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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Is the app at C :program Files\LaptopTools\ ?
    Start with Windows is more then tested, should be working. Check is task exists at Task Scheduler.

    Sent from my MI Note 2 using Tapatalk
     
  2. Danishblunt

    Danishblunt Guest

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    Yeah It's in C:/Program Files/LaptopTools/FanControl.exe
    yeah it's in Task Scheduler. I readded it in Task Scheduler and now it seems to work, not 100% sure why it didn't work before.

    The CPU microlag on stresstest is weird tho. I believe it does conflict with the CCC, I'll try and uninnstall the CCC and see if the fan control causes microlags again.
     
  3. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Please test it and report.
    Also test with bigger update interval and check if improves.
    Can you tell me what stress test you are using so I can try it.
    And what is exactly lagging? Full system?

    Sent from my MI Note 2 using Tapatalk
     
  4. polosatiy123

    polosatiy123 Notebook Enthusiast

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    For me it is, if it's on 'EC Automatic' or 'Max Speed' then fn+1 works normally, if any other option selected then it'll start spinning at 100% and return to specified RPM for current temp (takes less then 1 sec if in 'Manual Mode' and a bit more for tables preset in 'Automatic Modes' to return from 100% after pressing fn+1).
    Me using Unigine Valley and no such problems with CPU fan as Danishblunt experiencing
     
  5. Danishblunt

    Danishblunt Guest

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    Simply using XTU stresstest.
    When uninstalling the Clevo Control Center, the microlags still exist, however it doesn't ramp up and down on the CPU when doing GPU only tests. so there the CCC seems to fight for control over the FanControl software.
    Yeah the entire system has microlags, mouse freezes and system gets hickups.

    EDIT:
    I tested with different times, suhc as 300ms, hickups still happen. I set the security level a little higher on temps, then the hickups get delayed until the temps reach security level and start microlagging again.

    Note that the hickups dissapear when I close FanControl.

    @ polosatiy123

    Try GPU-Z render test and make sure u have nothing else running on the CPU, see if you still don't get the same behavior.On mine the FanControl and CCC fight for control over the CPU fan lol
     
    Last edited by a moderator: Jul 23, 2018
  6. djsubtronic

    djsubtronic Notebook Evangelist

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    Killing Open Hardware Monitor does enable the GPU to be detected. Fans work great like the CPU, responsive and accurate.
     
  7. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ok that's good info. It means lag happens only when security max fan speed kick in!
    I will try to reproduce it.
    Thanks.

    Sent from my MI Note 2 using Tapatalk
     
  8. Danishblunt

    Danishblunt Guest

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    No problem, so far the software is much more like beta than alpha, it is responsive, never crashed so far, functions mostly work aside from few glitches such as fighting for fan control with CCC and the microlags, really good work there!
     
  9. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    If CC fights for Control even when you have CC in automatic then there is nothing I can do... It will always be like that with that specific CC version. You will just have to uninstall CC, sorry.
    Microlags is blowing my mind, when security max speed kicks in, the Fan Control isn't doing anything at all, it sets fans to full and then waits until it comes down.
    If you close Fan Control and manually set fans to max using FN+1 does your system also lag?


    Sent from my MI Note 2 using Tapatalk
     
  10. Danishblunt

    Danishblunt Guest

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    No, when shutting down FanControl then there is no microlags, regardless of profile, maxfan etc. The only way it microlags is when I have FanControl open.

    Even when turning Max fan on FanControl, it still causes minilags on stresstest.
     
  11. polosatiy123

    polosatiy123 Notebook Enthusiast

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    tried it just now, everything working like a charm!

    There is no problem with fan stops spinning after closing GPU-using apps (described here CLEVO Drivers Update Utility by OBSIDIAN-PC) for me either now, but i haven't killed Open Hardware Monitor. I dont know what changed, only thing that i've done is set ramping steps to 1 and update interval to 350, rebooted couple of times, it's working just like CPU fan now, spinns according to temps.
     
