CLEVO Drivers Update Utility by OBSIDIAN-PC

Hi John,

Congratulations on the baby!

I am wondering if you guys would be able to sell an RTX 2080 for P775TM1, bought the laptop from you guys in September 2018 and was wondering if you have a kit extra with a GPU on the side?

TBH I am too lazy to look around through distributing channels and beg if anyone would be willing to sell something so specific in quantity of 1.

I am fully aware that they cost somewhere around €1k+ usually a piece and was wondering if you could give me a hand!

Thanks!

 

Assuming that is the pascal unit, then no, you can't have one, the heatsink was changed. Unless the new model's heatsinks screw right in and fit flush in the system, but I somehow doubt Clevo would ever do something like that.

 

http://forum.notebookreview.com/threads/p750tm1-g-rtx2080-upgrade-kit-who’s-done-this.830995/
It's possible, with new heatsink

 

hey John. I am interested in the fan control software because the speed ramping feature is great to have to reduce noise, however there is one thing I must need to know before I purchase this.

I'm on the TM version, currently im using another fan control that allows 2ndary GPU fan to run off CPU temp reading while primary GPU fan is off GPU temp. my CPU heatsink mod will bring additional heat pipes toward 2ndary GPU fan so that means I will need to control CPU fan and 2ndary GPU fan together while not ramping up primary GPU fan. Does the software have this capability?

 

So I have noticed that my CPU is always turboing for no reason even when I leave my PC idle. It just does not want to go below 3.95-4GhZ. I want it to downclock when possible. Tried Normal and Silent power modes in the Control Station but nothing changed. CPU Minimum is set to 5% tried on 0% but still no difference, CPU Maximum is set to 100%, tried lowering it and nothing.

PS: I want to achieve this will connected to power cord just for lower idle consumption. I am not running the Maximum profile, I am running the Normal/Silent.

 

What does Task Manager say? Which process is showing a high CPU usage?

If you are only going by the sound of the fans, keep in mind that the fans will make more noise if the NVIDIA GPU is in use. Some very stupid things use the GPU by default, for some strange reason known only to Microsoft. Keep the NVIDIA GPU tray icon running and monitor the state, and use the NVIDIA control panel to force prevent these stupid apps from using the GPU.

 

In task manager => Performance tab => Speed > 3.9GhZ ; Utilization < 10%
As I said even when idling the speed never goes under 3.89GhZ (I think this was the lowest I have seen).

I am aware about the fan situation, but checking the fan speeds I can see that GPU fan is on 0 RPM, because there is nothing using my dGPU, only my iGPU.
NVidia settings are set to enable dGPU in some programs, like games, in all other cases it is using my iGPU.

My problem are not the fans I don't mind them running in some low RPM mode, I just don't understand why is the CPU constantly boosted to max speed (3.9-4.0 GhZ) when idle and this is the thing I want to change. On battery there is no problem, most of the time the CPU is @800MhZ.

 

Task Manager: Go to 'processes' tab and sort by CPU usage. My idle CPU usage is about 2%.

 

It idles at less than 5% but the problem is that the CPU speed (found under Performance tab) is never going lower than 3.95 GhZ, which for me is odd.
I think it should always go lower while the laptop is idle.

Here you can see what I am talking about, usage is low and still the speed is @ 3.95. I think it should go as low as 800 MhZ while in idle state.

 

Dude. Having a cpu at 3.95mhz makes it faster to respond to your requests. Why do you want a 800mhz cpu? To cripple your performance? Use Throttlestop to control that but it makes no sense (only if you use battery, then yes)

 

It could be related to the running tasks. Btw, in Control Station settings, do you have "stop XTU services" checked? That kills XTU after applying the settings. Recommended.

What performance monitoring utilities do you have running? Try killing everything you don't need and see if that helps. Weird stuff happens sometimes. On a few occasions even Task Manager gets messed up.

