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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. Danishblunt

    Danishblunt Guest

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    I am wondering, are you able to make the volume go past 100%? Same way VLC Media player was able to push to 200%?
     
  2. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    That would involve routing the audio through the app and then send it to the out.
    In the app I could add compression or gain or even a simple EQ...
    The thing is, when a app is the source of the audio that's easy, when we are talking about routing the master through the app and out that would add audio latency and CPU usage... Not ideal!

    Sent from my MI Note 2 using Tapatalk
     
  3. Danishblunt

    Danishblunt Guest

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    Well I just thought about it since some clevo notebooks could benefit from the higher volume, such as the P870DM, which has horrendiously low volume.
     
  4. Fromont

    Fromont Notebook Consultant

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    Still loving the product, but have a query. You’ve probably already answered it somewhere sorry, but hardware monitor and fan control are reporting different max temp numbers. Which is likely more accurate? 93vs78
    Ty
     
  5. RogSmitty

    RogSmitty Notebook Enthusiast

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    Hey @John@OBSIDIAN-PC. Love where you’re going with the addition of the power modes. I’ve been having an issue getting my PA71 to sleep when I close the lid. No matter what setting I have it on in the windows power options, it won’t sleep when I close the lid...it just keeps running until it hits the time limit I set. Sleeping via the keyboard shortcut works fine though. Was hoping that the addition to your app would fix it, but no luck. Any ideas? If it helps, I’ve been having this issue ever since I uninstalled CCC and now I’m even on a new clean install of Win10.


    Sent from my iPad using Tapatalk
     
  6. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Is that a PA71EP/ES or previous 7th generation?



    Hardware monitor package temperature or core temperature?
    With the 6th / 7th and / 8th gen CPUs i tested i got around 2-3 ºC difference.
     
  7. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    Hey @John@OBSIDIAN-PC, I know the Power Modes are in early beta (even alpha perhaps) but I simply switched to Maximum and then back to Normal and it disabled my CPU Turbo and set all CPU Multipliers to 2.2GHz (i7-8750H base). I've set the multipliers back to their original values (41,41,40,40,39,39) but it isn't working. The CPU is maxing out at 2.2GHz.
    Sorry if I shouldn't have touched them. Any help is greatly appreciated!
     
  8. RogSmitty

    RogSmitty Notebook Enthusiast

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    PA71HS-G



    Sent from my iPad using Tapatalk
     
  9. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Just set the minimal and maximum CPU power in the Windows Energy Settings...
    Or.... Use power modes to tune it to your liking for each mode.
    You should be able to use the power modes already.... It's working.
    Disable the turbo boost power override... Everything else is simple windows Energy profile!


    Sent from my MI Note 2 using Tapatalk
     
  10. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    The Turbo Power Override is doing nothing (its greyed out but I'm able to use the slider). I've also reset the Windows Power Profile and set whatever values I always use there. I'd simply like to reset all the CPU settings back to how they were pre-fk-up :p
    Also, the Turbo Power Override is causing the brightness to set to 0%. Dunno if its related to it or a bug, just thought I'd tell.

    Sorry for the bother!
     
  11. joluke

    joluke Notebook Deity

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    1.0.4 control center force closes on me! The icon appears on tray but can't open the app
     
  12. Chastity

    Chastity Company Representative

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    Me too. Starts up, and shuts down.
     
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  13. jcadduono

    jcadduono Notebook Guru

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    There appears to be an issue with the internal monitoring methods used by the Fan Control program. It's creating DPC spikes up to 3000 microseconds every second within the Windows ACPI driver. I went looking for the source of my audio issues and seem to have found it!
    I simply changed it to OpenHardwareMonitor for now and the DPC spikes are much less frequent (only a couple every few minutes up to 1800 microseconds, still generated by Fan Control though)

    Update: Had to change it to Core Temp instead of OHM, Fan Control does not appear to be able to read my 7700K's temperature from OHM despite it being reported fine in the OHM interface.
    It seems a bit dangerous, perhaps Fan Control should revert to EC Automatic if it can't read the temperature?

