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    TONGFANG GK5CN5Z / GK5CN6Z / GK5CQ7Z / GK5CP0Z

    Discussion in 'Other Manufacturers' started by sicily428, Apr 22, 2018.

  1. abraham3991

    abraham3991 Notebook Enthusiast

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    Hey guys i know this has been out for a while and ive had mine around the first time it sold out(about one year ago).
    Im having some thermal issues I mostly play fortnite and my computer gets way hotter than it should 90C+ i have mechrevo bios.
    Is there any reason i should be gettin that hot just playing fortnite any help would be greatly appreciated.
     
  2. Prerana

    Prerana Notebook Enthusiast

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    are you using throttlestop? Is it reaching lower c7 sleep states? cos mine never goes below c3. I have tried multiple fresh windows install. I maybe missing something
     
  3. Prerana

    Prerana Notebook Enthusiast

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    I have the exact same issue on 17" model, I hope someone finds a solution since my battery doesnt last more than 2 hours
     
  4. Jared_T

    Jared_T Notebook Evangelist

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    Same. Even just DDU-ed the intel drivers and nothing is working for me. 2 and a half hours at most on the bigger battery with really high C states and power draw in the region of 11 to 15w on battery
     
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  5. mat89

    mat89 Notebook Guru

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  6. Jared_T

    Jared_T Notebook Evangelist

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    Thanks so much for linking that. I can confirm that it is the Nvidia driver causing the massive package power draw. Just DDU-ed and am sitting on less than 5w idle plugged in

    edit: Getting around that level of power draw on battery as well. Am i doing something wrong?

    edit 2: Did that work around with 441.41 and i have my battery life back. Lowest C state is C8 and getting less than 2w idle on battery and plugged in
     
    Last edited: Jan 14, 2020
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  7. xantrk

    xantrk Notebook Enthusiast

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    One question, for higher C states like C8, nothing should be running right? Even not a browser?

    Also anyone with power draw issue, background tasks of rivatuner statistics and MSI Afterburner was the offenders for me. I quit them as soon as I am on battery and immediately fixes power draw. I think their monitoring wakes gpu up when not needed. OP mentions about similar behaviour but it is about applying overclock, not just sitting there and monitoring. Which latter also causes the issue of power draw.
     
  8. stephanm74

    stephanm74 Notebook Enthusiast

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    does any of you know if it is possible to run the laptop without the battery in it? i want to get some data of the 2.5" drive, but would rather not reverse my battery mod (putting the small battery back in). welp, if nobody knows ill just try.

    edit: figured i could just plug in the battery and the drive at the same time if i leave the backlid open.
     
    Last edited: Jan 19, 2020
  9. SnoopKatt

    SnoopKatt Newbie

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    Hi,

    I have the Overpowered OP-LP2 flavor of this laptop, and I'm having some trouble with it after having it for about a year. Whenever I run a program after a while, I get these squares all over my screen (it happens whether I am using the laptop screen or an external monitor, or both). The squares move around as the image behind the monitor moves, and interestingly the mouse can scroll over them. If I am just browsing the web, it takes about 30 minutes or so for it to happen, but if I am doing anything graphically intensive (e.g. Unity development, 3D gaming, etc.), it'll happen very quickly. Sometimes it happens just to the application, while other times it'll happen to all applications and even the desktop. I have enabled and disabled the GTX 1060, uninstalled, reinstalled and updated drivers, and just did a factory reset (including all settings wiped) of Windows 10, and the issue is still here. This happens whether the laptop is plugged in or on battery, and even if I have no peripherals attached. Normally I can figure these things out, but I'm pretty stumped on this one. Any ideas? I'm curious if the RAM is suspect. I attached an image of what the issue looks like.

    Edit: RAM replacement did not fix it :(

    Thanks!
     

    Attached Files:

    Last edited: Jan 21, 2020
  10. 2no1self

    2no1self Notebook Enthusiast

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    h
     
    Last edited: Jan 20, 2020
  11. Jared_T

    Jared_T Notebook Evangelist

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    Sorry i took so long to reply.

