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    Ask the Resellers! Questions to Reseller Thread.

    Discussion in 'Sager and Clevo' started by Ryan, Apr 13, 2012.

  1. franzerich

    franzerich Notebook Evangelist

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    lol, yes, basically that :D

    But ok... NDA... understood.
     
  2. ShatteredAwe

    ShatteredAwe Notebook Enthusiast

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    Hi this is particularly towards XotpicPC, GenTechPC and ReflexNotebooks.

    I'm trying to buy a Sager in Canada, but I'm not sure where to buy it from. I've looked at GenTechPC and XoticPC in particular, and my big problem is that I don't know if the prices are in USD, and if they are I don't know how much it would cost for me to ship it to Canada. Does anyone know anyway to help? I usually don't order stuff online.
     
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  3. TomJGX

    TomJGX I HATE BGA!

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    Xotic and Gentech will be in USD.. Shipping wise, I don't expect it to be too much, would be surprised if its more than 100 USD..

    Sent from my LG-H850 using Tapatalk
     
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  4. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    On our site, prices are in USD. We can ship pretty much anywhere in the world that either USPS or Fedex will deliver to. Price may vary depending on what system you get, where it is going, and the price of it basically. But if you add it to your shopping cart, you can get the quote for shipping to your door.

    Let me know if you have any questions and I'll be glad to help out.
     
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  5. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Not to take anything away from any US vendors that can serve you very well, but it seems from your response that you would prefer to do business with a Canadian company and that makes sense since you are in Canada. Were you not aware one of the largest Clevo distributors in North America is in Canada? Have you checked with Eurocom? In addition to being a Canadian company, they are a @Prema partner, so you would be entitled to the unlocked firmware. You can check their web site and contact @Eurocom Support here if you have any questions. In case you were not already aware, Sager notebooks are Clevo notebooks.
     
    Last edited: Dec 12, 2016
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  6. vynzs

    vynzs Newbie

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    @XMG : Any chance we'll see a deal on the U717 for christmas ?

    I hoped to get a student discount, but it appears you don't do them anymore :(
     
  7. XMG

    XMG Company Representative

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    Hi

    The sale offeres depend on which website you are looking to order from i.e. which country you would wish the lapotp to be shipped to. For most of Europe you can order throuhg the mysn.de site which has discounts on all laptop models with a GTX 1060 - if you're in Sweden, UK, Ireland or outside of Europe then let me know and I can direct you to the best sales team to put you in touch with :)
     
  8. vynzs

    vynzs Newbie

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    It seems I can't PM you right now because I don't have enough messages yet.
    I live in France, however I hoped I could order from the UK website since laptops are about 10% cheaper (!!!) there than on the German website. It is where I ordered from a few years ago for the same reasons if I recall correctly.
    I just checked, and while it does seem you can't register a new address if you're from France, I can use the one that I saved when I ordered my current laptop 4 years ago, but I'm not sure if it's really fine if I order from there.
     
  9. Eurocom Support

    Eurocom Support Company Representative

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    Check with our Sales Team [email protected] - we ship anywhere in Canada and if you are in Quebec you save QST.
     
  10. XMG

    XMG Company Representative

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    The price difference could be due to several factors, for example the exchange rate between USD, EURO and GBP fluctuates and we recently had some price updates on the .co.uk website to reflect this. Last week for example the .co.uk site was like more expensive than the .de site. Also the .de site has discounts on all laptops with the GTX 1060 GPU whereas the .co.uk site doesn't have specific models on sale for Christmas but perhaps slightly reduced pricing overall due to the ex rate.

    If you want to discuss this further then the best thing to do is to contact our sales team directly, especially if they have spoken to you in the past about ordering and shipping country options with your previous XMG laptop!
     
  11. Rayjin

    Rayjin Newbie

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    Hi. This enquiry is directed at resellers who offer a 1080p 120hz IPS G-Sync screen for the P650RS.

    Is it possible to purchase just the screen from you guys, as I'd like to swap out my current 60hz screen?
     
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  12. Eurocom Support

    Eurocom Support Company Representative

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    Yes you can order 120Hz panel only. Please contact our Sales Team [email protected] for details. Please advise them what panel you have now (FHD or 4K) so the can advise you what parts you need. You may need both panel and cable. We also offer how to videos.
     
