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    *** Official Clevo P370EM / Sager NP9370 Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by HTWingNut, Aug 28, 2012.

  1. Meaker@Sager

    Meaker@Sager Company Representative

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    Only if the ram needs 2T to be stable.
     
  2. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    ok sweet, well im not doing any overclocking and im going to get the same version ram but in 8 gig sticks, but im gussing when you mean stable as in performance wise
     
  3. Meaker@Sager

    Meaker@Sager Company Representative

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    Yeah, depending on how the memory and IMC react with whatever speed and amount then 2T may be required (4x8GB 2133mhz sticks for instance).
     
  4. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    Thank you so much. :)
     
  5. Meaker@Sager

    Meaker@Sager Company Representative

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    Not a problem, give us a shout if you run into any issues.
     
  6. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    Ok will do :) if you know any one that wants a dead 7970 for parts including heat sink let me know. Ill send it to them.
     
  7. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    I need help i installed the card and i was correct my 7970 died from chip burn outs , iv downloaded and installed the prema mod v2 k2 version as my win key is on the left i followed premas bios flashing guide. But im noticing that the video card fan doesn't turbo fan when pressed and it sounds like the fans are jolting. Which the 980gtx isnt being reconized. Really need your help. Should i install the 2k version?
     
  8. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    Also where can i find a hdd case so i can have another hdd on top of the main one. I never got that attachment
     
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    It's usually shipped with the machine in the box so it's not something you find by itself usually. You may have to ask a reseller to order one or find the odd one on ebay.

    Check you have screwed the fan back in properly and nothing is stuck in it. You are saying you are loading the 980M but drivers are not recognising it?
     
  10. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    Well iv installed it and with the prema mod but its not reconizing it with the Nvidia drivers
     
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    How have you modified the INF? Have you tried a pre-modified set from laptopvideo2go.com? Did you make sure driver signing is disabled for the boot you are running the installer?
     
  12. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    Oh i have to disable the driver signing ok. How do i do that? Also there is nothing blocking my fans and iv noticed my gpu fan just seems off and when in turbo mode it runs like a person on There L plates driving a manual car for the first time with out the stalling. Also whats that piece of the upper part for the hdd case
     
  13. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    Is the prema v2 picking up the video card? Or is it letting me know that my other slot is empty?

    I disabled the driver sign but im still confused on what to do and what needs to be done. Also my right gpu fan is slower then my left when in turbo mode and normal mod . Is this normal?
     

    Attached Files:

  14. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    i have tried
    http://null-bin.blogspot.com.au/2015/08/how-to-modify-nvidia-notebook-driver.html

    I have tried at the website you told me and i still cant get the drivers to work.

    Im using windows 10 64bit.

    im trying to do this myself so i can understand how to mod this for future references but the guide im following not sure if its correct since in the nvcvi.inf there is no 'NVIDIA_SetA_Devices'
     
  15. Tea-Rexx

    Tea-Rexx Notebook Enthusiast

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    i GOT IT WORKING!!!. its actually really easy to do once you understand it :) im still concerned about the fans jolting tho in turbo fan mode
     
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    I would run the machine on it's back with the cover open and look at the fans to see what they are doing.
     
  17. shoji1

    shoji1 Newbie

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    Those new SAGER IPS screens look sick. If I were feeling the need to upgrade my glossy 17" screen to something with less bleeding around the edges, would an IPS screen be possible on the NP9370?
     
  18. Meaker@Sager

    Meaker@Sager Company Representative

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    It's tricky due to the different types of connectors used depending on panel.
     
  19. krayzi3bon3

    krayzi3bon3 Newbie

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    Hello. My crossfire 7970m clevo p370em boots to a black screen. Sometimes I get a blue one with lines or just random corrupted pixels. This points me to belive the gpu has died especially since the hot keys for keyboard lighting work. When it was last working, crossfire was disabled so I am thinking that the second gpu is still working but I don't know how to switch to that one. Is there a cable I can unplug inside the laptop? I am not good with hardware meddling.. Also,if I can't even see the bios is it possible that the motherboard is the problem? Please help, any info is great. Thank you
     
  20. t6nn_k

    t6nn_k Notebook Consultant

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    Try swapping them over. It is quite easy on Clevo models. It is best to check some youtube videos how to install graphics cards first. You also need to apply new thermal paste. For testing it might be ok with old paste if it isn't dried out, but make sure you have it around.
     
  21. Meaker@Sager

    Meaker@Sager Company Representative

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    The cards are physically identical and have the same firmware so yes it is just a case of a straight swap to test.
     
  22. krayzi3bon3

    krayzi3bon3 Newbie

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    I have never done a repaste before but I imagine it us not that hard. However, the heat sinks look kind of complicated to me to put back but maybe because I have never taken a laptop apart, only a desktop. I have some thermal grizzly kryonaut but none of that special alcohol to clean the old paste. Can I use wet wipes or something else?
     