    My average input to process latency is 82 microseconds with a maximum spike of 126 microseconds when Fan Control is closed.
    It's 680 microseconds average with a maximum spike of 3026 when Fan Control is running.

    I would really appreciate it if you could fix this.
     
    Last edited: Oct 3, 2018
  14. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Actually at the moment no matter what you change in Power Modes it will always apply all the shown values.
    Since the initial brightness slider is at 0 it applies zero brightness too.
    Basically you need to tune all values to logic positions to make a complete functional profile.
    What's missing at the moment are just some easy to understand default values, I'll make that tomorrow so that it will all be logic and easy to start using it with ability to reset to defaults. ;)

    Sent from my MI Note 2 using Tapatalk
     
  15. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Yeap old problem with using the Clevo method (same as control center).
    It uses ACPI to talk to EC and it causes spikes.
    That's something we are working on for the next big Fan Control update.
    Some systems can manage it fine while others stack ACPI really fast and heavy.
    Reducing the update time in the behaviour tab can reduce it, same for using Core Temp or the OHM alpha with support for that CPU of yours.

    Sent from my MI Note 2 using Tapatalk
     
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  16. albert6020123

    albert6020123 Notebook Enthusiast

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    Please answer me
     
  17. Fromont

    Fromont Notebook Consultant

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    [QUOTE="
    Hardware monitor package temperature or core temperature?
    With the 6th / 7th and / 8th gen CPUs i tested i got around 2-3 ºC difference.[/QUOTE]
    Hmmm package but also top temp for individual core was 93.
    Will keep an eye on it...
     
  18. D2 Ultima

    D2 Ultima Livestreaming Master

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    Confirmed, 1.04 control station auto-closes. Cannot keep it open.
     
  19. TheChosen0ne

    TheChosen0ne Notebook Guru

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    Try to tinker with the checkboxes in Settings: 1) "Start hidden in system tray" + 2) "Close hides instead of closing" & 3) "Start app with Windows", as that may be the cause for the error, if not already done so.
    I am currently not experiencing this same reported issue. The closest I've come to reproducing the problem is double-clicking the icon in the tray. If the app is already open and in view, it causes it to disappear (hide) back to the tray, and since I also have it pinned to the taskbar the (open) white bar under the icon is removed as well. Double-clicking the icon brings it back to the forefront, and the white bar returns. At no point does CS ever exit completely, it just changes the view - from foreground to background and vice versa (hidden in the tray) - could be a feature that John intended to include as this sequence is not exhibited with other programs in the tray, while the taskbar is another story. This is a non-sequitur and seemingly separate from the problem that you all commented on, but I thought I'd include it nonetheless.
     
    Last edited: Oct 4, 2018
  20. D2 Ultima

    D2 Ultima Livestreaming Master

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    You open Control Station 1.04

    It opens itself and the process for approximately 1-2 seconds.

    It closes itself as if end process in task manager was used.

    That is the problem.

    Sent from my OnePlus 1 using a coconut
     
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  21. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Try to delete the settings file at C:\Program Files\LaptopTools\Settings\ControlStation.ini

    Tell me if that works.

    Sent from my MI Note 2 using Tapatalk
     
  22. Makikou

    Makikou Notebook Enthusiast

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    This did not fix the issue for me.
     
  23. D2 Ultima

    D2 Ultima Livestreaming Master

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    Nope. Here's a video of the problem:
     
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  24. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Ok i´m working on it.
    Give some hours.
    I think that in the future i should add a Opt-in checkbox to "Update to latest Beta" so that users can decide to have all the latest stuff, even the stuff in development and give feedback about it or running/go back to latest stable. Seems a good idea right?


    EDIT:
    Just launched a new update!
    Are you guys able to update the Control Station?
     
