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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. Dmitry Zyabko

    Dmitry Zyabko Notebook Guru

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    hello i need help
    I changed the processor on my laptop, and reinstalled windows, after that I cannot activate the fan control and updater. when trying to activate, I get an error: Not a valid license, please insert correct license number or contact support!
    I contacted the support service and they are silent
    @John@OBSIDIAN-PC
     
  2. Cylix101

    Cylix101 Notebook Consultant

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    Hi, i had the same last week after i did an upgrade to the 9900k. Write an email on support with your order number and they will sort it out. It was public holiday this week so i had to wait some days aswell. Or better use that message function that they have on the website, i used that and after 2 3 hours they got in contact with me and resolved the problem.
     
  3. Dmitry Zyabko

    Dmitry Zyabko Notebook Guru

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    I sent them a letter last week and after correcting my information they said it should start working and it still hasn't
     
  4. rzrwolf

    rzrwolf Notebook Consultant

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    Still no reply from @John@OBSIDIAN-PC (missing in action or busy with some new stuff? Let it be new stuff, please =))
    So spent some time updating my own P870 cover led utility.

    For Those who interested, added:
    -autostart
    -silent mode
    -cover led restore on autostart and after sleep mode
    -settings saving

    +as a bonus more bugs and stuff))

    Feel free to try with sources and if any issues let me know

    Later on will post on github if get no reply from John
     

    Attached Files:

  5. joluke

    joluke Notebook Deity

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    Send Obsidian-pc store an email directly and inform them. It's easier to let John know about it that way
     
  6. rzrwolf

    rzrwolf Notebook Consultant

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    Already done in a first place, like week or more ago, no reply.
    Hope they are busy rolling out something new, rather than idling or getting extinct =(
     
  7. joluke

    joluke Notebook Deity

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    John had a baby and it's focusing on her and his family! Don't worry.

    Send a new one. Might have not seen it. I talked to them yesterday and it's all fine. He is just dedicating time to his family now that's all
     
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  8. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    Would it be possible for you to develop it for other Clevo models that use CCC 2.0? I'd very much like to ditch it.
     
  9. rzrwolf

    rzrwolf Notebook Consultant

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    Are there such models, that not fully covered by Obsidian except for p870 series? What functions are you looking for?

    P870 models also work with CCC 2.0, by the way, it's just my guess that rtx series cards drive it crazy for some reason and main app just fails or crashes after start. I had it working for some time.

    Almost any function from ccc can be reverse engineered and implemented , it's just a matter of worth or not worth spending time for it. For example per-key keyboards is too much of a time waster, especially for me as I don't have a machine with it.

    Also it may require remote session with your machine for remote debugging of CCC behavior in order to get full information of how its using the EC commands and what exactly it does with variables .
     
    Last edited: Dec 15, 2020
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  10. joluke

    joluke Notebook Deity

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    Can you post the source?
    Edit: just noticed you included the source. Thanks buddy
     
    Last edited: Dec 15, 2020
  11. rzrwolf

    rzrwolf Notebook Consultant

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    I have all sources included into the archive in previous message.

    I have cut off like 99% of the original clevo service code, it's a bare minimum with couple of functions, stored in a library of logolib.dll.

    All other lines of code is mine/stackoverflow /open-source just to implement more or less adequate gui.

    The keyboard led light can also be implemented easily, I have done it with spot test runs in console, but it requires some better gui - with dialogue windows and etc to choose color, and I am no pro of gui interfaces and John's gui is much better looking.

    I don't want to reinvent the bicycle with another keyboard gui, but if John won't add the cover led - I will do separate app for kb led with bare minimum and skip his app, will just use FanControl
     
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  12. joluke

    joluke Notebook Deity

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    Thanks a lot. Lots of learning material
     
  13. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    My model has for example, Intel 8th-gen CPU + NVIDIA GTX 10 series GPU with a per-key RGB (CCC 2.0).
    I'd only like the option to turn the backlight on/off and anything but the insane blue backlight (Maybe a single color option instead of per-key or other combos?). Unfortunately my internet connection has been problematic for the past couple days as it keeps getting 60-70% loss every 5 or so minutes so I'm not sure if I could be of any use debugging.
     
