CLEVO Drivers Update Utility by OBSIDIAN-PC

It worked! Thank you.

 

Quick question -

My driver update utility hangs on this screen: https://imgur.com/a/k6s10DE

I've uninstalled the entire suite of tools, reinstalled, and it does allow for updates to be installed, but just hangs on this screen (and after letting it sit overnight a few times, still hangs on this screen).

It's been an issue that has plagued me for now 4 months, and unsure what else to do.

I have bought the program, and would be happy to provide the reciept/proof if necessary.

 

That's weird, is your software activated?
I don't get it what you mean with "hangs on this screen"?
In what exact step does it hang?

Sent from my Mi Note 2 using Tapatalk

 

Thanks John for getting to me so quickly, yes my software is registered, and it just hangs on getting driver updates. No avail will work (I've reinstalled all applications, and let it sit on this screen for hours and it never moves past this point).

I'll record my screen and show you exactly what happens. Standby - I'll get something to you shortly.

 

Hey John - here is a link to the video with the issue (normally, if I restart my machine, it will actually load up the bar to that point, but since I had already started this program prior to the screen recording, it just still is hanging on that 'getting installed drivers version' message).

 

Would you allow me to do a remote session to your laptop to check what´s causing that?
It´s the first time i see something like that so it´s really weird.
Please PM me if you are available for it.

 

Not sure if this is the best place to ask, but maybe so since Obsidian is one of maybe three sellers I'm considering a new system from, but are there any significant laptop hardware revisions/releases coming out the second half of this year that would justify waiting any longer to make the purchase?

 

Sure! Thanks for offering. today I'm pretty open after 4:30 PM/16:30 CST (9:30PM/21:30 UTC) - otherwise if it needs to be earlier, I'll be happy to bring my laptop along with me to work.

 

Actually yes. Kinda new p775tm is comming. With better cpu cooling. At least its according to jarrod.

 

You missed a part of my post. My laptop audio out turns off whenever it enters sleep mode. Headphones, external speakers, etc no longer output sound unless I restart my laptop. The headphone fix in control station doesn't work, and multiple instances of phonejack.exe can be found in Task Manager. If the fix is turned off, phonejack.exe continues to load on startup unless I uninstall control station, restart my laptop, and reinstall control station.

 

thanks for the heads up. got a link to that for any additional info?

 

7:39 he starts about clevo

 

Would anyone happen to know or recommend using Clevo Control Center 3.0 (or whatever the latest one is for 9th gen CPU laptops) for 8th gen CPU laptops?
Since KeyboardLED doesn't yet support per-key RGB keyboards and my keyboard backlight is constantly on and blue and cannot be turned off it gets irritating. Someone said CCC3.0 doesn't hamper the system performance like CCC2.0 did, so its probably fine to install I guess(?)

 

It seems alright to me but then again, I only knew the CCC 1 previously. Fan control is much better since you have a curve to mess with (but only at 2 points :/ ), theres a few keyboard lighting options (i personally stick with rainbow but id love for a music equalizer option) and that's pretty much all that I touched. Theres no customising the power options anymore which makes me sad as theyre linked to the CPU power usage.

 

3.0 works as intended on my 8750H powered model. I've seen no issues running CC in the background during all of my testing. The keyboard features are amazing!

 

I would personally recommend just installing the keyboard LED and fn hotkey modules of the CCC3 from the Microsoft store, to use alongside whatever other programs your using (TS and HWinfo in my case).

 

John@OBSIDIAN-PC, I just got an error on the Updater for the Bluetooth drivers. See for yourself:



The version number of the latest version available according to the Updater is different from the one he's trying to get me installed.

 

Would you happen to have a link for that, or even the search keyword? I'm only finding ASUS Keyboard hotkeys.

 

Just search for Clevo.

All versions of CC3 (preinstalled, downloaded from drivers page, etc) are actually broken up into a bunch of separate UWP apps, which can be updated/managed through the Microsoft store. Normally you just Open CC3, and it automatically opens the others when you click them in the main menu. But you can install or uninstall any of them without impacting any of the others.

I personally only use;

LEDs Keyboard Setting - for... my keyboard LEDs
fn Hotkeys and OSD - for the OSD display (caps, numlock, etc), Fn functionality and other hotkeys (Fn+1 and Fn+3 for fans and performance mode for example), and also includes the normal CC3 taskbar icon where you can also change the performance and fan modes.

 

Might be a silly question, but, if you’re just using ahci mode, is there any reason to have intel rst installed?


Sent from my iPhone using Tapatalk

 

I found in the C drive each Windows App, and an additional one called 'CPU Overclocking'.

If you try to launch the app outside CC, it says "Please open from the Control Center"

But, within CC, there is no app listing for CPU overclocking. Only GPU Overclocking, which works normally.

