The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    *** Official Clevo P65xRS(-G), P65xRP6(-G) / Sager NP8153(-S), NP8152(-S) Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by HardCore88, Aug 18, 2016.

  1. tlprtr19

    tlprtr19 Notebook Evangelist

    Reputations:
    393
    Messages:
    390
    Likes Received:
    96
    Trophy Points:
    41
    Lol...my bad. 70F

    Sent from my SPH-L720 using Tapatalk
     
  2. Nechigawara

    Nechigawara Notebook Enthusiast

    Reputations:
    25
    Messages:
    37
    Likes Received:
    24
    Trophy Points:
    16
    Just a question, does this model RGB keyboard doesn't have memory?
    It will always turn back to blue on boot, only go red when I finish signed in to Windows 10.
     
  3. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,189
    Likes Received:
    17,900
    Trophy Points:
    931
    On a cold boot yes it goes back to default until the software is loaded.
     
    AJ2.0 and Nechigawara like this.
  4. Nechigawara

    Nechigawara Notebook Enthusiast

    Reputations:
    25
    Messages:
    37
    Likes Received:
    24
    Trophy Points:
    16
    Thank You!!
     
  5. Da_G

    Da_G Notebook Consultant

    Reputations:
    240
    Messages:
    279
    Likes Received:
    10
    Trophy Points:
    31
    Hi Guys,

    I am looking to get full support for our laptops enabled in Linux, using Gentoo Linux along the way so everything's built from source so I can easily make patches here or there to bring up support..

    I am currently working on getting the headphone amplifier working in Linux, talking with the developer of the "init-headphone" project here:

    https://github.com/Unrud/init-headphone/issues/10

    The issue is, there is a relay as part of the headphone circuit that switches over to the amplifier's output, and this isn't triggered properly upon jack-detection in linux. It looks like in Windows, the Realtek driver takes some action (probably setting a GPIO high) to trigger the relay and enable headphone amp output, trying to reverse-engineer this process to enable it in Linux.

    Is there anyone familiar with this on a low level who could possibly help? It would be quite nice to have amplified output in Linux while programming things, the sound quality from this setup is surprisingly nice on a good pair of cans.. I've posted a ton of technical information regarding the issue on the link above.

    Thanks :)
     
  6. niverion

    niverion Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    5
    anyone ever encounter issue like this ? brightness suddenly crank up and down during boot.



    P650RS
     
  7. AJ2.0

    AJ2.0 Notebook Guru

    Reputations:
    5
    Messages:
    73
    Likes Received:
    33
    Trophy Points:
    26
    So I reached out for help here a couple weeks back because my temps were hitting the 90C mark. Based on the feedback received, I thought it would be best for me to repaste my CPU and GPU so I went ahead and ordered TG Kryonaut for my system. Only after I placed the order, something clicked in my mind and I called up HIDEvolution's tech support and a dude called Zoltan answered. I explained to him the problem I was facing and he said instead of diving that deep to repaste altogether, just focus on the basic stuff like dust in the vents and on the fan. So I opened up the bottom panel and noticed there was some buildup on the fans, which I removed using a toothbrush. Once that was done I used a hair dryer on the highest fan and cool setting to clear any remaining dust. Put the panel back, fired up Battlefield 1 and surprisingly, my max temps came down from 90C to 77C. Immediately canceled my order of the TG Kryonaut paste and looks like I'll not be doing a repaste anytime soon. Zoltan also recommended using a notebook cooling pad since these systems are high performance systems that tend to get hot over use. Better be safe than sorry.
     
    tlprtr19 likes this.
  8. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,189
    Likes Received:
    17,900
    Trophy Points:
    931
    With the pad get something that props the back up slightly, don't worry about fans and you are all good.
     
    AJ2.0 likes this.
  9. Andy Lee

    Andy Lee Notebook Enthusiast

    Reputations:
    2
    Messages:
    31
    Likes Received:
    9
    Trophy Points:
    16
    P650RP6-G user here, Is there anyone experience the performance different between 2 x 8GB Crucial DDR4 2133mhz and 2 x 8GB Kingston HyperX DDR4 2400mhz High-Performance RAM.

    Is there any significant different, some review said there is 5%- 10% different in gaming performance.
     
  10. AJ2.0

    AJ2.0 Notebook Guru

    Reputations:
    5
    Messages:
    73
    Likes Received:
    33
    Trophy Points:
    26
    Can anyone recommend a good cooling pad for the system? I've been looking at stuff on Amazon for some time now but I just can't seem to decide what to get.
     
