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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. NomadFX

    NomadFX Notebook Consultant

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    Sorry, getting a bit messy here. i meant uncompressing of course.
    I have two different Devices with your software running. Lets talk about my private one first,

    Device Nr.1:

    its a P670RS-G which should be fully supported.

    Problem: Its ramping up smooth after the recent upgrade, Great! Settings are 312,1,1.
    But as the temp drops, the fans follow immidiately and not smoothly.

    Device Nr.2:

    A brandnew Schenker Media 17", it is basically an XMG A707, which should have Clevo Barebone: N871Exx. My laptop at work.
    The system is fresh and most of the time i know what i am doing,
    I am into Pc's since 25 years with undervolting, overclocking, customizing and all the good stuff.

    If this barebone is not supported yet, dont read further, just tell me :)

    Problems:
    - Updater stuck while decompressing. (I am sure i can fix this myself, dont bother)
    - Same Problem as Device Nr.1
    - Main Problem: The i7 8750H does spike into 90+ Degrees quite often, it just happens, it is the characteristic of this CPU if you work with Photoshop, 3Ds Max and so on.
    It`s keeping this state only for seconds but its enough to make this Laptop realy annoying with your Securitxy Settings, as i can not àdjust/set the slider further than 90°.
    Adjusting the Slider to 98-99° max would solve the Problem for this type of CPU. It stops at 96° mostly.
    My Device Nr.1 never even comes close to 90° but this one does. Both devices are undervolted (94, 129 mV) and have Kryonaut applied.

    Thx for your time and work and sorry for my poor english.!
     
  2. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I see...
    Ahhh ok got!
    I think i will be able to sort all that...
    Give me some time... i also just fixed another bug where some Optimus system might get a GPU fan stuck ;)
    Thanks for your time reporting.
     
  3. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    So basically after those commands did you restart your unit?
    Do you have Control Center installed?
    What is your model?
    After those commands and restart, if you run Fan Control (forget about open hardware monitor), do you get Temperature readings?
     
  4. Tuan Hoang

    Tuan Hoang Notebook Consultant

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    Yes I did.
    PA70HS-G.
    Unfortunately still no temperature readings. Check my screenshot below.
    upload_2018-8-3_11-51-46.png
     
  5. NomadFX

    NomadFX Notebook Consultant

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    Forgot one problem for Device Nr. 2:

    The Nvidia GPU does not get detected as long as OHM is running. I checked that with a benchmark running and MSI Afterburner open. I also set the GTX as preferred Card in the Optimus/Nvidia Settings.

    At Monday i can show you via Teamviewer if you like. But at your coding speed, it might be fixed then allready ;P
     
  6. D2 Ultima

    D2 Ultima Livestreaming Master

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    Interesting, didn't know PA71 had a MUX.
     
  7. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ok guys.
    So basically most of the problems are monitoring related... Well that was always a temporary solution for monitoring.
    In the next couple of days we will implement our own independent monitoring.
    That should solve those problems.

    The first beta stage was to get feedback on stability and Ui controls.

    Regarding controls we will improve the ramp up and down when security enables/disables.

    Will also take a look at ramping down to check if I can reproduce the reported problem.

    Next stage will focus on monitoring so beta should open to public again.

    Thanks for all the support.

    Sent from my MI Note 2 using Tapatalk
     
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  8. NomadFX

    NomadFX Notebook Consultant

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    security needs to have a wider margin pretty pls :)
     
  9. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ahhh yeahh that too...
    But not 99 please... that's cooking land on some user hands... maybe i add a secret switch in the settings :p
     
  10. NomadFX

    NomadFX Notebook Consultant

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    :) 97°? ^^
     
  11. Danishblunt

    Danishblunt Guest

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    Why would you ever want to get into that range? 97C for secutiry is absolutely not reasonable. Are you trying to kill your notebook or something?
     
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  12. Cheddar

    Cheddar Notebook Enthusiast

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    I second this.