    Last edited: Oct 4, 2018
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  25. Skiwolker

    Skiwolker Newbie

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    Last update working fine for me!
    I think that you can be more specific in the update window. For example you can add a changelog for every update (I don't always check the forum) and maybe you can divide releases in "stable" and "beta" so every user can choose if update anyway or stay with the last stable version.

    EDIT//
    With the last two updates when I start Windows with Control Station I've always the keyboard led brightness set to 0.
     
    Last edited: Oct 4, 2018
  26. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Thanks for your suggestions.
    Fixed that reported bug:

    Keyboard LED updated to 0.1.5
    - Fixed a bug where it would not load initial values

    Control Station updated to 1.0.5
    - Power modes now have default values
    - Greatly improved the way power modes are applied
     
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  27. D2 Ultima

    D2 Ultima Livestreaming Master

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    It closes too quickly to trigger the updater.
     
  28. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Probably better to exit everything and use the setup installer again.
    It should not overwrite your settings.
    After that it should be fixed.
    -----------------------------------------------

    A more advanced fix:
    Go to C:\Program Files\LaptopTools\updates\ and edit the work.ini like this:
    ControlStation=true

    Now run Update.exe in that same folder... voila!!!

    PS. it will probably wont allow you to save the ini file so save it to the desktop and then move/replace it to that dir.
     
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  29. joluke

    joluke Notebook Deity

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    Sent ya a PM regarding another issue. Can you view it please?

    Enviado do meu SM-N950F através do Tapatalk
     
  30. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Yeah I know.
    I need to physically check the stocks, but I'm now on my way to Spain for the next 3 days.
    I'll get back at you Monday.
    I think I can sort you!

    Sent from my MI Note 2 using Tapatalk
     
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  31. Danishblunt

    Danishblunt Guest

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    I know I'm probably annoying at this point but I still want to ask about the "random breathing effect". Are you working on it? :3
    Also LED seems to work now properly, it loads the last option I selected thus far, thanks for the fix :)
     
  32. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Two things to go in Control Station:
    - Switchable Graphics Switch
    - Critical Low DPC / Resources Mode for Gaming and Real-time critical tasks - involves updating fan control too

    Then .... And only then...
    More pimpage to KeyboardLED:
    - 21" wheels
    - Titanium exhaust
    - carbon bodywork
    - coilovers


    Sent from my MI Note 2 using Tapatalk
     
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  33. joluke

    joluke Notebook Deity

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    Awesome. Well the purchase will only be in November so we got time :)

    Really appreciate your help.

    Abraço (hugs) ;)

    Enviado do meu SM-N950F através do Tapatalk
     
  34. Chastity

    Chastity Company Representative

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    1.06 Control Center is also shutting down for me, even when .ini is removed.
     
  35. D2 Ultima

    D2 Ultima Livestreaming Master

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    Ok so, the updater DID seem to update something, because I used it for both that and keyboard LED after it still wouldn't boot after.

    Ok so I did a CRAPTON of stuff.

    Control station crashes with updated fan control or updated keyboard LED. It simply will not run. I am NOT using control station to handle my CPU/GPU, I am uncertain if this is the tipping factor, but here you can see a troubleshooting video:
     
  36. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Have you tried running each program independent without opening any other?
    One at a time.
    Close everything and just open control station, does it work?
    Close everything and just open fan control, does it work?
    And so on...
    I wish I could reproduce this... But I'm not able to... On my 3 units its running just fine.

    Edit: just checked the video... Yeah something is wrong... Will need to debug it later.
    Sorry!
     
  37. D2 Ultima

    D2 Ultima Livestreaming Master

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    I did that in the video. The problem is as soon as control station updates it forces all the other programs to update.

    Please note that fan control or keyboard LED updating breaks even the older control station software, 1.02 as in the installer file.

    Sent from my OnePlus 1 using a coconut
     
  38. joluke

    joluke Notebook Deity

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    Control Station 1.0.6 is working normally here! All other apps updated and working as they should :)
     
  39. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Have you tried to removing all files (delete or backup C:\Program Files\LaptopTools folder)
    Install the LaptopTools setup (that way there is no settings files).
    Try it and tell me how it goes.

