*** Official Clevo P65xHS(-G), P65xHPx(-G) / Sager NP8155, NP8156, NP8157 Owner's Lounge ***

Sounds like the power input itself is shorted then. Did it perhaps get dropped at all? A cracked PCB could do what you are describing, that or one of the passives on the inputs failed.

 

cant believe what happen to this labtop.....in one year....

 

even if I disconnect the internal battery, the powerbox continue to automatically go offline
do U think the motherboard is damage?

 

so RIP or not RIP? that is the question
(cant believe it.... 1 year only 1 Year.....)

 

Have you visually inspected round the pin? But yes it's very likely dead and needs a repair.

 

visualy evry thing looks ok......but between U and me I noticed something CRASY...
first thing first: the internal battery was connected (50 mV almost 0V) and all was disconnected for 30 mins.
Then I noticed a strange smell.....oooOOOO
I sniff around....there is a stiky smell of electronic!!!!!!!!!!! light but there
But nothing is connected!!!! I take a led spot to inspect inside, and all of the sudain I noticed a very light white smoke bellowing out of the inside the computer!!!
I continue inspecting and what do I see? ?: from time to time there is a electrical spark comming from around the double fan!
For me there is something that make discharge the internal battery. UNBELIEVABLE.
one year and 14 days......14days for the warranty.
Between U and me I would never expected that....
BREF, what could be your assassment of this situation in term of "money" in order to solve this problem?

 

Sounds like one of the power transistors failed on the board and shorted, it should normally be off when the machine is off but if it's failed that does not mean much and it can cause what you saw.

It would need a replacement motherboard from the sounds of things.

 

Will I need to replace all the motherboard? what could be the price ?
Or is there a chance to fix it? where can I find the schematic AC-IN and bat power for the P650HP3

 

Speak to your reseller about replacement parts.

 

woa.....confirmation : the warranty is dead (3 weeks). I need to send it 60EUR x 2 = 160USD + new mother board 395 USD.
I got the Schematic on the Internet.....I noticed there is no fuse on the first poxer stage?! can U confirm me?
Do you have an idea where I could find a good clevo fixer in EU?

 

Those prices are not unreasonable at all.

The input is pretty well regulated by the brick so yes the input tends not to have a fuse.

 

Yes I agree if U are powering a arduino or shoddy device...but when there is money behind normaly U put a fuse...it is not that costy.
For me I analyse it as a faulty design...but it is my opignon.
Now if You have an idea for the EU fixer, I am open to all proposition

 

The brick input has a fuse and then you are talking about components that are likely to die before a fuse does. It becomes a design question of how many fuses you put in, every power stage? That's board space expensive.

 

Yes you may be right, but fot the space...a CMD fuse is still not a big deal. And remember the pb with the internal battry making smoke something around the GPU, doesn't it sound incredible?
I reach a decision : I send it back, will see...but I will ask the cause and will keep in touch with you to tell U what was the pb (if U still intersested of course).
I would like to tell U that I appriciate the exchange we had and thank you for your time.

 

The shipping costs seem a bit much given that for around half that I got an 8157+ a monitor shipped across the EU, but for the board itself I'd even say that it seems on the low side - after all, we're talking about a CPU/GPU/Mobo combo (with just the GPU costing ~400Eur as a add-in desktop part atm).
By the way, have you(or the other guys at Sager) noticed an issue running the 650HS-G with IRST RAID enabled and an full 3 SATA + 1NVme drive setup - with all drives being detected in BIOS, but with a drive - usually the NVMe one - missing in both Windows and Linux-based OS?

 

My reseller after few months dont answer my emails - http://xtreem.pl/

I want to buy bottom cover for CLEVO.P650HP6-G. Is this company is for one use only ?

 

You could reach out to any European reseller and see if they will ship you one for a price.

 

Hi,
First time commenting here as I started having problems with my Thunderobot ST Pro (a CLEVO P650HP6 model). My laptop unexpectedly shut down 2 days ago and couldn't start because of what I think as overheating issue (GPU at 81C). I disconnected it and trying to start after a day (it didn't start for 3-4 hours after the initial shutdown), and voila it opened. The Nvidia 1060 graphics card was detected but not running. I updated the nvidia driver to the latest 390.77 driver using Geforce experience which casued windows to freeze at bootup (I use refind for dual boot, so after selecting windows, screen goes black after 10 secs.). So, I tried to go back to the previous working driver 388.71 (October driver). I opened windows 10 in safe mode and used DDU to uninstall the NVIDIA drivers completely and then install 388.71. The windows opened after that but 1060 was not working (Windows has stopped this device because it has reported problems. (Code 43)). i have repeated this step with older March drivers too to no avail. Any help would be appreciated. Thanks!