    Imho I'd set the max security at 90. Just cause Apple does it doesn't mean it's smart or good for the longevity of the device.
     
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  13. NomadFX

    NomadFX Notebook Consultant

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    Hey WiseGuys, stop talking out of your smartasses and read my previous postings pls.;-)
    Im not asking this for security reason.
    Also: People who pay that much money for a fan control probably know there tj max.

    i am totaly fine with an hidden option by the way. its just nmandatory for 45 watts coffee lake cpu's.
    even massively undervolted ones.
     
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  14. matyee

    matyee Notebook Deity

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    Is the beta period over?
     
  15. Danishblunt

    Danishblunt Guest

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    Instead of trying to kill your notebook you might want to ask yourself first:
    "Why does my notebook spike to 90+c?"
    "is this normal?"

    Answer to both question is:
    - bad heatsink fit / thermal compound
    - no

    In the end what you're trying to do is absoultey half assed and we smartasses would suggest that instead of trying to kill your notebook you might want to lapp/repaste it.
     
  16. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    It is closed for now, should open again soon.

    About the security max:
    Yeah, to be honest if my clients got their laptops reaching 99 I would be swimming in returns.
    But I can conceive a hidden switch, there will be some for oems to dial their limits in case they want to include this as a free product to their clients.

    If it was me I would still try to tune it to NOT reach above 90... Better thermal, copper sheet, even limit max cpu core and turbo power, anything but seeing it go above 90...

    Sent from my MI Note 2 using Tapatalk
     
  17. ZehTy

    ZehTy Notebook Consultant

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    Did something happen to the NoteBook Review License I obtained here on the site some time ago? It had minimal features of just updating drivers which were all I needed. Now, the license does not work anymore, and it's asking me to purchase the software.

    Did something change after a recent update?
     
  18. HawkInOz

    HawkInOz Notebook Geek

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    Yes. Search this thread. Answered several times over already.
     
  19. squee666

    squee666 Notebook Evangelist

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    I miss the update utility but its not worth the payment for using it on 1 system

    £35 for a fan control and £20 for a driver download utility is abit much imo. (guess i will have to do it manually again)
    You could have at least made the utility free to see if there were updates available but no download access. Then people could at least see if they had updates.

    Also the fact its limited to 1 system for that cost is also steep

    Also on another note control station is looking good and Keyboard LED looks great also too bad its limited to only 3 colours atm
     
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  20. ZehTy

    ZehTy Notebook Consultant

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    Okay yes, I seem to have found that it is now paid for. I appreciate the response, but you could have just said that from the beginning. I haven't been on this forum for over a year and was not truly aware of what was going on.

    I would have to agree, at least let us see what is updated and then we can get it ourselves. Hiding it behind a paywall now for that much is a bit steep just for one system. I did appreciate the software downloads that were free to members on this forum; nothing lasts forever though.
     
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  21. philstopford

    philstopford Notebook Consultant

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    Value is different for different people; this is a small vendor addressing long-standing complaints with existing tools by booking one of their engineers to make replacements. For an hourly rate, if you look back through this thread, I don't think it's unreasonable at all. You could also view either or both licenses as a bundle deal, supporting the LED and control station development. That brings your cost (mentally) down per-application to something like a large cup of coffee, I would expect.
     
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  22. Chastity

    Chastity Company Representative

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    He's trying to reduce server load. If it checks for free users, then he still has the server load.
     
  23. anytimer

    anytimer Notebook Virtuoso

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    You guys need to chill a bit. Keep in mind that all thermal solutions are related to the ambient temperature, hence the often used term " degrees above ambient". If your system stays below 90C, that's great, but consider the fact that your ambient is probably in the twenties. If the ambient temperature rises, so will the system temperature at any load+fan speed combination. I'm from India, where you can get temperatures of 45C in the shade. Room temperatures above 35C are common - not all rooms are air conditioned. I'm sensible enough not to run 'heavy' programs under these conditions, but booting and launching etc. are out of my control, and temperatures can often spike into the danger zone. It is these momentary spikes that NomadFX is talking about, not long duration stress runs, and perhaps the security trigger could be rigged to ignore these. If it stays above 97C for more than a few seconds, let the security feature kick in.

