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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    It was my mistake...
    I will fix it tomorrow, for now you need to right click control station with right click and choose start as Administrator.

    Sent from my MI Note 2 using Tapatalk
     
  2. turn00

    turn00 Notebook Geek

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    No problem. I can wait for the fix. I'm not fully using the control center just yet.

    Sent from my Pixel using Tapatalk
     
  3. Lynx2017

    Lynx2017 Notebook Evangelist

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    John I get 404 Error everytime I click the link in your signature now to download Obsidian tools. This happen for anyone else?
     
  4. philstopford

    philstopford Notebook Consultant

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    Fan Control 'normal' mode seems to be more twitchy than the EC automatic mode on my P750DM2G when the CPU is under sustained full load. Instead of a constant RPM, the fans are cycled up and down as though the software is sitting on the fence between two values.

    It's not really clear to me where this is coming from. I find myself wanting some kind of trace to understand what the RPM/temperature trends were for a small period of time, that might allow me to understand the interactions and what scope there is to tweak things.

    For now, I'm just using EC automatic.
     
    Last edited: Aug 2, 2018
  5. Dennismungai

    Dennismungai Notebook Deity

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    Also, unrelated to the Obsidian utility:

    I noticed that the Touchpad driver (offered for the Clevo P95xER-series such as the Eurocom Q6) has no uninstaller in appwiz.cpl.

    I want to remove the touchpad driver to prevent the classic SynTP.sys and hkkbdflter.sys BSODs that occur quite frequently.

    The driver installer seems like a packaged appX bundle (installed as a Windows UWP package). If anyone knows how to uninstall such, please assist.
     
  6. Dennismungai

    Dennismungai Notebook Deity

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    This is a beautiful thing to read.

    Yes, a repaste well done should result in massive improvements over stock applications :)
     
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  7. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Try DriverStore Explorer(RAPR).
     
  8. Dennismungai

    Dennismungai Notebook Deity

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    Came across this a while back: https://www.facebook.com/AfterShock...nced-windows-10-os-crashes-b/633725643484291/

    So apparently its' Windows 10's disgusting policy of enabling automatic driver updates.
     
  9. Lynx2017

    Lynx2017 Notebook Evangelist

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    Can someone please tell me why John's link to Obisidian Tools sends to me to a 404 error page. Does the download link for Obsidian Tool's in John's signature work for anyone else? It does not work for me still, tried 3 days in a row now. 404 error each time, won't download
     
  10. Dennismungai

    Dennismungai Notebook Deity

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    Wasn't the tool discontinued? Go back up a few pages.
     
  11. electrosoft

    electrosoft Perpetualist Matrixist

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    I pointed this out a few days ago. The link in his sig still points to his old one package download.

    If you check the very first page/posting, the link has been updated to point you in the right direction.

    https://www.obsidian-pc.com/en/downloads#files/OBSIDIAN TOOL
     
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  12. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    It all depends on your settings....

    Security Settings - Where does it trigger max fans, and when does it restore previous manual behavior

    My Settings:
    [​IMG]

    The smaller the difference from Start and Restore the bigger is the chance you get a "ON / OFF" Behavior...
    Try it like mine.

    Behavior - Ramping slower or faster until it reaches the security value

    My Settings:
    [​IMG]

    Try small steps like 1 or 2 with a update interval from 220 to 300...

    If you spend enough time with the settings you can tune it pretty much any way possible.
    The only thing missing is adding some advanced option for stuff like units with shared coolers and some other details.

    SynTP.sys and hkkbdflter.sys BSODs is caused by Control Center.
    Control Center will install the filter in both touchpad and keyboard, thats what causes the SynTP to crash, the best solution is to uninstall Control Center....
     
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  13. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Updater updated to 2.0.8.
    - Chipset now installs chipset, then installs Touchpad, then Activates touchpad registry key (needed for Windows precision touchpad)
     
  14. NomadFX

    NomadFX Notebook Consultant

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    Awesome work John! Keep it up, realy impressed.