  13. skandal

    skandal Notebook Evangelist

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    I have the same question but for European re-sellers and my model is a P651SE (I'm assuming it's compatible with the P650RS)
     
  14. Question2

    Question2 Notebook Consultant

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    Quick question : Can anyone confirm whether they can decrease the CPU multipliers below 34x for 1 core, for a Clevo P151SM1B or similar laptop, in the BIOS or via intel XTU?

    I used to be able to do so, and had it running at a 28x multiplier for years, but after doing a windows update I am suddenly unable to decrease the CPU multipliers below 34x for 1 core.
     
  15. syscrusher

    syscrusher Notebook Evangelist

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    System76, western US, was carrying a 4K option on their Oryx Pro, which is a customized P670. They sold out of the 4K version within a few days of offering it, and their web site says the 4K is "currently unavailable". A few weeks ago (so, this may have changed) they thought they would be getting more stock in February.
     
  16. Donald@Paladin44

    Donald@Paladin44 Retired

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    I think you will find that they didn't sell out of them, because a 4K screen was never available on a P670RS-G or P670HS-G.
     
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  17. syscrusher

    syscrusher Notebook Evangelist

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    Maybe their Oryx Pro is a different base. My wife bought an Oryx, and it's a P670, but perhaps I was incorrect in assuming the Oryx Pro would necessarily be based on the same Clevo chassis because of the Oryx name. Their tech support told us they had "sold out of" the 4K Oryx Pro because of stronger than expected demand.

    EDIT: I'll bet the Oryx is the white-backlit keyboard version of the P650 or P651. Some of those SKUs have a 4K screen option. I had assumed hers was a 670 because of the white keyboard light, but I now see that the P65x models can have color *or* white backlight keyboards.
     
    Last edited: Jan 23, 2017
  18. XMG

    XMG Company Representative

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    The version of the backlit keyboard isn't specific to the chassis type, it is a "factory option" which means that it depends which version of the keyboard the reseller or system integrator orders from Clevo, or which version of the keyboard their supplier has in stock if that company doesn't purchase directly from Clevo. The multi-coloured keyboard is more expensive than the white backlit keyboard so this is one deciding factor of the Clevo customer.


    The Oryx Pro uses the P650RP6 chassis, this is the brushed aluminium effect version with the "last gen" Skylake CPUs (6700HQ) - the current ones have Kaby Lake CPUs. The P65 1 is what some other companies like us sell, difference being the non-silver highlights on the rear of the chassis and the sandblasted finish opposed to brush aluminium effect.

    As Donald mentioned, there isn't and wasn't a 17" 4K panel available in these models, but there was and is in the 15" model. I think the confusion may have come in because they sell the Oryx Pro as a single product which includes both 15" and 17" panel options - so it's actually two different sized chassis.
     
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  19. syscrusher

    syscrusher Notebook Evangelist

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    Thanks to you and to Donald for enlightening me. I'll share the info with my wife as well. :)
     
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  20. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    :eek:
     
  21. syscrusher

    syscrusher Notebook Evangelist

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    She's the owner of the machine, but she doesn't hang out on the NBR forums. :)
     
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  22. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    oh sorry, I missed that part :D
     
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  23. SAVKATS

    SAVKATS Newbie

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    Hi to everybody.I bought a CLEVO N170RD laptop a few months ago and i am looking for a some details about it.Unfortunately the reseller can't give me these details.I am trying to find them from internet but i am not so lucky.

    Please if possible tell me what excactly means the "VR ready" sticker it has on it (i have the link of the image below since i don't know how to attach the picture here)
    http://prntscr.com/dzujsa
    and if there is a review for my laptop.
    Also how possible is an upgrade/change of my vga in the future.
    Thanks in advance for any answer that you can give me
     
  24. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    With that having a 960m in it, it wouldn't be enough to run an Oculus or a Vive. You would need a 980 (desktop), 1060, 1070, 1080 graphics in order to run one of those in a laptop. Not sure why that would be put on there.

    With that model, the graphics card isn't upgradable as it is fixed to the motherboard.
     
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  25. XMG

    XMG Company Representative

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    @SAVKATS I have seen that sticker before but it's not an Nvidia VR Ready program sticker. In this instance, it is confirming that it will run a Vive or Rift because of the dGPU connection to the HDMI port - this is required because if the iGPU is involved the HMDs don't like it at all. Nvidia's own program starts with a 1060, 1070 and up - it is a performance indication as well as the dGPU connection indication. Of course the 980 in older models is also up to the job.