 

I just do not think that the CPU should be always on that speed while I leave my laptop on desktop and unused. Also I feel like it adds up heat since the wattage is increased to run this speed. As I said I do not need it when I am doing nothing.

Stop XTU, manage CPU and re-apply on start up are all checked. Monitoring is done via Task Manager and HWMonitor (they are used only shortly for fast check up), this happens even after fresh start of the laptop so I do not think that it is program related. Also for heads up there is nothing I can do in the BIOS (as CPU settings) since this laptop's BIOS is pretty locked and nothing special can be changed.

 

Maybe this will help:
https://www.dell.com/community/Inspiron/CPU-is-always-at-max-frequency-SOLVED/m-p/7364537#M61072

 

Thank you! This did resolve my problem, and as expected it lowered the idle temps a bit more. I also do not see any performance hits.

 

Messing around with the C-states can cause that as can the CPU power options in the advanced settings in power management. Changing the windows power level can also impact idle speeds.

 

I did try with power options but to no avail. Looked in BIOS for the C-states (found about it somewhere in google) but as I said BIOS is pretty locked and there was no such option (in my case others will vary). The only thing that helped was anytimer's suggestion for the slider.

 

The keyboard app needs an update. Even ticking the start on tray option it randomly starts there. Most of the times it doesn't start on tray at all for some reason.

Can you look into it @John@OBSIDIAN-PC

Running Windows 10 LTSC 2019 (Build: 17763.1098)

 

Earlier I had a problem with it, when I make changes and then restart my laptop, my changes were not saved. After reinstalling the program it fixed it. Now after restart the LED Profile starts correctly, so I would suggest to try reinstalling it to see if that helps.

 

Stupid question:

Does anybody know how to redownload the BIOS from within the Updater? I installed XTU on a p775 TM1-G and it resulted in the power levels being set to defaults (it happened also on my old 775DM1-G), so the turbo stops after 20 seconds or so with a Power Limit Throttle state whereas before it would stick at 4.3-4.4 without issue (it is also visible if I e.g start rendering, it´s much slower after this). I remember that removing XTU and then updating the bios solved the issue on my other laptop, but I can´t figure out how to get the files from the updater to flash it.
(or alternatively, if there is a better solution, I am all ears...).

I also cannot see the "Power Mode" tab which Faktora shows in his post, nor I have any other power options besides the default in Windows "Balanced"; I do not know if this can be part of the issue. I only have XTU (uninstalled, did no change to previous), and CC/Updater/Fan/Keyboard apps, on w10 1909. I reset the Bios to the option of "optimized defaults" but did not change it. I also noticed that the turbo power limit is set to 65W, which is the TDP for the base clocks of my CPU (i9 9900); again, I do not know if this can be related or not.

Temperatures stayed under 70 throughout all of this.

 

Power options are found in the control station which is a separate program that (kind of) unites the 3 other programs.

 

My bad - I meant I cannot see that tab on the control station, not in the updater (I have both installed)
I remember the Control Station asking to install Clevo CC components, do I need to install that to see the power mode tab? I installed said components but not the full clevo CC.

 

Hm, this is strange, because I don't remember doing anything special, just spammed next on the installation. You should have Clevo CC uninstalled in order Obsidian software to function properly. But I always had the power options tab. I am afraid I am not able to help you here sir.

 

No problem - that is already helpful as I know that it´s something odd in the thing. Maybe I just missed it (which is likely in me)
I will try to remove XTU and do an NVRAM reset, see if that solves the issue as it seems that somehow XTU overwrites the BIOS defaults.

 

Guys does anyone know if there is a place from which we can re-download older BIOS'es from Obsidian?

I would like to revert back to older BIOS prior to this last update from last year.

P775TM1 owner here.

 

I believe you have to ask them (e.g support ticket) for older versions; at least that is what I am used to with other OEM computer manufacturers/resellers. They should still keep them around.

