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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. lichmaster

    lichmaster Newbie

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    Ok, I managed to install Obsidian Tools and update some drivers, thanks a lot!
    I noticed that for some reason when I install the intel vga drivers it says that my pc doesn't have the required specs, which is really weird since it's the iGPU!
     
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  2. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Maybe you are in DISCRETE mode?
    In Discrete mode the Intel GPU is disabled.
     
  3. lichmaster

    lichmaster Newbie

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    Hmmm.. so CCC says I'm currently in Hybrid, but in the BIOS I see discrete...
    Also, FanTool proposes to update to 1.1.06 but stays in "loading" forever, and even after activation I cannot do anything

    Thanks for your support

    [EDIT: Closing CCC allowed FanTool to work properly. I'll check if it also fixes the update issue]
     
    Last edited: Aug 17, 2018
  4. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Our drivers are for the Latest Windows Build... make sure you have all Windows Updates done!

    -------------------------------------------------------------

    Fan Control was just updated to 1.1.07

    What´s new:

    Performance Improvements
    Added Change Log information
    Improved Transition from Max Speed to other modes
    Improved memory management with OHM Engine
    Other small UI improvements

    For anyone with problems updating Fan Control here is the latest full package:
    http://obsidian-pc.com/FanControl.zip

    Close all running OBSIDIAN apps, move install contents to C:\Program Files\LaptopTools

    If the autoupdater is not working then you probably have some AntiVirus Software... get rid of it, thats one of those that causes more harm then good!
     
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  5. djsubtronic

    djsubtronic Notebook Evangelist

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    Can you make it so that when Fan Control is set to use internal monitoring and you exit it, it doesn't terminate the already unrelated open instance of OHM?
     
  6. optimisez

    optimisez Notebook Consultant

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    Hi John. I think Fan Control Manual Mode needs a individual restore back to default setting button for CPU Fan tab and GPU fan tab.
     
  7. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    But it's a manual mode, to which values should I restore? What works good in a model will not work on another.

    Sent from my MI Note 2 using Tapatalk
     
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  8. optimisez

    optimisez Notebook Consultant

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    The default value you set when shipping the app. It's for someone who screw up the setting and want to restore back to default setting to start over again.
     
  9. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Select OHM engine, select the option "Keep engine running on exit", select Internal again... voila!
     
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  10. D2 Ultima

    D2 Ultima Livestreaming Master

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    yes seems to be less minimized. Well that's good to me!
     
  11. jcadduono

    jcadduono Notebook Guru

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  12. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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  13. jcadduono

    jcadduono Notebook Guru

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    last night on 1.1.04, I can keep 1.1.07 up and see how it fares now that I have it updated by that zip you just posted (wasn't running any AV software either so not sure why update kept giving me 1.1.04 over and over)
    It was on EC Automatic mode.
     
  14. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ahhhhhhhhhhhhh ok
    That was before removing debug log... yeah that was fixed since 1.1.05 !
    And we are still improving it further.
    Total memory should be around 20 to 25 MB.
     
  15. HawkInOz

    HawkInOz Notebook Geek

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    In Updater, would it be possible to have the option to mark an item "DON'T CHECK", and then have Updater ignore those items when checking for updates?

    Reasons for doing this might include:
    (1) Current software installation is stable, and an update isn't required/desired
    (2) Software isn't installed at all, and it is desired to keep it uninstalled

    Benefits:
    (1) We don't accidentally install something we don't want installed for any reason
    (2) We don't get notified "You have X update(s)" on the Details tab for items we don't intend to update anyway.

    Thank you!
     
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  16. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    Hello John, the work you are doing for Clevo laptops with this software is exceptional! I'll definitely be getting the full package in the near future.

    Just some queries, do you have any plans for making the FanControl, Updater and KeyboardLED into a single GUI window with different tabs for each like for example the Omen Command Center? Of course this is all after a fully working version. And regarding KeyboardLED, please do make it as awesome as the Logitech ones when it comes to lighting effects and whatnot :D

    Keep up the absolutely amazing work!
     
  17. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I like that, added it to the list! Thanks


    Thanks!
    Just be sure to NOT purchase both Fan Control and Updater in the same order :p
    I know i need to change that, but every time i look at PHP i want to kill myself.