  12. Danishblunt

    Danishblunt Guest

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    Guess my CCC is simply being annoying then.
    It's a small thing anyways since I won't be doing any GPU loads that won't use the CPU. Still reported it in case someone would get annoyed by it.
     
  13. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Does it makes a difference if it is with the fan control window visible or minimized?

    So you mean that even with FanControl open with EC Automatic selected it still lags?

    Sent from my MI Note 2 using Tapatalk
     
  14. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Systems with switchable graphics still need small improvements that's what was causing the reported NO GPU action. I'll get that tuned soon.

    Sent from my MI Note 2 using Tapatalk
     
  15. Danishblunt

    Danishblunt Guest

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    You hit the jackpot. This only happens when the fan control window is visible. When it's minimzed it won't microlag anymore.
     
  16. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ahhhhhh yeah... do not underestimate a non-hardware accelerated window updating at such a fast interval!
    DONT LEAVE THE UI MAXIMIZED IF YOU DONT NEED IT, it's heavy on resources!
    When i finish this stage i will start adding some sorts of UI acceleration to reduce that... PS. To be honest only the Load Horizontal Bars are crap, they are doing 99% of the Load, that's just because i was lazzy to make proper horizontal bars... i will do it later when i do not have anything else better to do!

    PS2. Regardless of whatever anyone says please consider this software as Bugged, Unsafe, destroyer of all Laptops, Capable of starting World War 3... this way your expectations will be low and you wont write me furious PMs insulting me.

    PS3. Understanding Alpha/Beta stage and other replies to PMs i got (people asked by PM, but here it is for everyone to read and maybe prevent duplicated PMs):
    - Unlike Release Version this ALPHA needs a internet connection to check if BETA is open or Closed!
    - When we have enough "urgent" TODO tasks we will temporary close the BETA until we finish next update. Pre-Release licenses will allow you to keep using it -> This was the most evil idea i could come up with to make users buy the license, and yeah i totally admit it proudly :p (first make them want it, then make them hooked on it, then make them pay).
    - Someone also asked what info do we gather, i guess privacy concerns and such... our apps gather ZERO, they send ZERO data to our server, it's actually the other way around, they fetch updates and license activation info from our server, that's it....
    - The price for the final release version will be 40€, yeah i know it's expensive, nothing i can do about it, it's custom work for a niche market, sales are always little, even at 40€ it will take around 6 months just to pay initial costs. I bought a single class for this software that will take away 50 license sales alone!... so, again, i'm sorry but i can't cut down more unless other resellers start making deals to use/re-sell any of our software.
    - We have no ETA on anything, let me say that again, we have no ETA for anything
    - We have not decided if we will have any Free Limited Version of Fan Control (that's something we will decide when first Release Version comes out).

    Hope that answers all PMs.
     
  17. polosatiy123

    polosatiy123 Notebook Enthusiast

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    Yes, i'm sorry, that thing with Optimus didn't switch off dedicated GPU after i closed the benchmark is caused by GPU-Z running in tray, thats why fan continues spin according to Manual fan set. Setting ramping steps to min makes fan shutdown lot more smooth thou

    Last thing for today - possibly dangerous thing - when Fan Control is runnig and one is trying to reboot Windows will give a notification that 'app is preventing restart' and if you will tap on 'Restart anyway' then Automatic EC will not be restored and nothing will control fan during restart, OS loading until Fan Control will not start automatically through task sheduller (only if you set it to do so!). You'll need to manually press fn+1 two times to restore default settings!
     
  18. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Are you 100% Sure of that?????
    Because i actually made code EXACTLY to prevent that from happening... maybe i did not push it to the version i released, i will check tomorrow....
    DANG.... finally something REALLY wrong was detected, HURRAY!!! I was starting to think this alpha was production ready :p
     
  19. Danishblunt

    Danishblunt Guest

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    I restarted it several times during testing and I had no such issues at all.
    Automatic EC would simply take over, but then again it seems my CCC is way more agressive than urs since when I do some GPU testing only it will fight for CPU fan control as well, while yours doesn't.
     