    Things for NomadFX to try, if he hasn't already:

    1. Clean the air passages and fan blades.
    2. Repaste.
    3. Check heatsink alignment.
    4. Ensure sufficient clearance under the laptop to allow adequate air intake.
    5. Clean and lubricate the fan shaft and bearings/ bushings. These do eventually wear out. If they have, replace the fan.
    6. Limit the CPU / GPU. If possible, don't use the discrete GPU.
     
  24. anytimer

    anytimer Notebook Virtuoso

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    The check for updates is a small text file. It is the actual driver downloads that eat bandwidth.
     
  25. anytimer

    anytimer Notebook Virtuoso

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    I can get 300 - 350 small cups of coffee for the price of the updater.
     
  26. Danishblunt

    Danishblunt Guest

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    As already mentioned, no CPU will ever spike into high 90s (unless your "base temperature" is absurdly high) if you do proper repaste and have a proper fit. I have a 4940MX and after doing lapping + applying proper thermal compound it will spike at best @ 80 and that's considering the balls hot room temperature of 41c I had a couple of days back.
     
  27. NomadFX

    NomadFX Notebook Consultant

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    it is normal, we have 6 units with this cpu in the company and all do spike that high for a few seonds under heavy load (f.e start 2-3 Prgramms at once booting etc.) They all have Kryonaut applied. i know that cpus usualy doesnt spike above 90° but the i7 8750H does.

    we are talking about seconds btw, normal temp with fans @noiseless speed is ~55~65° under working conditions (photoshop etc running) it lso does not spike into 97. but with the security @97 it would just never kick in, thats why i asked for this high number.

    its just annoying if the security boost starts up for e few seconds for no reason quite common with this cpu.

    @anytimer thx for your support, you are spot on. but my laptop is 3 days old, the paste was done by XMG. i will repaste it just for the fun but im sure they know what they are doing. and that they pasted all 6 units badly....? dunno cant imagine this.

    it would help is the scurity has some sort of tolerance/delay before it kicks in. maybe ten seconds, or make the range adjustable. :)
     
    Last edited: Aug 4, 2018
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  28. Danishblunt

    Danishblunt Guest

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    I am aware, that's what "spike" means. that's its short lived.

    If you really have 6 units that have despite kryonaut this issue, then you have terrifyingly bad fits.
    Go ahead, puchase ICDiamond, it's extremely thick and extremely good against garbage fits which very likely is your issue. Once you realize that those spikes are gone after iCDiamond, then u'll probably want to repaste the rest.

    The thing about security is, that it's a safe zone, anything above 90c, even if its just a spike is not acceptable. You wish to run your notebook so it doesn't die on you, then you need to either fix the issue by lapping/repasting with ICDiamond or accept the noise.
     
  29. NomadFX

    NomadFX Notebook Consultant

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    My old dell latitude (work) ran into 90° after 4 years of use. im not talking abuot spikes here, it is still alive. by the time i repasted it the paste was more like a brick ^^

    but yeah, if my P760RSG (private) would come close to 90°, i would be concerned for sure.
    i will check what XMG/schenker did with my laptop, repaste it and report here.
     
    Last edited: Aug 4, 2018
  30. anytimer

    anytimer Notebook Virtuoso

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    The Intel 8th gen CPUs have 'improved' Turbo Boost. If you have a TDP of 45W at the base frequency of 2.2 GHz, it is logical and expected that when the Turbo Boost is on and the frequency nearly doubles to 4.1 GHz, temperatures are going to rise. Think of it as momentary overclocking.