  11. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,710
    Messages:
    29,843
    Likes Received:
    59,629
    Trophy Points:
    931
    CoolerMaster U3 mod or use 4 bottle tops. All cooling Pads out there ain't useful for cooling. They contain trashy weak 5v fans who can't do the Job.
     
    Castdeath97 and AJ2.0 like this.
  12. clevotic

    clevotic Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Hey there!

    I've bought a "defective" notebook on ebay which turned out to be a Clevo P650RP6. It was sold with a broken screen and missing hard drives. I've got that bad feeling that it might be more than just the screen... maybe some issus with GFX or BIOS.

    I hooked it up via HDMI / DP to my TV but nothing happened. Im not sure if something would appear on the screen before Windows has loaded. As I dont have a installed hard drive I cant check that.
    Furthermore I've removed the SO-DIMMs to check if BIOS gives me any beep code. NO BEEP at all. Should it beep?

    Any ideas? I would like to avoid spending $70 for a replacement screen if there is much more defective...

    Thank you :)
     
    Last edited: Jul 7, 2017
  13. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,189
    Likes Received:
    17,900
    Trophy Points:
    931
    You need to describe exactly what the machine does, fans, lights, AC vs no AC etc.
     
  14. clevotic

    clevotic Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Hey Meaker,

    you are right. My description was pretty useless, sorry about that.

    The unit is charging just fine. The following tests were made with

    a) battery only
    b) batterly and AC connected
    c) AC only

    When pressing the power button on the top:

    a2) Power button on the front turns green. GFX fans start running immediately at silent speeds. CPU fan starts about 30s later. Heatpipe of CPU getting pretty hot --> 90s later CPU fan at high speed. Display stays completly dark, no backlight. Keyboard lights up. FN button for keyboard brightness works. LEDs for Caps lock and Num pad do light up when pressed.
    b2) same as a2)
    c2) same as a2)

    What I have done so far:

    Removed all SO-DIMMs:

    a3) same as a2) but LEDs for Caps lock and Num pad do not light up when pressed. , No-beep codes
    b3) same as a3)
    c3) same as a3)

    Installed SO-DIMMs (2x8GB) again on the bottom, then pressed FN + G + power button:

    a4) Power button on the front starts blinking orange until I stop pressing these buttons -->when pressing power button again, see a2)
    b4) same as a4)
    c4) same as a4)

    Hope this helps :) Thank you!
     
  15. axiant1

    axiant1 Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    12
    Trophy Points:
    16
    No - I just reinstalled Windows actually. So I doubt I have any virus or anything. I'm at a loss. I just want to get my money back on this thing. Such a pain in the butt.
     
  16. axiant1

    axiant1 Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    12
    Trophy Points:
    16
    We should come up with the "definitive list of crap you need to do to get this thing to run smooth and cool..." Steps in order from scratch.

    But seriously -- so I repasted it with Thermal Grizzly Kryonaut. The GPU stays pretty cool 40-70 depending on load. The CPU now hovers at 65-70 with no load, over 100 with load. I also put new thermal pads on.

    Fans-a-blastin. They don't shut off. Noisy, noisy, noisy. My cooling pad doesn't do anything to cool it down. ThrottleStop doesn't seem to help at all.

    I have reinstalled Windows 10 and drivers located here: https://www.sagernotebook.com/drivers.php?cat=645

    I am using Control Center version 73 though... not sure where I got that. The one on this page is 81. I read somewhere in this thread that going above a certain version did something to the fans.

    I have BIOS 1.05.09 LS2, EC is 1.05.08.

    Was there some program to control the fans? I seem to remember something a while back that I installed for the fans, but I could be wrong.

    What other suggestions do you all have???
     
    Last edited: Jul 8, 2017
    Djommar likes this.
  17. RZR

    RZR Notebook Enthusiast

    Reputations:
    2
    Messages:
    37
    Likes Received:
    14
    Trophy Points:
    16
    axiant1, 65-70 (ºC I suppose??) is definitely not normal on idle. When you put load on the CPU, does it jump to almost 100ºC immediately? or it just increases its temps. to about 100ºC after several minutes?

    If the temperature is jumping or increasing too fast, then the heat sink is not sitting properly on the CPU, or part of the CPU die has no paste. If temps grow to almost 100ºC after several minutes, the gap between CPU and sink could be too big -> coat of TIM too thick. Check you've used pads of the right thickness or consider reducing the thickness of the pads surrounding the CPU.