    I currently have a youtube vid playing at 1080p60 on Opera GX at 30% brightness and throttlestop with a very aggressive undervolt. Its currently showing me at a couple percent in C8, like around 2 to 4% and that translates to me getting about 4 hours of battery
     
  12. Khovic

    Khovic Newbie

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    So I recently watched B.O.A.T's review of the MAX 17 and it appears they have some solid bios and control center features we didn't get.
    It made me wonder, What are the chances we can use MAX bios and CC on the newer version of this chassis? (RTX\1660ti)
     
  13. Kimberly A. de Oliveira

    Kimberly A. de Oliveira Newbie

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    hey guys... i have Tongfang GK5CP6Z,could you help me install the appropriate keyboard control software (gaming center what name?) for this
     
  14. AyoMayo

    AyoMayo Notebook Guru

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    Here you go, a standard one from Eluktronics.

    https://www.eluktronics.com/Mech-1660-9thGen-Drivers/
     
  15. ezradharma

    ezradharma Notebook Consultant

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    Most if not all TF CCs are cross compatible, will have a list of CC's I've used on my old-gen TF 17" that work with the new CCs as well as the prev-custom CC. http://forum.notebookreview.com/threads/tongfang-gk7cn6s-gk7cp0s-gk7cp7s.825461/page-144
     
  16. shtooka

    shtooka Notebook Enthusiast

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    https://www.eluktronics.com/content/Drivers/MAX/GamingCenterU_1.1.0.6_STD.zip

    Very recommend to use, that a latest version CC i seen. Eco mode 25w, balance 45-56, perfomance 55-65 (i use latest xmg bios/ec, settings may be different for you). And as it seemed for me, it fixing EC bug (when you close hard for GPU game and fans spinning on 100%, logic of EC is based on GPU temperature, but because we have optimus, GPU monitoring is off and fans is sticking on their percent until you dont run any GPU waking like open geforce panel or sort of. Or not, but that CC have additional keyboard color settings, can adjust color bar sleeping time etc.
     
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  17. xantrk

    xantrk Notebook Enthusiast

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    Seems to work fine on my Turkish Monster branded RTX2060 - 9750h notebook. I didnt get what does night mode or light bar sleep options do though, do you have any ideas?
    Power limits seem to be: 25-30-35 (xtu stress test) for eco, solid 35 for with eco turned off, 55- 65 for performance mode.
     
  18. CocoLoco

    CocoLoco Notebook Guru

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    Can anyone comment on whether their Mag-15 has circuit whine?
     
  19. shtooka

    shtooka Notebook Enthusiast

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    Night mode i think, that depends from hardware or bios, eluktronics max have membrane keyboard and maybe some differences, doesnt work for me too.
    Sleep options is off light bar when you not using a laptop.

    Wrong thread, but every laptop have electronic noise from motherboard, ssd's and even iGPU when it hard works in browser. Abnormally whine, i dont heard of mag15.
     
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  20. CocoLoco

    CocoLoco Notebook Guru

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    No, not like this. my XPS w/7700HK was dead silent charging, doing low stress tasks. Aero 17 w/9750H makes whining, chirping sound any tiime it is plugged in (even doing nothing to charge) unless I disable turbo. If you look around, there are complaints about it on just about every hexacore i7 laptop.

    It is a simple enough idea: Every laptop should have a power profile based solely on temperature (and maybe battery considerations when on battery.) Why is this so hard?
     
    Last edited: Jan 29, 2020
  21. Kimberly A. de Oliveira

    Kimberly A. de Oliveira Newbie

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    I don't have this fan problem, at most it stays on for a few more seconds while the temperature goes down
     
  22. gotchapt

    gotchapt Notebook Enthusiast

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    Hello.

    My Tongfang Gk5 just froze when I unplugged both the charger and the hdmi cable. I had to presa power button continuously for it to power off. Now it does not turn on, not even the fans start, I show it in the attachment.