    I would love to have more a smoother transition between the temp steps tho.
    f.e. my temp drops below 66°, fan drops down from 40% to 30%. for me it should not happen instantt but smooth. is that possible?
    i own a P760RS-G where im using your fan control now and a N871EK1 which has the newer version of CCC (still ugly as ****). but the good thing here are the slowly ramping up or down fan speeds. not as erratic as with your (awesome) software.

    i guess thats something i can achieve with the fan table settings? or is it possible to add a checkbox like "smooth out speed transition"? ^^

    bzw the updater tool does not update on my laptop. stuck with 0.0.07
     
  15. philstopford

    philstopford Notebook Consultant

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    For the LED control, it seems that 'yellow' and 'white' are indistinguishable from each other on my P750DM2G. Not sure if that's a limitation of the hardware or a glitch.
     
  16. HawkInOz

    HawkInOz Notebook Geek

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    Easily accomplished with the Manual Mode.
     
  17. NomadFX

    NomadFX Notebook Consultant

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    can you post an example screenshot? it would need way more steps to do that imo. even 5% jumps doesnt sound smooth.
     
  18. Tuan Hoang

    Tuan Hoang Notebook Consultant

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    Hi John, just purchased the license and now my fans stop screaming instantly. Looking good so far!
    However the monitoring section doesn't seem to work? I launch OHM within the LaptopTools folder and it's still like this. Does this affect the app ability to control fans?
    Model is PA70HS-G.
    UPDATE: Manual Mode doesn't work. My GPU temp reaches 90*C and fans are still off making the computer to shutdown :(
    upload_2018-8-2_16-39-35.png
     
    Last edited: Aug 2, 2018
  19. HawkInOz

    HawkInOz Notebook Geek

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    upload_2018-8-2_18-45-56.png

    My temps reside in the 40-65 range under normal load, so I tweaked the ranges a bit and made the speed uniform across them - with a fairly steep ramp-up afterwards if needed. Works great, and keeps the fan speeds from jumping up and down continuously, which bothered me at first, too.
     
  20. KWSW

    KWSW Notebook Enthusiast

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    I just bought the updater and fan control software and while fan control activates, updater software status still says "software not updated" even after I get the message "you have activated the software".
    Please advise on how to fix this. Thanks!
     
  21. HawkInOz

    HawkInOz Notebook Geek

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    If both were on the same order, then you need to contact support by replying to the order confirmation email. Happened to me, too. The same order number can't be used for both products. They created a "b" order number for me to use on Updater.
     
  22. KWSW

    KWSW Notebook Enthusiast

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    thanks for the reply, I will do that.
     
  23. D2 Ultima

    D2 Ultima Livestreaming Master

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    I think I know the problem. It probably booted while your GPU was off and when it turned on it didn't start monitoring it. HWiNFO64 is like that too, sometimes the GPU data will be entirely empty until you force the GPU to turn on (like launching GPU-Z and hitting the sensors tab) just before opening HWiNFO64.

    I'm not sure how to code a fix beside spiking a 3D GPU load event intended to force the dGPU to turn on on boot, though. But try that for me. Exit the software on "manual" fans (your dGPU shows as disabled there, yes?) then start GPU-Z, change the GPU at the bottom to your 1070N, then hit 'sensors" tab and immediately launch fan control. Then see if your dGPU still shows up as disabled and if it won't control your chip.
     
  24. NomadFX

    NomadFX Notebook Consultant

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    Not sure if serious? if your temp drops 10° your fans will drop dramatically and it happens instant... Trying to troll me? :-D

    Imagine a staircase. Thats how the fans behave right now.
    I would love to have more something like a ramp, smooth transition. Hope you understand my case now. :)
     
  25. anytimer

    anytimer Notebook Virtuoso

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    I'm waiting till my model is supported, but now that the updater GUI is completely locked out, how will I know if my model has been added to the drop down list?
     
  26. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    The all purpose of Fan Control is to use in Manual Mode. Automatic Modes are mostly for brands or people with enough free time to make tables.
    When in manual mode you can fine tune the ramping by adjusting the settings in Behavior tab!

    Not a glitch sorry, colors are fine in all keyboards i have tested, are you sure its not a problem with your keyboard? With the old CLEVO software did the colors work good?

    The Fan Control does not seem to be able to get temperatures from the only current included monitoring engine (OHM), the only instance i have seen this was with a corrupted WMI repository! That´s a really bad sign, i would scan the HDD for errors.
    To fix that open CMD.exe with Admin rights and type this:

    sc config winmgmt start= disabled
    net stop winmgmt
    Winmgmt /salvagerepository %windir%\System32\wbem
    Winmgmt /resetrepository %windir%\System32\wbem
    sc config winmgmt start= auto

    Each line is a command. Tell me how that works for you.
    Also do not open OHM from Fan Control folder... i strongly advise against touching it or running other instances. Will will make our own monitor engine ASAP.