    These are normal temps for a P670RS-G with 6820HK, a P650RS-G should not perform very different...:
    http://forum.notebookreview.com/thr...3-owners-lounge.795990/page-122#post-10557227
     
  18. vicyuste1

    vicyuste1 Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    17
    Trophy Points:
    16
    I just checked my temps. Although ambient temps is now normal (about 25C), my laptop gpu did reach 84C just now under 99% load (about 70C for the CPU). This is more than 10C over my usual max temps about 6 months ago, so I definitely need to clean/repaste the cooling. I'll do it whenever I have some free time and report back the temps here.

    Idle temps, for those that were interesting in having more references, are about 40-44 CPU and about 48 GPU. In winter or with low ambient temp they go down to 33/39. Not these days

    I have a -180mV undervolt though

    EDIT: I actually just changed the paste. I wanted to change the pads but they were almost new. The paste in both gpu and cpu was pretty dry, but I was actually really surprised to find out that about half the GPU had no paste on it.

    Temps now are 31C cpu and 39C gpu idle. And 57C cpu, 72C gpu with 99% load. Gpu on mid 60s most of the time actually, it gets over 70 after a while, so most of the time I'll be playing on 60s. Finally back to normal.

    Now I just have to do the cooling pad mod to reduce a few more C :p
     
    Last edited: Jul 9, 2017
  19. Castdeath97

    Castdeath97 Notebook Guru

    Reputations:
    0
    Messages:
    62
    Likes Received:
    0
    Trophy Points:
    15
    Managed to find XFi mb5 drivers from dell's website, and holy molly! It significantly improved the audio! I no longer need to run around looking for headsets.

    @ Adobo9
     
  20. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,189
    Likes Received:
    17,900
    Trophy Points:
    931
    Try each stick individually in different slots.
     
  21. Adobo9

    Adobo9 Notebook Consultant

    Reputations:
    47
    Messages:
    182
    Likes Received:
    28
    Trophy Points:
    31
    Holy moly, you weren't kidding. The reason I never installed it was because I thought it wouldn't do anything and would be useless installing.

    It actually sounds like decent speakers... LOL

    Now it can even overpower the fans if I'm running like twitch in the background!
     
  22. Timbabs123

    Timbabs123 Notebook Consultant

    Reputations:
    17
    Messages:
    193
    Likes Received:
    81
    Trophy Points:
    41
    @Adobo9 Do the normal sound blaster drivers from Clevo website work just as well or are the dell ones different?
     
  23. Castdeath97

    Castdeath97 Notebook Guru

    Reputations:
    0
    Messages:
    62
    Likes Received:
    0
    Trophy Points:
    15
    As long as they are the creative XFi mb5 drivers it's fine regardless.
     
  24. Timbabs123

    Timbabs123 Notebook Consultant

    Reputations:
    17
    Messages:
    193
    Likes Received:
    81
    Trophy Points:
    41
    Alright thanks
     
  25. axiant1

    axiant1 Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    12
    Trophy Points:
    16
    I have done another repaste and the computer stays cool now as long as I'm not running any games. But of course once it's hot, the fans kick in like crazy. I have not had any luck with a few cooling mats I've tried. Does anybody have any suggestions on what mats work for them?
     
  26. Wonkyfinger

    Wonkyfinger Notebook Consultant

    Reputations:
    7
    Messages:
    186
    Likes Received:
    81
    Trophy Points:
    41
    You shouldn't have to use one. I use this to game on my lap: http://iskelter.com/product/slatego-mini-mobile-lapdesk/

    Temperatures average in the 70s both CPU and GPU on MSHybrid with IC Diamond Thermal Paste applied by Sager. I think you need to RMA
     
  27. axiant1

    axiant1 Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    12
    Trophy Points:
    16
    now mine is running at about 40-50 degrees with no load. 70-80+ while gaming. the fans turn on and off several times with no load and it has that “hot temperature smell” despite being 40-50 degrees.

    Very frustrating. i don’t think i can RMA at this point though.
     
  28. Wonkyfinger

    Wonkyfinger Notebook Consultant

    Reputations:
    7
    Messages:
    186
    Likes Received:
    81
    Trophy Points:
    41
    Send in for warranty repair?
     
  29. optimisez

    optimisez Notebook Consultant

    Reputations:
    0
    Messages:
    108
    Likes Received:
    14
    Trophy Points:
    31
    It's the second time I RMA my Clevo P650RS-G and now is ready for collection. The problem of two times of RMA all are GPU spoiling issue that makes it totally cannot run any game. So, I want to know whether it's the latest stable bios and vbios? If not mistaken from this link ( https://www.techpowerup.com/vgabios...70+Mobile&interface=&memType=&memSize=&since=) seems like the latest version of vbios is 86.04.2A.00.0F. I'm wondering that whether it relates to the GPU spoiling issue. Beides that, from my finding I see there's a lot of problem with Micron GPU memory ( https://forums.geforce.com/default/...ver-or-bios-bug-in-micron-memory-1070-cards-/). I will ask for the GPU memory vendor soon.


