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    Ask the Resellers! Questions to Reseller Thread.

    Discussion in 'Sager and Clevo' started by Ryan, Apr 13, 2012.

  1. Baenwort

    Baenwort Notebook Evangelist

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    Might help if you included the model of laptop you want the information about.
     
  2. KisSme

    KisSme Notebook Geek

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    It's abount the P170EM
    Thanks ;-]
     
  3. TrantaLocked

    TrantaLocked Notebook Deity

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    Does any one know how progress has been with Sager and AMD lately, regarding utilization with the 7970m?
     
  4. mahalsk

    mahalsk Notebook Consultant

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    Would also like to know this, its been prett quiet for the last few weeks
     
  5. PushT

    PushT Notebook Consultant

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    I'm also wondering about the 7970m , last I heard AMD were reproducing the performance issues in their lab, according to Caveman jim and Catalyst creator.
    But I have another question for the different resellers. It wouldn't come as a surprise to you id I said that vt-x is disabled on the P150EM. I have scoured the net and this forum looking for a way to enable it. I have version 1.00.05 BIOS & EC/KBC, but still the vt-x is disabled. Now for the P170EM a bios update seemed to do the trick, but what about p150em ? If you buy a clevo you want to at least be able to do what the mainstream lap's do - wouldn't you agree ? I have a 3610qm processor which I know has vt-x enabled but the BIOS has no possibility to enable vt, and flashing the BIOS gave me nothing there....
    Now I know we are told to contact our local resellers seing that CLEVO don't care anymore, but can any of you at least clearify the problem. Why is the vt-x disabled in the p150em, and what will it take to enable it ?
     
  6. NelsonDuong

    NelsonDuong Newbie

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    Will there be a Labor Day sale this year?
     
  7. tiguy2

    tiguy2 Notebook Enthusiast

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    If there is no options, forget this, Sacer is a cheap brand.
     
  8. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    Sager is more reasonable, but "cheap" is definitely the word I wouldn't use! ;)
     
  9. PushT

    PushT Notebook Consultant

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    Instead of arguing I will refer to my original question to the resellers..... which is what this thread is for anyway. If vt-d is enabled in BIOS then why is vt-x disabled ? It can be fixed for the 17", so it can be fixed for the p150em, right ? Oh, I forgot - I guess you don't come in for work until tomorrow..... ;-)
     
  10. KisSme

    KisSme Notebook Geek

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    For P170EM

    Nobody can help me ???
     
  11. Ulver

    Ulver Notebook Enthusiast

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    I think someone needs a wind tunnel to answer your question :)
    wind tunnel shows up at 4:25
     
    Last edited by a moderator: May 12, 2015
  12. k0nane

    k0nane Notebook Consultant

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    How good of a job have you fine folks seen Sager do with IC Diamond application? Is it closer to how they use stock thermal compound, or a proper job that a pro would do?
     
  13. PushT

    PushT Notebook Consultant

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    Just to clearify( mostly for myself) - The HM77 chip in the P150EM does not support vt-d. The ivy bridge processors all support vt-x, so at least that will not be a problem. The bios on the other hand supports vt-d, at least as of version 1.00.05 so that is somewhat unnecessary. In case anybody wondered , which I guess you didn't of course since you didn't bother answering my original question....... But I'll just tell you anyway...
     
  14. sha7bot

    sha7bot Company Representative

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    The HM77 Chipset supports VT-d and VT-x, but you'll need to get an i7-3720QM or better to support VT-d.
     
  15. PushT

    PushT Notebook Consultant

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    Thank you for answer. I only need vt-x, but the vt-x is not enabled in the p150em bios.... Also, intel's own product brief states that hm77 does not support vt-d. I am thrilled to have the opportunity to upgrade processor and get vt-d, but even intel cant keep track of these things? Seems hard to believe...
     
  16. sha7bot

    sha7bot Company Representative

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    We've tested the HM77 chipset and it works. Try using Securable to check your system.
     
  17. PushT

    PushT Notebook Consultant

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    Wow ! Super !! I will check it out ! Also, a lot of people here on the forums are complaining about the igpu and enduro problems. Are there any compatible processors for the p150em that do not have an igpu ?
    Thanks again!
     
  18. Heihachi_1337

    Heihachi_1337 Notebook Deity

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    Negative on that one. Both Sandy Bridge and Ivy Bridge CPU have the iGPU, the difference between the last generation chipset and the current gen is that Intel "rewired" the mainboard to make the iGPU the primary graphics and the discreet card as the slave card.

    At this time, there is no way around Enduro or Optimus really.
     