    1070 is the sweetspot, it's what our XMG Walker VR backpack has and is absolutely fine for all consumer level VR on Vive, Rift plus it's good for most business and engineering applications including other HMDs like OSVR, META and so on.

    As @pat@XOTICPC said, a 960M won't cut it. You'll be able to run a Vive or Rift with it, but it doesn't meet the minimum performance and this is key for several reasons - firstly the bear fact that the performance won't be up to scratch which will severely affect the experience and secondly (perhaps more importantly) the performance will be way way short of the magic 90FPS - under this you get problems with nausea and balance.


    EDIT - I wrongly assumed that this sticker "is confirming that it will run a Vive or Rift because of the dGPU connection to the HDMI port" - actually it confirms that "it will run a Vive or Rift because of the dGPU connection an external display port (in this case only the mini DP)" which as you can see has caused quite a lot of confusion and is why XMG never used this "unofficial" VR Ready sticker. We only use the official Nvidia VR Ready sticker which means the laptop meets the performance requirement AND has a direct dGPU to HDMI connection. Though actually in all these laptops all the HDMI and DP ports have a direct connection to the dGPU.
     
    Last edited: Feb 15, 2017
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  26. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    @Donald@HIDevolution @Ted@HIDevolution

    Two things:

    One is quick, why is the MSI 16L13 in the Evoc Clevo section not Evoc MSI?

    The other thing is more of a congrats and I hope other resellers take notes. The photos you have of the 16L13 are ridiculously good. Taking the bottom panel off and highlighting in red what each section does and the ports is super super awesome. Whoever did that should start doing that to other models (starting with the most popular ones if it takes a while).

    Edit: nvm credit to @Eurocom Support @EurocomTechspert
     
    Last edited: Jan 27, 2017
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  27. syscrusher

    syscrusher Notebook Evangelist

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    See, Donald? I didn't imagine that! :)

    Agreed. The other things I'd really like to see on all laptop photos are closeup photos of the keyboard from an oblique angle (so you can see the style of keys), and one shot from straight above the keyboard, clearly showing its layout. Some resellers do this, others not. (This is a general comment, not aimed at any specific reseller.)
     
  28. Donald@Paladin44

    Donald@Paladin44 Retired

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    I don't get it...the EVOC 16L-G-1080 is in the EVOC MSI category, not the EVOC Clevo category...if you see it otherwise please email me a screenshot.
    .
     
  29. Donald@Paladin44

    Donald@Paladin44 Retired

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    I agree...but HIDevolution cannot take credit for that. Those pictures come from the Images tab on the Eurocom website...where they have a bunch more that are beautifully artistic.
    .
     
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  30. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Capture.PNG

    You can see the URL is on Clevo 15 inch gaming laptops. An RS is visible above.
     
  31. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Capture.PNG
    Evoc MSI then only has one entry.
     
  32. Donald@Paladin44

    Donald@Paladin44 Retired

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    Thank you...fixed!
     
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  33. syscrusher

    syscrusher Notebook Evangelist

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    What I found was that if you hit the EVOC-MSI menu page again, the reload would cause the 16L-G-1080 to magically appear. I wrote it off to a server-side or browser-side cache issue. In any case, @Donald@HIDevolution says it's fixed. :)
     
  34. SAVKATS

    SAVKATS Newbie

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    @XMG Ι made some tries with the reseller.We use Rift for this.
    We never managed to make Rift work directly from HDMI port.It couldn't find it connected.
    We managed to make it work only with adapter from mini display port (mDP to HDMI) but as you said there are some troubles , it had big latency on the demo's.
    It looks that there is no connection between the dGPU and the HDMI port as you mentioned.
    Have you or someone else ever tried VR on a laptop with this "VR ready" sticker vga and it worked ?
     
  35. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    @Tanner@XoticPC Are you guys Prema partners now? Do you offer it on all systems? Is it free?

    @Larry@LPC-Digital Do you guys offer the Prema bios on all systems?
     
  36. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    We are Prema partners now. We are offering it on the Xotic PC line of Clevo models, and not on Sagers. The price is built in to the purchase price of the Xotic models that we are offering.