 

81C is within safe operating margin for the GPU.

It does however seem like the GPU has failed, speak to your reseller.

 

Thanks for the reply. I have sent them a couple of mails (geekbuying.com), but they haven't responded. The product is within warranty but I am not too hopeful that they will do anything about it as they didn't read my last email from a month ago. Any details about reputed clevo repair places in India, Asia and Europe (in that order) who offer their services would be helpful.
Btw, any way I can confirm the hardware error? I am still holding out hope as the temps weren't that high. Every software detects the presence of GPU but it does not turn on.

 

The computer crashing on driver install is the quintessential sign of a dead GPU.

 

Hey guys, I re pasted my CPU and GPU today. I need your opinion on whether I should do it again or not.

So after I was done repasting and I had tightened the screws till number 8, I realized the LCD cable was stuck under the CPU fan. I opened all the screws till number 1 but I did not lift the heat-sink completely. I just lifted it enough to get the wire out from underneath the fan. Then I tightened all the screws back on. I am worried whether the slight lifting of the heat sink could have caused air bubbles to form up. Should I open the laptop and repaste again?
I have played a game for more than 1 hour now and the temperatures seem normal. They used to be around 74/75 max and they went till 76 max today. The one thing I noticed is the FPS which used to be above 100 constantly was hovering in the range of 70s/80s. Maybe I am just getting paranoid about the air bubbles. But should I do another repaste?

 

I'm no expert but, if it seems to be okay, shouldn't it actually "be OK"?

A one or two degree change seems like it would be in the range of normal variation, but are you saying that your four cores are equivalent and max out at 76? and the GPU temp?

If the temps are all similar to the previous setup, I too wonder what mechanism would explain the FPS drop. Is that repeatable?

 

I know, but I am a little paranoid about temps and wanted to get some advice from the veterans here.
My CPU maxes out at 75-76 when I have the turbo boost off. With the turbo boost on I have to test it a bit more. The GPU stays in the 75-76 range in both cases.

I am not sure how temps or air bubbles can affect the FPS drop. Maybe I am just imagining it.

 

If the temps are good (which they are from what you said) then it's unlikely you did introduce bubbles. If a specific core or reading was high you would see it through that too.

 

After reading the last few posts about temps, I did a FPU stress test on mine and I noticed a big temp difference between two pairs of cores. Cores 1 & 3 are 8-10℃ higher than cores 2 & 4.

Could this mean a bad heatsink and/or thermal paste needs a re-do?

Kind Regards
Asanka

 

I suspected something might have been hiding in the averages, but I'll leave the solution to those with more expertise

 

Thanks for support

Mine hits 90c and even thermal throttles sometimes with a -130mV undervolt, max fan speed and a laptop cooler, so scratching my head. At the moment not a big issue as I'm not gaming or doing anything stressful on the computer. So it rarely goes beyond 50-60 C.

 

So I moved from Arctic Silver to NT-H1. I was expecting a small drop in the temps. Though it went from max values of 74 (GPU) and 75 (CPU) to a max value of 76 (CPU and GPU). Not sure if I am reading too much into it, so wanted to get some expert feedback on if I did something wrong with the process as I did lift the heat sink (just enough to wriggle the LCD cable from underneath the CPU fan) once after applying the paste.
So another re paste, yay or nay?

 

Hello,
Id like to share my experience with my brand new XMG P507, or the P650HP6.. I love everything about it, except the slight backlight bleed in the top corners, but its still kinda acceptable.. However, in the past couple of hours I have been trying to measure the battery life and I have came into a very weird conclusion. The nvidia gpu driver is causing heavy lag of the system, so I tried to disable the driver completely and it worked, the system is butter smooth again. But not so fast, there is one problem. Battery monitor shows up -20 to -28W discharge rate on idle, lowest brightness, locked to 800 mhz and keyboard light turned off. After reinstalling many drivers and CCC I started being desperate since nothing worked. So I tried to enable the nvidia driver, noticed quite huge lag, but the rate went down to just -7W which is 3x less than before. So my choices are: having insane lag or having at least 2x worse battery life if not more. Honestly, I would rather go with battery life, because I can switch to discrete in bios and use gsync when I want to play, so I wouldnt mind disabling the driver or the gpu completely in mshybrid mode. Anyone who had similar results and managed to fix this weird behavior somehow?