  19. k0nane

    k0nane Notebook Consultant

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    But at least Optimus works properly, unless you want to run Linux.
     
  20. PushT

    PushT Notebook Consultant

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    Ok. How does the Alienware mux do it then, since there is no way around the mainboard/processor/enduro combo ? What would happen if you installed a g2 rPGA988B socket processor (i5,i7)without an igpu in a p150em ? I heard 1 is coming...
     
  21. Captain_Bobby

    Captain_Bobby Notebook Consultant

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    Hopefully, this is the correct thread that all the resellers look at. If not, I'd appreciate it if an NBR veteran points me in the right direction.

    I have a Clevo P170EM laptop with the 7970M GPU I bought from an un-named reseller about 4 months ago. My reseller wants full retail to swap this GPU to a 680M GPU. That is their right and I respect it. The simple fact is my game doesn't play well with the present problem with this GPU and it's driver issues. So my expensive laptop sits until I can figure out what to do.

    I cannot afford full retail for the 680M so my intention is to simply wait a year or so till the next NVidia mobile GPU is released and the 680M drops in price. In the meantime, it occurred to me that I might be able to buy an NVidia 675M and drop it in till I can afford the 680M. My question to the resellers are:

    1. In the Clevo P170EM laptop with a 3820QM processor, can I simply swap out the GPU's or do I need some sort of "kit" to do it?
    2. Will you send me the GPU and a tube of good thermal paste to do the job?
    3. How much will you charge me? I live in Idaho if that makes a difference for tax and shipping.
    4. I am a serious customer, please PM me if you do not want to post to this thread.
    5. Please read my prior posts if you want. I'm just frustrated that my expensive laptop isn't delivering the superior performance I believed from the advertising.
    6. Finally, I realize the 675M is a step down but I just want the best NVidia card that I can afford at the moment. If requested, I am willing to send the 7970M for a discount.

    Thank you for reading.

    edit: I have my answers and no further information is required. Thank you very much to the reseller who replied to my post
     
  22. mythlogic

    mythlogic Company Representative

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    Hey

    Yea its plug and play, you'll need a new heatsink setup for the new card (nVIDIA and AMD don't have quite the same heatsink) just take out old GPU and put in new GPU
    We can sell you the GPU + HS + Goo
    Just PM us we aren't allowed to post pricing on the forum :)

    thanks!
     
  23. Captain_Bobby

    Captain_Bobby Notebook Consultant

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    Thank you very much. I remember you helping other members on this board. I'll send you a PM right away. Thank you again.
     
  24. cj_miranda23

    cj_miranda23 Notebook Evangelist

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  25. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    The P150HM will support those cards, you will need to update your BIOS so it works properly. Since you only have 4 post you cant receive PM's either but once you get to 5 then you can, since you can't use the PM system quite yet you can contact resellers directly. Or get one more post in and you'll be able to PM.
     
  26. Sidicas

    Sidicas Notebook Consultant

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    I want to get a higher resolution 15.6" screen on my laptop (1600x900 or 1920x1080) however every website I go to says that the higher resolution displays is incompatible with the Intel integrated graphics.

    Everytime I try to configure a laptop, they also say that to get a quad-core i7 CPU, I *need* to use nvidia graphics.. However, the quad-core i7 Ivy Bridge Intel CPUs have an HD 4000 graphics chip built in so why do I need nvidia graphics??. Intel says their HD 4000 graphics chips in their Mobile Core i7 CPUs can support 2560x1600 resolution. What the hell? Are all these laptop configure websites wrong?

    This is what I'm looking for...

    1600x900 or 1920x1080 resolution screen
    15" laptop
    Quad-Core CPU
    Intel HD graphics or AMD graphics
    Atheros wireless (or a laptop without whitelists so I can put in an Atheros wireless card when I get the PC).
    8GBs of RAM
    300+ GBs of SSD storage
    No Operating System (Want to run Linux)
    US Keyboard
    Can ship to Mainland China


    The only things I see that work at all that work with the above which is not nvidia is an HD 7970 AMD graphics chip, which I think is absolute overkill and I don't want the added heat. This is not a gaming PC and will be for regular desktop use only.

    Any chance I could get an AMD 7600 series graphics chip instead?

    Much appreciated for any help anybody can give!!


    Edit: IT looks like what I *REALLY* want is a Clevo W25AEZ or a Clevo W255EZ but it looks like nobody sells them?? (And yes, I went through every Clevo laptop model they had on the Clevo website and found only 2 that meet my requirements and nobody sells them).
     