  20. polosatiy123

    polosatiy123 Notebook Enthusiast

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    Yep, tried it like 5 times, all the same. Only if app is in 'Manual Mode' or in one of 'Automatic Modes', in 'EC Automatic' everything is fine, no notifications when rebooting. Pic related (sorry isn't in Eng)


    UPD: if you choose 'Manual Mode' for once and then even choose 'Automatic EC' without closing app manually before rebooting the computer you'll get the notification too. Fans will operate on EC's fan tables thou , so it's not dangerous in that specific case


    UPD 2: just now i've done how it's described in previos paragraph (manually chose 'Automatic EC' and reboot ignoring that notification), like 5-10 mins after boot (Fan Control delayed for just 1 min) first GPU and then (after 2 secs) CPU fans spontaneously started to spin at 100% without any reason. I just hit fn+1 twice and problem is gone. I haven't touched Fan Control after boot, so it was on "Automatic EC' option. It's probably not dangerous as well, but a bit scary :D

    UPD 3: Just reproduced previous thing two times with same scenario: deleted "LaptopTools" folder from program files, re-copy downloaded "LaptopTools" with Fan Control in program files, set 'Manual Mode', then set 'Automatic EC', reboot ignoring notification. After reboot the effect persist: 3-5 mins after Fan Control is started by task sheduller, fans go nuts at 100% with no reason. Simply pressing twice fn+1 helps

    UPD 4: errrrrrrrr ok so i've done next thing: i've made a 'clear installation' one more time as in previous paragraph, but this time i haven't touched any 'behaviour' configurations in 'manual mode' (previous times after choosing manual mode i've been changing anything in 'behaviour': ramping steps, fan update interval, adjusted speed and temps).
    Got back to "Automatic EC', rebooted properly without any notifications (and i clearly heard how it's was applying EC's profille just before reboot (fan gets quiet and then starts spinin again)).
    It's made me suspicious about configs, so i've changed them like in previous times, then tried to reboot and got the same picture with notification and crazy 100% fans after Fan Control delayed start.
    So i deleted just "settings" folder from C\prog files\LaptopTools and copied a fresh one "settings" from downloaded and unpacked "LaptopTools" and "FanControl" archives.
    AND NOW, for some reason, it's working all properly even if i change any 'behaviour' configs, reboot on 'Manual' or on 'Automatic EC', etc.
    So it seems that maybe problem was somewhere in those settings?
    I've got a copy of settings from my first "installation", so i'll try to get it back in C\prog files\LaptopTools and see what's happening :D :D :D
     

    Attached Files:

    Last edited: Jul 23, 2018
  21. matyee

    matyee Notebook Deity

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    fancontrol does not work on my clevo 751tm1. I will test on my p775dm3 tomorrow
     
    Last edited: Jul 23, 2018
  22. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    It will always show the message I know... The question is, are you sure the laptop is not in Automatic? Because even on force close it sets to automatic in the EC. Try it like this:
    - don't add the app to startup
    - put app in manual
    - restart the laptop
    - don't open the app, just run something heavy, does the fan speed change ?

    Sent from my MI Note 2 using Tapatalk
     
  23. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Yes it does work on your P751TM.
    Show me what error you are getting.

    Sent from my MI Note 2 using Tapatalk
     
  24. matyee

    matyee Notebook Deity

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    I will post screenshots tomorrow. For gpu is says disable, for cpu all brackets show 0-30C and no effect any switch I have changed :( may be i was doing sthing not good.
     
  25. EARNEST

    EARNEST Notebook Consultant

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    Hey, sorry if this was already asked. had the special license for forum members been deactivated and no longer applicable? i've tried to launch the app and it keeps saying purchase license. thanks.

    UPDATE. Seems it is expired and no longer available. It was a nice run, thanks a lot, very useful tool :)
     
  26. Danishblunt

    Danishblunt Guest

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    Just checked, still works normally.
     