    Its really hard to put it all in a single GUI,
    A) not everyone want to use it all so independent apps work better because some clients only want Updater others only want Fan Control
    B) Control Station already kinda does that, its going to be the "Main App" and now that Fan Control is stable its time to REALLY develop Control Station and KeyboardLED

    I have so many ideas for both Control Station and KeyboardLED, i just wanted to finish the commercial stuff first, those are the ones that pay the bills, or at least i wish they did :D... but the sales are picking up, not only sales to end clients but conversations with other resellers are happening. Finally...

    I think people will love both of those, and hey, THEY ARE FREE!!!

    EDIT:
    I just got a message from a happy client, this was the best message i could get before going to my weekend rest:
    "...I feel like i have a new laptop, there was this laptop before Updater and FanControl, and there is this laptop after it, i finally love my laptop..."

    :D
     
    Last edited: Aug 17, 2018
  18. ekkolp

    ekkolp Notebook Evangelist

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    To me, at this moment, all the obsidian features are using very little resources.

    upload_2018-8-17_20-12-28.png

    upload_2018-8-17_20-12-44.png

    upload_2018-8-17_20-12-59.png

    upload_2018-8-17_20-13-31.png

    Everything is fine!
     
  19. 4mgin3

    4mgin3 Notebook Enthusiast

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    ^^^Bump

    I gave it a try myself, I'll let you know what I found, and hopefully it will be of some help for you :). It looks like it will work just fine with XTU. Although when I first ran your application it prompted for update, I knew the update was included in your zip, so I ran it. Before I allowed the update, it looked like the application had full functionality. But as soon as I updated it no longer allowed me to do anything other than view UI. So I was not able to do any actual testing, but it looks like it will work side by side with XTU if needed, at least on my system. (See image below)

    Just for giggles I left RLECViewer installed and open, (risky I know but I am just at idle). I also am not depending on it for any serious operating temps. But all three applications will run at the same time, but I don't recommend it. With both FanControl and RLECViewer running at the same time; RLECV will randomly add 100c to the temp reading :eek2:, lol. I grabbed a quick SS that shows it, and then shortly after the fan does kick in at 100% as viewer still has control at that point. I was not able to see what happened when FanControl was in any mode other than auto. But I could see in the viewer app, the settings I made in there (temporarily) being reset upon exiting your app by saying yes to returning to Auto. It would show fans at 1% instead of the full time >25% I set in there for a moment, then return to my settings in viewer. Also without your application running, the viewer doesn't experience the 100 degree anomaly .Most people will never be running both these programs? but thought was worth mentioning anyway. Good news is, it wasn't your application adding 100 degrees randomly. FanControl_XTU_RLECV.png

    Note: My CPU Fan Speed has never shown in XTU, so that's no big deal. All other important stats are working.
     
    Last edited: Aug 17, 2018
  20. Josh Schreuder

    Josh Schreuder Notebook Enthusiast

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    What's new in Fan Control 1.1.08 and Updater 2.0.12?
     
  21. D2 Ultima

    D2 Ultima Livestreaming Master

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    @John@OBSIDIAN-PC

    Okay. So... I don't know how the update works, but your software needs much higher priority checking without using coretemp, and maybe another tweak or two. I had little issue with manual control with core temp or OHM for fanspeed but I just tried TSBench a minute ago while on the custom fantable and... well.

    The load readout, temperature on the window, and the fanspeed all did not change until I exited the test. I did not allow the test to complete, because:
    - my mouse stopped working
    - the screen went black for about 5 seconds, and started tossing random green line artifacts briefly
    - came back, chrome re-loaded itself in a different order (like a mini restart)
    - my default audio device changed from my headset to HDMI out
    - Voicemeeter Banana broke; refused to accept input from my yeti (despite the yeti taking input in windows); had to restart it. It was working prior.

    As soon as I could move my mouse again, I stopped the test.

    I tried once more with fans forced to maximum via fan tools. The values did not change but the fans which were already at max remained at maximum. However when trying to change the profile after TSbench was completed, both manual and extreme mode (the fan tables I adjusted) were shown to be ticked when right-clicking the icon in the system tray. Also, severe lag happened during the test with my mouse getting hard freezes (keyboard always input fine; external keyboard)... while the mouse became laggy when fan tools was closed, I never was unable to move it for any period.

    To this end I think any actual hard system load might render fan tools a bit more of a detriment than a bonus, though it seems to work perfectly in all other cases (I am extremely happy with it! Just this situation is the only real nitpick I have found).