    What can I do? http://cloud.tapatalk.com/s/5e36cd960c2ee/VID_20200202_130624.mp4

    EDIT: somehow resolved itself by closing and opening the lid again.
     
    Last edited: Feb 3, 2020
  23. ditchmagnet

    ditchmagnet Notebook Consultant

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    Anyone know if we can buy replacement key caps anywhere, or a replacement keyboard so I can pull the caps from it?
     
  24. xantrk

    xantrk Notebook Enthusiast

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    I have the same question, and if anyone has a 3d model of keycaps , that would also be really cool.
     
  25. CocoLoco

    CocoLoco Notebook Guru

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    I am curious about this too. Not for "cool" as much as replacing them when they wear out. I used to have a high end Samsung laptop which didn't sell a lot in the US... finding keys to replace worn ones was a pain in the rear. Ended up having to buy entire keyboards from China to replace. No interest in playing that game again.
     
  26. ditchmagnet

    ditchmagnet Notebook Consultant

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    I want them cause I also have the 17" version of this laptop. I tried the caps on it and it felt much better to me.
     
  27. stephanm74

    stephanm74 Notebook Enthusiast

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    to clarify right at the beginning: i am not in the states and thus not really egible for RMA (until i would ship my machine to walmart which i would rather not). also i am not sure if i should post this here or in any other board, but since my machine is the OP-LP2 (1060 variant) i might aswell until someone redirects me.

    welp, here goes nothing: my OP-LP2 got terrible bluescreen issues at the moment. it started almost one year ago, with occasional freezes 1-2 times a week which eventually got worse until i would render it as completely unusable; attached you can see my description of the error which i sent to the OP-support at the time being. After explaining them that i am not in the states they told me it would most likely be a memory (RAM) related issue, but i didnt buy new ram immediately. instead time went by and the issue eventually disappeared as random as it occured. around blackfriday i finally bought new ram and ssd and everything went great. until ~one week ago, when bsod/random freezes started occuring again.

    when it starts, most of the times, it looks like the current application just stopped working (window might freeze already but mouse is still operatable and the minimize/maximize/close symbols still light up) until the whole system eventually crashes. sometimes the screen goes black, and i can still move the mouse for a few seconds. i didnt check the bsod-log yet, but the last few times i managed to read it the error message was "CRITICAL PROCESS DIED". because this looks very familiar with last years situation i think it is the exact same issue and the ram replacement actually fixed nothing. the crashes even occur in safe mode.

    i just did cmd "sfc /scannow" and apperantly it solved some issues; after doing so it didnt freeze for 1 hour... it seems to have bettered the situation.
    device manager shows no conflicts.. my bios is still stock, but i am afraid to update because one time the bluescreen actually froze (didnt restart) so i conclude that the machine might freeze outside of windows aswell.
    also i made a video which shows some weird behavior before the freeze, which might give some kind of a hint:


    does any1 recognize the issue?

    tl;dr: BSOD CRITICAL PROCESS DIED issues, already tried fresh install (last time the problem occured, it didnt help), sfc /scannow (the latter helped a little bit but the problem still exists)

    would appreciate any help

    edit: today it seems to be especially bad, took me a few tries to make this post: it just froze to me during bootup (during the showing of the OP-logo) and just about everytime i booted it. yesterday it ran fine for 3 hours.
     

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    Last edited: Feb 7, 2020
  28. shtooka

    shtooka Notebook Enthusiast

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    Do you have 2 ssd and sata or nvme? I'll haved problem with random shutdown with no reasons with critical process died after i add second nvme ssd. Its like motherboard went mad and powered off my ssd where is located my system. But i changed m.2 places to opposite and 3 months all is ok and new ssd too.
     
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  29. stephanm74

    stephanm74 Notebook Enthusiast

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    yeah actually i have 2 ssds right now, but i had the same issues with just the stock ssd before. do you mean i should use the nvme drive on the wrong slot? or just use one of the two ssds?

    thanks for your reply
     
    Last edited: Feb 7, 2020
  30. shtooka

    shtooka Notebook Enthusiast

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    I just changed their places from 1 and 2 to 2 and 1. I have 2 nvme, that may be tie with pci lanes or something. Try that.
     