  14. anytimer

    anytimer Notebook Virtuoso

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    Is there a master list of which models have what? I don't know if my model - P957HR - has dimmable lid LEDs. I know it has 3 zones LED colour backlighting, but I'm not seeing anything about the logo on the lid.
     
  15. joluke

    joluke Notebook Deity

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    The logo in the back lid was exclusive to the P870 afaik (can be wrong). Such list doesn't exist
     
  16. rzrwolf

    rzrwolf Notebook Consultant

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    I didn't dig the CCC 2.0 for RGB per-key functionality, mostly as I don't have such machine.

    Without having one or easy remote access to one it's much harder to implement.

    I guess the reason John didn't implement it - the amount of code it requires for keys to be set up and even more of it - to save and read the settings for each key.

    He has added the clevo per key isolated app function to some of latest KeyboardLED version. Have you tried it?

    As for 3-zoned keyboard - I have already added it to my development app, which sets any RGB color to any part of kb.

    Nothing fancy, just 9 text boxes for RGB for each part of keyboard and 3 setup buttons, all incorporated into tray tool with setup window for kb .

    Also found prrocedures for brightness of kb and timeout.

    Later on maybe will post it.
     
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  17. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    Yes, unfortunately John's solution uses CCC 3.0 which doesn't seem to work on CCC 2.0 models giving "No support this module" error. If it did, it'd get rid of all my problems. :(
     
  18. rzrwolf

    rzrwolf Notebook Consultant

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    I have given a CCC 2.0 some research, it seems it is using some standalone. Dll of unknown origin for settings up keyboard backlight.

    Also to implement full functionality of per-key it takes tons of code fr setting up.

    As per brief look switch of full keyboard backlight is possible, however need to do that at working machine of this type.
     
  19. rzrwolf

    rzrwolf Notebook Consultant

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    Attached Files:

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  20. joluke

    joluke Notebook Deity

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    thanks for this
     
    Last edited: Dec 20, 2020
  21. rzrwolf

    rzrwolf Notebook Consultant

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    Sharpdevelop. It is whatever ide I was able to find less than 100mb.
    I have very limited satellite traffic =)
     
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  22. joluke

    joluke Notebook Deity

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    Still learning here

    Enviado do meu ASUS_I001DC através do Tapatalk
     
  23. rzrwolf

    rzrwolf Notebook Consultant

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    This one will be closer to final release.

    -added full keyboard management
    -keyboard settings restore
    -some OSD look alike function (don't know for what, but was able =)
    - possible RGB setup of cover Led
    - white (or at least looks like white) preset for logo.
    - kb RGB enter validation and some interface usability stuff

    Again code rewritten like a lot.

    Bugs introduced. Welcome to test

    At this stage I am skipping John's kb led and using my own utility due to logo settings.

    Exe and source included. Will update github later
     

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    Last edited: Dec 26, 2020
  24. joluke

    joluke Notebook Deity

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    Good job
     
  25. joluke

    joluke Notebook Deity

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    BTW the keyboard lights app is working great in my P775DM3-G :)
     
  26. rzrwolf

    rzrwolf Notebook Consultant

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    The keyboard Led setup from my app will definitely work on all p775xx/P870xx based models and all other CCC 1.0/2.0 three zoned keyboards - same as John's - as underlying EC commands are the same.

    As cover logo led was exclusive to P870, the main intention for the app was to introduce its control implementation, all other features are as a bonus =)

    For the same reason I willingly skipped some features - for p751 models like stripe and TouchPad led for some models, as it is out of my testing range.

    I have researched CCC 2.0 per-key keyboard functions, I would be able to implement some basic features for this keyboards, if I had at least one of such machines, which I have not. So no per-key, from CCC 2.0 models for now unless somebody cooperates.
     