 

Regarding my previous question, I noticed that my CPU only draws 65 W, stat, under maximum load. However the unit in Notebookcheck´s review with a 9900K has measured a peak of 130 W ( https://www.notebookcheck.net/Euroc...z-Clevo-P775TM1-G-Laptop-Review.413719.0.html). The control center from Obsidian offers the option to change the CPU power limit, which now is at 65W; could it be that it changed from the default at 130W (which coincidentially would be 2X the TDP of the non-K chip). The power supply should be able to work with it (150-160W GPU in my case, plus 130W CPU, leaves 40 W for the rest of the components which should draw nowhere near that).

How bad could it go to increase the maximum Turbo power draw in Control Center (assuming thermal throttle etc. is in place to prevent spontaneous combustion...)

 

Thanks for the suggestion. I'll try it later

Enviado do meu ASUS_I001DC através do Tapatalk

 

Turns out you helped me more than I thought - when I got home I realised that I do indeed have the Power Option, but they did not solve the issue as the maximum turbo boost kept getting overriden by the 65W default. I reset the NVRAM, reinstalled XTU with the "stop XTU service" and I can change the maximum PL1 value in the control center app.

 

I think it should overwrite the BIOS settings. Since my laptop BIOS is very locked to the limit where I can't do almost anything there, XTU comes in handy, but control centre uses it anyway so you don't have to use XTU (atleast i

In my opinion 40W is kinda low headroom. But my knowledge for laptop PSUs is not that good, I am assuming so because desktops need higher headroom. Do you feel any kind of low performance? If everything is running smooth and snappy i would not double it. BUT!! But this is just my opinion. Can you please explain what and how resetting NVRAM works and do and what is PL1?

 

My knowledge of it is sketchy at best: PL1 I think is the maximum sustained load the CPU can draw and is only guaranteed to go up to the base clock (3.1 GHz), whereas the peak is what it can get with full turbo in all cores (in this case it seems to be 128W, according to Bios, but in practice I see a average sustained boost of 113, named PL2). After X seconds in PL2 (Turbo Boost time) the processor will limit itself to PL1 for sustained loads, although it seems to go back up to PL2 from time to time. The reason I installed XTU is because I think Control Center needs it for the overrides.

The laptop PSU, at least in this case, seems to have not so much headroom by default- the GPU draws 150, and the maximum spec with an i9 9900K would have a sustained load of 95 W. I have set my PL1 to 95W (since that is the maximum TDP of the stock configuration, so probably not a good idea to go overboard) since what you say makes sense (that gives 75W headroom on a 330W PSU). I have left the turbo duration to 128s from 28 stock and it seems to not do much, so I´ve left it back to 28sec. I increased the PL1 since I tend to run very CPU heavy loads which take up to 1-2 days so I was trying to make them a bit faster (with the XTU thing, for instance, they started taking almost double as long) and since the laptop can cool a 95W CPU it matches what I see (CPU temp went up from 71 to 72-73 on these loads on PL1, but now it is much faster). With 65W it seems to go to 3.1 GHz on a stress test; with 95W 4.23, and with PL2 it reaches the maximum of 4.6 GHz on all cores (113W) and around 80C sustained turbo. I have attached a picture of the stress test results for reference: had to run it twice because with 128sec it seems to be able to keep PL2 for longer than that. Seems the voltage is quite stable at 1.25 V, with short peaks at 1.4 for individual cores.

"NVRAM reset" is resetting the BIOS to stock defaults; I did that to remove whatever changes XTU did. In Clevos, you hold FN+D for more than 5 sec, then boot holding them and release FN+D after 30 sec or so. You should get a message saying that CMOS has been reset (the BIOS memory) and defaults are loaded.

 

This is where I have been deriving most of my conclusions, so YMMV (I do not know if it is a good reference or not, but might be of use)
https://www.gamersnexus.net/guides/3389-intel-tdp-investigation-9900k-violating-turbo-duration-z390

 

Their homepage doesn't list any notebooks at the moment. Only a all-in-one PC.

Shutdown due to Corona or are they changing their products?

