Hey Flawless...Anybody Home??

Anyone who has gotten their laptop from Brian check to see if he used high quality parts? I am a little worried that the parts that he put together might not be up to par to what was payed for them.

I feel like opening mine up anyone thinking of doing the same thing?

 

I really dont know who got cheap parts inside of theyr laptop bought at flawless.
But my M570U got seagate HDD 7200rpm. Pioneer multi DVD, Corsair ram, bluetooth 2.0, intel pro wireless giga. ALL WHAT IT SUPPOSED TO BE INSIDE.

Was the best deal of my Life.
The only notebook i can really say PERFECT i ever owned.

I had bounch of HP, Asus....etc etc----always complaints...

This one made by Flawlesscomputer is JUST FLAWLESS.

 

One more thing...
Compnanies that didnt have the troubles Brian is facing makes "dirty things" and NONE speaks so much about this...

Look HP, Look Mac...look acer and many more and still people keep buying their sh*t without to make so big WAR ....
I can understand someone is waiting a bit more...
But i am sure no matter this problem people will get what they want...and i repeat....Products made by Flawless just worth that name.

Be a bit more patient and dont play fool.

 

intel processor (that's right!!!)
corsair ram
hitachi hdd
intel wireless

also my windows xp was real and not pirated!!!!!

 

Hi mate...just wanna wish u good night..
im gonna sleep...and my fabulous monster with me

Greetings from Italy to u and family

 

Well I checked my Laptop (should have done that when I received it)

Intel Processor
Corsair Ram
Hitachi HDD (probably would have preferred seagate)
Intel Wireless

The one thing i am unhappy with is that my copy of office "professional" was a white CD with no product key. Brian told me it was because it was volumed licensed, but I dont know if to believe that.

 

Intel processor
Corsair ram
Seagate HD
Intel wireless

All there, and a legit CD of Windows XP pro to boot(pun intended). When I received my replacement flawless from Sager they sent me all the software CDs for the software extras that came with it originally. My first system from flawless did not come with those CDs

My system is pretty much flawless, except that I am noticing that part of the touch pad on the lower right corner looks like it is coming up a little bit. It looks fine for now, but it might be a problem in the future if it peels backs further. In any case it would mostly be a cosmetic flaw for me, considering that I hate this track pad and I much prefer using a mouse anyways.

 

Still have not heard from Brian....

 

Dude, we all know for sure now you're in love with FC and your laptop. It's not that hard to make a "flawless" clevo when the chassis holds 80% of the component and all you have to do is put some CPU. RAM and HD inside . Just give people having troubles some slack with your loveness and come back here with the same feeling when you get a broken motherboard and nowhere to turn to...

@Others
I hope all will turn well with your orders... All this crossed my mind when I bouht from Eurocom. I thought they were quite small when I read here they're even supplying Sager. A chance I once saw an Eurocom laptop 8 years ago; it gave me some confidence. We're all left in the dark with the fall of ATS. A chance I had time to get my ODD replaced before they went down. Even with Eurocom I am now uncertain they will honor my 3 years warranty, though they claim they will.

My point is that whatever merchant we bought from, the warranty thing is not in their control and I don't think it's the merchant obligation to honor the extented plan. I just hope FC will just deliver all the orders/RMA pending.

Best of luck.

 

Brian Personally told me that he will take care personally about my laptop whenever it need assistence.

So i am not worried about that.
And i am sure all of u guys will get the same.

There is not only parts...but also labor that he did inside of my notebook like heatsink..and so on...

But i am sure u ll change ur mind about Brian

 

OMG you're just so naive... If he goes bankrupt his customers will be the last thing on his mind ...

 

Well lets think in another way...u seems hoping that he goes to Bankrupt..

Do u think big companies care about you more than how Brian care if he goes to bankrupt?

I told u..i have experienced with Hp, Asus...theyr customer care, ther assistance service....nothing can be worst.
I have no matter what the one year sager warranty.
And about Brian...dont worry he will care about my laptop if it even need

I am not naive..what u didnt understand that maybe i have reasons to say what i said

By the way----i wish u luck man.