    Already sent you an email... we need to finish the license website so that it can generate two licenses in the same order... sorry for that.
     
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  27. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Nahh the fan control is already Optimus ready... not getting CPU temps like in his case is something else, that shows that the software is totally unable to talk with OHM, and usually its a bad sign! I´ve seen that happening once before with a corrupted wmi repository, scary!
    We are already developing our very own monitoring engine, so soon there will be no need for OHM, you will be able to choose from all the engines we manage to add, and the default will be the "included" which will be used for other neat things like Set keyboard colors according to Temps and Load ;)

    You can check here:
    https://code.obsidian-pc.com/product/obsidian-tools/
    (Laptop model list)

    What model is yours exactly?
     
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  28. NomadFX

    NomadFX Notebook Consultant

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    i didnt talked about auto mode, im talking about manual mode. the range from 30°-90° with only 9 steps is not enought to smooth out the fan behaviour. as soon as the temps reach a new threshold, the noise of the fan ramps up or down instant.

    i adjusted my fan tables yesterday to smooth them out but even 5% changes in speed, that happen instant are annoying. isnt there a possibility to build in a smooth transition between the steps and allow up to 20 seconds for the temp checking instead of only half a second?

    i played around with all settings in the behaviour tab, fan speed change still happen instant, no matter what setting i use. Bug? or is my english that bad, that nobody understand my problem? :)

    btw my whole company uses clevo barebones (80+) and im writing an article and promoting your software in our wiki right now. maybe its worth the time to read and understand my problem :)
     
  29. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Update Interval is the time for each fan RPM update, like a clock counting.
    STEPS is the amount of percentage it goes up or down on each count.

    Ultra SMOOTH example:
    Update Interval: 300
    CPU steps: 1
    GPU steps: 1

    Less but still Smooth example:
    Update Interval: 280
    CPU steps: 2
    GPU steps: 2

    Normal Ramping example:
    Update Interval: 300
    CPU steps: 3
    GPU steps: 5

    Fast Ramping example:
    Update Interval: 250
    CPU steps: 5
    GPU steps: 10

    Extreme example:
    Update Interval: 250
    CPU steps: 100
    GPU steps: 100

    I can add more ramping options, even add options of ramping per temp range, i´m just afraid that it will make it hard for the user to understand how to use all the options...
    Adding options is really easy to be honest.
     
  30. NomadFX

    NomadFX Notebook Consultant

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    Thx, John, thats what i excpeted from this settings but then there are clearly bugged for me. No change in behaviour if 500,1,1 oder 1,100,100. They also work in both directions i guess, ramping up and down?
     
  31. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    That´s pretty much impossible, PM me with a TeamViewer ID and PASS so i can take a look. The Ramping code is so simple, i cant understand how it can fail, unless, you have something else screwing it, like a CC in manual fan mode or something...
    Also, what is your System model?

    I noticed you said Control Station is not updating, easy fix: close it, go to C:\Program Files\LaptopTools\ and right click Control Station and select "Start as Administrator" voilá!
     
  32. NomadFX

    NomadFX Notebook Consultant

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    Im at work right now and im talking about my my private laptop. Thx for your support, Teamviever would be great but its not possible right now. Maybe later in the evening?
    CCC uninstalled + cold reboot before i installed your fan-tool. Not sure if i uninstalled CCC with manual oder auto mode enabled. Guess that could be the problem.
    I will restore my System this evening, make sure CCC is in auto, then uninstall, reboot, install your tool and see if your ramping settings work. If not i will report back and we can sort it out hopefully.

    Is there a ccc uninstaller around? like DDU for Nvidia drivers?
     
  33. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Nop no need for that.
    Installed CC in automatic mode or even just uninstalled (does not matter what you had before).
    If you are not able to adjust ramping PM me so i can take a look.
     
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  34. HawkInOz

    HawkInOz Notebook Geek

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    My bad. Misunderstood. No ill intent on my part.
     
  35. NomadFX

    NomadFX Notebook Consultant

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    no worries, seems like im bugged and your advise was correct.
     
  36. -BaTaB-

    -BaTaB- Notebook Consultant

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    Yo John, a couple of fast questions.