 

Most likely supply chain disruption. Could take weeks to get going again.

 

I was wondering can any one of you use the Remote Fan Control app that John made a while ago? Right now I am getting error message saying: "Could not connect! Make sure both devices are connected to the same network and that Fan Control is running on the host laptop.".

 

It works for me. Is the IP address correct? If it is, have tried reinstalling the app on your laptop?

 

Hmm strange. I did reinstalled the Fan control, and the android app. Did not fix the problem and the IP is correct. Will try to find the problem. Thanks for the info

 

hi guys, can someone share a custom table for a p650? the default ones seem too chaotic, goint to max speed from time to time. Thanks

 

Update to latest Intel graphics driver left me stuck at max brightness. Had to go to the Windows Tuning tab in the Control Station and uncheck and re-check the option box for Apply brightness fix on start, and then brightness started working again.

 

My Control Station just got an update and made everything huge. Anyone got that problem as well or is it just me? I don't see the bottom half of it right now.

 

This keeps happening from time to time. Don't panic - just drag the window upward by clicking and holding the mouse anywhere in the window, and then you'll be able to see the sizing corner (bottom right) where you can adjust the size to your liking.

 

Any updates regarding LED settings of back cover for p870tm1? Still not using the software due to need to turn off the cover led/reduce light and unable to do it other than with Clevo center..

Was planning to buy whole pack of software, but inability to change cover LED makes it worthless for me..

Is it even planned or newer clevo BGA crap is priority for software updates?

 

I do not think i will ever add support for it. We do not have any to test it.
At the moment i´m mostly trying to keep everything working because people pay for Updater and Fan Control and those two need to work and be updated!

But the free stuff and all the ideas i had... well... I always expected some level of support from CLEVO, got zero.
I always expected some level of support from other resellers, never did, there are two reselling some apps and that´s it.
Remember this is just one guy trying to make it all work in between all the tasks we already do around here.

Then there´s stealing, from other resellers, yes even TODAY there are still big resellers stealing. People with stolen BIOS, people trying to fool the license API, well you name it. Even though you now have the API i can still go to reseller websites and download their BIOS and find "OBSIDIAN-PC" tags there...
Everyday we get 20 to 30 new IPs being banned for trying to steal.

With the low profit that the apps have i just can´t justify enough time to do all i would like and all what users would like. I´m sorry...

Really sorry but our focus indeed needs to be current lineups.

 

I have one and can help in testing, have minor programming experience and can assist to make a better app.

So far as i understood from researching your software - you took some original clevo modules from ccc for keyboard and implemented calls from you custom UI based on QT libs, however may be wrong xd) Anyways, reverse engineering level is awesome)

Overall - understand financial issues and stealing issues - its a shame, that clevo and resellers are not cooperative. I can understand resellers stealing - small margin for profit and quality issues, so on, so far, but why clevo is so uncooperative....

Anyways, thanks for software, at least some alternative for horrible clevo software.

For single person development - beating a bunch of Clevo programmers in terms of soft quality - my respect)

 

Does anyone have experience with the Clevo NH70 (Sager NP78?) like heat, build quality etc. There is not much info our there....

@John@OBSIDIAN-PC Does the Obsidian software support this model?
Thanks all.

 

Is it possible to name and shame? Would be good to have a mental banlist for vendors showing such disrespect.

 

This!

John should make a public list of those who steal! They won't see anyone's money that way

 

I am in the same boat. They should learn their lesson. So if they don't learn the easy way, do it the hard way! Give them to the internet and let it be

 

@John@OBSIDIAN-PC
Nice hearing from you again. I have currently zero issues with your tools.

 

Fan Control (current version) doesn't seem to work in Windows 10 LTSB, updated to latest.
Fans do not respond to changing fan modes, it does not read CPU temp, but does read GPU temp.

Is this windows version not supported or can I do something to get it working ?

 

found a small spelling mistake, also for some reason Keyboard control doesnt work at all on my p670rsg
doesnt change a single thing