    This was BEFORE the last update that was just pushed; I was on the one from earlier; 1.0.16 or something. I don't have throttlestop starting with windows and fan tools needs to exit to update, so I can't say it's the same kind of issue like the other user was having.
     
  22. optimisez

    optimisez Notebook Consultant

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    If I recall correctly, I have the similar lagging issue but the screen does not go black though after long hours that Alt + Tab does not immediately switch to another software and it lags at there for few seconds. I need to keep Alt + Tab to switch to there quickly. I'm not sure the problem is caused by the Fan Control or Control Station. I dun have this issue previously.
     
  23. D2 Ultima

    D2 Ultima Livestreaming Master

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    I don't have any other system lag issues except internal monitoring + stress test with throttlestop. You said your issue was with core temp; mine works fine with that. Only the internal monitoring.
    Sent from my OnePlus 1 using a coconut
     
  24. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I will try to improve that... I never used TS for benchmark but I do use AIDA... And to be honest I never seen a system that does not lag when I put AIDA at 100%.

    AIDA even asks you to increase TRDelay because it knows pooling that hard in the CPU might make other software have to wait longer to get a hardware reply, which in some cases can cause a black screen.

    What I could do is when the LOAD goes above 80% for example, the app will start updating the query values slower or something, need to do some testing.

    Sent from my MI Note 2 using Tapatalk
     
  25. edit

    edit Notebook Consultant

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    Thanks for the new internal engine, it works fine but if I choose the app to load at windows start I still get the freezes... if I choose NOT to load at windows start everything is fine... what on earth happens with the app if it loads at windows start? where are the freezes are coming from?

    I managed to get the bios files zipped but I don't have any clue in what order shall I use them (several bat files and exe files in there)... can you help me with that John... I don't want to risk bricking my new laptop.

    Thank you !

    P.S. : I noticed that the "Back /Stripe " option from the PC Keyboard LED does not work. I would like to turn the leds off and it does not work... also choosing any colour does not made a difference... the lid leds remain blue

    P.S. : It seems like I get the freezes also when LaptopTools are set to start on Windows boot. It's true that I get fewer but I still get them. If I manually launch LaptopTools after windows boots up it's all fine. In fact the apps run perfectly fine as long as I load them up manually after windows boots up
     
  26. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Haaaa i see.
    Do you have CC installed?
    A required dll for the app to function is missing.
    When you do not have CC the app should prompt for install.
    I can help you with that.

    Sent from my MI Note 2 using Tapatalk
     
  27. Boseph McGee

    Boseph McGee Notebook Enthusiast

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    I've been trying to get the KeyboardLED to work - I tried running it from LaptopTools, the original folder, the subfolder in the original folder.. nothing seems to make it work.
     
  28. edit

    edit Notebook Consultant

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    I am sorry but you message is not clear enough.... I am missing an DLL for what exactly? Lid LEDS control or freezes?
    Can you please share the DLL and tell explain where I shall place it?
    I don't have and never had CC installed
    Like the others reported when the laptop comes back from sleep the Keyboard LEDs defaults to blue and NOT the colour you selected in the app, white in my case.
     
  29. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ok let's get something clear first?
    If you manually setup keyboard colors in KeyboardLED do they change?
    Basically is it working?

    Second, what startup delay do you have in fan control? (Check task scheduler)

    Third the lag you talk about, it's like this:
    You add control station to startup
    You boot
    After boot you log in
    Fan control is running
    You start TS bench
    During the TS bench and lags system
    You stop the test
    You close fan control
    You reopen fan control
    You start the test again and it no longer lags

    Is that it?

    Sent from my MI Note 2 using Tapatalk
     
  30. Danishblunt

    Danishblunt Guest

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    What notebook do you have?

    @John@OBSIDIAN-PC
    could you add something like this later on, where you can create your own custom loop?
     
  31. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Have you used any of the other apps first?
    KeyboardLED is not ready to be used as stand alone.
    Run fan control or control station first so that it prompts for a dll install.

    Sent from my MI Note 2 using Tapatalk
     
  32. MBGold

    MBGold Newbie

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    FanControl on P670RP6-G don't control 3rd fan, even with the force 2nd GPU fan option
    Also there is a very anoying yoyo efect when the temperatures float at the swtich setpoint
     
  33. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    That's odd... I been testing on a similar system.
    For the yoyo effect you need to tune the Behaviour tab, set it to 400ms and 1% ramping for both.

