Razer Blade Owner's Lounge

I've had similar results with my friends 670 non MX, but his still out performs mine because he paid to have it OC'd from xoticpc, he says they took his 2.5 to 3.5? Sounds a little far-fetched for a mobile CPU, I could understand 3.0 or something, but regardless, WoW is what we tested it on, which his more CPU intensive, so whomp whomp whomp mine was behind in every area we went to!

Also it's G75 now, not G73 --Unless your friend did a GPU upgrade, that would be pretty cool!

 

I have a 75 down connection and I am getting 9 down on speedtest.net lol

 

In my new house my game room is up stairs and I'm downstairs in my living room, same 30mb connection and I just got 22 which I sort of expected since I'm farily far from it...Try the newer drivers

 

So I just go to razers site and type in wifi card drivers or something?

btw Windows 8 is so weird, I like the tile thing though. Because I am sure I have some form of OCD so with the tiles I feel so organized.

edit: Should I go register my blade on razers website? What does that even do?

 

Think you have to register synapse 2 and for the wifi problem on win 8 there is a new driver on the intel website that fixes the issue...

 

I am looking for it but I am not familiar with this driver stuff, can you help me find it? I also don't want to download the wrong one and mess up my blade lol.

 

Yes, should register it, and no, don't use the ones on Razer's site, go to Intel's site and use the thing where it auto-detects your card and download the latest one for it

go here http://www.intel.com/support/wireless/wlan/sb/CS-025417.htm

Click Run Intel Driver Update Utility

 

Alright thank you, I am downloading it now. Two things, What does it mean when I have the charger plugged in but it says "Plugged in, not charging"? and does anyone know how to fix the Battlefield 3 issue where it just says "joining server" but never joins the server?

edit: after running that automatic intel thing now I am getting 4 down.

 

Uhm...Never seen that before. Plugged in not charging? Has it ever shown that it was charging? Made sure that the connector to the Power Supp is firmly in there?

Don't know about the battlefield 3 issues, make sure your Nvidia stuff is set to High Performance Nvidia Processor, Single Displey performance mode, and under power mangement mode perfer maximum performance -- other than that the only thing I could guess would be it's Windows 8? Black Ops 2 has is like a gamble if it'll work on your Win 8 install or not, maybe BF3 suffers from the same problems with winodws 8, not sure though of course

Quick google search yielded this for BF3

!!! SIMPLE FIX !!! Had same problem and it keeps comming back once in a while... just logout from battlelog and log back in, it works for me all the time, give it a try.

or

dhellfox said:
its an origin side bug ME3 has the same problem
http://social.bioware.com/forum/1/topic/344/index/12246028/1#12329336 [social.bioware.com]
remove IGO32.dll (as far as i can tell is a redundant file) from you origin folder and bf3 works fine (for me at least)

 

I deleted that file and I an actually get into the game now, only thing is I get ridiculously low frames lmao. I remember reading something about the intel gpu running instead of the 660 so im about to try to figure out how to do that but thank you

Oh and it says Plugged in and charging now.

So now the only real problem I have at the moment is for the wifi not to only pull 4 down. I plugged in Ethernet so for now I am getting about 60 down (I own a 75 down/10 up connection) so that's better but still not sure if even that is right lol

edit: I am getting 10 fps even on low in bf3 even when I take it down to 1280 by 720.

another edit: It starts off at 60 fps so I guess I am playing with the 660. I play and get a kill or two and then it just drops to 10 fps. is my blade overheating or something?

Third edit: yup its happening on every game, starts off strong then just goes to 6-10 fps. All help is appreciated, thanks fellas.

 

Make the changes to the 3D Settings in the nvidia menu I posted up

 

oh sweet, you posted a fix, okay im gonna try to go find it. what page approx?

 

Prev page -- Goto 3D Settings for Nvidia, change Prefered Gfx processor to High performance Nvidia, Scroll through the list and find the one that says Multple Display performance mode and make it single and the one below is is the power managemnt mode, make it perfer maximum performance.