  27. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    License for what?
    Updater? Or Fan Control?

    Sent from my MI Note 2 using Tapatalk
     
  28. AndiiiHD

    AndiiiHD Notebook Consultant

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    i think he means the OBSIDIAN TOOL ("old version", the link in your signature which now brings the 404 Oops, PAGE NOT FOUND message) which i found out myself today doesn't work anymore -> a purchase Lincence button appears after starting the obsidian tool. In the past it was free to use with the NBR licence file that was posted somwhere within this thread. I have installed the new updater App now - but it's not possible to update (do we have to purchase a licence or will there be a free NBR licence too?).
     
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  29. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    So with all this i noticed it no longer makes sense to sell Advanced or Ultimate licenses of the OBSIDIAN TOOLS (now updater), since the advanced features are basically moving to CONTROL STATION for free! (this alone is a huge reduction in the profits of our software).
    BUT there is a catch, you tell me what you think about it... Control Station will be where all new stuff will be added, features like optimizations which have been discussed before, widgets, support for other projects like ThrottleStop integration, etc, and it will be free, just like Keyboard LED will also be free. I´m ok with this to be honest, BUT, in exchange i would like to end the free Updater/OBSIDIAN TOOLS license.
    I´m ok with offering offline stuff, even though they will require huge amounts of time to code, but the free Updater license is doing us harm, its hard to keep up with all the server load, and the leaching is reducing the service quality.
    So, you tell me, would you rather have a free Control Station / Keyboard LED or a free Updater license?

    That was my original message about the free license.

    Sent from my MI Note 2 using Tapatalk
     
  30. AndiiiHD

    AndiiiHD Notebook Consultant

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    ok i understand the intention now, for me personal - i have no need for keyboard LED tool, i just use white color for my keys backlight. I have not tried out the new control station yet. But i think i'll not need Fan control at all because during gaming i simply use "FN+1" anyway and put on my headset. For the rest (watching movies / surfing in Chrome) the EC automatic Fan profile is doing me well.

    I would only have need for an driver updater because the clevo official ftp servers are crappy slow and not up to date. It was nice to have a tool and not manually have look/search for NVIDIA / Intel UHD 630 / Intel WLAN 9260 / Realtek LAN / Cardreader etc. on the corresponding chipset/suppliers websites.

    I use the Clevo model W650KK1 and have now switched to the N957TP6 variant which is holding me back to buy an updater app licence because this model is not fully supported by the tool anyway but it was usefull to update the Intel and NVIDIA stuff and Realtek LAN+Cardreader drivers in the past and give feedbacks in this thread.
     
    Last edited: Jul 24, 2018
  31. polosatiy123

    polosatiy123 Notebook Enthusiast

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    Yes, i'm sure, more of that, fan stops to spin at all after a force shutdown. And it's not always shows the message for me, IF it shows it then it can't restore automatic EC on force shutdown, OR in another case it will not show the message and restore auto EC successfully.

    I've done the thing you asked and then run Throttlestop benchmark, CPU get up to 70c without any fan spin, so yeah.

    BTW, i said in my last message that Fan Control started to work fine and i've tested it with several successful reboots, but i've turn on computer this morning and those things with both fans ramping at 100% and notification on reboot are back, dunno why
     
  32. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I will do my best to add your model!
    But please understand if things kept as they were, i would have to rent 2 or 3 more servers for a decent service quality, overall leeching was CRAZY, and i doubt the leeching came from NBR members alone....


    As for Fan Control we now have a big enough TODO list.
    We are halting the Beta until next update (which should probably be later today!!!)
    Thanks!
     
  33. EARNEST

    EARNEST Notebook Consultant

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    I would rather have an updater to keep drivers up to date and secure. Not that of a big fan for LED control and things like that.
     
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  34. Danishblunt

    Danishblunt Guest

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    How is the Keyboard LED compared to the CCC one btw?
     