 

Well it wont hurt, if you have time give it a go and check the contact patterns.

 

I think the latest chipset / IME drivers screwed up my touchpad. I uninstalled synaptic, rebooted and it works with windows default driver, re-installed synaptic and it doesn't work. Any workaround?

 

Try reverting the chipset drivers if you believe them to be the cause.

 

Updating Chipset or IME can indeed screw your touchpad, but to fix it, just re-install the touchpad driver again, reboot, and it will work again.

 

Hello. I don't know how to seacrh only in this specific thread, and there are to much pages to read, so I'll just ask. If its already answered and someone knows the link, pls send me.

I have a P650HP6 model.

Question 1 - Keyboard problem.
When I got my notebook, DELETE, middle ENTER and BACKSPACE didn't work. My reseller sent me another keyboard. It worked for 5 month without issues. Now, the same problem. The same keys stopped working, with addition to keys X and U.
Did anyone had this same problem? I contacted my reseller again and they sent me another keyboard, but I'm afraid this will go on and on forever...

Question 2 - Windows 8.1
I have no love for windows 10. Is is possible to install windows 8.1? I can't install it since it doesnt recognize my sata controller. Does anyone knows a Sata driver that would work for windows 8.1?

Tnks in advance.
TC.

 

Thanks! That did it!

I do have an ongoing issue that is getting on my nerves and has been like this for almost a year.

Basically, I'm running high performance battery plan, just customised when on battery to scale down and some power saving features etc. So, plugged in I have the cpu pegged at 100% minimum clock, so it's always running @ 3.5ghz more or less. Whenever I close the lid, it goes to sleep, when I wake it up the cpu is now pegged at 1600mhz, no matter what, this is only fixable upon rebooting, so it seems Windows isn't recognising that it should be as "plugged in". Any ideas? Or anyone with the same issue?

 

Does it revert back if you unplug it and plug it back in?

 

Hey guys, anyone else notice a slight cpu temperature drop since updating the IME drivers? I have a Elucktronics 650hp6-g and have noticed the idle temps down by 2c . Also, anyone know if there is a bios update for this model? I’ve checked Elucktronics website from time to time and have yet to see one


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You need to shoot an email to your reseller for BIOS, for some reason even mine does not list it publicly.

Sent from my SM-G930F using Tapatalk

 

Good for you!

Recently, my cpu and gpu temps have shot up suddenly. Instead of 40s my idle temps are around 50s. In gaming, instead of cpu/gpu 70s/60s it reaches 80s/70s. Thats almost a 5-10C jump!! My laptop cooler or Fn+1 is not able to bring it down. I mainly suspect my recent GeForce driver update rather than the Windows updates.

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Hello, does anyone know why theres some distortion in the 2 in 1 headphone/optical spdif jack? is it because of the spdif? I would use the other audio jack, but the sound is much louder and clearer from the 2 in 1 jack (except of that fuzzy noise when no music is playing).

 

Do you get the same noise when youre running on battery power? I usually encounter this noise when i plug the laptop to the mains where there's a bad earth.

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Yea the noise is always there, but only in the 2 in 1 jack.. On the other hand the other jack has a lot worse sound output which is weird, but theres no noise in that one. Maybe theres some lint in the jack that causes it?

UPDATE: I found out what is causing it. Its the clevo control center, when it was set to Game, it had insane static noise. It is still there, but not as annoying as it was before

 

That can change idle clocks and power levels which will impact background noise.

 

Anyway, is there anything to fix this completely? The fuzz shouldnt be there in any case.

 

Make sure your audio drivers are up to date but if the active audio filter is not working properly then speak to your reseller.

 

My drivers are up to date and even if I managed to reduce it, it is still there. I have contacted Schenker, lets see what they say.

 

So, I seem to have an issue with GPU overclocking tool where the temp reads 0 and if I try to turn on overclocking it just hangs there and will never turn on. Is there something I'm missing or a workaround for this? I have a GTX 1070.

 

I’ve never tried the Clevo based OC tool, but MSI afterburner is the standard for GPUoc . Might want to give it a try


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That actually does work thanks! I guess I just have to let go of being irritated by a broken program