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    *** Official Clevo P65xHS(-G), P65xHPx(-G) / Sager NP8155, NP8156, NP8157 Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by k0nane, Feb 6, 2017.

  1. Parradox

    Parradox Notebook Enthusiast

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    I have found the apps you mentioned, but I couldnt get them running due to errors. Tried researching the problem and I was looking for fixes, but I cant get it running. The driver version I have is 6.0.8694.1 which seems to be a newer version. On my manufacturers site there isnt a choice of the driver versions, there is only one. Also, I am using only the free parts of obsidian control center, thus I dont have access to updater nor fan control.
     
  2. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    Been a while since I posted my last message in here but just a few days ago, my P650 quite literally exploded in my face. Was playing a game when suddenly the whole laptop died. Tried turning it on, didn't turn on. Plugged in the power brick and it tripped the power brick. I could see the led indicator on the power brick turning off when I plugged it into my laptop. And on top of that, I could smell the magic smoke coming from my laptop. Sent it in once again and now it's due for a motherboard replacement. Has anyone experienced their laptop burning out?
     
  3. Meaker@Sager

    Meaker@Sager Company Representative

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    It happens rarely, a VRM component has likely given out and a motherboard replacement is the usuall remedy.
     
  4. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    Yeah my system builder confirmed that one of the VRM has blown out and my motherboard had to be replaced. Kindda worried since my warranty is reaching the end. Hope nothing goes wrong after it ends tho
     
  5. Meaker@Sager

    Meaker@Sager Company Representative

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    It's one of those things, good thing it was within the warranty.
     
  6. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    I'm back once again with the same issue. Twice in a row this time actually. Motherboard was replaced on the 1 Nov and then it blew again on the 8 Nov, my system builder replaced the motherboard and I came back, did some gaming and it blew AGAIN today. I'm puzzled why this happens and so is my system builder. At this point, it's just getting frustrating because I need my laptop for work, not just gaming. Ugh
     
  7. bk109

    bk109 Notebook Guru

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    When you RMA'd your laptop, did you ship it with the power supply or just the device itself, 'cause this smells a bit like a failing PSU sending voltage spikes? It's rare, but it's known to happen, especially when the brick is under load (ie charging + gaming) and is starting to get really hot?
     
  8. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    The first time I didn't, the second time, we changed the power brick as well but the VRM still popped when under load
     
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    I'd start to suspect surges from either your mains or power brick.
     
  10. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    We changed the power brick along with the motherboard yesterday and just today the VRM popped again.

    If this is due to the mains, how would I go about solving this?
     
  11. subscope

    subscope Newbie

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    Hello all! I have a P650HP6-G with GTX1060 and currently with 1.05.12 BIOS and 1.05.04 EC. There are any new bios and ec? I asked to my reseller and they just said to me to take a look at https://repo.palkeo.com/clevo-mirror/P65xHPx/

    It seems that they doesn't want to help me -_-

    XMG version is safe/ok to use on my laptop? offcourse just to update EC not the BIOS. Here is the link that I am thinking to use to udpate EC https://download.schenker-tech.de/package/xmg-p507/

    Furthermore, there is any way to control fan curve? (I uninstal CCC because I had some BSOD's)

    Thank you in advance.
     
  12. Meaker@Sager

    Meaker@Sager Company Representative

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    So long as it's the same variant (same gpu, same g-sync support etc) you can flash but you would do ECU and BIOS usually.
     
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  13. polluxo

    polluxo Notebook Enthusiast

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    Hello, I noticed my CPU temps were unusually high recently. At idle, <3% load my CPU clock speed is at 3ghz. Before when it would idle it would sit at around 1ghz. Why has it gone up? Any way to help it relax?
     
  14. Meaker@Sager

    Meaker@Sager Company Representative

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    Check CPU usage in task manager and make sure you are on a balanced power plan.
     