    Intel® Turbo Boost Technology ‡
    Intel® Turbo Boost Technology dynamically increases the processor's frequency as needed by taking advantage of thermal and power headroom to give you a burst of speed when you need it, and increased energy efficiency when you don’t.

    It is designed to create temperature spikes, as the Turbo Boost mode will use up any headroom and will back off when the temperature hits the ceiling.

    https://www.intel.in/content/www/in...ology/turbo-boost/turbo-boost-technology.html
     
    Last edited: Aug 4, 2018
  31. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    Is this for the Windows Precision Touchpad mod for Synaptics and ELAN drivers? Or just Windows Precision?
     
  32. D2 Ultima

    D2 Ultima Livestreaming Master

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    It's not overclocking. Ignore Intel PR.

    If an intel CPU is not at maximum turbo for the core count load under sufficient stress, and it's not thermal throttling or at a power limit, it's not functioning well. Ignore base clocks entirely. They are useless, as is intel's statement about "TDP is x load at base clocks" because it's a lie.
     
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  33. anytimer

    anytimer Notebook Virtuoso

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    Yes, it is disappointing, like the PMPO rating commonly seen on consumer music systems. Not sustainable - just momentary performance boost. Another example would be the 'nitro' boost used in racing - good for a short burst of power, e.g. for overtaking, but keep it going and you'll fry the engine.
     
  34. D2 Ultima

    D2 Ultima Livestreaming Master

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    I don't think you read what I said.

    At all.
     
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  35. anytimer

    anytimer Notebook Virtuoso

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    I did read it. I thought that you had not grasped the concept of taking advantage of thermal and power headroom at all. I was just too polite to say it.
     
  36. D2 Ultima

    D2 Ultima Livestreaming Master

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    I'm trying to tell you that stock turbo is pretty much "base clock". If you don't wanna listen then *shrug* I'm not gonna waste any more time on that with you. Intel's own MSR registers (how the CPU talks to OSes) indicate that not holding full turbo under stress is throttle. Period.
    Sent from my OnePlus 1 using a coconut
     
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  37. anytimer

    anytimer Notebook Virtuoso

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    What are your comments about this:
    http://forum.notebookreview.com/threads/how-to-disable-turbo-boost.807787/

    I do want to listen - that's how I learn.
     
  38. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    You can’t compare processors with mentioned above.
    Why would you cripple the performance?
     
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  39. anytimer

    anytimer Notebook Virtuoso

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    Cripple how? 1% loss? I can live with that. The base clock is what we paid for, isn't it? If we limit the max clock to the base clock, how are we crippling anything? Turbo boost is an optional feature - we can decide whether or not we want it. If Turbo boost causes the temperature to spike and we don't like that, then why not turn it off?
     
  40. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    You pay for higher boost clocks. See... 8700K @3.7GHz base clock frequency. Turbo Boost clocks 4.3GHz all 6 cores or 4.7GHz single core. Why should I turn of boost? If the notebook cooling can’t handle stock clocks (max boost), Then it’s about time buy something else.
     
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  41. anytimer

    anytimer Notebook Virtuoso

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    Turbo Boost comes with temperature spikes and throttling. If you want Turbo Boost, you have to live with that. If you don't want temperature spikes and throttling, you have to disable it.

    Anyway, we should probably take this to another thread before John@OBSIDIAN-PC kicks us off. Suffice it to say that Turbo Boost will cause temperature spiking, and the fan control software should take that into consideration and not trigger an emergency shut off because of that.
     
  42. D2 Ultima

    D2 Ultima Livestreaming Master

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    What about it? If you limit processor performance manually of course it's going to do something like that.

    It doesn't change the fact that out of the box, under sufficient load, the CPU WILL hold turbo, unless there's some limiting factor like temperature, or power (BOTH of which can and will throttle a CPU below "base clocks"), or... the system is designed/set up to throttle artificially.

    You can look with Intel's own XTU program. Stress the chip, making sure it's not hitting a power or thermal wall. If you ever drop speeds it's going to say throttling, probably current limit throttling.