 

Ungkaren, you seriously just need to shutup. Noone wants to hear your mindless dribble about loving Brian. We gave him our money and he was intending to not give us anything. Do you think he wasn't? Well, let me start going through SOME of my experiences:

I ordered a laptop on the 27th of January. The 9th of January was my first estimated ship date. Brian told me to mail the money by check for an additional discount and stupidly I did. The 9th came around and I had to email him in order to get a status update on my laptop. He said it would ship on the 19th. I said "Did the shipping date get pushed back then?" He refused to give me a straight answer and just said "It will ship betweeen now and then."

Well the 19th came around, and I again had to email him. He said that the laptop would ship by the end of the week. The end of the week comes, and still no word. I email him once again, and he says it will ship by monday, tuesday at the latest. He then cuts off all correspondence with me until wednesday, when I called his mother threatening to put him in prison. He emailed me on WEDNESDAY THE 28TH (Capitals so you will remember this day) that the company was going bankrupt and I would get a status update when the company resolved the issue.

For one, how rude is that? I, a customer in the whole for 3 thousand dollars, will wait until he can file for bankrupcy and thus be absolved of his obligation to ship me a product.

He then told me, after pressing him, that I would get my refund when the bankrupcy was resolved. I then confronted him, asking him how he expected to have money to refund me after his bankrupcy if he doesn't have it now. No email reply came for a couple days.

My next email from him was a couple days later, when the pressure from my police/BBB case was starting to reach him. He said, out of the blue, that he found a defective m570u lying in his storehouse and that he had sent it in the day before next day to get replaced, and then he would ship it to me on tuesday next day when sager sent it back.

Well, I emailed sager over the weekend and they recieved no shipment from Mr. Smith. Mr. Smith then emails me on thursday of that week to tell me "The police are questioning me and I can not ship the laptop until you drop charges."

Hah, yeah right. That was his last email before he was jailed.

Now here's one of the real kickers in this bankrupcy ploy. Remember that date I told you? February 28th when he told me the company was filing for bankrupcy? Well, apparently he took an order on from someone on February 27th, THE DAY BEFORE. Are you telling me that in one night from when he took that order, his company suddenly went down the tubes and bankrupcy was decided on?

No, this was a scam. I don't know if Brian started off with a legit business and just decided to cash in before his company went under. I don't know if Brian started off with the idea to credit the image of a legit business so he could scam many people at once. That is just speculation and I won't allege anything.

All I can conclude though is at the time of my ordering, Brian Smith was bent on scamming people.

So in closing, please do not post "I LOVE BRIAN" or any other annoying messages. Even if all these experiences does not sway you to his thievery, at least have some sympathy for other people. No one wants to hear you right now saying how Brian is good and nobody cares that you are a naive fool.

 

i guess u mistaked with some date...but never mind--
Same delay happened to some customer before all that happened and customers got theyr systems...

I thing maybe he had to much pressure from customers as you was pressing him i am sure...that he got screwed to try to servs all his orders and went to some trouble also because of it..
I can not think at all he is a scam or wanted to earn enough money without to ship orders...
The troubles he is facing isnt enough clear to you.
But what i am sure is that u will get ur system and if u dont care anymore about it...u will get refunded. You wont lose ur money...so u cant stop to shut up on people like me wich are really THANKFUL to Brian for everything he made for us.

So if this is a free world and a free forum u cant ask to ANYONE to shut up.
I can express my own thoughts as u can express yours...

but u can NOT push people to shut up..

Now i understand why Brian got screwed because of all customer like you...wich in front of a little delay or even before sent to him thousands of email with complaints...

Keep ur freedom out from me.and express urself without to inhibit to others the possibility to do that.

Be quite and u ll get what u deserve

 

Ungkaren:

you are being extremely annoying and unreasonable. From what Morgan is saying Brian was given plenty of chances to ship the computer out to him, but he kept on LYING! to morgan about the ship date. Why dont you understand that?

If Brian was such an outstanding guy he would refund me the 300.00 bucks that I payed for a three year warranty, and he would have sent me a legitimate copy of windows office. Stop looking at this situation through your eyes only, a lot of people got screwed, just feel lucky that you did not get screwed otherwise you would probably not be so damn optimistic.