  15. subscope

    subscope Newbie

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    Thank you for your input :) so it's safe to update my laptop with this bios and ecu? I checked all the specs from XMG 507 and are the same than mine :)
     
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    Then chances are good but I can't give you a definitive answer since it's not our machine or firmware.
     
  17. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    Update: System builder took my P650 in for a "Full Diagnostic" and loaned me a P950HP6 while waiting for my P650 to be fixed. They said that it might be software related because it was the same exact VRM that blew. So they said that they'll take it in and do a full system check of all the parts before stress testing it. But I mean, doing a clean install of windows 10 and then installing the drivers is the same thing as using their image with everything preinstalled right?

    Anywho, the P950 that was loaned to me had some decent specs but the ram was 8GB only. Literally starting up the laptop eats up 75% of the ram. Ugh I hope I get my P650 back soon
     
  18. Meaker@Sager

    Meaker@Sager Company Representative

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    Depends what their stock image is but usually it's not overly different to a fresh install.
     
  19. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    I did notice that their stock image uses the DCH nvidia drivers instead of the normal nvidia drivers. Not sure if that matters tho
     
  20. Meaker@Sager

    Meaker@Sager Company Representative

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    No, basically no standard stuff should be able to kill the vrm.
     
  21. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    Just curious, if I had a Sager version of the P650 and my VRM kept exploding, what would you guys do? I've already had to change the motherboard 3 times in the past 2 weeks due to the vrm along with changing the power brick.
     
  22. dragon57

    dragon57 Notebook Enthusiast

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    I would put my laptop on a good UPS to make sure line spikes weren't killing it.
     
  23. Cryptoxic

    Cryptoxic Notebook Enthusiast

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    I've already ruled out the possibility of power surges as I used the same power brick on the loan P950HP6 and did the exact same thing that I was doing on my P650HP6 and everything worked as usual. It's definitely not the power brick. Still puzzled as to why this is happening.
     
  24. polluxo

    polluxo Notebook Enthusiast

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    I'm wondering if I can upgrade the CPU/GPU on the 8156?
     
  25. bk109

    bk109 Notebook Guru

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    Unfortunately, not really. Both the CPU and GPU are soldered on, so your only real shot at upgrading is to find the appropriate motherboard SKU, but I'm not sure if the bump to 7700/78x0HK+1070 is really worth the price.
     
  26. Meaker@Sager

    Meaker@Sager Company Representative

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    Not over getting a new machine usually.
     
  27. cgilley

    cgilley Notebook Guru

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    Well, I'm back. After cleaning and re-applying IC Diamond some months ago, I saw some improved cooling. I still have this issue of a runaway driver thread that belongs to windows, but things seemed to be better. However, I've allowed myself some gaming time, and hit a couple of thermal shutdowns. Currently, it's 22C in the house and my cpu is at 9% usage, pretty close to idle.

    Idle temps (cpu/gpu): 41C/37C they don't go much below this with fans on max.
    60% cpu: 98C/70C

    Now I know these are way too high. I am using Obsidian PC Fan Control, so I'm pretty confident in the temperatures reported. Even so, I downloaded a few other monitors and they report the same thing. I'm going to fire off an email to support for ideas. The fan grills are clean, the fans are running, etc. How could the thermal paste fail like this?
     
  28. Meaker@Sager

    Meaker@Sager Company Representative

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    Take the heatsink off and take pictures and share the images.
     
