CLEVO Drivers Update Utility by OBSIDIAN-PC

The SynTP happened to me last week Monday or Tuesday after an underclock. If you can let me know where to check for dumps I can send it to you.

Sent from my SM-G930F using Tapatalk

 

Get-WmiObject Win32_PnPSignedDriver| select devicename, driverversion| convertto-csv -NoTypeInformation -Delimiter ','

Let me know if there´s any "Intel Management Engine" line.

 

Dumps are in the windows directory: C:\Windows\MEMORY.DMP
Minidumps are at C:\Windows\minidumps
A useful software to inspect the dumps is Nirsoft’s BlueScreenView

 

There is - and it indeed does report version 0.0.0.1:

Code:

"Intel(R) 100 Series/C230 Series Chipset Family Management Engine Interface - A13A","0.0.0.1"

Intel Management Engine Components are listed as version 11.7.0.1041 under "programs and features", though.

 

Yeap that´s weird, but it´s not a app bug, the app just reads what the system says, i get almost all drivers like that:
.contains("Management Engine Interface") in that case.

code is something like this:

if(line_list.at(0).contains("Management Engine Interface"))
{
ime=line_list.at(1);
ui->ime_installed->setText(ime);
}

Very basic stuff.

 

Intel being Intel, I guess.

The weird part is that it only happens when IME stuff is being updated by the chipset drivers installer. No such issues when using standalone installers.

Installed the latest one (.1045) and Obsidian Tool reports it correctly.

 

Just checked both locations and an't find minidumps or memory.dmp files. There's a possibility that my OS is configured not to keep them.I'll see if I can find a way to enable it.

 

Updated to 1.05.04

- New model added: N850HP6
- New Thunderbolt detection to allow new TB driver versions
- Added a fix for the famous SynTP.sys BSOD - If this does not solve for you then you are probably using too much undervolt
- Added a condition to check for missing TS exe - in case antivirus or bad updates deletes it

 

John@OBSIDIAN-PC

Hey, there is an error

The obsidian tool, there is something that doesn't work anymore for P775DM3-G, with the LAN adapters drivers

Operation not allowed in WOW64 is the error code...

 

For my P750-DM2G, the listed Intel Chipset driver update will stop the trackpad from working under Windows 10 Fall Creators. I have to use System Restore to get it back. Curiously, the fingerprint sensor continues to work, but the symptoms are a totally MIA mouse cursor and even plugging in a USB mouse isn't able to get the mouse to show up. System Restore brings everything back to normal again.

 

I have posted this info before both in post #1031 and other threads as here... No need for updating Chipset drivers as it's not a real driver. You risk only messing up your registery.

 

When that happens either your touchpad is disabled:
- Restart
- Press FN+F1

Or you just need to re-install the touchpad driver (click "FORCE UPDATE") re-install touchpad

It will work again.

 

Yeap i know, i think with the latest windows update i need another method.
I am on it at this moment.

 

FN-F1 had no effect. I'll try force reinstalling the touchpad driver, though. It might be worth a warning in the tool, I thought. Initially I was very concerned about what had happened.

 

@John@OBSIDIAN-PC

I understand that the latest update caused it, just wanted to let you know that it happens.

 

I had to do this and it worked in case anyone was wondering.

 

New App update: 1.05.05:

- New model N240WU
- New model N130WU
- Killer drivers not installing is now fixed
- Added a warning for drivers that might disable the touchpad, it will now tell you to "Force Enable" and re-install Touchpad

Reminder:

- There is a free license (search this thread), it will only allow you to install drivers
- BIOS tab is ONLY for OBSIDIAN-PC clients

 

Hi @John@OBSIDIAN-PC, just to verify, since the last update the app is often getting stuck on "Getting the driver info from server". Sometimes it also says OFFLINE on all drivers and I have to retry several times. Nothing wrong with my connection as far as I can tell.

Kind regards,

 

I'm not sure how a user without a working trackpad can navigate the tool - there doesn't seem to be keyboard navigation support in the GUI

 

Weird, i think we would detect connection problems immediately, we do use the app in assembly line and it´s always being used, no problem connecting to server.
Does this happens to you in more then a place? Like at home and at work?

 

Yeah it´s stupid i know, but it´s no way related to the app itself, just stupid Synaptics / Intel stuff....
You would have to use an external mouse.

 

I'll try an external connection. What I know so far is that the problem is recent. I also haven't noticed a general slowdown in my connection, but may be some kind of trouble in the route between my ISP and your server.

 

@John@OBSIDIAN-PC Since the Intel-SA-00086 Detection Tool is out and most of our Clevo Laptops are now classified as vulnerable, will it be possible to update our Intel Management Engine via your tool when Intel is going to release a patch?