  27. Satar

    Satar Company Representative

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    My company offers every single laptop model clevo has to offer. I am an up and coming notebook reseller however i do not have reseller status here so i cannot suggest you purchase my products. As a customer to clevo and clevo oem's i must admit that these companies CAN get these laptops from clevo for you if the reseller is willing to engage in conversation with the company from which they are reselling...eurocom, pro star, sager to name a few.

    Try talking to a reseller and asking if they can obtain this laptop or see if they offer a laptop that has similar specs at a good price. Wish you the best of luck.
     
  28. Sidicas

    Sidicas Notebook Consultant

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    I emailed XoticPC, but they weren't able to help me out.

    I also e-mailed Fortune Technology and they basically said that all the laptop chassis that have only the Intel integrated graphics doesn't have enough pins/wires to the LCD to support a higher resolution display. So of course, that means it's impossible for me to swap out a higher resolution display on my own. I guess maybe it's a Clevo design problem. Intel says their HD 4000 in their Ivy Bridge chips can handle 1080p displays no problem. /shrug

    I don't know what I'll do now, maybe just wait for Intel Haswell. I keep looking at some of HP's laptops but it's hit and miss whether or not they will take an Atheros wireless card.

    I also learned that Bigfoot Networks got bought by Qualcomm and their cards are all Atheros. Certainly makes finding an Atheros card a bit easier as these Bigfoot wireless cars are quite popular.

    XoticPC has got systems that have everything I need, except for the resolution, or being forced to buy too much GPU (HD 7970).

    HP, Lenovo, Dell has got systems that everything I need, except for the wireless. I can't swap out the wireless myself because of BIOS whitelists block changing the wireless.

    Alienware has the wireless and resolutions that I want, but again it's a problem of being forced to buy too much GPU (too hot, too power hungry, etc.). I don't want a gaming laptop.

    I did find an old HP ProBook that had an old Atheros wireless chip in it. Love it, except that it's an old laptop using Intel's 2nd generation processors and also badly overpriced ($950). I *might* end up getting it anyway if I can't find anything else on the market that meets my needs.

    1600x900 or 1920x1080 resolution screen
    15" laptop
    Quad-Core CPU
    Intel HD graphics or AMD graphics (7600 series perferred, 7900 is too much)
    Atheros wireless / Bigfoot Networks Wireless
    8GBs of RAM
    300+ GBs of SSD storage
    No Operating System (Want to run Linux)
    US Keyboard
    Can ship to Mainland China
     
  29. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    May I ask why you need an AMD card specifically and cant use an Nvidia card. If you can go Nvidia then we'll have several models you can use.
     
  30. Baenwort

    Baenwort Notebook Evangelist

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    You might try calling Mythlogic, they are a small company in Ann Arbor, MI and have been very cooperative with people on here who needed parts or customization they couldn't find elsewhere. They tend to run a bit more expensive but the service is very good. They help Prima with his BIOS mods and provide warrantied versions to customers who request them.
     
  31. Sidicas

    Sidicas Notebook Consultant

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    It's a PC for Linux software development.

    1. nVidia does not support Optimus on Linux
    2. nVidia does not support Wayland (Their drivers aren't compatible)
    3. nVidia does not support open source drivers on Linux (So nobody can really make drivers for nVidia hardware that can work, because nVidia refuses to release proper documentation on their hardware.)
    4. Linus hates nVidia for the reasons above.

    So that's why I can't go with nVidia anymore. In the past, I have bought a lot of nVidia hardware, but I really can't anymore because of nVidia's company policies that just aren't linux friendly.

    AMD has got a small team that works on their open source drivers, and these drivers also work with Wayland. Same is true for Intel graphics.
     
  32. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Ah Linux, that makes sense. I have hear that from many users about Optimus and not having the right drivers to support it. Forgive me for my ignorance as we dont really use Linux here, but is it specifically an Optimus problem or any computer with switchable graphics. I have talked to people who have no problem using an Nvidia card but once Optimus is involved then they see those problems. Going forward you'll probably see even more and more models with switchable graphics like we're seeing happen now.
     
  33. Sidicas

    Sidicas Notebook Consultant

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    It's not an "Optimus" problem so much as it is an nVidia problem.
    Instead of creating an open standard for the technology, nVidia worked only with Microsoft.

    So pretty much all the work that nVidia + Microsoft did on the technology, can't be used on anything but Windows. So the Linux devs were forced to make a competiting technology that is well documented and meant to become an open standard for all graphics cards, and they had to do it all without nVidia's cooperation.