  35. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    More clean, lighter, faster, better... with new modes like reacting to temperatures and such...
    But not done yet.

    Sent from my MI Note 2 using Tapatalk
     
  36. Danishblunt

    Danishblunt Guest

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    Sounds gucci. I don't need any driver update softwware so I would love something like that seperately.
     
  37. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Fan Control update should be available later!!!
    Limited beta should be re-activated with it.

    What's done:
    - improved close and force close fan restore to Auto
    - improved Optimus detection
    - New default values and System Load changes to avoid loading erratic fan values

    More to come...

    Sent from my MI Note 2 using Tapatalk
     
  38. optimisez

    optimisez Notebook Consultant

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    Hi @John@OBSIDIAN-PC, just let you know that Control Station Wifi function not able to switch off properly at my P650RS-G Killer Wifi.
     
  39. optimisez

    optimisez Notebook Consultant

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    Weird zero GPU temperature. lol. upload_2018-7-24_22-14-47.png
     
  40. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Not weird, you probably have a Optimus GPU... functions needed to make it work with optimus are usually called after full app load. Looking at the disabled Fan Modes box, the app is disabled (no license / beta closed atm ), so nothing was loaded/done because of that... thats just it!


    Im using a Killer Wifi myself. Are you running latest drivers / latest window 10 version? It works just fine here.
     
  41. optimisez

    optimisez Notebook Consultant

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    Ya.
     
  42. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Hummm maybe you have CC installed too right?
    Control Station was made to be used without CC.
     
  43. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Updated Fan Control to 1.0.1 -> I just noticed i started the alpha with the wrong version number... well too late to go back !!

    - improved close and force close fan restore to Auto
    - improved Optimus detection
    - New default values to avoid missing settings to do weird stuff
    - System Load tweaks to avoid loading erratic fan values

    Please report back! Beta is open again! Have fun!
     
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  44. optimisez

    optimisez Notebook Consultant

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    Not sure why GPU is disabled.

    upload_2018-7-25_0-1-12.png
     
  45. cwiggy78

    cwiggy78 Notebook Guru

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    How to get involved in the fan beta and pay for full program in advance ?

    Kind regards

    Chris (UK)
     
  46. Chastity

    Chastity Company Representative

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    At 20 EU + 35/40 EU for both, I will have to pass. That's a bit too steep for me for what the apps do.
     
  47. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    What laptop model do you have?
    Does it have Optimus ?


    You dont need to pay for anything while in beta.
    http://obsidian-pc.com/FanControl.zip -> Copy all contents to C:\Program Files\LaptopTools\

    I totally agree, but it´s such a small niche market that anything bellow that and i would rather have the software limited to OBSIDIAN-PC clients and maybe get more laptop sales with it. As i said i made everything available and theme ready for resellers to jump in, if your reseller jumps in you will get everything for free. You can be sure we are already being contacted by some resellers!
    As we progress with deals with other resellers (for any of the software packages) we will try to lower the license price.

    At the moment i can´t just keep devoting 8 to 10 hours a day, hire developers, rent servers and then sell this cheap or offer it for free. If we were this 100 people company selling hundreds of laptops per month then i would be totally fine with, we are not, sorry. Maybe in the future, who knows!


    For those looking for the current full package: http://obsidian-pc.com/LaptopToolsFull.zip
    All contents must be placed at C:\Program Files\LaptopTools\
     
    Last edited: Jul 24, 2018
  48. optimisez

    optimisez Notebook Consultant

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    P650RS-G with 1070 graphics card. I guess it has Optimus.
     
  49. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Yeah it should activate GPU info only when NVIDIA is ON.
    Try opening NVIDIA control panel to check if it activates the GPU and Fan Control starts reporting it correctly... if it does then it´s working as intended, it will only start monitoring GPU when it has been activated at least once...
     
  50. optimisez

    optimisez Notebook Consultant

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    After I set to Nvdia graphics card, the temperatures goes crazy high. lol. Fan Control updated to version 1.0.2.
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