  29. bk109

    bk109 Notebook Guru

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    Yeah, those temperatures are not just high, they're insane... hell, currently the ambient temp here is ~24 and the CPU is at ~33C doing normal background tasks and light web browsing (streaming audio and video around the house) with the fan basically off. On my end I'm going with Hybrid graphics (so the dGPU isn't even on at the moment) and a -120mV undervolt to go with a Thermal Grizzly re-paste that's approaching the 9 month mark, so I'd guess that something is horribly wrong with either the pasting (which is good, 'cause you can recover from it on your own) or with the cooling system itself (which is double-plus-not-good, 'cause that'd need a heatsink/heatpipe replace). If I were to bet, I'd go with the former, as the IC Diamond has always felt a bit too viscous to spread well using the normal line and heatsink pressure route (at least on laptops), so I'd suggest you try the MX4 or similar just to see if there's marked improvement.
    Might as well, 'cause this way we can see both the smear pattern (heh!) and the amount of used paste itself, 'cause both can be an issue. What I'd want to see if there's an uneven wear on the screws themselves, 'cause that may explain why the GPU's temps are great and why the CPU's running so hot
     
  30. cgilley

    cgilley Notebook Guru

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    Well, support told me to back off the clock rate - 3.5GHz to 80% of that and it helped, but I know that's just a band-aid. I'm in the middle of some serious work, so I'll get to it later. Seems to me that if you design a laptop to run at 3.5GHz, the cooling system should handle it. 99C should be indicative of a broken fan or plugged heatsinks. I'll be back :)
     
  31. Meaker@Sager

    Meaker@Sager Company Representative

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    Or dried out/pumped paste.
     
  32. bk109

    bk109 Notebook Guru

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    That's the thing - it should be able to stay pegged at the max frequencies for both the CPU and GPU without an issue, so (if nothin's broken, ie a heat pipe) - ie, I left my bugger doing overnight transcodes using both both the CPU (x265) and NVENC and the highest it reached was 78*C with an ambient room temp of 22*C (with an undervolt) without thermal throttling. Honestly, I'd suggest you grab an MX4 (or TG Kryonaut) as it's really easy to use to rule out shoddy paste or (I'm sorry,but I'm covering all the "cheaper" bases) application and see if that changes things. If not, then you might as well requst a heatsink assembly swap (or should your OEM refuse - grab one off e-bay), because the only other feasible failure are damaged heatpipes or heatsink, which unfortunately isn't something you can fix/mitigate on your own :|
     
  33. cgilley

    cgilley Notebook Guru

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    Never heard of pumped out paste - dried out sure, but unlikely after 2 months. Interestingly I think I picked up IC Diamond on a recommendation in this thread. So, I just ordered some TG K, and I'll pull it apart this weekend. I'll take pictures of what I find. The suggestion for a heatsink assembly swap is interesting. How something like that could break would be interesting to learn.

    Thanks for the comments...
     
  34. Meaker@Sager

    Meaker@Sager Company Representative

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    If the heatsink can move up and down slightly it can pump the paste out.
     
  35. dragon57

    dragon57 Notebook Enthusiast

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    I must have the best OEM paste job ever. My Sager never comes close to the temps I have seen some post. I push it all the time with video renders, 3D renders, etc. and it never thermal throttles (fans sound like a jet at times though). Crosses fingers it keeps it up! ;)
     
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  36. Meaker@Sager

    Meaker@Sager Company Representative

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    A lot of people don't need to touch it except for cleaning out the fans/heatsink fins every so often.
     
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  37. JoshT

    JoshT Notebook Enthusiast

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    I bought a P650HS-G from HID Evolution in 2018. It's been great so far, though I haven't used it to it's potential. When I bought it I was excited about the potential of the Prema BIOS being available eventually. Haven't heard anything about it since. Was just wandering if it came out and I missed it, or if Prema abandoned us?
     
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  38. Anthony Accioly

    Anthony Accioly Notebook Consultant

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    Same here. Mine is barely being used nowadays. I'm thinking about selling it for about 1 / 3 of what I originally paid for it.
    I also haven't heard anything about Prema BIOS.
     
  39. Meaker@Sager

    Meaker@Sager Company Representative

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    I believe the platform was not suitable for unlocking power limits so unlocked bios files were kept to the desktop series.
     
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  40. Donald@Paladin44

    Donald@Paladin44 Retired

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    That is correct. Prema will not make a BIOS for the P650.
     