    As a result, the competing technology that was developed only works on open-source drivers. nVidia doesn't have any open source drivers other than ones that were awkwardly hacked together by volunteers where they spent a lot of time trying to guess how nVidia's hardware works.. nVidia refused to participate. Needless to say, these open source nVidia drivers written for nVidia hardware just don't work well for performance and stability reasons, and nVidia has stated their closed source Linux drivers aren't going to officially support Optimus either.

    nVidia wanted to make Optimus a Windows+nVidia exclusive but ultimately they just end up shooting themselves in the foot as now AMD & Intel have the competing technology available to them on Linux and nVidia doesn't have Optimus on Linux and nVidia also doesn't have the competing technology on Linux either.

    Switchable graphics is a way to avoid the problem entirely because you can configure in software which graphics chip the display is directly connected to, but it isn't the final solution.

    I think it would be a good idea to keep at least one laptop with AMD Fusion / Trinity and a high resolution display as that would be the best solution for people looking for a laptop for linux.

    It's very complicated stuff, but it all boils down to the fact that nVidia hardware is not a good thing to have in a laptop running Linux right now.
     
  34. TrantaLocked

    TrantaLocked Notebook Deity

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    Do any resellers have access to the hotfix for testing?
    D; no one answered
     

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  35. msgbpx

    msgbpx Newbie

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    does any of P170E or P150E support lower resolutions ? They come with full hd 1920×1080 but is it possible to change it to a lower like 1366×768 or 1600×900 ? 1920x1080 on a 15" laptop might be painful for me and i don't want to be wearing glasses just to use my laptop.
    Also if it can't be changed for windows can it at least be changed in video games ?
     
  36. Tmets

    Tmets De-evolving to Amoeba

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    You can change the text size in windows as well as zoom if you want. You can generally change the resolution in games. Downgrading the screen is pointless.
     
  37. party

    party Newbie

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    Is there any reseller besides Eurocom that supports 3D monitors and SLI? Does xotic sell barebones Clevo laptops? And any word when we will see 680mx in these laptops. Looking to buy a laptop before Jan. thanks!
     
  38. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Sager does not offer the 3D screens at this time so any Sager resellers are not able to get them. We dont sell barebone Clevos, the closest we can get is removing the RAM and HDD upon special request. No ETA on the 680MX.
     
  39. Donald@Paladin44

    Donald@Paladin44 Retired

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    All Sager resellers will have 3D in certain models very shortly. Dual nVIDIA GeForce GTX 680M 256bit w/4GB GDDR5 in SLi has been available in the Sager NP9370 for a while now. The GTX 670MX in SLi will be available very shortly as well.

    Very shortly = VERY shortly.
     
  40. Donald@Paladin44

    Donald@Paladin44 Retired

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    UPDATE: The Sager NP9370 is now available with Dual GTX 670MX in SLi. It is also offered with the 120Hz 3D Screen.
     
  41. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    As paladin44 mentioned, Sager just added the option for the 3D screen, Nvidia cards only though the 7970M does not support it.
     
  42. Zymphad

    Zymphad Zymphad

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    I see they added 120Hz LCD, but I don't see the 680MX on the Sager site. Is it something that needs to be updated? I just see 670M, 670MX, and 680M SLI.
     
  43. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Haven't heard any news on the 680MX but Sager is really good at keeping things secret until they are available, just like they did with these 3D screens.
     
  44. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    Wasn't the 680MX meant to be Apple (Mac) exclusive?
     
  45. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    That's the general consensus at this time but no official statement saying it's Mac exclusive. I've heard some rumors to expect it around the end of November but as Hoss said, no official updates on that just yet.
     
  46. Larry@LPC-Digital

    Larry@LPC-Digital Company Representative

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    This is what Sager is saying up to now. It is a Mac exclusive....
     
  47. theaznguy

    theaznguy Notebook Guru

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    When will the autumn sale end for np9150? Was hoping to buy it next week on the 9th :S
     
  48. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    We aren't typically told a head of time when those sales are ending. I'd say you'd be pretty safe waiting until the 9th though.
     
  49. BBoBBo

    BBoBBo Notebook Consultant

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    I was wondering should I got for the NP9170 or the NP9370. I am ordering a single GPU, but with only a 50$ difference between both models, I might go for the NP370 for possible future upgrades. How does the build quality compare between both? I saw a lot of positive feedback on the cooling on the NP9370, but on the other hand, not so much about the NP9170.
     
  50. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Well the 9370 will have that second GPU fan that will allow extra cooling in addition to the increased chassis size to allow more airflow. You also get the benefit of having the option to upgrade to a dual GPU system down the road. If you don't care about using the GPU switching, I'd definitely shoot for the 9370 if within the budget.
     
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