Update on Radeon 7970m (Sager/Resellers)

Or if your current and only computer has completely failed. Good thing I have an office job so I can at least use part of the internet there.

 

woot woot. I just ordered my 2nd Sager np9170 as the other one I had (for 30 days) was only a 675 and I had to have me this 7970. Gotta be the worst timing though as I had to send it back in right as this problem reared up and now I'll probably be without a computer for a month (less I hope...) oh well...7970 ftw right?

 

Yes, 7970M FTW...until something else comes along that will dethrone it as the top mobile GPU.

Still, it is a very impressive card stat wise and we hope that those that have them are certainly enjoying them.

 

agreed, it's not the wait itself. it's the prospect of their being furthered delays after we have an ETA. it was we'll know more this friday, which turn into we'll know more next week, which turn in to we'll know more end of the month, which turned in to we'll know more mid june...

 

It's unfortunate that the BIOS freaks out without a discrete GPU, because I get the impression that quite a few could have managed with the remainder of the laptop, running on the Intel graphics while waiting for the card and installing it themselves or shipping it back for that last step...

 

Posted by SlaughteredLamb:

That's interesting because this is what I was told by the reseller I ordered with here in aus:
My original message:

I have heard that there was a problem with some of the amd 7970m Gpu's that arrived in the u.s and they had to be sent back to the factory , which caused a bit of a delay. I am just wondering if your shipment had the same problem.

The reply:
Yes hellrazor we have heard a similar rumour spreading, but Our supplier has confirmed that they know nothing of it and do not believe there is any truth to it either.

They are expecting my order to be ready on the 5th of June.

 

The worst thing about this wait for me, is the lack of updates. Is the ETA of June 12 a firm date? Or is that just a placeholder they have given us so we stop asking so many questions?

 

Its what the resellers are told, and according to clevo they have solved the issues with the second batch so the fresh batch of 7970m's shouldn't have any problems = no further delay. But i'm pretty sure sager will do a load of testing before they ship out those 7970m's to the resellers.

 

How can you update "we're working on it" until a resolution is found?

Update = they are working on it and as soon as they have found the solution they will update us all

 

I think the point of the previous reply was we all have a sinking feeling that when 6/12 gets here the ETA will be extended again.

Smiley face notwithstanding, a cavalier attitude towards our frustration is not necessary. No reply would have been preferable. I'm sure your many years in this business have shown you that enthusiasts want what they want and they want it now, whether it's realistic or not.

 

Oh come on!

Let's just try to put a little maturity together with the lack of patience.

To call my comments cavalier is inaccurate. There is nothing cavalier about just telling the truth.

Asking for the impossible is just boring. Not being able to control one's frustration is just childish, and to label it as a characteristic of enthusiasts is not only untrue of most enthusiasts, it is unfair to those who have been around long enough to know that delays in the release of new technology are not uncommon, are even to be expected sometimes, and are mature enough to take the news calmly.

 

I believe I'm controlling my frustration rather admirably, I ordered on the 15th, was told of the delay shortly thereafter and haven't complained (until now if you'd call my previous reply a complaint). I've left my reseller completely alone and been waiting patiently while following the forum.

If you'd point out where I have acted immaturely or not taken the news calmly I'd be happy to change my ways.

 

Just read your critical post again...then you decide.

There was no reason to flame me for telling the truth.

There was no reason to suggest that "...enthusiasts want what they want and they want it now, whether it's realistic or not."

 

Let's all just take a deep breath and try to relax. This 7970m delay and lack of any updates has all of us, consumers and builders/resellers alike, very stressed out. It seems we are just looking to blame someone where no blame is necessary.

The 7970m's will come, albeit a slight delay, but they will come. Everyone will forget about the delay as they game away.

 

My "critical" post that "flamed" you was in response to your reply earlier. I think you might be just a tad bit sensitive and as I said earlier, no reply would have been preferable.

If I had added a custom smiley face signifying sarcasm with my "want what we want and want it now" statement, would that have helped?

 

I'm not stressed. I have no reason to be. I know my retailer wants to get a product into my hands probably as much as I want the product. Stressing over it won't get it to me any sooner. I hope the resellers and builders aren't stressed either because, like us, there's nothing they can do about it. We all just have to wait. That's a pretty easy task.

 

For the record, I didn't feel he was being cavalier. I think he was just trying to incorporate some reason into the discussion to tame some of the emotion.

