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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Working on that at the moment, just noticed that myself.
    Will release an update ASAP.
     
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  2. Adobo9

    Adobo9 Notebook Consultant

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    Hey @John@OBSIDIAN-PC just bought the driver updater and couldn't be happier! I was debating purchasing it, but now I pulled the trigger and am super impressed.

    Just a question however. I had an older version of Obsidian PC Control center, and that had built in throttlestop, and now, under CPU tuning, the choice is for Intel XTU for undervolting.

    Now, I used to use throttlestop only, and have heard that intel xtu could possibly screw with some fan stuff. However, I have deleted CCC and am solely using your stuff. Do you think it's alright for me to use XTU now? Granted, I haven't been following the forums for like the last year or so! Thanks so much for everything :)
     
  3. anytimer

    anytimer Notebook Virtuoso

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    Actually you won't be using XTU - Control Station will be using it to implement your settings.
     
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  4. anytimer

    anytimer Notebook Virtuoso

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    Intel vga driver appears to be borked. 26.20.100.7463 Says the driver being installed is not validated for this computer and I should get it from the manufacturer.

    EDIT : needed to uninstall the previous driver with DDU.
     
    Last edited: Nov 18, 2019
  5. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    We use XTU only to apply values, select the "Stop XTU services" and it should only use it to apply values and then it kills all it´s services ;)

    Yeah the Intel graphics driver is a mess!!!! They are always changing the install process and it´s giving us a hard time finding a way that will always install :(


    Also, good news:
    It seems some resellers are finally starting to use our software, we would like to welcome www.silentmaxx.de ! They are now shipping their laptops with our Fan Control Software (not sure about Control Station or Keyboard LED).

    We are also working with some other resellers to adapt our software for them! If we get around 5 resellers this will be great for all apps since i will be able to put A LOT more hours into them.
     
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  6. turn00

    turn00 Notebook Geek

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    Congrats!!!
     
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  7. joluke

    joluke Notebook Deity

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    Awesome job
     
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  8. Chastity

    Chastity Company Representative

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    Congrats! I know it's been slow to adapt, but heck, glad to see it happening.
     
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  9. Alfly

    Alfly Notebook Guru

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    Hi John,

    I have a small issue with the software. When my laptop starts without web connection Updater tells me "software not activated". Then when i switch on the wifi it still tells me "not activated".

    Another thing, the audio driver for my P751DM2 is not working, i can't decrease sound level (driver 6.0.1.8591).

    Bye
     
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  10. anytimer

    anytimer Notebook Virtuoso

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    I can confirm this. I have to either restart the laptop, or exit and restart the Updater.
     
  11. philstopford

    philstopford Notebook Consultant

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    I sent a PM a while back asking, but perhaps here is a better place. My old mainboard died and was replaced; the tools obviously reject the licenses on the replacement board due to the new UUID. Is there a way to assign the new UUID to the old licenses, or will the tools need to be re-purchased for the replacement board)?
     
  12. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Fan Control updated to 2.4.5

    - Updated QT libs
    - Updated signing certificate

    There is also a totally new license system to prevent the UUID changes problem, we are now migrating to a server side License check. This also facilitates our work with other resellers where we can generate volume licenses :D


    Updater license system will soon be updated just like Fan Control was, that problem will be fixed then.
    As for the Audio it´s currently a mess, i will try to get to the bottom of that.
    But latest Windows versions are really difficult to get a Audio / SBX mix that works :(

    Sure thing, just mail me at [email protected] it´s a lot faster!!

    More Big News:
    We would also like to welcome, www.azom.io who is now using our Fan Control / Control Station / Keyboard LED. :D
    3 More resellers missing to achieve financial development stability! Also, our reseller prices for volume license are now pornographically low.
     
  13. TheUberMedic

    TheUberMedic Notebook Evangelist

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    That's um... One way to say cheap I guess xD
     
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  14. joluke

    joluke Notebook Deity

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    Getting an error after updating to the latest version of Fan Control:
    upload_2019-11-26_1-24-55.png

    Tried to edit Work.ini and force an update and run Fix Dependencies and none worked.

    @John@OBSIDIAN-PC

    Edit: ClevoService.exe gives an error saying: Service cannot be started and it is disabled on services.msc and cannot be changed to Automatic because of this error:

    upload_2019-11-26_1-55-39.png

    Edit2: Reinstalling Fan Control 2.4.5 fixed the issue and rebooting afterwards!

    Thanks @John@OBSIDIAN-PC
     
    Last edited: Nov 25, 2019
  15. Rahego

    Rahego Notebook Consultant

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    @John@OBSIDIAN-PC have you dropped completely work towards controlling P870XX lights at back panel with you software? At this point it is only thing that is holding me back to get fan license and drop clevo stuff completely.
     
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  16. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Hello!
    I actually got my hands on a unit, i´m going to test it really soon.

    ---------- NEWS --------------
    Our new License API showed some important information, there are TONS of users stealing our software by using all sorts of gimmicks. I was mentally prepared for that, what shocked me the most was finding companies (curious enough they are all from china) who sell their laptops with either our dumped BIOS or with a modified BIOS to unlock our software.