  23. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    I don't know if I would use wet wipes. Maybe just a plain paper towel would be fine.
     
  24. krayzi3bon3

    krayzi3bon3 Newbie

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    What should I do with the slave heat sink if I don't leave the secondary gpu in in case one of them works obviously. Should I let the heat sink in or take it out along with the faulty gpu?
     
  25. t6nn_k

    t6nn_k Notebook Consultant

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    No need to install slave heatsink and fan if you don't have gpu there any more. But you could store them there.
     
  26. Meaker@Sager

    Meaker@Sager Company Representative

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    You need the fan for the cpu part of the heatsink. There is technically a plastic spacer that is supposed to be used to help support the heatsink.
     
  27. t6nn_k

    t6nn_k Notebook Consultant

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    Oh yeah I forgot about that.

    I use P375SM-A heatsinks for better slave gpu cooling so cpu is cooled with single fan. Now slave gpu is cooler than primary
     
  28. Meaker@Sager

    Meaker@Sager Company Representative

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    Yeah it's a bigger heatsink area for the secondary in that case.
     
  29. TomJGX

    TomJGX I HATE BGA!

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    Alcohol wipes do the job.. That's what I use... They're really cheap too..
     
  30. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Yeah, those would be good too.
     
  31. Meaker@Sager

    Meaker@Sager Company Representative

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    A bottle of nearly pure alcohol and sturdy paper towls tends to be even cheaper for multiple uses, but if you are just doing it once then it's a lot less clutter.
     
  32. Surfer11May

    Surfer11May Notebook Enthusiast

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    How about the 9370-3D? Same advice?
     
  33. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes but you will loose 3d. I think it has a different bios as well.
     
  34. Brent A

    Brent A Newbie

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    So my machine decided it wants some attention. None of the fans spin when booting up, it gets to the Sager screen, and I can enter Setup and look for about 10 seconds, or let it start booting windows for about 5 seconds. Either way, after the given time period it shuts down.

    I'm fairly good taking apart laptops, but not good enough to replace a motherboard. I'm thinking about buying a barebone Clevo P375sm-a and moving over my single 7970, RAM and SSD's. I'm thinking it'll work...am I missing anything? (Besides it being a bit expensive...but my current power button is "creatively engineered" and the CPU in it is a slight upgrade...) My other option would be to get the P370 that's available but it has SLI GTX670m's :-(

    Anybody have input that might help form some good thoughts...or laughs? :)
     
  35. Meaker@Sager

    Meaker@Sager Company Representative

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    It's a 30 second shut down as the EC panics. Usually in this state the fans are told to go full blast.
     
  36. Brent A

    Brent A Newbie

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    "...EC Panics..."? What's EC? Sorry, i'm mostly self taught on this stuff, and my knowledge level is clearly deficient when reading some of the posts."

    I can deffinitely say the fans are not going to full blast. Since I cannot get my hands on a a CPU fan till at least Monday, I took apart the current one, and cleaned the blades, shaft, stator, re-lubed the shaft which did manually spin a little better afterward. Still no fan activity on system start. I took the fan from the empty video card bay and plugged it into the CPU fan port, and no activity on it either. So i'm thinking the power from the board is compromised. I was looking for somewhere in the schematics to possibly attach a lead to supply power from the 5VS buss to the fan.

    LOL, I have been looking all day online and haven't seen this set of symptoms show up. Getting creative in testing theories/solutions here :). I have to. One of the SSD's has my work drive, and it's not just a matter of pulling files off of it to get me back up and running Monday morning, hence the consideration of getting another P370 or P375.
     
  37. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    check the power connector for fans, or the fans itself. they may have died and need replacement

    reset bios setting, remove coin cell etc. flash prema's bios if it still doesn't work (don't forget to donate to him)
     
  38. Brent A

    Brent A Newbie

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    I pulled the BIOS battery already, but haven't tried Prema's Bios. I'll give that a shot tomorrow morning, Thx for the suggestion. I'll let you know the results when I'm done. I've never changed a Bios...looked a little risky before, but not much to loose now. Is the "Flashing Guide" on Prema's site beginner friendly?
     
    Last edited: Aug 14, 2016
  39. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    good time to repaste too, get some kryonaut and clean those heatsinks!
     
  40. cuban11182

    cuban11182 Notebook Evangelist

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    Hopefully someone can help me. I have the NP9370 with dual 7970Ms. I've noticed recently that one of my GPU's is running at full speed all the time. I'd like to think I'd know how to find the issue that is causing the problem, but I don't. I've removed and reinstalled the drivers, but don't know where to go from there. *EDIT* found it to be the realtek audio driver that was causing the CPU to load up. Still looking to find out which BIOS to use though.