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  41. CopperCopernicus

    CopperCopernicus Notebook Enthusiast

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    Quick question about storage options P650HS-G.

    I currently have a 256 M.2 NVMe boot drive from manufacturer. I then installed 1 TB samsung evo 2.5" sata ssd. I noticed there was another M.2 slot above the Sata slot and I installed a 1TB m.2 nvme drive but it is not recognized on boot. I then read an owners manual for a similar model and it mentioned EITHER 2.5" Sata or M.2 and not both. Is this the case? Or is there a way to use all the available storage slots?
     
  42. jinwk00

    jinwk00 Notebook Enthusiast

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    Make sure you put the M.2 NVMe SSD into a correct slot, there is one slot that does not allow M.2 NVMe
    But yes I used all 4 slots once on my laptop P650HS-G
    • XPG GAMMIX S11 Pro 512GB (NVMe)
    • Samsung 850 SSD 2.5
    • WD Blue 256GB SSD (M.2 SATA)
    • HGST 7200RPM HDD (RIP)*
    *The HDD Failed, I took it off, but all 4 worked at the same time
     
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  43. bk109

    bk109 Notebook Guru

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    As jinwk00's setup shows, you can either go for an NVMe + 3x SATA drives (1 m2-2280 + 2x2.5'') or you can go for a quad-sata setup without any issues.Unfortunately you can't do a dual NVMe setup, you can still get most of the benefits of one with a decent external enclosure (in my case housing a 960Evo I outgrew), which you can use for anything from scratch storage to booting Linux to even a spare game drive.By the way, you can also put the SATA drives regardless of form factor in an array (in BIOS) if you're so inclined, which comes really handy at times (ie as common "big" drive between mutliboot OS').
     
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  44. Meaker@Sager

    Meaker@Sager Company Representative

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    If the drives are on the same controller then even performance wise a raid array across 2.5" and m.2 is fine.
     
  45. gunemalli

    gunemalli Notebook Geek

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    As others have mentioned, you can do 4x SATA (2xM2 + 2x2.5") or 1x NVME + 3x SATA. Unfortunately you can't do 2x NVME.
     
  46. gunemalli

    gunemalli Notebook Geek

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    BTW does anyone know the latest BIOS and EC firmware versions?
     
  47. CopperCopernicus

    CopperCopernicus Notebook Enthusiast

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    Thanks all for quick response. Seems my only option to use the 1tb nvme internally is to replace my 256 nvme boot drive. Is there a quick way to transfer bios/OS to new drive without having to reformat or reinstall windows?
     
  48. Meaker@Sager

    Meaker@Sager Company Representative

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    You would need a usb to nvme adapter and cloning software.
     
  49. bk109

    bk109 Notebook Guru

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    Go to "Control Panel\System and Security\Backup and Restore (Windows 7)" and create a system image for your NVMe drive on your SATA drive (as it's 256 gig, you should probably have that much to spare on your other drives). After it's done, put in the new NVMe drive and (using a Windows 10 install drive), restore the drive from the System Image you did. Worst case scenario (if you don't have an NVMe adapter) is to lose an hour or so of your time (as the 256gig's data is untouched), but it should be fine (I personally went that route with a NUC this past weekend and it worked fine)
    Edit: Here's a step-by-step of the procedure I found that should help
     
  50. Parradox

    Parradox Notebook Enthusiast

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    Hey there, my laptops warranty unfortunately just expired and I am getting electrocuted by the laptop's metal body. Its just a small tingling sensation, but it's not comfortable anyway and I don't know how to properly ground it, it's the first time that it happened after 2 years of use. It only lasts for a while, then it stops, then randomly starts again after couple of hours. Reconnecting the adapter might stop it, but I am not sure since it lasts only for like a minute or two. Afterwards it anyway starts again, so perhaps there's some shortcircuit or something that could cause it, but as I said, I have no idea where to look for the problem.
     
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