    For users manually changing their BIOS to trick our software:
    For users duplicating UUIDs and licenses across units:
    For resellers selling with our BIOS or modified IDs to fool the software:
    -> Well, we are now doing server side verification, so what you are doing won´t last long. Oh and by the way, do you think it´s really a good idea to hack a piece of software capable of writing to your EC chip?

    By hacking the software, and not paying developers i can´t put time into this project, as you see, if it wasn't for new resellers jumping in, everything was very silent with little to no updates right? When you steal instead of paying you are killing development...

    Just my two cents.
     
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  17. joluke

    joluke Notebook Deity

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    It's just sad to read this

    Enviado do meu SM-N950F através do Tapatalk
     
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  18. snowy88

    snowy88 Notebook Enthusiast

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    Hi John! Have a nice day, I had a question about Fan Control, is there any way to display the speed adjustment sliders with percentages as you have in the screenshots on the site, and not with points like now?
    that what i have
    [​IMG] [​IMG]
    that what on site screenshots
    [​IMG] [​IMG]
    Of course, in general, this is not such a big problem, but with the percentages displayed on the sliders, it would be much more convenient to configure Fans :)
     
    Last edited: Nov 26, 2019
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  19. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I can, but do you really want that?
    There is 255 points, if i set that from 0 to 100% you loose resolution and you wont be able to fine tune it as much. 1% can be too much in some cases...
     
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  20. joluke

    joluke Notebook Deity

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    No. Don't change it
     
  21. snowy88

    snowy88 Notebook Enthusiast

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    Thank for reply, no i dont want loose resolution :)
    But for dont lose it, may be it can be set like 1-1,5-2% or 1-1,3-1,6-2%, just show % of fan speed instead points?
     
  22. HawkInOz

    HawkInOz Notebook Geek

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    Can you say WOO HOO!!?!?!! Yeah, I'm more than a little excited about this! :D
     
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  23. joluke

    joluke Notebook Deity

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    It doesn't apply to this... you wanna squizze 100% in a 250 points...

    Doing this will break the whole purpose of the app.. Leave it alone. If it isn't broken don't fix it
     
  24. anytimer

    anytimer Notebook Virtuoso

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    Doesn't have to be one or the other - you could display the % value in brackets under the points.

    e.g.
    220
    (86%)
     
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  25. joluke

    joluke Notebook Deity

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    Well I didn't thought of it that way, yeah displaying it that way would be good too. Nice
     
  26. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Fan Control Updated to 2.4.8:

    If you are getting this video being displayed at Fan Control startup:


    This probably means you are very special, it shows our love for your capabilities to steal from us. If you are getting the video but you are indeed a true client please contact us by email :)

    Also working on something new:
    [​IMG]
     
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  27. anytimer

    anytimer Notebook Virtuoso

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    Btw Intel WiFi 20.70.13.2 and Intel BT 21.50.0.1 have been working for me for several days now, since 19.11.2019.
     
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  28. TheUberMedic

    TheUberMedic Notebook Evangelist

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    Bloody hell that's brilliant.
     
  29. Alfly

    Alfly Notebook Guru

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    @John@OBSIDIAN-PC

    Hi John,
    Since new update of PC Updater (2.7.2), software says "invalid licence". I tried enter my order number but nothing.
     
  30. Chastity

    Chastity Company Representative

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    email John : [email protected]

    you'll get a much faster response, and include your license info and stuff you registered with
     
  31. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Hi alfy!
    Sorry but the new License API is probably ignoring some specific old licenses that were used back when there was only a "OBSIDIAN-TOOLS" app and not the independent Updater app.

    Please write to [email protected] and let us know your old order number / license number, and copy and paste the UUID that the app is showing so that we can generate a new license for you.

    ------------------------
    Updater was updated to 2.7.2

    - Updated QT Libs
    - Updated signing certificate
    - Updated License system
    - Updated Server URLs

    The license API we made for FAN CONTROL showed us thousands, yes, you are reading correctly "THOUSANDS" of users with modified BIOS to unlock our software.
    We traced some of the BIOS to Chinese forums where there was all types of apps and BIOS mods which were modified to use OBSIDIAN-PC ids.
    We already kinda knew this was going on, looking at the server bandwidth reports.
    What we did not expect was finding out resellers selling their laptops with this BIOS that unlocked the software.
    So for the updater we had to integrate the new API and fully change all our URLs to prevent users from using old versions of the software and still downloading the drivers.

    Now, you might say "Well, what if they also use old Fan Control versions?" well the API already banned the IPs and well... there are some neet tricks in place for that :p

    Again, if you get this video when you open Updater, BUT, you are actually a legitimate OBSIDIAN-PC client, please contact us:
     
    Last edited: Nov 28, 2019
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  32. Alfly

    Alfly Notebook Guru

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    Yes, that's better. Thx buddy !

    @john. I will send you an email. Great job!
    Thousands of licence hacked :wideeyed: :realmad:.