    Also what Windows language and regional settings do you have configured?
    Is battery inserted?
    Any AV software?
    What screen resolution and scaling?
    So i can try to reproduce...
     
    Last edited: Oct 4, 2018
  40. Chastity

    Chastity Company Representative

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    McAfee AV, but I disabled realtime scanning. Running 1809.

    It seems like some other process is killing it, maybe Defender? SmartScan? I don't have it enabled, but you know how screwy MS can be with a new release. 1.02 runs fine, but when it updates, it no longer works. App signing maybe? Expired? Cert needs to be updated for 1809?

    Latest KeyboardLED works OK.
     
    Last edited: Oct 4, 2018
  41. D2 Ultima

    D2 Ultima Livestreaming Master

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    Didn't work. As soon as control station hits 1.06 it auto-kills itself.

    I don't have any AV running, not even windows defender. Smartscreen is disabled. All telemetry in windows is disabled.
    W10 Pro 1607
    1080p 120Hz 100% scaling

    I've determined that fan control and keyboard LED being updated don't cause any problems. I have removed the .exe for fan control and keyboard LED, reinstalled everything, then made backups of the old versions and replaced the .exes with the up to date ones and they work. Control station 1.02 works with fan control 1.26 and LED 1.15. It seems once I updated anything it caused problems, I don't know what else to say specifically. If you want to give me a debug version that logs its own reason for closing itself, I could send you back a log, and you might find what may or may not be interfering with it.

    Note: I do NOT have updater licensed, it is the only thing I can think of that may be different between us. @Chastity do you have Updater paid for and Fan Control paid for? Or just fan control?
     
  42. Fromont

    Fromont Notebook Consultant

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    screeny attached... I feel like Im staring at something obvious. I never can rule out my own stupidity...
     

    Attached Files:

  43. Josh Schreuder

    Josh Schreuder Notebook Enthusiast

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    I have Updater licensed, as well as Fan Control and I was having this issue. Apart from that my config is pretty much the same as yours, no 3rd party AV, only Windows Defender.

    I haven't tried the very latest version yet but will post back. Can also post the Windows Event Log stuff if that helps John.
     
  44. EARNEST

    EARNEST Notebook Consultant

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    I want to buy the license for the Updater, what model should I select for my PC Specialist model please?
     
  45. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    I'm using ESET NOD32 AV, running Windows 10 Pro 1809 1080p 100% scaling; everything is working fine.

    Just thought I'd let you guys know.
     
  46. Dennismungai

    Dennismungai Notebook Deity

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    After updating the Control Station today, the app can no longer start.

    Anyone else experiencing this? The other components, ie Fan Control, Updater, etc work with no issues.

    Edit: Seems to be sporadic. On some reboots, it works. Then the issue returns.
     
    Last edited: Oct 5, 2018
  47. Dennismungai

    Dennismungai Notebook Deity

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    Seems to be what I'm running into.
     
  48. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Can someone (who is having problems) change Regional Settings to Portugal for example.
    Let me know if that works.

    Sent from my MI Note 2 using Tapatalk
     
  49. Danishblunt

    Danishblunt Guest

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    I have this as well, however it has nothing to do with the programs, instead with windows 10. It disables the startup in task schedeuler sometimes, I have no clue why it does it, but it happens.
     
  50. Rynaus

    Rynaus Notebook Consultant

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    Hi John. It's been a while since we talked, hope everything is going well for you :)
    I had to reinstall Windows and so I installed the latest Laptop Tools today. I found a problem and I have a question.

    Problem: When my external DAC is selected as the default sound device, Control Station does not start, it just crashes. If I change to internal sound as default device, it works.
    Question: Is there a way to disable the glowing logo on the Chassis ? The Keyboard LED tool only disables the Keyboard lights, not the blinking light on the chassis.

    Thanks.
     
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