    The higher clockspeed goes the more a CPU will suck power. There's certainly a break point where speed overtakes efficiency, but... it really isn't any kind of big issue normally. Look at processors with a tiny boost table like a 7700K? Only 200MHz over "base" for all-core turbo.
     
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  43. anytimer

    anytimer Notebook Virtuoso

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    All good points, and perfectly valid for older CPUs. The i7 8750H which NomadFX is talking about has a base clock of 2.2 GHz and Turbo clock of 4.1 GHz. There's just no way such a huge boost, with the associated increase in power dissipation, can be sustained in a laptop scenario. In a desktop with ice water cooling, maybe, but in a laptop where the cooling solution can barely handle the base TDP, the temperature will spike under Turbo Boost, and the CPU will throttle when the temperature gets too high. It is not a bad thing - it has been designed that way. We just need to work with it.
     
  44. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Fan Control updated to 1.05.15

    - Improved Security Values ramping (new logic)
    - Fixed Ramping Down bug
     
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  45. NomadFX

    NomadFX Notebook Consultant

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    Awesome, at a first glance, both fixes seem to work on my working laptop (with the 8750H cpu). Much love!

    @anytimer thx again.

    @ALL naysayers: the pastejob is ok, everything is fine with my device, heatpads etc.
    ~50° idling with many programms running @ summer conditions. max cpu temp today 94° regarding the Fan Control Info Tab. The spikes are crazy (+30-40° suddenly for 1-2 secs.) but im getting used to them.
     
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  46. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Thanks for reporting...
    Yeah know those spikes very well, this 8th gen heats up soooooooo fast that its scary!
     
  47. optimisez

    optimisez Notebook Consultant

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    1) I found that after u updated the app and keep Keyboard LED hiding at system tray, Control Station will restart and another new Keyboard LED instance will be created. Then u will have 2 Keyboard LED instances.
    2) Every time you boot the laptop, the keyboard LED light will become enabled again even you already set to disabled at Keyboard LED. Seems like the setting is not saved permanently.
     
  48. Vyor

    Vyor Notebook Enthusiast

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    4.2ghz is the single core turbo, it should be able to handle that with ease. All core turbo is 3.9ghz.

    It notably doesn't have a turbo of 4.1ghz unless it's for like 2 cores or something.

    And if it throttles because of temps... it's still throttling.

    How's the finstack? Is it clean? They can get rather clogged with dust.
     
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  49. kong

    kong Notebook Consultant

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    In addition to what @optimisez mentioned, I found that when I clicked the Fan Control/Updater icon in the Control Station window, sometimes the Keyboard LED app got activated too. Not sure if it's related to the update process though.
     
  50. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    UPDATER
    Updater is a software package that allows you to update your CLEVO laptop in a easy way.

    It includes a series of workarounds, checks, modded drivers, install functions, etc, all made to prevent common install problems.

    We monitor dozens of websites and manufacturer driver repositories to check for the latest versions, we test them, and then we add them to our server. We use a fast server to allow you to download everything as fast as possible.

    [​IMG]
    [​IMG]
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    We are very active in the forum and we will take action about any reported bug in record time!

    The software will auto update to the latest version with a single click

    We now support 38 different CLEVO models!

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    Each license will work for the lifetime of your laptop.

    BIOS updates are available only for laptops from resellers who have made agreements with us, and the BIOS are linked by them, we do not provide any BIOS ourselves (unless you have an OBSIDIAN-PC laptop, if you do then the BIOS tab will show up and you can update BIOS and EC with a single click).

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    Out of the box, the software can be themed, you can change icons, colors and title to match your brand.
    Resellers can offer the app to their clients or sell them as an optional software pack. We offer discounted prices for resellers (contact us).





    Download Link:
    https://code.obsidian-pc.com/UpdaterSetup.zip
     
    Last edited: Nov 22, 2018
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