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    Another GTX1070 blew with me and mine P375SM

    Discussion in 'Sager and Clevo' started by andrewff2, Sep 19, 2018.

  1. 66bruno66

    66bruno66 Newbie

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    Hey man do you have any update about your situation ?
     
    Last edited: Dec 10, 2018
  2. andrewff2

    andrewff2 Notebook Evangelist

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    Yeah!! Today i've got an email and they told me that both cards are "fixed" and i have to pay 399 to have them back, THAT pisses me off because if i don't I pay i can't have the cards...

    And this was a problem of the cards not misuse i even send one still working... but yeah they told me that i had to pay because the cards were out of warranty.
     
  3. Falkentyne

    Falkentyne Notebook Prophet

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    Is that even legal?
    I don't believe they are allowed to charge you without informing you how much it will cost BEFORE fixing them.
    I'm 95% sure you can sue them and take them to court.
    They're supposed to offer you a price to fix them and then if you refuse, ship the cards back to you (with you paying shipping).

    Someone correct me if I'm wrong.
    I'd contact your bank. If they broke the law, you may wind up getting the fixed cards back for free, or they may wind up losing a LOT more than the price of the cards.

    Pinging @Mr. Fox @Papusan @ole!!! @yrekabakery @hmscott @Meaker@Sager @Johnksss
     
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  4. Reciever

    Reciever D! For Dragon!

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    Yeah its one thing to have to pay for diagnostic time but to not be allowed that and stuck basically paying for a new card would rub me the wrong way.
     
  5. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Oral/spoken or written is equal worth. And I do not know what is said or agreed between them.
     
  6. 66bruno66

    66bruno66 Newbie

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    400 bucks ? omg its almost half price of a new one on the ebay , but yeah you have two choices, one is try to sue them and wait more to have your cards back and the second is to pay (again) for your card and have them asap , but do you know if you will have another warranty on the repaired one ?
     
    Last edited: Dec 11, 2018
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Usually there would be a diagnostic fee and then the cost of repair if out of warranty. The diagnostic fee is charged regardless and the repair fee would be offered before moving forward.
     
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  8. Reciever

    Reciever D! For Dragon!

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    Half? You can get 1070's for 500 on ebay
     
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  9. Mastermind5200

    Mastermind5200 Notebook Virtuoso

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    If you're lucky, you can get them for under that
     
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  10. andrewff2

    andrewff2 Notebook Evangelist

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    I know but it's this or i will never see those cards again, i'm tired of this bs and i just want those cards back.


    In the end is simple, if anyone that i know or even strangers think about buying something from eurocom, i will yell at them a big fat "NOOOOOOOOOOOOOOO GOD" like Michael in The Office.


    [​IMG]
     
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  11. Danishblunt

    Danishblunt Guest

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    Get the cards
    Sell them on Ebay
    Buy proper cards
    Never buy again from Eurocom, let them die out.

    Profit!
     
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  12. 66bruno66

    66bruno66 Newbie

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    My note is also from eurocom and the same model as yours but dude i didn't had any problems like you , i think you are having bad luck with those products from eurocom i have two 980m bought on 2014 still working very well ,
    btw from which city are you here in brazil ?
     
  13. bitsnpcs

    bitsnpcs Notebook Enthusiast

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    I too have been having a nightmare with Eurocom and exactly with these cards, originally ordered from Azmodeth Woodstacks he sent me from canada to Uk my shiny new 1070, and after a few hours POOF!

    Azmodeth/Woodstacks did a great job with Eurocom had the card returned to him and then he sent to Eurocom and a few months later I got it back FIXED! I mean really? Fix a card that has blown by shoddily soldering new vrms on there, and actually looked like I could do a better job myself!

    Anyway it is what it is and I refit and a few hours later, maybe less this time POOF, same again

    After conversing with Azomdeth/Woodstacks he said to contact them and get it returned again!

    They would not send me a shipping label and made me pay for and sort out my own shipping, so when asked the value of my package I choose 500, you can see where this is going?........

    So a few weeks later I get in touch with Eurocom and low and behold they have had a delivery ATTEMPT but due to DUTY 72$ needed to be paid to have the card delivered!

    After much discussion with Eurocom they finally agreed to pay it (they can easily reclaim the fee with a form) so had my card back and its been approx 3/4 months waiting

    Then I get THIS

    Dear Mr. Wells,


    According to admin, we had to pay $72.00 USD to the shipping company you used to send it to us.. They require that this is reimbursed via Paypal ( [email protected] reference order # R45136. )


    We received the cards from factory and yours is tested and ready to go otherwise.


    Thank you.

    I have simply never dealt with such a shoddy, back street POS company in my life! Even after all this ****ing around they still want me to pay, un believable!

    I have emailed back my disgust and have asked for this to be forwarded to a superior becasue I think its a joke so will let you know how it ends, I MIGHT even get a 1070 card working in my laptop within the year of buyoing it if im lucky!
     
  14. Meaker@Sager

    Meaker@Sager Company Representative

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    When shipping back items did you mark them as returned faulty goods? Depending on local laws these are exempt from duty.
     