 

Intel Management Engine is just the driver, it wont flash the ME region, that´s done with a BIOS Update.
First you unlock the ME then you flash it, that section is usually part of the 8MB flash rom, we always update that section in our BIOS releases.
Since the OBSIDIAN Tools does not flash BIOS for non-OBSIDIAN clients i don´t think the Tool is able to do anything for you.

 

@John@OBSIDIAN-PC Ok thanks a lot for this information! Very useful indeed.

 

The button to fix the Syntp bug does what exactly?

This?

http://forum.notebookreview.com/threads/synaptics-causes-bsod-on-p650se.770938/page-16#post-10235938

?

 

Yes that´s it!

 

I have to tell you, having moved from laptop gaming to desktop, I really miss your utility lol. That is good work you do. Anyways cheers, and see ya around if I ever go back to laptop gaming!

 

Let me know when you need a proper performing laptop

 

Version updated to 1.05.07

Small bug fixes
Added support to N870HP6

 

Version updated to 1.05.08

- Fixed wrong SB Connect version detection
- Added new Intel HD driver identification for detection
- Fixed a visual step / message in the BIOS update process

 

Its interesting UUID had to be submitted but I decided to get SO to buy it for me since im constantly using the older version of the tool since you started making it ( from US it was pain to even order it..didn't want to finish checkout). Waiting on the verification now sucks that it takes a day but it lets me be lazy and consolidates everything so good work~

 

The problem is that this was never intended to be something "for sale", it was just a app for our clients.
But then so many people started using that i had to upgrade the server, and if this keeps up ill have to upgrade again.
When i have time i will make a proper purchase method, this was the best i could do in a short amount of time.
Sorry for this.

 

Hey John, when I went from BIOS .05 to .07 through your Obsidian Tool on the Clevo P670HS-G the FN + 1 max fan speed combo still works fine, but I noticed the CPU fan speed is a little lower than before, is there going to be a new BIOS anytime soon after .07 for my model? It is not a big deal, its still fast enough, just would like a little extra fan speed.

 

To be honest i doubt that there will be any more updates.
I´ll take a look at it.

 

Updated to 1.05.09

- Fixed a rogue step in the middle of all driver updates that was killing TS
- Greatly improved the BIOS flash process - New independent process is triggered and better information display

 

Thanks, will update now, hopefully this will help my low CPU fan speed issue when I do FN + F1

 

Why did you take the BIOS away? I went to update my BIOS to .09 and now its not showing it as an option, it was showing last night... wow lame of you man.

 

I have no idea what you are talking about.
If your not running .09 you can still do the update like always.
Yesterday there was indeed a bug that would make the app show "There is a BIOS update" even if you were already running the latest, i just released an update to fix that.
Other then that, BIOS updates are how they have always been.
Either way, i guess you know that BIOS updates only work on OBSIDIAN-PC laptops right? Is your laptop an OBSIDIAN-PC? Because if not then the app never allowed BIOS update on your system.

As for your quote:
"Greatly improved the BIOS flash process - New independent process is triggered and better information display" - This is an improvement for the BIOS flash process, it does not mean that non OBSIDIAN-PC laptops are able to update, i just add that information because this thread is followed by some of our clients too.

 

Hello John,
Is there a fix for the Intel ME Security Bugs?

 

I am running Obsidian BIOS 1.05.07 on my laptop, I was just confused because it offered .09 upgrade then that upgrade was gone.

 

What is your laptop model?
I'll check if there is any update.

Sent from my MI 5 using Tapatalk

 

I think Prema posted a fix in this forum.
The one i been using:

Download:

https://www.obsidian-pc.com/IntelME_FIX.zip

Run Intel-SA-00086-GUI.exe to check if you are affected.

Run update.bat to update ME region.

Restart

 

Thanks a lot.. and your app is so great to get all the drivers and goodies up to date

 

P670HS-G

 

does this fix work for an W650KK1 too ? Will this fix the vulnerability?

 

John do all clevo laptops use synaptics driver? - http://www.guru3d.com/news-story/hp-patched-a-keyboard-driver-that-could-be-used-as-a-keylogger.html

 

They do but it´s for the Touchpad and not the keyboard so im not sure if it could have any relevance to our laptops.
BTW i just checked and i will be releasing a BIOS update for your model soon

 

Update to 1.05.11

- Added support for P751TM1-G and P775TM1-G

 

hey john, what does your fix for syntp bsod do in your app? because i fixed that issue with the famous workaround to remove hotkeys from the registry in the clevo control center.. but now that i'm upgrading to the latest clevo control center version i'm afraid it might happen again..

oh and also i have this same issue they reported a few pages ago

https://gyazo.com/61fbcb656e7f75f2acdda02ccf2711f1

if you need to get on my machine to investigate let me know