 

I have to disagree with you on this. How is it the customer's fault that this guy doesn't have the man power to service the orders he receives?

I'm still trying to figure out what Flawless did for you to warrant this unflinching loyalty. Balance your 1 success story against the many bad stories described in this thread. Am I incorrect in assuming that you don't personally know this guy?? So you spoke to him 2 or 3 times on the phone. So what?! Do you honestly think that if your machine stopped working tomorrow, he'd treat you any differently than the other people he's done "business" with? Wake up. We heard you already, we understand things worked out well for you. That does little to engender trust or patience in those people here who are looking at $3000 dollar losses.

BTW,
Let me know if you're ever looking to buy a bridge, I'd be happy to sell you one in Brooklyn.

 

i AM OPTIMISTIC YES with reasons to be...

just telling to you couple of words u should IMPRINT in ur mind..

after storm comes good weather.

I told u all dont know what Brian is doing to servs and get aquainted all his customer..and the problems he had..

So just dont digg into my optmism...just believe.

 

Ok people, i went to his house with other friends of mines....

But i got nothing, a lady opened the door and i think it was the Mom, she just said that Brian does not live there anymore, that she doesnt know where he is.

Then i started talking about Flawless, once i said that, i saw that she started to get scared, and simply shut the door at me, all she said before she closed the door was that Brian will take care of it soon.

I got nothing....Just wasted my time..

 

Ok either you're connected to Brian in some way and completely ignoring the facts to spew propoganda in his favor, or you are an idiot. In either case, I will just skip over your posts from now on.

 

skel unfortunatly for you...i know Brian better than you and someone of you.

Your humor is just worst than ur situation.

 

oF COURSE she is scared...people are calling her at any time..
her number is on internet...people violated her privacy...
is the correct answer for the inopportune show.

i SHOULD be with you when u were going to Brian's Mom house..

we would take a coffe together and go through better the situation..
But i see no empathy over there.

U will be soon relived from this WEIGHT

 

All i can do is Pray for Ungkaren that, his unit never has any issue needing it to be sent out to sager, or that he has enought extra cash stashed away as the shipping cost from Italy to sager and back to Italy will not be cheap.

 

I just send it once back to upgrade my sistem

Brian payd the delivery to DHL and sent the unit back to me in 10 days. Plus he purchased for me in Usa some other Item i could find olny in Usa and with the best deal.
He did it...and he did even more.

I am sure Brian will do it again...dont worry about it ))
Isnt a matter of customer and company...is a matter of something else.

But i repeat.
Guys..i wish you all luck.

 

It's about are hard earned cash and the status on where are computers, refunds, customer service and wahtever else. I got the same
story Morgan got with 3 ship dates then basicly zero contact after i said the words REFUND!
He said the refund had been done? Well that was a good week or so before the crap really started hitting the fan. So More then likely my "Refund" would of been in the mail by then.
Oh and by the way like my fiance told ms.smith when ms.smith called my home. I almost lost my job due to this BS, Because i made a commitment to have a notebook for work. When no notebook shows up and i keep telling them oh this date oh this date. They begin to get tired of waiting. So between me and my fiance and a little bit of tax money i still had left. I managed to get a notebook off NEWEGG! for the time being.

also i know there a quite a few others that are in a jam because ofthis (everyone is). But, one guy i know ordered amachine from him because hes a computer science major (think im correct on that) So he needs a insane desktop to do all of what he does.

 

I know this situation is a bit tense at the moment and some people have yet to receive their computers, but keep it cool in here and let's not go after anyone for what they say or believe. Thanks guys.

 

I would be heated too, if I needed to have my notebook for work or school, and was left without one due to this situation. I was lucky enough to receive mine in December. If I could not have received it by January, I would have been screwed because I bought this system to be used specifically for graphic design school.

 

This is where your arguments and praise are inherently FLAWED.
You cannot possibly know that these customers will get their systems or their money. And in many or most bankruptcy cases, they will end up with neither.

Also, you claim to know brian better than the rest of the posters? How is this? because you talked to him on the phone? Many of the posters in this thread have done the same. And have been met with false promises, outright lies, and no results. But somehow your talking to him from the other side of the world makes you best friends? If you unquestioningly believe everything someone tells you on the phone from thousands of miles away, then you are more naive than others have suggested.