    Last edited: Feb 7, 2020
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  31. imglidinhere

    imglidinhere Notebook Deity

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    @Mr. Fox

    Alright, so I finally got around to replacing the display, but the flickering/strobing brightness remains. Would this be an inverter issue then?

    That display was a freakin' nightmare to deal with too. x___x The old one cracked as I was trying to take it out.
     
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  32. shtooka

    shtooka Notebook Enthusiast

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  33. imglidinhere

    imglidinhere Notebook Deity

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  34. shtooka

    shtooka Notebook Enthusiast

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    Just up and down brightness throught fn+f11-f12. In first that will be 0-10%, but when flickering will not be on 20%, up from 0 to 20% etc. I fix problem exactly like yours on my laptop.

    You need to press buttons every second, 1 step up, 1 step down. When its be 20-50% of brightness for example, you must down 2 times and 1 time up. Its like 0-10-0-10-0-10-0-10-20-10-0-10-20-30-20-30-20-30-40-30-20-10. Try that. That takes 10 minutes for me, but it was an accident, to find out that solving.
     
    Last edited: Feb 7, 2020
  35. imglidinhere

    imglidinhere Notebook Deity

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    Hmm... it seems to flicker after 90% brightness no matter what I do, it stops after I go back down to 70%. I noticed the display flickers at any brightness when I'm not on AC power though, so when it's unplugged the problem persists, but when it's being recharged it sort-of works.
     
  36. stephanm74

    stephanm74 Notebook Enthusiast

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    @shtooka did you have the same bsod issues?
     
    Last edited: Feb 8, 2020
  37. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Just for kicks, try disconnecting the battery and run on AC power only and see if the flickering stops. Curious if something electrical/power-related is causing it.
     
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  38. shtooka

    shtooka Notebook Enthusiast

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    I haved. But without stuttering like on his video. Or he has 2 problem at once. With SSD and with GPU
     
    Last edited: Feb 8, 2020
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  39. xantrk

    xantrk Notebook Enthusiast

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    I had the same issue a couple times. I believe this is an optimus-windows compatibility issue. Because I also had the same behaviour on my company HP laptop once last week. What helps is using windows+shift+ctrl+B key combo to reset gpu drivers. But this does not solve the problem always. Another way is if you manage to get to laptop to sleep, I believe it will wake up just fine.

    I would blame intel gpu drivers from WU, just my initial thought.
     
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  40. stephanm74

    stephanm74 Notebook Enthusiast

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    this video was just a thing which happened once, similar to my bsod actually freezing (lol), thanks for your advice anyways!

    hmm interesting. my conclusion was that i must be some of the soldered components, since i upgraded ram and ssd recently, or some kind of windows update driver. how did you get rid of it on your machines? ill keep your keycombo in mind and try it out next time it happens, tyvm!

    edit: machine crashed again on startup (when the overpowered logo was showing up); could it still be the failure of loading the optimus driver?
     
    Last edited: Feb 10, 2020
  41. shtooka

    shtooka Notebook Enthusiast

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    Yeah. I found a best variant. In ECO and balance mode with basic cooling option, fans not spinning until CPU temperature will not reach to 67*C and off when 50-55. Noise more silent too, if i do something middle loading for cpu/gpu. In passive cooling surface above keyboard is quite hot, but it prolongs fans life, when they dont run for no reason. I have this lap 1 year and 1 fan already is scrathing and gives vibration when hard spinning.

    Who needed a model of fan thats Sunon EG50060S1-C380-S9A DC 5V 2,25 W
    On aliexpress also freely is on sale 62wh battery https://aliexpress.com/item/32967815926.html almost receive mine.
     
  42. ditchmagnet

    ditchmagnet Notebook Consultant

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    Have you found any replacement keyboards, or keycaps by chance?
     