That trifecta of changes should fix any game using intel HD 4000 gfx

 

Ah I found it on page 156, still getting 10 fps this sucks

You think I have a bad blade and its overheating or something?

do you only feel air coming from the left vent of your blade?

 

Hi guys,

I have bad news, I actually think that my blade broke up just few minutes ago, i was doing some browsing and gaming while i heard a clipping noise from the bottom right part (just under the switchblade), i was able to shut it down normally with no problems. But now it won't boot up.
Now I actually don't know if it's the hdd or the ssd, yes it's the late 2012 model, but any ideas on how to solve this, maybe it's the cacheing that broke up, or at least how to boot up before sending it to support?

 

SSD would make any noise, could be the HDD though. Does the thing actually boot up at all? Like do you see the at the top left where you can hit X key to go Y, look boot menu etc etc? Without it even starting I don't know much else you could do but crack it open, but you don't want to do that since it'll void your warranty

 

Yes, you should feel air flow on either side.

Have you played any other games but BF3 to see if you have GFX issues in other programs?

 

I even tried League of Legends, and that starts out at 60 then just drops to 10 like every other game after about 30 seconds of being on.

 

sdot, reinstall your nvidia driver (brand new beta driver out today btw) and run 3dmark06 or something and let me know what happens? if you aren't getting air blowing out of your blade's right side then you may have been sold a bad blade or something.

 

I can actually go into bios i think, i can press f12 and esc, but more than that nothing... About the noise thing I thought as you did, thinking about the hdd... I wrote support an email, but I don't have good feelings about the whole situation, moreover they don't have support in my country, so I don't how they can solve

 

Yeah league of legends, does the same.

I installed 314.07
Ice Storm score 20087, Cloud Gate 2073, and Fire Strike score was 0 because it said it stopped unexpectedly.

 

Idk what any of that means but you should have a 3dmark11 score in the 2600-2700 range if you have a solid gpu

Try getting msi afterburner, don't do any overclocking just use it to monitor your gpu temps usage and clocks while trying to play a game, of it starts at 835 then drops off after temps get high while under high usage could just be your fan, if nothing happens and its wacky usage or really low clocks its the card

Could have gotten a doa gfx card, someone else has had that happen. That or your fan could be bad and when the gpu starts to overheat it shuts down and switches to intel gfx

Sent from my MB886 using Tapatalk 2

 

Might just be something wacky with the windows install, but with the noise you heard idk! Try getting recover usb sent to you, start fresh - hdd's failing like that is rare, windows crapping out is more likely

Sent from my MB886 using Tapatalk 2

 

Well I sent an email to razer support so I guess tomorrow I find out if im fcked out of a couple grand or not.../sigh

 

Easy now! Not ed their RMA is really fast, if its something they can't fix you wont be without it long!

Sent from my MB886 using Tapatalk 2

 

Ugh double post on accident sorry. Guess ill show off my handy work with this post then - the wife and I have matching lamps next to our desks in our game room, one with a blue bulb in it and one with a green bulb, razer colors





The green one is mine. Were two peas in a razer loving pod lol she's always liked the blue stuff they have and me the green and we only buy those specific colors accordingly when we get razer stuff
Sent from my MB886 using Tapatalk 2

 

I see a S/N on the power supply but I doubt they are specific to the laptop itself, where is the number that I will have to give them? I don't have the receipt or anything but the guy from ebay told me he purchased it January 2nd 2013. So it should still be under the warranty. I am just very pessimistic so in my mind I am already fcked...sigh

anyone know when the R2 Windows 8 was made? So that I can see if it has been within a year.

Very nice, I love DIY

 

Well, its entirely possible that he had a bad unit and wasn't in a region razer did support and he had to cut his losses, the r2 just came out in September of 2012 IIRC, so its definitely under warranty unless the previous guy voided it by cracking it open! on the bottom do the screws all have little pieces of black tape or something on them so.they don't show?