We get that you love brian. We DON'T need to hear about it in every post you make. You got lucky. The majority of his "customers" are getting screwed. You are the anomaly.

Your posts add nothing constructive to the discussion. So unless you actually have solid proof that brian can fulfill his obligations, I would refrain from interjecting after every post.

 

Well well well..

You are free to say wahatever u feel, i respect your posts, and u shall respect mine.
If i said i have a close relationship to Brian doesnt mean that i know him as the same way someone of you customer does.

I am here to add another voice....if i am annoying saying that i trust and i believe in a Brian's solution, well you shall be annoying to by repeating that he is a scam, that he doesnt answer to mails, that he doesnt care..
You also add nothing new to the situation...

So unless you have a definitive solution, I must to shut up if i repeat that i believe and trust? No way
Yes i see people that are in here just to answer to my posts, repeating that i am crazy, someone even wish my motherboard to die so i will see what i shall do, someone else wanna sell to me the Brooklin Bridge

Guys...if the situation for you is so serious you shouldnt be so Humoristic and willing that something bad will happen to my system

My relationship with Brian go over the top. And i hope you will be soon change your mind...as soon as he will solve his situation.

I know isnt possible to ask to wait...but this is the fact.
I am here one of the people who bought this system Overseas ... and listening to your complaints i should just go crazy, but i am not.
I go forward and back from Usa for my work with the frequency the average of u take a bath during a month.

I know Brian and i know for sure he cares about my sistem and our friendship.
Even after the 3 years of my warranty i will be keep going to Colorado and have some fun with Him and, his Girlfriend and son and all the crew.

So Thx to Chaz for being around(Cheers to you!) and thanx to USA wich loves Freedom, as I do.

Lets keep freedom in here.

 

Wretched i am with you and i really wish you soon to be okay with your situation..

If you have some messenger or mail i would like to keep a normal conversation with you.

 

Rick dont be so pessimist

 

That's your belief, you are welcome to it.

These are FACTS. They are the TRUTH. Brian has lied to people on the phone. He has not returned emails. He has not delivered product. He has not delivered refunds. No belief necessary, there are dozens of accounts in this thread, and even more in a half dozen other places on the web that present the above facts. I'm sorry that you are annoyed by the truth.

(bolded by me)
So you have actually flown around the globe to Colorado and spoken with him face-to-face?? I find that very hard to believe, particularly since someone that lives in the same town can't even get in contact with him.

You are welcome to your opinion. But after over a dozen posts by you consisting of "i love brian" or similar, we don't really care.

As I said, I'm happy you got a good system and good service. However, the FACT IS that majority of people in this situation have gotten screwed over. They don't need to be reminded of how lucky you were. It's easy to be optimistic when everything is working for you. But it is insensitive to tell those with problems that they shouldn't worry about it.

I hope Flawless can resolve the issue to everyone's satisfaction. But so far, he's done a lousy job.

BTW... his website still accepts new orders!!!

 

I wont keep answering why and what coz i guess my point of view is enough clear and soon or later u will understand why.

About what you are telling trying to put more BS on Flawless saying that they still accept orders i guess you didnt have a look on it...or maybe you didnt want to :



SO PLS before to write something be sure of what you say.

I told you ... this shouldnt be a WAR against a man otherwise i am pretty sure you wont find any solution about that situation..wich i care about as you all but with reason why i am optimistic

 

And by the way i didnt say i love Brian...i just wrote a clear message of warm feelings to him by writing : BRIAN WE LOVE YOU, wishing to him to come out from this situation. Where we are the customers as me wich has nothing to blame to Brian. DoNT think that the only Brian's clients are the few ones are making complaints on here.

 

I made an account on the site and placed an order. complete with invalid credit card information.

That's not BS. That's more TRUTH.

 

It means u are blind...there is a POP SAYNG THAT FLAWLESS DOESNT ACCEPT ORDERS...even a child can understand it.

Maybe you are one of those wich looking at the CABLE with a tag sayng Warning: Danger Of Death touch it no matter what.