    It doesn't look like we are going to be able to offer it on Sager models, at least that I am aware of, due to agreements with Sager from my understanding. Not sure if that might change in the future, but as of right now, it is only on the models under our branding.
     
  37. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Is there a reason you don't have the P650HS and only the HP6?

    Also if both are available would you rather I link to the Sager or Clevo version of your product? Some of my guides have links to your site because your product pages are well laid out for reading.
     
  38. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    We just started offering our own Clevo models recently, and don't have a complete line up as of yet. Not sure when/if we might see more models come through, maybe that just depends on the volume sold (it's a bit above me on that one).

    Your choice on the link, and thank you!
     
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  39. initialjie

    initialjie Notebook Enthusiast

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    Does P870KM support Optane?
     
  40. XMG

    XMG Company Representative

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    Sorry, I missed this post. I just checked and only the mini DP port on your chassis has a direct connection to the Nvidia dGPU which is why you can only run the Rift (or a Vive for that matter) through the mini DP.

    My previous post may have been a little missleading, the "VR Ready sticker" (which we didn't ever use, we only use the official Nvidia one) means that there is a direct connection from dGPU to DP, NOT from dGPU to HDMI. Another reason why we didn't ever use that older sticker!


    Yes it does. The Skylake model with Z170 chipset doesn't support it i.e. the Clevo DM models, but the KM with Z270 chipset does support Optane. The KM also has a third M.2 slot run from 4 additional PCIe lanes.
     
  41. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    [​IMG]

    and the P870KM is : [​IMG]


    @initialjie here is the sheet for this laptop :
    http://www.clevo.com.tw/clevo_prodetail.asp?id=997&lang=en

    Here is a link to the Intel page for Optane :
    http://www.intel.com/content/www/us/en/architecture-and-technology/intel-optane-technology.html


    Let me know if there is anything else we can do for you, I would be happy to assist you, can't wait for the first orders of this laptop being placed. Going to be fun assembling them for customers.
     
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  42. initialjie

    initialjie Notebook Enthusiast

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    Thank you.
     
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  43. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Your most welcome, and welcome to NBR too BTW.
    Feel free to stop on by anytime and stay a while, even finish your profile get a signature and Avatar going !

    o_O

    P.S.

    If your looking to purchase this laptop we should have it in stock soon too, and I would love to configure one for you, whenever your ready top pull the plug, let's conquer this beast together !
     
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  44. thedummy

    thedummy Notebook Geek

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    Last edited: Feb 17, 2017
  45. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    here are the stats page : http://www.clevo.com.tw/clevo_prodetail.asp?id=989&lang=en

    it shows the following from Clevo :
    [​IMG]

    I sell laptops too, so do not mind me if I attempted to reply in regards to the Clevo you specified.
     
  46. Lunatics

    Lunatics Notebook Evangelist

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    Do any of the 15" model support thunderbolt 3 other than the 9152 that's 1.5 inch thick or is that the only one? How new is the 8157, as in if I were to purchase one in 3 mo the will it get refreshed with tb3 or will it be around for a while.

    I'm not even 100% sure how much I would use thunderbolt or what I would use it for but I hate buying a piece of new tech that's missing something other newer products have.
     
  47. Prostar Computer

    Prostar Computer Company Representative

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    That's the only 15" model with it.

    There shouldn't be any refreshes for awhile. We were graced with new NVidia graphics not long ago, and a new CPU even more recently.

    That's fair, but definitely be true to your purchase; aim for what will suit your needs. The rest is superfluous.
     
  48. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Thunderbolt full integration is still a ways off, people are still relying on and using USB 3.0 for now. Thunderbolt 3.0 and so forth is just extra future proof for those who wish to be early adopters or are using some latest tech.
     
  49. Infinaris

    Infinaris Notebook Consultant

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    Looking at getting a new laptop atm. Looking at that sky x9e2 at eurocom since other resellers with what I think is the same model offering less customisation. Any of the big 17 inch sli have the z270 chipset yet?
     
  50. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Yes, the X9E3, I have it, and I have all options.
    - P870HK-1 m /w Z270 chipset. GPU's limitted o Pascal and onwards.

    I will be showing off a build of it this week/weekend

    It's expensive though, just a basic 1070 setup will cost you 3,000+

    The F5 can do a 1080 for that price or even 2200$ for a full 1070 build with g-sync and everything

    however, if money is no issue, and you want the best, I am inclined to help you ~!
     
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