    PS: No more sound issue, I solved it.
     
    Last edited: Nov 28, 2019
  33. Svargod

    Svargod Notebook Enthusiast

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    @John@OBSIDIAN-PC

    Hi,

    I suspect there is a bug in the latest Control Center update. When selecting Turbo Boost Power to 4000, it automatically drops down to 95Watts after clicking apply.

    Doesn't matter if I choose on "Power Mode" screen to force the "Turbo Power Override", it simply keeps falling back to 95 Watts either way.
     
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  34. joluke

    joluke Notebook Deity

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    Same behaviour here for some reason
     
  35. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Probably that is not the MAX value for your BIOS.
    On mine 4000 is the same as unlimited.
    Can you check in XTU what is your max value for unlimited?
     
  36. Svargod

    Svargod Notebook Enthusiast

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    Hi John,

    The values were back to default.

    I have re-enabled the Turbo boost etc.

    However the Turbo Boost Power on Control Station refuses to go higher than 511Watts, I suspect there might be something else going there.

    Whenever I make any changes in Intel's XTU it immediately crashes, saying "Service has lost it's connection. Please restart the application for any changes."

    Also could you please verify that the discrepancy in what I have set in Control Station and what it depicts in XTU, in terms of Core Clock multipliers is correct?

    It seems to me that XTU ignores or does not see correctly my preference for Core Clock speeds set.

    https://imgur.com/izheXcI
    [​IMG]
     
  37. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Can you please do a Setup Load Defaults first and then try again?
    I´ve seen some cases where that happens and is fixed by loading defaults.
    If XTU is not capable of applying a value that´s really not related to my software at all, my software communicates only one directing telling XTU what values to apply and then it´s done.
    You can also try to re-install Control Station since it fixes some common "missing files" from XTU.
     
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  38. HawkInOz

    HawkInOz Notebook Geek

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    Soooooo...... how "soon" is "really soon"? Apologies for my impatience, but I've repeatedly contemplated going back to CCC over the past year just to turn off these often-annoying Top Case Logo LEDs, so I'm super stoked at the possibility that I can keep a fully functional Keyboard LED instead (with no black electrical tape required)! Thanks!!
     
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  39. Svargod

    Svargod Notebook Enthusiast

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    Hey John,

    So I was fiddling around with this.

    Reinstalled the Control Station as well.

    Unfortunately after the last BIOS update it simply refuses to apply the power limit of 4000W no matter what I do.

    Not sure what else to do, should I try reinstalling the Intel's XTU?

    Note: Just to confirm this has started immediately after the BIOS update, it has not happened before.

    EDIT: I have reinstalled two different versions of Intel's XTU, I am still facing the same issue. You mentioned there is an option to change this in BIOS manually, I had a look but couldn't find where to increase the limit. Can you please point me in the right direction? Thanks!

    Here's another brief screenshot:
    https://imgur.com/DJ8CX0d
     
    Last edited: Dec 4, 2019
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  40. anytimer

    anytimer Notebook Virtuoso

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    I seem to be missing a few tabs.

    upd ug.png

    [EDIT] Never mind - exit and restarted the Updater. Tabs came back. They vanished after hibernation.
     
  41. joluke

    joluke Notebook Deity

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    anyone has the same issue?

    Updater randomly vanishes the top part of the toolbar where the minimize button and close are and the title..

    Happens randomly only in Updater
     
  42. cwiggy78

    cwiggy78 Notebook Guru

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    John,

    I've sent an email with my proof of purchase for the updater (09/08/2017).
    After the last update I'm struggling to activate .

    Chris (UK)

    Sent from my SM-G950F using Tapatalk
     
  43. Alfly

    Alfly Notebook Guru

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    Got it one time. I had to restart my computer.
     
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  44. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    When something like this happens just mail me at [email protected]
    I´ll fix it fast for you.

    As for the Updater bugs it never actually happened with me, but i believe it must be related to all the changes i was forced to do due to the new License system...
     
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  45. Alfly

    Alfly Notebook Guru

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    It just happened right now on my laptop.
     
  46. Shark00n

    Shark00n Notebook Deity

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    I can't install the Creative SB Connect app. Realtek audio are updated and I have the Realtek Audio Control app working fine. Updaters tells me the SB driver is 'ahead of date', forcing a reinstall did not work.

    Kinda miss the profiles :(
     
  47. Virusapex

    Virusapex Notebook Geek

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    Hey there! Got the same problem some time ago, so you can try my solution, and see if it works for you. Try to uninstall Realtek audio drivers with the app, Creative SB as well. Then, install Realtek audio drivers from Updater app (it should start downloading Realtek app from MS Store right away), then go to the MS Store and download SB app from there. It should connect and work properly after that. Tell me, if it worked.
     
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  48. Shark00n

    Shark00n Notebook Deity

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    I can't find the SB Connect app anywhere on the MS Store unfortunately
     
  49. joluke

    joluke Notebook Deity

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  50. Shark00n

    Shark00n Notebook Deity

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