Also if you did it through ebay you more than likely used PayPal, and they cab protect you. Paypal is actually subject to a lot of fraud because they defend buyers like 99% of the time lol so even if something does go sideways with your blade which it shouldn't you can open a claim with paypal to get your money back.

The only serial number I know of is the one in the blade itself, bottom side upper right iirc.

Contact the seller and see if they can send you their confirmation email from their purchase.

Sent from my MB886 using Tapatalk 2

 

little pieces of black tape? I just see black screws that look like the shape of a star or something. except for this one that just missing one but it isn't missing a screw, it is missing some circular black rubber thing.

With this picture I am showing how the bottom is just a screw which is what all of them look like. above that is just some rubber circle thing, I have no idea what that is.

On this picture I am showing how the one that is also supposed to be a rubber circle thing is missing.
I found the serial thank you.

Well he sent it from California and I am in Pennsylvania so that isn't the case. I just sent him an email asking for the confirmation email and asking him if he opened it. There were no upgrades or anything in it so I doubt he opened it just to take a look. I hope not anyway.

Oh really, so paypal will take care of me if things go sour? Well I feel a bit better now, I will definitely sleep a bit better since I am less pissed. $2,000+ I have tied up in this sigh

EDIT: He just emailed me back, he did open it to change the hdd to an ssd then changed it back before he sold it, FCK.

 

I am glad I didn't just open a paypal dispute, he said he would be willing to split the repair cost, if they even want anything to do with it since it was opened. So I will see what Razer says tomorrow.

 

no harm in trying to go through razer first and see if they can help out, then open paypal case if razer won't assist. i mean a 2 month old blade shouldn't have gfx issues as you describe and the previous owner likely only replaced the hdd with an ssd as a few of us have done.

 

Now one of my only concerns is if they would even repair it for a fee, or if they would just say nah you are on your own with it since it was opened. Or if they decide to take it I hope they don't charge 1000 dollars or something. Yeah I know, opening it just to throw in a ssd is no biggie to me either but they have it set in stone that if you open it, you void the warranty.

welp ill find out tomorrow.

 

Yeah sorry, I guess they're rubber aren't they! Yes if those are missing that's usually a good sign someone opened it up

But now we already know that, so GG!

Huh. Well that solves that case. He cracked it open to put an SSD in it, the GFX card fudged up in it, and he had to get rid of it and try to recoup his loss. I know I'm assuming the worst, but no one drops down 2600 bucks on a laptop, and anothe $500 on an SSD (I'm guessing he'd only replace it with a 500 Gig SSD) just to sell it 2 months down the road. He replaced the SSD, the computer had a problem, and now he's trying to make some money back to get another laptop. Shame.

Honestly just open the case regardless of what happens with Razer. It's pretty obvious whats going on here, I don't trust this guy til he actually "goes halfies" with you. And even then, you should have to pay the half either. Open a dispute, tell them you were sold a broken product with a voided warranty, and you're pretty much golden from there. Get your money back, get your Blade fixed, or use the money to buy another one. There's no reason you should have to pay for someone elses problem. Unacceptable.

No harm at all, but there is also no harm getting your money back from PayPal even if Razer assists. I wouldn't let him get off so easy, he bought the laptop, he opened it, he needs to be the one to pay the piper for it. Maybe this will teach him he can't pass off a broken product and he won't do it again. 2 month old blade shouldn't have Gfx issues. Honestly a 2 month old blade that has only had the HDD swapped shouldn't have those problems either, because you don't even have to touch anything remotely connected to the GPU or CPU to swap them. BUT it did happen, and its not your fault. Get your money back man. Whose to say he's just holding back and actually swapped out the RAM too? That you do actually have to dig deep to get to and something can go wrong if you aren't careful.

Well, I know the Razer guys are amazing. But I don't know if they'll do our of warranty work. We'll see!

Either way dispute it with paypal and GET YOUR MONEY BACK.

 

Thanks a lot guys, I have to wait another 2 hours before Razer support opens. I probably shouldn't tell them I got the laptop from ebay and the guy opened it right? I don't think that will help me in any way.