  15. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    I'l give you 500$ and take both ! Profit ! :p

    What company was this ?

    honestly I wrote this whole thing, but I'd rather just get clarification, you are not trying to attack ME here are you ? Like you mean EUROCOM, not Alezka computers , right ?

    I understand your frustration, but I don't feel I wronged you, and I did try helping out a lot but its been out of my hands for quite awhile. At one point you had the option for refund and didn't take it.

    yeah I personally always try and be careful of that myself, plenty of people ship me laptops and hardware years later for wtvr work they need, and avoiding extra fee's is always the best !
     
    Last edited by a moderator: Dec 13, 2018
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    I managed to get the shipper to accept responsibility in one case after their fault left customs to estimate values (never good) they took off the extra cost.
     
  17. andrewff2

    andrewff2 Notebook Evangelist

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    Another freaking bomb on my lap... Eurocom did not even put my cards as RMA, what heapens while i wait them to arrive??

    upload_2018-12-17_10-4-32.png


    Man i'm so freaking upset right now!! what a load of ***, if i knew that Eurocom was like this ohhhh man!! i would never buy anything from them. Waited for about 3 months and after all of that, after paying for the cards to be send and even paying to get it back another fking big surprise from them! JESUS i'm sooo upset about this i really really wanna scream and curse them till their next generation (even more) fraking $100 TAX in my end for the cards that were faulty that even if it wasn't my fault i had to pay and i don't even know if this was a good fix!!!



    MAN! if i knew that dealing with them would led me to this place right now i would NEVER get ANYTHING from Eurocom ANYTHING!!! Even Flu!!!
     
    Last edited: Dec 17, 2018
  18. Meaker@Sager

    Meaker@Sager Company Representative

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    You could always reject and ask them to ship it properly.
     
  19. andrewff2

    andrewff2 Notebook Evangelist

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    And wait for another month or more and they could even tell me that i should pay or will not have the cards.. no way i'm tired of this BS.
     
  20. Meaker@Sager

    Meaker@Sager Company Representative

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    You could speak to your tax office and show receipts for the original invoice along with the tax bill on them.
     
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  21. andrewff2

    andrewff2 Notebook Evangelist

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    Never think about this...


    By the way the cards arrived and they work, but not as intended... the video only works on HDMI and i did not change anything in my notebook after i send the cards to Eurocom,

    I'm even using the bios that they send to me to make it work... don't know what to do and contacted them to ask about what should i do to make it work as intended, i hope this doesn`t involve flashing the vbios because if i'm correct u can't do this in the old fashion like how we did back in the 980m


    Here some pics:

    The gpu in cpuz:

    gpuz.png

    And here it working with the HDMI

    IMG_20181219_002943.jpg


    Anyone ?? ideas???
     
  22. Reciever

    Reciever D! For Dragon!

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    You can flash vBIOS but you cant flash custom vBIOS.

    Seems odd that your GPU-z has UEFI unchecked.

    Im not familiar with Clevo's but is there a PEG like option available in the BIOS?
     
  23. andrewff2

    andrewff2 Notebook Evangelist

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    Nop.. will take some pictures from my bios...
     
  24. Reciever

    Reciever D! For Dragon!

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    Sorry I couldnt be more useful, im quite ignorant to clevo laptops and their inner workings.

    I guess you already have the eDP panel which is why it worked before they blew.

    To think they would send it back with internal screen not working.
     
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  25. andrewff2

    andrewff2 Notebook Evangelist

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    I know right?!?! Here are some bios photos:
     

    Attached Files:

  26. Reciever

    Reciever D! For Dragon!

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    UEFI boot is disabled?

    I thought that Pascal required UEFI environment ?
     
  27. andrewff2

    andrewff2 Notebook Evangelist

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    Yeah even in uefi it still goes to the HDMI even installed windows and video driver just to see!!


    Ok, tried to be a little smart and looked up my old forum post and found the bios version that i used to have that worked (86.04.31.00.0C) then digging around we have the option " nvflash64 --protectoff"

    OK did this and flashed the ROM that i downloaded and nvflash64 -6

    After that rebooted and now the card is working fine... will test some stuff to see, i think the old bios 86.04.3D.00.08 was drawing less power i hope this bios doesn't blew the card again!

    Ok some tests, playing around here are the max that i got after playing POE with max settings: ok.gif

    Ok i'm a retard cause i got the live values and not the MAX... geez..

    What i can say that change is that the temp max were about 81ºC with fan at full speed (fn+1) and i was capping at the pwr. The rest is the same... voltage cpu temp and such..

    Should i change something? what can i improve from here?
     

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    Last edited by a moderator: Dec 19, 2018
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  28. Danishblunt

    Danishblunt Guest

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    Do you still have the old vBioss? if so try to upload it here.

    If you got a 90W TDP 1070 card and flashed a 115W vBios onto the system, you can expect it to die within a couple of months again.
     
  29. andrewff2

    andrewff2 Notebook Evangelist

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    Yeah i flashed the 115W vbios from MSI (86.04.31.00.0C) using the TDP Tweaker i reduced it from 115000 to 95000


    upload_2018-12-20_10-54-12.png


    Will i lose too much performance??? (Well it's 20W less)
     
  30. Danishblunt

    Danishblunt Guest

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    dno firestrike test will tell.
     