    1) How stable the software is? Would you advise mean to remove CCC and Obsidian Tools and switch to the new suite? I'd like to have manual fan tables ;D.
    2) Being an Obsidian-PC buyer, do I have a free license? If yes, how do I get it?
    3) Will throttlestop still be integrated in the suite? Could I use it together with the cpu setting you implemented? This would be nice since intel XTU is the only software that lets me get around power limits and get higher overclocks.

    May I suggest the addition of a rollback option for drivers? I was recently annoyed by the latest nVidia driver which caused high GPU load for no reason and since this wasn't monitored by task manager and so on, it was kinda hard to debug. A direct button for rolling back drivers that got recently updated would be super handy.

    Cheers and thanks
     
  37. anytimer

    anytimer Notebook Virtuoso

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  38. NomadFX

    NomadFX Notebook Consultant

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    Update, just bought a second Version for my XMG A707 - Laptop at work. The Behaviour-Settings do work here, but only for ramping up the speed not down. Is this intended behaviour? If so, why? Thx! :)

    Edit: Also the GPU shows up disabled while its cleary used by cinebenchR15, Photoshop and so on. Checked with MSI Afterburner. Optimus Settings set to prefer Nvidia Card. CCC 2.0 is uninstalled (yay)

    Edit 2: Not using OHM until it doesnt make problems with Optimus. Good Idea? Everything seems to work just fine without OHM.
     
    Last edited: Aug 3, 2018
  39. optimisez

    optimisez Notebook Consultant

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    I think you also need to make Updater auto reinstall Intel ME as after installing Intel Chipset, the version number of Intel ME will become 0.0.0.0.
     
  40. NomadFX

    NomadFX Notebook Consultant

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    An option to disable the security feature would be nice because a I7 8750H does spike all the time into the 90° degrees if you boot, start Programms and so on.

    Or make it possible to set it up to 99° :) This should solve the issue as well.
     
    Last edited: Aug 3, 2018
  41. anytimer

    anytimer Notebook Virtuoso

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    Perhaps a better approach would be to use the values from the sliders to create a piecewise-linear curve that could be used to calculate the fan speed at any intermediate temperature on the fly. He is unhappy that the fan speed is resembling a staircase. You need to add micro steps in between so you get a smoother curve.

    E.g. from the picture on your website https://code.obsidian-pc.com/product/fancontrol/
    Above 81C the fan is going full blast - 100%.
    If the temperature drops to 80C, fan speed suddenly drops to 80%. That is audible and inelegant.

    If you take the range 76-80C (actually 75-80C), you have two points (75C, 80%) and (80C, 100%). In a piecewise-linear approximation, that is a 20% speed variation over a 5C range, or 4% per deg C. So from those same two points, you can easily calculate intermediate points:
    (75C, 80%), (76C, 84%), (77C, 88%), (78C, 92%), (79C, 96%) and (80C, 100%).

    It is not much trouble. If x is the current temperature, and f is the fan speed, then
    for 75<x<80, f = 80 + 4(x - 75)
    You can calculate the slope for each segment when the fan UI is updated, or on the fly, as you see fit.

    Don't bother with delaying the fan speed variations - if you link it to the temperature, the changes will be gradual, unless the heatsink gets detached, which is quite a different matter.

    Btw. any progress on fan speed monitoring?
     
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  42. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I lost you there, what OHM? You dont need OHM, the Fan Control control will manage it and use it to get temperatures and load even in optimus systems, so do not open it or have it open before or after running fan control.
    The app should display "disabled" when no GPU is enabled (optimus) and show temperatures according when its enabled.
    If it´s not showing GPU values please let me take a look remotely to try to find a solution, since in my optimus systems its working perfect.

    Ramping steps work for both Ramping Up and Ramping Down, should not matter what system you are using...

    There is a reason why the Security Values ignore all ramping and immediately turn ON and OFF, that is called safety. Keeping a laptop at 90C is not "normal"...
    I will think about what else i can do to improve the ramping... because i think i might be neglecting some situation, on my P775 it works perfect with the already included options.

    I already have ramping up and down values... i did not add ramping on security values because i dont really think its "secure". If a CPU reaches 90'C very fast and you have a slow ramping then it will be in 90C+ for a long period of time until the fan catches up to max value...
    What im thinking about doing is allow you to tune different ramping per range:
    From 0 to 50ºC - Slow Ramping
    From 50 to 70 - Faster Ramping
    From 70+ - Even Faster Ramping

    This Behavior tab been doing the job really great on my unit:
    [​IMG]
    Let me think about it...