It is on your OWN risk...at last you were enough smart do not to put a valid CC Number. Good guy

 

What if I don't love brian?

 

I think you address the question to the wrong person.I am eterosexual.
I dont love men and i dont care if you dont.

 

i might "love" brian if he would answer my very polite emails asking where my repaired laptop is in the shipping process....I need it in 13 days...and if I dont have it there will be a serious problem and I WILL have to seek legal measures against him. I need it for school....I told him I wasnt in a rush 4 weeks ago...and I stand by that...but agreed I would have it by the time i got back....

 

Ray i am with you.

 

I asked for the dual seagates and OCZ ram with a raid-0 setup. I got hitachi and corsair. I was told branding my parts would be no problem. The terms of sale, on the website, point out that flawlesscomputers can use whatever brand part deemed appropriate. Guess that includes even even when you ask for a specific brand.
The real problem is with the raid setup, I need to buy an external usb optical drive to install windows. Unfortunately, the driver cd that can with the system did not include the 64bit nvidia drivers. I have been looking all over for drivers, but cannot find any for the 7950 GTX. Even the 64bit modded .inf files don't include the 7950GTX. Sent an email to brian already, but I don't know if I'll be getting a reply.

 

I talked with Brian Smith's (Flawless Computers) mother, today.
She said Brian has been incarcerated for driving violations. I asked if it had anything to do with the computer business and she said, "no". She has not heard from her son but has spoken to his probation officer. His probation officer told his mother to take down everyone's information and for everyone to gather proof of payment information. She has received three other computer related phone calls. If you ordered a computer and would like to pass along your information, her home number is 303.617.4401. Please use good judgement and courtesy as she had nothing to do with her son's behavior and is collecting information only. Perhaps his probation officer may be helpful. She said that she was very sorry for her son's behavior.

 

does anybody find it weird, that he has a probation officer? anyway thanks for the info kw82253

 

No, I think it's great he has a probation officer. Probation is an important element of the criminal justice system. We can't let thieves and fraudsters run unchecked just because we need their cell for a murdering psychopath, rampaging rapist, or worse, a POT SMOKER!!!! duh duh DUH!!!!!

I seriously hope that her being sorry for her son's behavior somehow, some way, eventually equates to restitution for the aggrieved. I have my doubts, but I remain optimistic.

I feel for those of you that have a financial stake in this mess, and I really hope it shakes out your way. Unlike ungkaren, I suspect waiting for the sun to rise and shine down on Brian and Flawless Computers is an inappropriate tactic.

 

I would appreciate it if people in this thread would not speak for everybody else. It is not a good idea to assume that everyone agrees with you.
I just don't like it when somebody else assumes that they know how I feel. When voicing your opinion, please do not include the words "we". I am asking you not to do this because "we" do not all agree on the same things.

 

I have never met or heard of anyone who has been incarcerated for driving violations(unless it was for driving while intoxicated, a stolen car, or maybe driving to endanger).

 

Hey Mate...

can i say one thing to you? Its a message of some Italian girls to you...

" WE LIKE YOU JAS "

Cheers mate!

 

Does anyone know how to contact Brian Smith's probation officer in Colorado?

 

Brian A Smith's probation officer is Cleaveland Holmes 303 662-5935.
Brian Smith is going to be in jail for a very long time. First court date is March 23rd at 0930 in Douglas County, Colorado. He has multiple court dates pending.
The probation officer paid him a home visit and he had a bunch of expensive stuff and the PO sent him packing to jail. The PO says his parents are very good people who are selling his stuff to pay people back....
More later after I talk with the Detective in charge of the computer case...

 

Okay, whats really going on? You don't stay in jail for driving without a license and POs dont come to your house for that either. Nor would he be in this much trouble so soon if he was going bankrupt. He must have done someother stuff besides just driving without a license.

I have yet to contact anybody about the money Brian owes me, to allow those who didn't even get a computer to have time to get their money back first. Having been involved in these types of situations before, I am certain that everyone with proof, will get their refund eventually even if it is taking a few weeks.

When we get our refunds I suggest that we put some of that money aside to pay for counseling for ungkaren as he/she will be obviously greatly effected when Brian remains in jail and his assets are sold to pay his debts.