You saying I should open it and try to fix the fan myself if razer is unable to help me at a good price?

Paypal would have give me my money back and have me send the blade back to the guy?

Thank you so much, you don't know how much I appreciate your help on this matter.

 

Don't lie to them about it, just be honest and forthcoming. They'll know if it was tampered with or not, you aren't the first to send in a tampered unit - they know what to look for! Just tell them how it is and see if they can help. Not to mention as far as it being sold (or ebayed in this case) A dead give away is the person sending it in and asking for help doesn't have all the info from the order, has a different name, and it's being sent in from a different location from where it was shipped to.

IF that is the problem you can try if razer wont assist, its worth a shot. I wouldn't try to fix anything myself until I knew for sure I wasn't going to get help and that we know exactly that is the problem here. I'm really just making educated (or uneducated) guesses as to what's wrong - someone with a stronger background in laptops/support might have a better idea of course!

I don't know if paypal will make you send the item back to the seller or not but they will assist you in getting your money back into your account either way. Like I said before, Paypal is subject to a lot of fraudulent things that actually get approved. People buying stuff from people and saying they never recieved shipment of the item (when they did!) etc etc, the buyer has a lot of power when using PayPal...In this case you have the item, it's obvious it's not working, Razer can confirm it's warranty is voided due to the previous owner, seems pretty open and close/cut and dry to me.

You're welcome!

Sent from my MB886 using Tapatalk 2

 

Alright so here is the deal, the Razer guy told me labor is $240 dollars + parts. However, if they find that the reason its not working is not because of swapping the HDD to an SSD then it will still be under warranty and it will be free of charge. If it was caused by him (why would razer say its on us anyway and send it back free of charge? I think they will just make me pay and say he caused it.) and he doesn't go half on the repair then I will be close to what I could have paid for a new unit.

Now I don't know what to do, he said he is sorry this is happening so I am trying to work him him.

Not sure if I just file the case with paypal to get my 2100 back and just cough up the 400 dollars for a brand new unit, and never buy preowned again, or go through with this repair.

 

Okay, Awesome that Razer will do the work for you, $240 + Parts, shouldn't cost a huge amount as long as its something small. The good news is, if it's HDD -> SSD -> HDD problem, then I don't see how it wouldn't still be warrantied. Literally after you open the thing up the HDD stares you in the face far away from the expensive components at the top. So I think you're safe from any costly repairs since I can't see how you could screw up your laptop unless you do it intentionally with how easy an HDD swap is.

Razer is awesome and very trust-worthy -- they're not going to just say he damaged the unit just to squeeze money out of it. They're not a big company, and I don't think they're publically traded which means no shareholders which means they have no reason to try to steal your money for profits -- Their CEO has gone on record stating that the other companies out there make fun of them for how low priced their items are, they don't have as big a profit margin as the other gaming peripheral companies out there, so I'd be surprised to see them be shadey now -- Not to mention a company even offering to fix something out of warranty is pretty cool.
I say - try to get it fixed, worst case scenario they come back and say you'll need to pay them to get it fixed, best case it's fixed for free no harm no foul. If it comes back needing money to be fixed, file a claim with paypal, either get a full refund back, apply it to getting your blade fixed, and either give back the rest to the seller as a nice gesture (I wouldn't), or just keep it for yourself. At the very least try to get a refund from them for whatever the amount is to have it repaired, if not the entire purchase be refunded.

If it comes back being warrantied, then that's up to you I s'pose you could just let bygons be bygons. I'd want to get my money back though - I'm assuming his ebay listing didn't mention anything about it being opened (compromising the internal compements), and it certainly didn't say that the warranty was voided. I'd get my money back, you ordered it expecting to get a product with a warranty and in working order. Not saying this will happen and I don't think it will myself, BUT heaven forbid you have more problems in the future y'know? Will the seller be willing to help the next time?