    Also how do I determine which version of the Prema-Mod BIOS do I use? I have the windows key on the left, so I know to use the K2 version, but what is the 2T version? I know mine is not 3D

    Thanks in advance.
     
    Last edited: Aug 14, 2016
  41. stank0

    stank0 Notebook Consultant

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    Almost exactly same thing happened to me about two months ago. I brought the laptop home from a different place, where it was working perfectly without any symptoms of problems. Plugged it in, pushed the start button, it went through POST all the way to the windows login screen and then it froze. Turned it off, back on, same thing. Tried a few more times and with every try, the computer would freeze earlier, up to the point, when it froze on the Sager logo. Next start, one beep to say goodbye and then it was dead. No sound, no picture. Brick. So I opened it, reseated all the components, repasted with Kryonaut... no dice. Wouldn't turn on at all. So I pulled HDD's and ordered MSI GT80.
    About a week after I received it and played with it, (awesome machine BTW), I pulled my old deceased Sager out of the graveyard in my closet, plugged it in (with HDDs out) and turned it on. IT CAME ALIVE! So I put back the HDD, installed a new copy of WIN10 (just in case) and the installation went smoothly and the laptop didn't give me any troubles since then.
    Analyze THAT! ;)
     
    Last edited: Aug 15, 2016
  42. Meaker@Sager

    Meaker@Sager Company Representative

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    Your BIOS settings got corrupted and it reset finally.
     
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  43. stank0

    stank0 Notebook Consultant

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    That's what I was thinking too, but I doubted it because I didn't think something like spontaneous BIOS corruption is feasible. How's that even possible?
    I noticed a S.M.A.R.T. event is created on one of the HDDs (non-system) which I didn't notice before the "event". Could it be that a symptom?
     
  44. Meaker@Sager

    Meaker@Sager Company Representative

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    A cosmic ray could have changed a bit or some static power. These are not space grade boards it can happen :)
     
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  45. stank0

    stank0 Notebook Consultant

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    WOW. Good thing I'm not planning on leaving Van Allen belts anytime soon. :)
     
  46. krayzi3bon3

    krayzi3bon3 Newbie

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    I have an almost 5 years old Vortex III elite with crossfire 7907ms. One of them died (the one from the main slot) so I swapped the other one on the main slot. All good but the problem is that even if I'm not doing much, the fan from the empty slot kick is and just runs in loops (starts, stops, starts etc.; you can hear it). Also I have noticed that it mostly kicks in when I play a video or a movie and the GPU temp just locks in at 69 degrees for some reason, voltage at 1.0V from 0.82. (I'm not overclocking or anything).

    Now I did try to disconnect the problematic fan but after doing that, the laptop shuts down by itself after a few minutes. I am running it on power saver with everything turned down manually including processor state.. If I put it on high performance it jumps to 79 degrees in idle :| And this is happening since I removed the dead card. The fan that is actually connected to the running GPU is blowing hot air but the other one that doesn't have the secondary GPU attached anymore is blowing cold air like crazy, and making a constant revving sound. Like I said, I tried to disconnect it since there are already two fans in there (CPU and main GPU) but the system shuts down after a few minutes as if it would get too hot. What the hell?! Than why is it blowing just cold air. I just can't make sense of it. If I could joke about it I would say the laptop is feeling phantom pain from losing one GPU.

    What should I do. Or at least, what seems to be the problem? I have tried with latest drivers as well, used DDU, same story. I just want it to not go to 1.00 V for no reason and start that annoying looping sound.

    Thanks
     
  47. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you made sure you have the latest BIOS and EC for it?
     
  48. bennyg

    bennyg Notebook Virtuoso

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    I just picked one of these up cheap with a resoldered 7970M. So much better laid out than my P170EM and it's barely 4mm bigger in either direction. It's like there's spare space they couldn't think of anything to do with above & under the ODD. It's almost depressing how little has moved forwards in the past 4 years given how the mid range 3740qm unlocks and turbos up to 4.1GHz and is on par with the fastest BGA quads in current models.

    Anyway I got it cheap enough that I can mod it without crying about busting it - anyone whose P370 does die beyond resurrection let me know I always get more adventurous when I have spares lying around :)
     
  49. Meaker@Sager

    Meaker@Sager Company Representative

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    Nice pickup :) The P170EM used the same motherboard as the P150EM which is why the extra space is mostly just used for the odd extra speaker or similar.
     
  50. Mo&Ma

    Mo&Ma Notebook Guru

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    Guys any one have 980m with g-sync working in 370em?

    I want to buy that version for external monitor with g-sync, but didint know it will work like no g-sync version
     
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