 

Some people here have been waiting a very long time and patience can only go so far. I ordered back on 4/29 and the fact that people ordered after me received their laptops and I did not is the most frustrating part of this whole process. I was given an explanation as to why the laptops were not distributed in the correct sequence the orders were received but doesn't make me any happier about it. I know it might have seemed like a waste of time for them to remove working cards from the laptops that were on the production line but in a laptop order received at later date and placed in the laptops in the proper order but instead they decided to just send them out basically randomly. They haven't even acknowledged that it was a poor decision to do it this way. It's been more of a "yea we did it and deal with it" response than anything else.

I'm fine with delays, as long as they are handled correctly. IE... the people who ordered first should have received their laptops first.

 

I know I could get by that way for 3 weeks, HD4000 is roughly 5x as powerful as what I had before my thinkpad died.

I totally sympathize with that. Last year I was working on an end-of-term project/experiment with a friend involving some coding and we kept having unexplainable bounding box issues. After about 8 hours of work I found that it was an error in the blender directX exporter and it took about 2 hours after that to fix and get running seamlessly. The point is, after I found the bug I could get a rough estimate of how long it would take to fix, but I had no idea that it would take 8 hours to find it (or that I'd even find it at all). This wasn't even that huge, mind you. Nothing like a hardware bug. You hearin' me, smokinokie?

Agreed. Let's not attract any mods.

Neither am I. Except for the fact that my P150EM has sat in a depot in Illinois all day since 5AM local time when it should be heading to me. Whatever happened to 3-day shipping? Mythlogic worked hard to get my laptop done ASAP once the 675m's arrived, and now these bums let it sit in some stinking depot all day on a business day. Disgraceful. I'm so bored right now that I just watched Dragorn's Banjo-Tooie 100% speedrun in one sitting. And it's nearly 5 hours long.

 

This thread reminds me why most companies dont take preorders... Cant risk the martyrs...

 

We're finally in June, can't believe my pre-order survived. Sager and re-sellers should give a bonus on people who sticked with them instead of switching to alienunderware. Free 2 day shipping maybe?

 

I don't know....I see no loss for the builders/resellers. I do see gains though.

Firstly, they charge as soon as you click "Submit" or whatever. That means for the ones that ordered back in late April and early May and still haven't gotten theirs, that money is giving them some pretty good interest. Sure a few customers won't earn them much from the bank but if you have several thousand (I believe that is a realistic figure?) times $1600-2000 each, that is a....um......too lazy to get the calc out and too early to do the math....LOT of money.

Secondly, they lose very little. Look at how many moved onto AW because of this. There were a couple about 20 pages ago that posted about defecting to the AW camp. Other than that, everyone is waiting patiently.

I know several people that have decided to get the 675m for now and get the 680m or the 7970m depending on benchmarks, later. Plus many said that gives the drivers and Enduro time to mature, which seems a logical choice to me if they want their laptops NOW. Upgrade later = more cash.

Ok now there is two things here that I am NOT doing. I am NOT blaming/accusing/flaming the resellers or builders. I get this is not their fault in any way and they have no say in the chip or components, Clevo does.

I am NOT trying to pass judgements. This is what makes sense to me. If there is a flaw, please correct me.

Oh and Paladin.....uhmm.....do we have any more updates? jk. take yo' time resellers/builders!

 

lol, you guys are upset about getting your notebook in June? Mines coming July. They said it might even take longer. Ooooh well, better ask to increase my hours to full time.

On a side note aren't people excited for the 680 news coming in like 4 days?

 

If you want it that badly get the nvidia and upgrade later. I'm sure there are people that need the laptop by a certain date instead of just want it by a certain date. I have to fly halfway around the world to get a new laptop since USPS won't ship lithium batteries anymore.

 

Why is yours so delayed?

 

A lot of people are just ahead of me I guess.. I've been waiting for a plenty while.

I've checked with most resellers and the time frame there giving me is receiving June 12, 5~10 days for production and any left over cards goes to others. Considering the volume of cards aren't even specified they believe some people are going to have to wait til July and perhaps even later.

IF that is the case I'll most likely hop on to 680m GTX.

 

Woah didn't mean for things to get out of hand with my comment. All I was saying is that when you spend $2000 for a piece of hardware it would be nice if we could have more frequent updates on them trying to fix the issue. I didn't think it was that unreasonable. Isn't that the whole point of this thread? Update on Radeon 7970m. I'm not even in a rush to get this machine I need it by september. So don't call me out on being immature and impatient for something that I've already been charged for.