    Last edited: Dec 26, 2020
  27. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    @LeiEn could you possibly take a look at this per key RGB program? I would've helped but my internet has been acting BAD.
     
  28. anytimer

    anytimer Notebook Virtuoso

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    This is a little off-topic for this thread, but I tried the latest nVIDIA driver - 460.89 - which worked fine except for the fact that the GPU fans never turned off, even when nothing was running on the GPU. Had to roll back to the earlier driver I was using, which is 457.09.
     
  29. philstopford

    philstopford Notebook Consultant

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    Curious; when I try the rzrwolf application on my P750DM3G, it compains and suggests I'm missing the Clevo DLL. It is actually there, though. No amount of poking around with the keyboard-specific commands makes colors change on the machine. I'm not sure why. It looks like everything is happy when run through the debugger, (other than the cover not being handled, as there is no cover LED).
     
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  30. rzrwolf

    rzrwolf Notebook Consultant

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    It is possible issue with win registry. I have included couple workarounds in code, but I can still have something missing. Have you had Obsidian kbled or CCC installed before my app? If no - try to install any of them, remove and try my app.

    When I try my app at clean win system - it takes one reboot, sometimes hard power - on off reboot for win to catch the library properly.

    The same issue I observed with the John's app - sometimes it takes up to 2-3 reboots in order to make kb led work after clean system installation.

    I guess this issue is something windows - wmi management related.
    The library is here, registry record is also here, but windows management fails to reply to app commands calling for wmi instance.

    I have a newer version coded, which incorporates Clevomof.dll as a resource in app dll and it automatically unpacks if Clevomof.dll is missing, writes registry record and suggests rebooting.

    If you guys try this app on p775 - why do I bother with making it a P870 app =)))

    Later on can build some version specifically for p775 without logo, if somebody needs it (not sure why though =)
     
  31. joluke

    joluke Notebook Deity

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    I'd love to use it for my P775DM3-G :)
     
  32. philstopford

    philstopford Notebook Consultant

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    Yes - I have all of John's tools installed and in-use, but I quit the KeyboardLED tool before trying yours.

    Never noticed that; this Windows install isn't fresh, but is relatively clean. It never had the Clevo software installed due to the Obsidian tools covering my needs for the most part, and the pain I remember CCC causing in older Win installs.


    From what I can see, John hasn't really been moving these tools forward recently, and email goes unanswered, and the source was never opened up. Much as I like the Obsidian tools and UI, I start thinking about options as a result.
     
  33. rzrwolf

    rzrwolf Notebook Consultant

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    I will check if p750 is handled any different in original code, however almost all 3zoned kb CCC 1/2 laptops come with same EC.

    As I have access to a couple of P870 machines only, it's practically not possible for me to debug it for other platforms, only to dig original CCC, rewrite vital parts of code, removing all other unnecessary garbage, hoping it will work somewhere else, except for p870 =)

    As we already know it also works for p775 models now.

    As soon as I have normal internet access I will be able to to update sources via github with commits, builds and stuff, so anyone can elaborate.

    I will try to extract and dig more for the fan control functions, I add it to the library for further development and other functions but now don't have much free time.

    Anyways, John's fan control is very good for now and worth its money, but I would like some alternative with graphical temp/rpm curves setup.
     
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  34. squee666

    squee666 Notebook Evangelist

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    anyone else noticed clevoservice.exe memory leaking with the tools.
    i need it for LED controls on keyboard but it literally is leaking constantly.

    like if i leave it for a day i come back its using 2gb of ram or more
    if it wasnt for the fact i have 32gb i would be more concerned but atm i literally have to kill the exe after setting my colours
     
  35. boggi

    boggi Notebook Enthusiast

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    Just wanted to purchase the Obsidian updater. But the link is dead.
    So they do not provide the Updater anymore?
     