Maybe I'm just an a-hole but I'd just get my money back and if paypal lets you keep the unit, great, get it fixed and you're good to go with some money in your pocket, if not, great, you get rid of it, and you can just spend the extra coin on a new one or gamble on another used

 

Why not demand partial refund for $300 or so to cover repair and shipping costs from the seller? i sold my blade r1 with no problems used but the buyer on ebay knew it had been opened. his battery recently died on him and razer replaced it but warranty had expired anyway so he had to pay for it.

 

The seller said the warranty should still be intact but I guess his ignorance of the terms given by Razer is biting me right now. He didn't know the ssd thing would void it. I have put in the RMA and I am going to try to ship it out today if I can, depending on what time UPS closes.

I will email the seller and let him know what is going on, about them saying if its not his fault then the repair will be free. But if they consider it to be his fault I will send him the invoice and tell him I don't feel obligated to pay the other half because I thought I was bidding on a working laptop. If he doesn't agree I will go ahead and put in the refund for paypal dispute. But this all depends on what Razer says so now I shall ship it and wait.

Sound good?

 

That I can understand, if the buyer knows what they're getting into, No F's Given. Battery dieing out of warranty makes sense, especially with a laptop that will be used off the charge a lot -- If I'm not mistaken the more power cycles it goes through (100% to low power) the less life the battery will have vs it being plugged in its whole life?

John -- you don't by any change know how much that battery cost by any chance do you? I know a cell phone battery only cost me about $40 bucks for my phone, I'd expect this laptop battery to be in the $100-$150 range?

Also! Did you get your Edge pre-order in before they stopped taking them?

P.S. holy crap they had to stop taking PRE orders! WOW!

Sounds good to me, at the end of the day, I just don't want you to have a working blade, and not having to put any of your own money towards it to make it work.

Ebay listing didn't happen to include why he was selling it did he? I'm just curious

 

I think it was 150 maybe. dunno. yeah, i preordered the edge pro 256gb and controller dock at midnite on the first day of preorders. excited to play with it.

 

I asked him in an email why he sold it and this is what he said copy paste style: "I sold it just because I mainly want to play total war shogun...razer blade can play it but not smooth enough if I open up all the graphic. Then, I need to sell it, so I can upgrade my desktop to play it." It specifically said there is nothing wrong with this laptop cosmetically or mechanically. So one of us is a very unlucky individual. Not sure which one yet haha

 

awesome, give us lots of pics of course and keep us updated how it turns out! The 660m is just an overclocked 640 btw so it should handle anything the blade can if you pump up the power

I've gotta say I'm really jealous too, that's the exact one I'd want, I can just imagine how awesome it would be to have it, an external hard drive, the controllers and the keyboard dock. it would be like having a 10" blade! Especially since it runs a desktop version of windows 8 that's just amazing.

I really want it becuase I like new tech stuff, especially "out of the box" items like the Edge (And the blade) but I can't justify that much money atm since I still have a blade lol

Huh. Doesn't make sense to me. Whatever though, he's going to be the unlucky individual. well atleast he should he and you need to make sure he is!

Sent from my MB886 using Tapatalk 2

 

smells like the dude has overclocked the 660 gpu to get better fps on shogun and fried it... i would demand he pay all the costs to get it fixed if this being the case..

 

hard to fry gpus these days unless you flash the vbios or something, usually built to shut the pc down for safety. yeah, the big difference b/w the 660m on the blade and the 640m le is the 640m le is underclocked below normal for the 640m. also, it used ddr3 ram not 5, which sucks. still, i am confident the edge can play the new games at the tablet's maxium res of 1336x768 so no big deal there. i will give my impressions the day it arrives (paid for 1 day shipping), even though this is not tabletreview.com, lol. i had the surface pro for 2 weeks and loved the display and stylus but was disappointed the vapormag casing scuffed way too easily. lucky best buy took it back no questions asked. I suspect the edge is made of some kind of plastic in the back to keep the weight down to 2lbs like the surface pro. still, will be cool to have a glowing green tablet next to my glowing laptop.

oh yes, forked out the extra dough for the 256gb msata in the razer edge b/c unlike the blade did not want to be tempted to pry the edge open ever (or at least till warranty expires).