I'm thinking it's a bundled hidden app, because the 8750H can't be 'overclocked'. Maybe 9th-gen Intel processors have this unlocked.

 

I've noticed that too, but that's the only one that 'needs to be opened in CC3', and I suspect it really says that because it fails to open due to the 8750H being OC locked. The 9750H isn't overclockable either AFAIK. I think CPU Overclocking is just included for the few models that can use it. All the more reason to just uninstall it all and only keep the parts you'll use. The core CC3 app is completely unneeded if you only use LEDs and Hotkeys (or whatever parts yourself will use)

 

I found it and the related apps. Installed LEDs Keyboard Setting but the app refuses to open. Probably something to do with Control Station blocking some clevo stuff. (Too tired right now to figure it out, I'll try tomorrow)

 

delete

 

Just a word: the Intel Bluetooth driver is not getting updated.
Installed: 21.10.1.1
Latest: 21.20.0.4

Running the update presents with options to change, repair and remove. Nothing worked. Even uninstalled and deleted driver files, then installed the new driver. Still showing old driver even after multiple reboots.

 

Same here on my P775DM3-G. Same issue after multiple reboots

 

To be honest IRST is mostly for RAID setups, if you have mechanical driver you can still use RST for the report features, personally i never install it!

Already took a great deal of my time checking if there was individual packages that would actually work without adding additional services and without having to run the full CCC, did not work.
Also the service that takes care of OSD messages brings me nightmares, it was the old BSOD cause...
I would like to have the Keyboard LED part of the app to run individually, specially because of the Per-Key users... and well... it would be one less app that i would have to keep coding and updating.
If anyone manages to make the LED app work individually that would be great.

Yeap, noticed that too, reverted back!

 

It works individually for me just fine. I currently only have TS, HWinfo, Keyboard LEDS, and Hotkeys installed, and can verify that both the LED and hotkeys apps work fine independently.

I believe I even used it alongside your CC app, but I might've made the switch to TS + HWinfo before actually using it, so I'm not 100% if it worked then. I'll have to test it again when I get home.

 

Guess I'll give it another try then.

Sent from my Mi Note 2 using Tapatalk

 

I guess it's possible it could depend on the model, but I don't know why that would be the case. I'm on a PB51, and I also download them from the Microsoft store (as opposed to the CC3 bundled apps from Clevos/resellers driver pages), in case any of this helps.

 

Hello, I'm fresh owner of Clevo PB71RF-G. I bought Fan and Updater. I knew that my laptop is no right now supporting by you.
There are few things that not working right now:
KeyboardLED - I'm only can turn on and off from app - it's not possible to control from kb.
Mouse pad - i'm not able to turn on/off from kb only from app
Control Station - I setup uv max -135 and my laptop is working - is possible get higher? (i7 9750h), recommended setup of cores and W is not suitable for this procesor -(IMHO)

 

Hello,
This software looks amazing!
Sorry if this question has already been answered, but there are a lot of pages in this thread.

Even if the OEM control center doesn't offer fan curve options, the Obsidian control center fan options will still work?
I might order the P960RD soon, but if there is no way to create a custom fan profile, I might have to pass.

 

Fan control from obsidian works that way

 

I'm not certain which models support the Fan Control app but at least in Control Center 3.0 you have 3 fan profiles and a fan speed % offset.

Profiles:
Auto
Maximum
Custom

The offset can be from +1 to +80% of total fan speed. I run mine at +10% offset pretty much always and am happy with the noise level and cooling performance.

What keyboard shortcuts are you trying? They may be model specific, and are often portrayed as icons oin the F# and # keys. Fn + * is backlight LED for me, and Fn + F1 is the touchpad for me, YMMV.

I don't have any time with the 9750H so I can't really suggest any settings. I would want to approach it like the 8750H and take the cores much lower than the cache but I don't know if that processor responds the same. You should be bumping down in small increments like -0.015v steps and stability checking in between. The cache is typically more sensitive than core, but either one will show stability issues.

 

Not all the shortcuts have icons. I only have the F1-12 icons. fn+1, fn+3, etc work for me but no icons for them. I only found out about them while looking through the manual.

 

Had a wonderful time dealing with a botched Intel MEI driver that did not want to repair or uninstall. :/ Went to look up how to do a manual uninstall of that, and enjoyed the long list of registry entries. Fortunately decided to try Revo Uninstaller Pro trial, which worked perfectly, and gutted the driver out, allowing me to reinstall. Glad I didn't have to reinstall the OS.

 

Can you share that manual to uninstall?