    Do you have control center installed?

    PS. Do you mean it does not spin the third fan at all or just does not show options to control both fans? Because it should sync both fans at same speed on that model.

    Sent from my MI Note 2 using Tapatalk
     
  34. Boseph McGee

    Boseph McGee Notebook Enthusiast

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    I have the PA71ES-G. I have purchased and run both updater and fan control.
     
  35. D2 Ultima

    D2 Ultima Livestreaming Master

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    I have my system with adjusted TR delay from AIDA already. I get slower mouse movements with AIDA, as with TS, but nothing EVER happened like what happened last night. Not across any system I've ever owned. I actually thought the PC shut off, because while I could see temp slowly climbing in TS, I couldn't actually interact with the computer at all, then the screen went black and sound cut. I was very surprised to see it actually turn the screen back on. I felt the fan vents and they were producing almost no air, which to me is a testament to how much better the P870DM3 cools with all fans working in tandem for CPU-only loads... I only hit 70c in TSBench with the fans at 25% on all three sections during a 256M run. Normally that takes 100% CPU fan by itself.

    That's why I set up the fan tables, because I can adjust GPU fanspeed based on CPU temperature. So even when I am doing heavy CPU loads like Emulators (I use an Android emulator often; regularly see up to 80% CPU utilization with the GPUs at 600MHz 5% load) and all three fans running is INFINITELY quieter and also sucks air through the keyboard and cools the keyboard and SSDs etc... while giving me the same or less temperatures. My custom fan table is even better than the manual option for this reason.

    I think what needs to happen is the tools needs to be capable of getting the temperature change data like throttlestop or HWiNFO64 or MSI AB etc is, because it currently doesn't, under heavy CPU load. Without that data it won't change the temperature because it won't update the CPU speed because it doesn't actually see the temperature rising. While I was at 70c, OBSIDIAN tools was saying I was at 48c, like I was before I started the test.
     
  36. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Got it.
    Quick question, with internal engine?

    Sent from my MI Note 2 using Tapatalk
     
  37. D2 Ultima

    D2 Ultima Livestreaming Master

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    Yes, ONLY noticed this with the internal engine.
     
  38. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I just had a crazy idea, I will make a debug version so you can all do some testing.
    You will be able to tune engine parameters, I will release it Monday ;)
    I'm sure we can find out the root of it.

    Sent from my MI Note 2 using Tapatalk
     
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  39. edit

    edit Notebook Consultant

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    I will explain in the greatest detail I can:
    - I have W10 Pro fresh installed
    - other apps installed
    - Hwinfo64 - I thought it is to blame so I uninstalled it - no luck the issue is still there
    - Valley benchmark
    - logitech mouse drivers
    - MSI Afterburner
    - Macrium Reflect
    - Chrome
    - Spotify

    CC was never installed

    A few hours ago I managed to upgrade the bios from the Clevo stock 1.05.05 to 1.05.10 (latest at this moment)

    The Freezes take from 5 seconds to 15 seconds and during this time the computer locks up, nothing works, no keyboard, no mouse... nothing.

    Scenario 1 : I have PC Control Station set to load at boot from within the app and put 1 min delay on it by me, I have set TS to load at boot from PC Control Station app (no delay), I have my CPU undervolted -100mv, I have FanControl set to load at boot from within the app and I've moved the delay to 1 min. After the computer starts I patiently wait for 2 minutes so everything loads up. I start TSBench and pick and 1024M at size leaving the rest to the defaults (Priority Normal, Threads 12) and start the test. After 10-15 seconds, the CPU temp ramp up quickly to 70-80C but the fan is "asleep", it's still at the low idling speeds, after 10 more seconds the mouse it's frozen for 15 seconds... sometimes gets unfrozen for 20 seconds sometimes from 2... the temps get to 88C... the fans are are still not ramping up, still at low speed, it's frozen again for 5 seconds this time... then it's unfrozen again for 7 seconds... frozen again for 5... unfrozen for 10... and so on... when the test ends the fans suddenly ramp up.

    Scenario 2 : I have set TS to load at boot from PC Control Station app (no delay), I have my CPU undervolted -100mv, I have PC Control Station set to load at boot from within the app but modified the startup delay to 1 min. After 1 minuted I manually launch the FanControl and start the TSBench... I have the same freezes described earlier BUT the fans ramp up corectly.