  43. shtooka

    shtooka Notebook Enthusiast

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    Nope. I searched taobao and not found too. But why you needed keycaps? I dont think they manufacture it to repair services at all. But if you need some cable, it have a part number, try google on that.
    These models may be help, thats gk5cn6z too - mechrevo z2, machenike f117-b6, maibenben yingren z6. Try to write them http://hk.maibenben.cn/bottom/about_100000003637174.html maybe you can contact with their service and it helps. Others variants i dont see.
     
  44. imglidinhere

    imglidinhere Notebook Deity

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    Alright got around to testing that and, yes it does stop flickering if the battery is unplugged. All brightness levels.

    Would that be a bad battery or would that be something like a capacitor? o~o
     
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  45. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Well, it is awesome that the problem is identified more than ever before. I am very glad that this suggestion provided a useful clue, as it seems that you were really struggling with that, and understandably so.

    My guess would be that replacing the battery would fix it. The battery may have some kind of a short that is causing an abnormal level of EMI which is affecting the display. Did the problem return when you reconnected the battery as well?

    If it is still under warranty, I would contact the vendor that sold it to you. The easiest thing to try would be swapping the battery and seeing if that resolves it, but it would suck to spend the money on a new battery to find the problem is not resolved. (If you bought it from Walmart, they might even exchange it if it is still under warranty and you have the receipt.)

    If replacing the battery does not resolve this, it may need a new mobo or a component replaced. There may be some kind of fuse or capacitor that replacement would solve, but I don't know if the vendor would have the ability to trace/isolate that and they might opt to just replace an otherwise perfect mobo.
     
    Last edited: Feb 17, 2020
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  46. xantrk

    xantrk Notebook Enthusiast

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    I have tried this version and it turns off the display upon logging on. Needs mouse movement to re-open. Do you have the same?
     
  47. shtooka

    shtooka Notebook Enthusiast

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    Nope. The good news is that, gamingcenterU is free from managing windows perfomance profile at all. Try turn on and off an option "power source for display" maybe that accidentally is running and program is bugged.
     
  48. shtooka

    shtooka Notebook Enthusiast

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    Hmmm. I haved latest XMG bios and EC and today i run ECWRITE from their support page. That changed my fan button from fan boost to gaming/office mode selection but no one has stated this. If i want return previous function back i need to flash OP bios and possible even EC, and upgrade to XMG again, i think.

    Who knows what hidden changes can we do with that.

    And anybody knows how to prolong battery life more than our 10-15W/h drain? Why U processors are so autonomous. I found intel DPTF in unlocked bios and its working with dell drivers. Maybe something can help us.
     
    Last edited: Feb 15, 2020
  49. shtooka

    shtooka Notebook Enthusiast

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    Today i got 62wh battery and tryed testing but first i failed, my discharge was 18-20Wh with no reason. It turns out, all fault of high consumption is version of intel graphics from windows update. I deleted it throught DDU and downloaded latest from intel. Btw i noticed, without intel driver display is more contrast, that strange. Now i back discharge rate like it was before.

    Thats 10.5-12.5W/h discharge in idle on desktop and browser with 100% keyboard brightness and 70% display.
    If i turn off keyboard light thats reduces consumption to 7.8-9W/h even with 70% display brightness.
    And if i set screen brightness to 0% thats 5.2-7W/h. It turns out, we have a good autonomy, comparable with U-processor laptops. 5-6 hours in browser with 70% screen is freely available.
    555.png
     
  50. xantrk

    xantrk Notebook Enthusiast

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    Just an FYI, windows update regularly, and with worst timing when you are in the middle of something, replaces latest DCH intel drivers with older WU drivers. I had to block installation of drivers for Intel Graphics via group policies. You may google this if you need.

    And 10-12W idle consumption looks a bit high for me, it is the case for me when MSI Afterburner is running (just idle, monitoring keeps GPU awake I believe), closing it lowers consumption to ~1W without anything runnning. So maybe HWInfo may also triggering GPU to check its temps etc. I check it with ThrottleStop.

    BTW still havent found what triggers my screen going off right after login, it happens once a day, weirdly.
     
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