 

How To: Use Revo Uninstaller - Free Version! After uninstall program/drivers then don't reboot but contiue and select Advanced for further cleanup. Normal unistall/clean up via Windows own tool ain't always enough

 

Off topic: not at home but tomorrow I'll test the other benchmark to show u @Papusan

 

I found a workaround to my brightness going to 100% after waking from display turn off on idle. Set the display to never sleep.

Also, I'm now using Realtek Audio driver 6.0.8703.1 (we need the FF10 variant) along with SBX 2.0.0.33, and now I have the Realtek HD Audio Manager in the system tray, and plugging and unplugging the headphones makes them alive again - don't have to reboot.

 

Do you have a link for the latest version of Realtek Audio driver 6.0.8703.1? Perhaps it's the solution also for me.

 

Is yours the P95xHR? This realtek works with the latest HD audio manager (UWP app) and also the headphone jack works fine out of the box? Where do you get this driver from?

 

This is still buggy, not working after sleep (sleep enforced by closing the lid), but I got the driver from here:
https://github.com/alanfox2000/realtek-hda-release/releases/tag/6.0.8703.1
Us Clevo guys need the Creative variant, which is FF10. Extract the driver (184 MB) and install only the one in the FF10 folder.
I got the Creative driver from somewhere else, but it is available on the same page (duh). (18.9 MB)
Needed to install the Realtek driver twice for it to take. With the Creative stuff, the bat file inside didn't do the job, so I installed the two driver files inside manually.

8703.1 is the latest WHQL FF10 driver so far. There is a beta 8712.1 available if you want to try that.

 

I only want to install the new audio driver+control panel, not SBX - I suppose it would still work?

 

This is the HDA driver. If you don't want the Creative integration, I suppose you could install any driver, perhaps even the latest ones - the FF00 types support the basic Realtek hardware. It is just for the Creative integration that we have to look for older drivers.
If you can find the service manual for your model, do note down the Realtek codec on the board. Mine is ALC1220.
There are UAC drivers too. I suppose it is the same dilemma we had with graphics drivers (standard vs. DCH). Aaaargh! Getting too old for this.

This page is a good place to visit - I suppose you need to get the latest one for your Windows build.
http://forum.notebookreview.com/threads/realtek-hd-audio-mod-for-clevo.814860/page-17

 

Thanks for the info, I'll do some research.

 

Yes those key shortcuts were removed since it need a CLEVO service that caused many BSODs in the past. Im still not convinced about it so i will not add it until im sure.

Yeap Fan Control will work on all models.

 

Hi John and fellow users,

I’ve just purchased and downloaded the Updater tool for my P775tm1-g. It’s unfortunately not one from Obsodian sincere I live in China, but I wanted echo the others on this thread to thank you for opening it up for all us users!

My specs, for reference:

4k IPS
i9 9900k (R0)
RTX2080
64gb Apacer RAM (custom clocked at 3000mhz stable, although I do randomly get some retraining reboots after a cold start: any way to fix that apart from experimenting with the numbers?)
1tb 970 PRO NVME (512X2 non RAID)
2tb 860 Evo SATA

I have an issue that seems to have cropped up after using the utility (at least it's the first time I've noticed it): On first use, there were updates available for the sound (Realtek and SBX) and network drivers as well as one for the Intel ME. Now try as I might, I cannot update it despite resetting default settings on the BIOS (default BIOS by the way, non Prema). Any advice?

More pressing is an issue that seems to crop up seemingly randomly (may be connected to the driver problem just described): After a normal system shutdown and then booting it back up, the system just seems to hang on the login screen (it isn't quite hung, but more like slowed down by 1000%) where even every mouse pointer movement seems to only register after a 10 second delay before freezing again. Is this a graphics card issue? I've got the latest driver's from Geforce Experience.

Would appreciate any light anyone can shed on this!

Thanks!

 

Regarding the slowdown on booting, please check in the BIOS if network boot is enabled. If so, disable it - it might be looking for a server to boot from.
Also, do you have Microsoft account login? If so, that can also take time to respond depending on the load on Microsoft's servers. I always prefer to use a local account, ignoring Microsoft's recommendations.

 

Thanks for the response Anytimer!

Interesting note about the BIOS. I'll have to check up on that once I get home (can't wait!).

You correctly assumed that I am signed in with a Microsoft account, but as for whether this might be to blame for the Windows freezing, I wouldn't be sure since I have two other laptops running on the same Wifi (all signed in with my account on Windows 10 Pro 1903). I've never experienced this issue on other computers. Might try signing out as a last resort.

Just to throw a thought out there based on something I remember reading on an Area51m thread; could it be something to do with drivers/software loading at startup in a sequence that might botch up the system? The OP there wrote something about solving it through playing with 'startup settings', although I don't know where that menu is. I've got most startup items disabled in any case (although I do have a 'Delayed launcher' by Intel activated in there I believe..). Will have to check.

Loving the machine though. What a beast!