    PS also updated Fan Control to 1.0.13
    System Tray indicators and right click menu:
    [​IMG]
     
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  43. NomadFX

    NomadFX Notebook Consultant

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    I mean open hardware monitor, which is included in your FullLaptopTool.zip. It starts even if i deleted the folder before a reboot. i always have to manually shut it down to get my gtx showing up in your fan control.
    Fans only smoothing out while ramping up, ramping down happens alsmost instant, way more faster at least, on this device.
    i dont keep my laptop at 90° but it happens while i work with it that it spikes into those degress (90-95°) quite common (most of the time -> 50-65°). adjusting the slider up to 99° would solve this issue. i will pm you my Teamveiwer id right now, so yu kan have a look. cheers :)
     
    Last edited: Aug 3, 2018
  44. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Are you sure you are not getting that conclusion about ramping down based on the fact that when you are MANUALLY ADJUSTING the slider down it follow immediate?
    Because ramping calculations are not used when you are manually touching the sliders (that´s called value tracking)... i can disable that.
    OHM starts automatically even with the GPU disabled, BUT as soon as you enable the GPU it will start showing the temperatures right... at least that´s the intended functionality, and on my PA71 its working as intended... let me see if i can improve that in any way.
     
  45. NomadFX

    NomadFX Notebook Consultant

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    Im not talking about mannualy adjusting. Of course that does and should happen instant :)

    I read about OHM making problems a few pagers earlier and you said you have to disable that to get the gtx showing up. i did and it worked, with OHM running it doesnt.
    Btw. your updater is stuck while compressing the update. Where can i download the current version?
     
    Last edited: Aug 3, 2018
  46. anytimer

    anytimer Notebook Virtuoso

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    We seem to be talking about two different things.
    You: time dependent fan speed change. E.g. for a temperature change from 80C to 81C, the step change from 80% to 100% happens over a small period of time, say a couple of seconds.
    Me: micro steps - no time delay, except maybe for smoothing purposes. Like putting down a plank of wood on a staircase so a box can be dragged up. So, for a temperature change from 80C to 81C, the fan speed changes from 96% to 100%, because when the temperature was 80C, the fan speed was already 96%, because more steps were put in.

    The meaning of ramp in this case is smoothing out the steps, not slowing the rate of change of fan speed. It is like having 40 sliders at 1 deg C increments.

    You are an audio expert, so think of it like the UI for a parametric equaliser. You can have the same 8 sliders, but the actual response is smoothly contoured between them - the gain does not change in abrupt steps.
     
  47. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    The updater does not compress any update.
    It kills the running apps, downloads new version, extract... if even something like that doesnt even work then i will re-enforce, something is really odd with your system, let me check it please. Knowing what might be wrong with it might help me prevent same situation in the future.
    Forget about OHM, dont close, dont open it, let the app manage it, GPU should show "Disabled" unless it is indeed active. If not we need to check whats wrong with your system.
     
  48. anytimer

    anytimer Notebook Virtuoso

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    You have steady state fan speed levels like this:
    76C 80%
    77C 80%
    78C 80%
    79C 80%
    80C 80%
    81C 100%
    82C 100% .... etc.

    I'm suggesting steady state fan speed levels like this
    76C 80%
    77C 84%
    78C 88%
    79C 92%
    80C 96%
    81C 100%
    82C 100% ... etc.

    Apologies if I'm misunderstanding the current behavior.
     
  49. Tuan Hoang

    Tuan Hoang Notebook Consultant

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    When I opened Fan Control it's already been like that (no temp monitoring), then I decided to manually launch OHM to see if it works.

    I have an SSD does that still count for errors?
    Here's the cmd output after typing those command
    upload_2018-8-3_11-16-12.png
     
    Last edited: Aug 3, 2018
  50. Tuan Hoang

    Tuan Hoang Notebook Consultant

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    I'm running in Discrete mode so I don't think the GPU is put to sleep like Optimus?

    Here take a look at the NCP, it has this section unlocked, unlike what you'd see on an Optimus laptop
    upload_2018-8-3_11-22-56.png
     
    D2 Ultima likes this.
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