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    External G-sync monitor FPS drops to 0 /freeze/stutter temporary fix

    Discussion in 'Sager and Clevo' started by qwerty0025, May 24, 2017.

  1. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Dunno. My primary rig is out of commission at the moment.
     
  2. SABJOB

    SABJOB Newbie

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    testing arm3 and it seems to be working atm. i will continu testing with other games.
     
  3. SABJOB

    SABJOB Newbie

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    yeah it seems working. i dont have that nasty freez anymore but still have some micro lag on some games like wow windowed borderless. My opinion : it's working but need some improvement.
     
  4. qwerty0025

    qwerty0025 Notebook Guru

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  5. qwerty0025

    qwerty0025 Notebook Guru

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    Hi

    Massive improvement with the latest hotfix driver 387.98 . The issue is still slightly there as you can see in this video when I enter menus in-game, but overall it seems they found the a fix for this. Sorry messed upt the recording so no sound or fps :)

     
  6. Gwynnblade

    Gwynnblade Newbie

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    Issue still not fixed. Using latest drivers with Alienware 17 R4 1080. Playing Divinity Original Sin 2 and The Evil Within 2. Both have major stutter with G-Sync enabled and none with it turned off on my external ultrawide. So disappointed.
     
  7. qwerty0025

    qwerty0025 Notebook Guru

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    I think we shouldn't stop giving feedback of the drivers, since it's not yet working completely. This is a major step to the right direction, now we just need to keep making noise that they will make it better.
     
  8. Maineiac12

    Maineiac12 Notebook Evangelist

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    I agree. Since this is a hot fix and not the official release they can still tweak it before they publish the final update.
     
  9. qwerty0025

    qwerty0025 Notebook Guru

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  10. qwerty0025

    qwerty0025 Notebook Guru

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    Post from Nvidia forums 42minutes ago.

    "Installed the update today win10 1709 , g-sync works perfectly on the latest nvidia drivers , no more drop fps to 1 , everything is fine"

    also 8 hours ago

    "Finally today's update fixed the external G-Sync stuttering I've been experiencing. Just wanted to post this so people know that it worked for me after several weeks of suffering.

    Alienware 17 R4 GTX 1080"

    EDIT: Downloading and testing now
     
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  11. hexum23

    hexum23 Notebook Evangelist

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    I’ve been away from this thread for a while. I finally got around to testing the new hot fix driver briefly last night and the stutter was still happening and I had to roll back to 378.xx driver. Per the quotes you posted, maybe the hot fix driver is designed to work with the latest windows and update. I hope so! Please let us know.
     
  12. qwerty0025

    qwerty0025 Notebook Guru

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    Honestly guys I'm not sure about this one. For me the Hotfix lessened the stutter drastically. Now that I updated to the latest windows 1709 it's difficult to see the improvements , but it seems that it's a little bit better. I think the only thing is to give feedback about the hotfix driver if it didn't fix it and also It would be awesome if someone whose problem wasn't fixed would try the newest version. Otherwise the version seems to work just smooth no complains as of yet.

    I did however before my update remove the gamebar etc. using this and it didn't come back after the update :D
    https://www.tenforums.com/gaming/86858-how-remove-gaming-settings.html#post1053698

    Feedback: http://surveys.nvidia.com/index.jsp?pi=6e7ea6bb4a02641fa8f07694a40f8ac6
    Windows Update here: https://www.microsoft.com/en-us/software-download/windows10
     
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  13. sumwhatkiller

    sumwhatkiller Newbie

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    New official driver out everyone (388.00), and according to the release notes they have made it clear that this problem is limited to certain applications and the GTX 1080 mobile card.

    [Notebook][GeForce GTX 1080][G-Sync]: Stuttering occurs while playing games such as Doom, CS Go, and Witcher 3 on the external display. [1995267]

    I am downloading it as we speak... post your results and give them some feedback in the official feedback thread

    I'll post update here once I get a chance.

    Edit: A few minutes of testing on my GTX 1070 + PG248Q@180hz indicated that the update does in fact improve the problem ten-fold.
    I'm able to tell that the problem still exists as I get drops to 1fps briefly in the same applications that the issue was present in before, but it doesn't last longer than a few milliseconds. Barely an issue.

    One of the most obvious applications where the remenants of the problem can be seen is in Kodi, you will see what I mean with the short fps drops when navigating Kodi's UI.

    A 7-month game-breaking issue has finally been (mostly) resolved. What a relief. Maybe I shouldn't speak to soon...
     
    Last edited: Oct 23, 2017
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  14. openglcg

    openglcg Notebook Consultant

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    LOL the 1080 thing is just a troll at this point. Hey at least they mostly fixed it though. It seems like they really hacked in the fix this time. I will put it to the test because tomorrow destiny 2 comes out and I'm gonna want the optimized drivers.