  31. andrewff2

    andrewff2 Notebook Evangelist

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    Hey you still need to help me out with the 4930mx throttle stop guide :D
     
  32. Meaker@Sager

    Meaker@Sager Company Representative

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    The power does drop off a fair bit with the voltage and frequency so I would guess around 15%.
     
  33. andrewff2

    andrewff2 Notebook Evangelist

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    Hmm testing right now, here it is with the 115W Vbios

    upload_2018-12-20_20-57-24.png

    upload_2018-12-20_20-59-55.png
     

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  34. andrewff2

    andrewff2 Notebook Evangelist

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    Weird it's not working and the only change that i made was going down in the power!!

    can someone help here?!

    upload_2018-12-20_21-10-47.png
     
  35. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    You can not flash modded Pascal Vbios firmware with nvflash it has to be done via Hardware Programming directly to the Vbios Chip.
     
  36. andrewff2

    andrewff2 Notebook Evangelist

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    hmm thats a problem, i cannot flash a lower tdp vbios if it's modded.
     
  37. Reciever

    Reciever D! For Dragon!

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    that has always been the case, has to be done via programmer.
     
  38. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    You can flash a modded vbios, but only by flashing it via a USB/Serial Programmer such as a TL866, Sky Pro (Which is what i use to flash my Vbios) or any other Programmer that supports your vbios chip, You'll also need a SOIC 8 Test Clip, some Wire and a 1.8v Adaptor (As vbios chips are 1.8v).

    Thread here: http://forum.notebookreview.com/threads/mobile-pascal-tdp-tweaker-update-and-feedback-thread.806161/ is a good starting point.

    Nvflash requires that all firmware is signed and modding the firmware breaks the signature.
     
  39. andrewff2

    andrewff2 Notebook Evangelist

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    I have this one, that i used in my old 8970m

    IMG_20181220_223240.jpg
     
  40. Danishblunt

    Danishblunt Guest

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    That should suffice for your 1070 as well. Also you might want to run regular firestrike, not extreme, since as you can see, the test is extremely demanding and probably benefits more from cuda cores etc. rather than actual clockspeed.
     
  41. andrewff2

    andrewff2 Notebook Evangelist

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    Hmm i will buy soic clamp and try it probably after christmas
     
  42. Falkentyne

    Falkentyne Notebook Prophet

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    Don't go cheap on the clamps. Cheap clamps suck bad.
    Buy quality.
    Get a Pomona 5250 IC clip
    Some jumper cables
    and a 1.8v adapter. The 1.8v adapter is REQUIRED unless you have a programmer that has native 1.8v support by having an extra row of bottom pins that use 1.8v rather than the standard 3.3/3.5v.

    https://www.amazon.com/WINGONEER-adapter-motherboard-programmers-ezp2010/dp/B072KYK2DR/
    https://www.amazon.com/CPT-063-Test-Clip-SOIC8-Pomona/dp/B00HHH65T4/
    https://www.amazon.com/gp/product/B01EV70C78/ref=ox_sc_saved_title_1?smid=A2WWHQ25ENKVJ1&psc=1
     
  43. andrewff2

    andrewff2 Notebook Evangelist

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    The problem is i live in Brazil and this stuff takes freaking too long to arrive
     
  44. andrewff2

    andrewff2 Notebook Evangelist

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    Ok i got the clamp but my bios is a weird version i'm trying to detect it with the software don't know if i have to find a new one, the part that i marked with the red square for me seems to be the pin one am i right?

    IMG_20181226_183417E.jpg

    The numbers are: IS25w0040
    NLE 1649
    P14796T3


    Tried to connect but no deal it doesnt detect:

    IMG_20181226_191001.jpg

    Even tried to find the right one on the software but did not work as well:

    bios.png


    Any ideas guys?!?
     
  45. andrewff2

    andrewff2 Notebook Evangelist

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    Found this chinese site

    They mention to add manually but how?? i don`t have no datasheet nothing about this BIOS
     
  46. bennyg

    bennyg Notebook Virtuoso

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    That clip looks like mine and its a b**ch to get a proper connection on.

    Software says device not connected (red text status bar). Should auto detect when plugged in. Is the driver installed?
     
  47. andrewff2

    andrewff2 Notebook Evangelist

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    Yeah everything is working fine benny even tried to flash an old Radon 8970 chip here (still have the rom) and it works!!
     
  48. andrewff2

    andrewff2 Notebook Evangelist

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    I think the problem could be my hardware/software that is unable to detect or i'm mounting the device wrongly!!

    In my software there's no IS25w0040 chip
     
  49. andrewff2

    andrewff2 Notebook Evangelist

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    Hey @bennyg it works,

    The problem is find the right bios model to flash the rom that i changed in it... by the way can any of you tell me if this is good? I was thinking in letting it suck 100W (could it still blew??probably but i wanna ask)

    Any help is appreciated!! work.png
     
  50. Danishblunt

    Danishblunt Guest

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    anything beyond 90w is terrible as far as people have reported.
     
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