  36. joluke

    joluke Notebook Deity

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    Most likely John is updating the app
     
  37. boggi

    boggi Notebook Enthusiast

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    ah thought since he has not been active anymore and I had a very bad experience with Obsidian it seemed to be that they are not "really there" anymore. But glad that they still seem to work on their apps, which are quite nice.
     
  38. philstopford

    philstopford Notebook Consultant

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    Only FanControl seems to be listed in the product/software page and in the shop. Even the LED application is not listed. I wonder if Clevo ripping off the BIOS has done for the applications overall.
     
  39. joluke

    joluke Notebook Deity

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    John had a daughter and he is taking care of his family due to the pandemic. Why would the store stop their activity!? He is selling still (thankfully) but he is absent from the forum due to the fact that he is a father now and the family comes first. Apart from that I exchange emails in a weekly basis with ObsidianPC and always get a friendly reply from them in a day or 2. Chill!!
    He won't go anywhere ;)

    Clevo didn't do anything. John is always working on his apps. Don't make up stuff that isn't the reality... o_O o_O



    Nice imagination @philstopford o_O ;)
     
    Last edited: Jan 3, 2021
  40. philstopford

    philstopford Notebook Consultant

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    Err, John mentioned as much in a post some time back. Clevo seemed to be mimicking some Obsidian PC BIOS flag that side-stepped his licensing. No imagination; might want to check your ammunition before you pull that trigger, eh?
     

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  41. joluke

    joluke Notebook Deity

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    I'm pretty sure John is handling it
     
  42. philstopford

    philstopford Notebook Consultant

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    Is that an apology for suggesting that I'm making things up (imagining them)? Doesn't seem like one. I'm not getting worked up, just stating fact and I don't think it's unreasonable for you to then acknowledge that you were wrong.
     
  43. joluke

    joluke Notebook Deity

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    I didn't said i was right either, did i? No!
    Just chill because i'm pretty sure John can get to an agreement with Clevo :)

    Sorry for my words, not the most appropriate aproach
     
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  44. boggi

    boggi Notebook Enthusiast

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    First, thanks for your response and the clarification. I am happy for him and for sure family comes first, just did not have this information.

    I messaged him 1st October and till now there is no reply at all. Also ObsidianPC has not replied to any of my mails for the last 2 months, although I am a customer of them and was facing some troubles with a laptop I ordered there. Gladly a local vendor in my country was able to help then.
     
    Last edited: Jan 4, 2021
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  45. boggi

    boggi Notebook Enthusiast

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    Ups, sorry for the double post
     
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  46. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    @rzrwolf so I've got my internet issues sorted out. It should work fine hopefully.
    I'd like to know how you'd go about getting the info for per-key RGBs. Like how long is it going to take? Will it be live or you can use a debugger/logger,etc. Or what time(zone) will you be fine with.
     
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  47. joluke

    joluke Notebook Deity

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    You should contact him via PM to avoid cluttering the topic with off-topic :)
     
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  48. NierALaptop

    NierALaptop Notebook Enthusiast

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    I stopped receiving updates from the updater am I the only one with this problem? My current Nvidia update is 452.06 and it is not detecting a new one. My model is PA71ES.
     
  49. anytimer

    anytimer Notebook Virtuoso

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    452.06 is the last driver that has been tested and approved by John and his team. I've tried 460.89 and 461.09, and both have an issue where the GPU fans keep running even when the GPU is not in use. 457.09 is the latest driver that doesn't have this issue, but might have other issues I don't know about.

    With 457.09 and earlier, the Fan Control shows 'disabled' for the GPU temperature when the GPU is not in use. With 460.89 and later, the GPU temperature is displayed all the time, even when the GPU is not in use. This keeps the GPU fans running all the time, and on my laptop you can hear them.
     
    Last edited: Jan 9, 2021
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  50. NierALaptop

    NierALaptop Notebook Enthusiast

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    I am guessing your using the intergrated graphics as default for video. I am using the nividia as default so the gpu doesn't turn off for me anyone.
     
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