    Going to test it on heroes of the storm as that game will actually not even play on the broken drivers. Should be about as good of a comparison tool as I can come up with.
     
  15. qwerty0025

    qwerty0025 Notebook Guru

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    Tested briefly with DDU install. Works really well :D
     
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  16. Maineiac12

    Maineiac12 Notebook Evangelist

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    I'm picking up Destiny 2 this weekend so I'll have to install these drivers. Everything still working fine?
     
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  17. qwerty0025

    qwerty0025 Notebook Guru

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    Playing destiny 2 works fine. Had one crash though but I think it was due to overclocking the GPU not sure.
     
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  18. jaime360

    jaime360 Notebook Consultant

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    Perfectly fine!
     
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  19. hexum23

    hexum23 Notebook Evangelist

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    I've been hesitant to post that everything is working the way it should, but it does seem like everything is working now! The g-sync stutter with external display has not come back since updating to 388.00. So far I've put some good time into Destiny 2, Overwatch, Heroes of the Storm, Divinity Original Sin 2, Fortnite, and no real issues. I might have seen a second of stutter during one of the menu screens in I think Overwatch, but I could be overanalyzing. So far I'm really happy. I'm still on pre-creator's update as a precaution with the older drivers. For others reporting the problem solved, are you running the last version of windows?
     
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  20. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes this driver is looking good to me too.
     
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  21. qwerty0025

    qwerty0025 Notebook Guru

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    I'm running the latest creators update fall. Works A-OK.
     
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  22. hexum23

    hexum23 Notebook Evangelist

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    Thank you. I’ll go ahead and update to latest windows build.
     
  23. NUC3HAZARD

    NUC3HAZARD Newbie

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    I now got the latest drivers and I got no lags anymore, but when I activate gsync and play the game warframe, I got lags in the mission selection... hopefully that will be fixed soon.
    (Setup: Laptop with i5-6500, gtx 1070 and gsync monitor 75Hz, external gsync monitor 165Hz)
     
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  24. saturnotaku

    saturnotaku Notebook Nobel Laureate

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  25. openglcg

    openglcg Notebook Consultant

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    The place where overwatch had HUGE lag before was when opening up the social tab in game.
    If there is still micro lag from the bug then it might show up there
     
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  26. openglcg

    openglcg Notebook Consultant

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    After testing with destiny 2 and alternating between the old working drivers and the new drivers, I'm pretty sure that the issue is no longer affecting my gaming performance.
     
  27. qwerty0025

    qwerty0025 Notebook Guru

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  28. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Couldn't tell you myself as my 16L13 is being repaired, but apparently the combination of the 388.xx drivers and Windows 10 Fall Creator's Abortion broke gamma correction that was fixed in the 384.xx line.
     
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  29. qwerty0025

    qwerty0025 Notebook Guru

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    This game has eaten my social life.... .

    Must grind more for those exotics ...

    there’s no way I’m buying the dlc
    (.... or will I )

    I can’t take this anymore ..

    Must..... focus.... to ... work....

    ... . . . Maybe just one more run


    Sent from my iPhone using Tapatalk
     
  30. openglcg

    openglcg Notebook Consultant

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    Lol nice. My favorite thing so far is watching my raid try to sneak past those dogs for 2 hours (I was one of the guys who stands on top). We'll have to group sometime if you're down.
     
  31. aveyer

    aveyer Notebook Consultant

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    Still getting stuttering Windows animations here on latest driver.
    But doesn't seem to happen as often as on older drivers, sometimes when I switch displays its fine after a minute or two or sometimes it keeps stuttering until reboot.
     
  32. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you double checked it's gone in switchable mode?
     
  33. aveyer

    aveyer Notebook Consultant

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    You mean MSHybrid? yes it's in MSHybrid mode and uses Intel card for integrated display then Nvidia for external display.

    So if I bring the laptop back home and plug in external display it has the stuttering in Windows animations (but not always, sometimes might be fine), otherwise reboot while on external display to fix it.
    No stuttering while using integrated display on Intel, i've always kept it on MSHybrid.
     
  34. Meaker@Sager

    Meaker@Sager Company Representative

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    So if you move the animations to the internal panel they look fine?
     
  35. aveyer

    aveyer Notebook Consultant

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    yes, but im not using both display at once, I use one or the other.
     
  36. Meaker@Sager

    Meaker@Sager Company Representative

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    Give it a go, I'd be interested if it impacts the other with the G-sync panel plugged in.
     
  37. Stress Tech

    Stress Tech Notebook Evangelist

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    #ForTheRecord:
    I have just updated to 388 Nvidia drivers and I'm getting screen blinking on 3x of my 1440p screens when nvidia surround is enabled and G-Sync being turned off every 3 minutes or so... My 4th top centre 1080p accessory screen (which is not connected to the nvidia surround surround settings) never blinks. This 4th 1080p screen is not G-sync compatible by the way... weird.
    I might have to roll back a driver...