 

That is exactly what started happening, just shuts down now after a couple minutes.
Only had it for a day and don't want to ship it away. Now I kinda know how parents feel.

Nice, im lookin forward to seeing pics of the razer and stuff as well.

 

What john said. Unless you do something shadey to the vbios it's impossible to fry it, your comp will BSOD before it harms anything. I think it's still a safe bet to say that the guy did something wrong to it to cause the damage and either isn't giving us the full story, or he just got really unlucky and the GPU/GPU Fan crapped out shortly after replacing the HDD and just didn't want to deal with Razer and sold it off Sdot doesn't need to pay for it though!

Oh dude I thought you didn't have your R2 anymore! That's sick. I wish my wife would let me buy one. And I say that like I have to ask for permission, I really don't, I can spend "my money" anyway I want to, but I know I would get all kinds of hell if I came home with an Edge after only having a Blade for a few months!

Agreed on the 256 Gig, 128 is way too small. I don't imagine they got a lot of people buying that. I'm 99% positive that's the option they added so they could market it for less to keep it at a decent price point to get the consumer interested in it - Should have had a 512Gig option too IMO but oh well!

Didn't know about the 640m, I figured it would have been a more legit laptop card with the same clocks and DDR5! Regardless as that reso it should still be able to handle anything out today. I don't know, I think they'd still use the same chasis material they use on the blade to keep production costs lower for it, it's basically the same styling as the blade just different dimensions. The glowing razer symbol on the back of it though is definitely the icing on the cake. I wish more companies would take a page out of Razers/Alienwares book and understand people like glowing logo's. And if they don't, they can always turn it off, win/win

 

yes, i sdot will tell you i almost sold my blade r2 to him, but he also knows its been opened and now has some fingerwear on the keys (oil and friction, even though i wipe my blade down daily). still i couldn't part with my blade, especially after lugging my brothers asus g75 around the last couple of weeks and having it on my lap.

back to the razer edge: gizmodo already stated it its made of plastic, but it doesn't feel flimsy or cheap at all.
Razer Edge Tablet Hands On: This Gaming Rig Might Actually Be the Best Windows 8 Tablet

can't wait to plug in my logitech wireless headphones and and play away (of course I'm doing that now with the blade as well). Anybody playing Tomb Raider on their blade? Fantastic game, reminds me of Uncharted and Far Cry 3 sort of blended together. Still trying to find a happy settings for graphics. At some points running in the 30s, then the 50s, but other times lagging in the low 20s.

 

Oil oil oil..no kidding...I wish they used a different material on for the keys, or added a coating to them. I'm not OCD by any means but I can't stand to look at that thing (let alone use it) after I get done with a session, palm imprints and finger oil all over the place, yuck. The keys are removable, if I had access to something I could spray on to help I would!

Yeah my friend has a G75, I wouldn't be unhappy if I had one, but it certainly woudln't be used in the same way my blade does. I'd never take it to work, never use it in my living room, pretty much just sit on my desk unless I went to a LAN - after doing that with my G73 it seemed kinda dumb to have a laptop like that. It's not really a "LAP"top at that point lol -- I'd just as soon spend the money on a desktop now after experiencing what ming calls the "luggables" Not to mention the trackpad in every laptop known to man is in the wrong place! Right hand sided track pad is just so awesome.

Cool cool. Good review. I'm more of an Engadget person but I read Gizmodo every now and again!

Haven't played Tomb Raider or Far Cry or Uncharted. I don't normally play a lot of non-mmo games except for the Assassins Creed Franchise and B ops/MW. Tomb Raider sounds fun though. Uncharted 3 previews I saw looked cool too, never heard much about Far Cray though

 

yup I almost had the blade of john haha. I don't blame you man, This is my first laptop and I would never get those huge ones. Blade all the way, hopefully I get a working one soon. got a 2 day air shipping label from Razer.

edit: hemo what games do you play?