    Scenario 3 : I have set TS to load at boot from PC Control Station app (no delay), I have my CPU undervolted -100mv and this time I manually launch the Control Station app and the FanControl app... I start the test again... no issues, no freezes, fans behave as expected.

    Scenario 4 : IF everything starts at windows boot, I run a TSBench run and it runs awfull (like I explained on Scenario 1), I stop TSBench, close PC Control Station and FanControl then manually start them again EVERYTHING works fine...

    Bottom line : Something really strange happen to my computer if the PC Control Station and FanControl are set (within the app) to start at windows boot.

    Regarding the PE Keyboard LED app, it works, I have set the keyboard leds to white (all 3 sections), if i change the colours it works fine, light intensity works fine.
     
  40. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Let's only focus on fan control without control station running too.
    I will try to reproduce your problem.
    I do use Core Temp for CPU monitoring most of time... But I will focus on the internal engine for now.
    I'll make some testing with different thread priority and different startup sequences.

    Basically when the app starts it does the following:
    Load settings.
    Starts engine thread ( high priority thread that applies the fan values using Clevo dll by WMI)
    Starts monitoring engines in another thread

    Let me do some testing...

    Sent from my MI Note 2 using Tapatalk
     
  41. MBGold

    MBGold Newbie

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    Hello,

    The table has 3 independent speed setting for each fan. Changing the last one does not have any effect.But the 3rd fan runs synced with the second.
    Also there no f an movement below 15% so not point of having a table changin speeds below this speed as the fans cannot run with so low voltage.
    Using RLECViewer i have 3 fans independent control, but also cannot run <15%

    I do no have CCC installed. Only using the DLL.

    Already tried tune with these setting on the left but don't change much the behavior.
     
  42. edit

    edit Notebook Consultant

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    Well I don't know what to think...

    Right now only TS starts automatically and I manually (really annoying) start FanControl... so I can have an usable laptop.

    If FanControl is set within the app to autostart at boot it does not work (frequent freezes white testing with TSBench, fans not ramping up with the temp) but If I close/exit FanControl and restart it right away manually everything works fine.

    I included the Control Station in the equation because once it's autostarted at boot the issues are present even if I start FanControl manually)

    Can you please tell me what DLL I need in order to turn the lid LEDS off? Thank you !
     
  43. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    3 fans are set only for SLI systems.
    For non SLI systems it will sync the two GPU fans and that's how it should be to be honest...
    I can change that for you.

    Do you guys think it would be better for Single GPU systems with two fans to have full control over the two GPU fans?
    Because too me it sounds just more like extra trouble for nothing...

    Maybe I can add an option like "split fans for single GPU dual fan systems"?

    Sent from my MI Note 2 using Tapatalk
     
    sicily428 likes this.
  44. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    That's already a good indication of what might be causing it.
    I think I can not only solve that but greatly increase overall performance.
    BTW what engine are you using?

    Sent from my MI Note 2 using Tapatalk
     
  45. edit

    edit Notebook Consultant

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    I only used the internal engine since you introduced it... and I plan to only use the internal engine. I like to keep things as simple as possible, no more additional apps running in the background like Core Temp or other engines...
     
    D2 Ultima and John@OBSIDIAN-PC like this.
  46. bennyg

    bennyg Notebook Virtuoso

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    I see this regularly with TS and Afterburner graphs when running 100% cpu benchmarks. They'll just not respond or update. Not seen it happen with fan control though.

    Running TSBench at a priority lower than Normal does not cause this issue.
     
  47. D2 Ultima

    D2 Ultima Livestreaming Master

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    AB graphs might not, but in-game it does change with its overlay, when I use AIDA/Heaven or something.
    [​IMG]
     
  48. k0nane

    k0nane Notebook Consultant

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    OP lists the updater app as auto handling DPI scaling. That doesn't seem to be working at all for me on my inbuilt 4K display. Am I missing something?
     
  49. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    4K with which scalling ?
    Can you post a picture of how it looks?

    Sent from my MI Note 2 using Tapatalk
     
  50. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Test latest version, released a few hours ago. Tell if it's better or worse now.
    Thanks.

    Sent from my MI Note 2 using Tapatalk
     
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