 

It's official. The 7970m won't make it in time before my friend (who's bringing me the laptop) leaves the US. Changed my order to a 675m. I'll update next year with an nVidia 7xxm or an AMD 8xxxm.
Now I can finally stop checking this thread every day

 

Dup post....

 

Due to time constraints, I finally cracked and went for the M17x with Powernotebooks - Donald (bless him) matched the price I was paying Malibal with just one tweak that I can put right on NewEgg, and it should ship early next week.

Now all I have to do is book a week off work in order to enjoy the monster that will arrive!!!!

 

Sorry bro, I wouldn't count on that if I were you because this.

You were getting a P170EM, right? What were your specs? I would be tempted by PNB's M17x except for the screen.

 

Congratulations!! you will enjoy that laptop a whole lot hehe

 

I've decided I'll leave mine on order until probably the Wednesday after next. If they can't give me a date by then, I can't see how they'll get it to me in time for my trip and I'll just cancel my order. I'll buy something else later on. It has become apparent to me that if you want to order a customized laptop, you only do it when you have 2-4 months of lead time. 1.5 months is insufficient.

I'm going to leave it on order hoping they can get the parts in and get things working, but only so long as there is enough time for me to get it before I leave. I've no interest in it sitting in the receiving room at work while I'm gone, might not be there when I get back.

 

Same here. If there is any news that my order will be delayed further than June 12, Im going to have to switch to alienunderware and cross my fingers that i don't receive a defective laptop. It sucks when you've sold your old laptop expecting to buy and receive a new one in less than 2 weeks, but end up waiting a whole month.

 

Correction: if you want to order a customized laptop during release month, don't expect it anytime soon.

 

Yeah, got burnt by that last year when the 6970m was released. This time it's new gpu, cpu and chassis.

 

If there were any real alternatives for the same price I would probably have cancelled my order a weeks ago but everything else I find around 1500 seems to be a 1366 res with a 660m

 

Really? I don't remember the 6970m taking this long. I ordered a week after its release and got my notebook within the month.

 

I think it took about 6 weeks. Don't know why.

 

Stock M17x from AW (main site, not a reseller) has 900p and a 660m, slightly better. G75 minimum config on newegg has 1080p and 670m, but you lose the upgradeability.

 

Whatever the case, I'm not ordering one unless I have a long time frame, if indeed I do again. I had a fairly long window for my desired delivery (one month from order) and they said that'd be no problem. Now I don't know if they can get it here before I leave, which is 3 weeks after my desired delivery date.

Ok, fine, I understand problems outside of their control, time for assembly, etc, etc. I'm not going to fly in to a rage and threaten to sue or something stupid, and I'll keep the order open for as long as I can. However it has taught me that a prebuilt is probably a smarter way to go. If I wished Amazon could have an MSI or Asus system here Monday morning.

I'm also a little annoyed about being charged for it when there is no date as to when it might be built and shipped.

 

Cancelled my order. I just cant wait another month for this laptop. I'm just gng to get a laptop that can run diablo 3 and not spend a ton of money. Ill get my uber laptop in a few years.

 

It is kind of ridiculous to have to wait that long for a laptop when you can get one within a week from another source.

 

You can't get the same laptop from anybody else right now.

 

Sorry.. Should've worded that better. I meant a completely different laptop.

 

Yeah, I just meant to say that other manufacturers (namely AW) don't offer some of the things Clevo offers, such as high gamut displays and understated looks. I'm not a fan of flashy looking laptops.

 

contacted sager, said they don't even have any shipping label on when the 7970m's will be shipped. ETA that clevo told them is still mid june. then will take a week to get our pre-orders built. So most likely we'll get our laptops by the end of June...

 

hey guy I updated my second video here

Sager NP9150 (Screen, gameplay test diablo 3, battlefield 3, and skyrim) - YouTube

I am wondering. If my video show username of diablo 3, is it possible for someone to hack my account?

 

It's possible depending on the complexity of your password. You should either edit that part out or associate an authenticator with your Blizzard account for the extra protection.

 

Excellent video! I'd recommend getting one of those Blizzard authenticators.
I like how you almost started typing your password with the camera pointed towards your keyboard.