    Edit: Just updated to 388.13 and the blinking has stopped :)
     
    Last edited: Nov 7, 2017
  38. sumwhatkiller

    sumwhatkiller Newbie

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    After a while of gaming on my external monitor I can safely say the latest drivers finally fixed the issues, hands down. Well done, everyone.
     
  39. aveyer

    aveyer Notebook Consultant

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    As far as I can tell, it doesn't happen while extending displays, but then the system is capped at 60hz (even tho Nvidia is set to 144hz).
    This is on MSHybrid, so Intel is driving internal, Nvidia driving external at the same time (extending).

    But the stuttering while on Windows is defo still not fixed on latest drivers (using only external display after switching displays)

    EDIT: Actually I think there may still be some stuttering on the external display while extended, just harder to notice at 60hz than 144hz.
     
    Last edited: Nov 20, 2017
  40. aveyer

    aveyer Notebook Consultant

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    ok so further testing, I've set the external gsync monitor as the primary, integrated screen as secondary (extending).
    MSHybrid (external powered by Nvidia, internal by Intel).
    the external correctly runs at 144hz and the internal at 60hz, but it still requires a reboot while using external for it to be properly 100% smooth, if you unplug / change displays it will stutter on the external display until reboot.
     
  41. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you bug reported that to Nvidia?
     
  42. rargall

    rargall Newbie

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    Thought I'd make an account to reply here - thought I was just having problems with my own Monitor/Laptop set up (I have a Alienware 15R3 1070 hooked up to a x34a), and surprised and a little shocked to see it's a common problem!

    I've updated to the latest drivers, 388.59 (12/07/2017) but still having the same problems - gameplay is fine but menus/loading/2d overlays seems to absolutely tank the frame rate to where it freezes for a tiny bit. If the monitor is not hooked up, then everything's fine.

    Is anyone else still experiencing this or have the drivers of about November time seemed to fix it for most?
     
  43. Meaker@Sager

    Meaker@Sager Company Representative

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    Is it across multiple titles?
     
  44. qwerty0025

    qwerty0025 Notebook Guru

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    Hey, What's up guys? :) Been really busy lately so no gaming here. I've been using 388.00 until this point. Any news regarding the old issues? They just released 388.71 any experiences?
     
  45. hexum23

    hexum23 Notebook Evangelist

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    I haven’t tried 388.71 yet, but I’ve tried everything else since 388.00 and no real stuttering issues anymore. The only issue I sometimes have, and this may be totally unrelated, is I occasionally have a problem if I’m alt-tabbing between multiple games/programs. Sometimes when I return to a game, it runs very slow as if the graphics cards haven’t kicked into performance mode yet. An alt tab out and back in usually fixes it.
     
  46. INVNTIV

    INVNTIV Newbie

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    Hey everyone. Here's my experiences so far.
    GPU: ASUS GTX 1080 Strix
    Driver: 388.71
    I have a ASUS VG278HV (144hz) via Dual-Link DVI and ASUS ROG PG279Q (1440p 144hz, G-Sync) via DisplayPort. This is my normal dual-screen setup, and I have no issues when using it.
    When I plug in an HDMI cable, my dual-screen setup goes off and my system switches to my large 60hz LCD TV that I use for couch gaming. It is here that I start noticing my issues. I have normal max framerates, but very common intermittent frame time spikes that see my GPU usage plummeting to 0. I noticed this around the time that the November updates went out.

    Just thought I would share my experience in case any details of my usage scenario are useful. Hope there is a fix soon for this annoyance.
     
  47. qwerty0025

    qwerty0025 Notebook Guru

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    Seems to be an ongoing issue still. https://forums.geforce.com/default/...thread-released-1-8-18-/post/5272037/#5272037
     
  48. Claytankozmo

    Claytankozmo Notebook Enthusiast

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    I have an Acer X34 monitor and I'm running an Alienware 17R4. For me ever since the creators update back in April it started stuttering when I used my external monitor, and I had to use 378 drivers. Since 387 I can confirm that the problem has been largely rectified and its playable but it is 100% not as smooth as 378 drivers still. Microstutters when loading UI or people joining and leaving, I wish I knew exactly what the malfunction is but it seems like nothing but reverting is an option. Are we still making noise about this? Wtf did they do to gsync?
     
  49. qwerty0025

    qwerty0025 Notebook Guru

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    I have no idea M8 . I've kinda learned to live with the small micro stutter and also with stutter when playing borderless windowed mode. It's still an ongoing issue in the forums.

    We could rally up again and make some noise. Twitter is also a good place to complain :)
     
  50. Meaker@Sager

    Meaker@Sager Company Representative

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    It can depend on the game too, something like shadow warrior 2 for me does not hitch but a title like dirty bomb just wont run properly in SLI anymore.
     
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