, but sometimes useful.
    https://downloadcenter.intel.com/de/download/24345/Intel-Driver-Support-Assistant
    It installs two components: the update thingy and the reporting gizmo, just remember to uninstall both afterwards. My 2nd screen is connected via hdmi.
    .

    @dll32 Thanks for the reply and Damn, I hoped I was closer. I do feel your pain about the Linux issues. It is tricky, but I hope it may resolve itself with Kernel 4.20. I have tried 11 differnet distros and about every possible boot parameter. All of them broke when the Kernel version passed 4.15.
    I am quite satisfied with my Tumbleweed install right now, but knowing that the next update may change this. "snapper create -d itworks" might save my ass than. The only issue I have is a wayland freeze that is related to firefox and Javascript. No Linux online shopping for me.
    In "ASUS" preset mode (which means "acpi_osi='Windows 2009' - optimus enabled):

    https://browser.geekbench.com/v4/cpu/9275495
     
  48. dll32

    dll32 Newbie

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    Which kernel version are you running right now? On 4.15 my wifi is broken and on 4.17 I had lid behavior problems.
     
  49. 99-0

    99-0 Notebook Enthusiast

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    Kernel 4.17.11-1-default of opensuse:tumbleweed:20180803

    [​IMG]


    the 4.15 wifi fix is here:
    https://www.intel.de/content/www/de...5511/network-and-i-o/wireless-networking.html

    oops its german, so change the de to intel.com/en or something. Download and unzip iwlwifi-9000-pu-b0-jf-b0-34.618819.0.tgz and copy the driver into the firmware folder. copy+paste link in the readme.

    As usually our Intel hardware is to new to be implemented in existing Linux distros.

    Promising is that I found this:
    https://bugzilla.redhat.com/show_bug.cgi?id=1609932

    These are pretty much the same acpi errors that I still have. May the fix be with me. Still Fedora Testing seems quicker than tumbleweed. But after trying out so many different distros I do like that good old german approach of "stability über alles" (Suse Leap 15 uses Kernel 4.12 and it's not changed until next year)

    With lid behavior you mean the display does not switch off when you close the lid ? Tried it, works.
     
  50. Thornblom

    Thornblom Newbie

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    Hi again guys,

    Just ordered from PCS with the specs:
    144hz screen
    GTX 1060
    i7 8750H
    Intel m.2 ssd + samsung evo ssd
    High performance cooling paste
    16 GB x 1 of 2400mhz RAM

    Will post a small review of the computer from a developer/gamer hybrid point of view.
     
    steberg likes this.
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