    [​IMG]
     
  30. vicyuste1

    vicyuste1 Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    17
    Trophy Points:
    16
    You need to take into account your room temperature, since it's the most important factor in your laptop temps during summer. For a matter of simplicity, for every degree C in your room, your temperature will be 1 extra degree C in your laptop. Sounds basic, but it's really important. Cooling in laptops is through blowing air so the intake air takes out the hot air inside the laptop, reducing the temps with that. If the room is really hot, the cooling of the laptop is taking hot air to cool down the unit, which will never be as effective as blowing cold air. Never, under no cirdumstances. So if you live in Russia during winter your temps will be dramatically lower than with the same laptop in the Brazilian summer. Not much you can do about it

    I'll give you a personal example. During most of the time with this laptop I've been playing ANY game with a max temp of 72-73C in the gpu (around 60 CPU). I'm talking of 5-6h straight (or more) with the gpu at 99% most of the time. Room temps of 18-22C. However, now summer came and my room is always at 30C+, 35C and even 40C. That's around 10-15C extra on the room, and guess what, my laptop temps are around 10-15C extra too (bit less now that I repasted, but still).

    What that means is, try your laptop gaming at full power at let's say, 20C room temp and see the results. Then you can see if the laptop behaves actually ok. Idk if it's faulty or not, just giving some context
     
  31. axiant1

    axiant1 Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    12
    Trophy Points:
    16
    What are your fans like when doing that? Are they always blasting on high?

    In my case, I have AC on all the time, so the room is the same in the winter as it is in the summer. This all started just by me switching from Discrete graphics to MSHybrid one day. Since then, I've had nothing but issues with fans... speed and noise. Random spin ups with no load. Running the fan on max during any game. Previously, the fans behaved. Didn't spin up to max speed ever. Well, I guess let me clarify, the fans were noisy when I got the laptop - but an EC update fixed them.

    I did contact XOTICPC to start a warranty claim, though. We'll see how it goes.
     
    Last edited: Jul 14, 2017
  32. sammpc

    sammpc Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Can you please provide me with that vbios version? 86.04.2A.00.11
    I need the stock vbios to unbrick my 1070.

    Thanks in advance!
     
    Last edited: Jul 18, 2017
  33. Javachattz

    Javachattz Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    6
    I've sent back my laptop twice so far.
    With a possible 3rd time...
    1st Fans grinding (fans replaced)
    2nd BSODs April-June. (Motherboard replaced)

    Yesterday I got a BSOD for memory management. 0x0000001a

    SK Hynix DDR4 2400Mhz is what I have according to Hwinfo.

    Also vbios you pictured is what I have, however that's what's include in the vendor mainboard bios. You can not upgrade or downgrade the vbios alone.

    The previous vbios I had version ended in 0f with 1.05.05
     
    Last edited: Jul 18, 2017
  34. sammpc

    sammpc Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    OK, Because i flashed my gpu with nvflash with the 86.04.2A.00.0F from the site you linked to.
    Now the 1070 only work in discrete mode so i would like to revert back (forgot to backup gpu bios doh)
     
  35. Nechikochan

    Nechikochan Newbie

    Reputations:
    10
    Messages:
    4
    Likes Received:
    6
    Trophy Points:
    6
    Sorry to make this public. Since I lose both my phone and back up code, I can't access my existing account for now.
    Here what's you ask for via PM from my own account (which I can still read it though my email).
    A screenshot of Full RGB. I included extra zoom on "8" and "B" button too.
    Well, I think Level51 pick a font that "8" and "B" are look very similar to produce keyboard though.
    https://mega.nz/#!F7InWZJa!WW6D1O4xl5kUZSNeRMa846KIQdSQv-plhnKqpgKAx6o
     
  36. Adobo9

    Adobo9 Notebook Consultant

    Reputations:
    47
    Messages:
    182
    Likes Received:
    28
    Trophy Points:
    31
    Hi all, does anyone have any problems playing PUBG? (Player Unknown Battlegrounds).

    I'm running the game in Discrete mode and using performance mode with fan speed at max and High Performance.

    I have my temps using HWInfo and temps are normal. The game is played at All Low Settings. Temps are fine, and pretty much never go over 80+ degrees.

    So what ends up happening is my computer crashes i.e. computer freezes, audio screeches and monitor freezes.

    I leave it on and it does not result in a BSOD.

    When I look at Event Viewer on Windows, the error is Event ID 41 Task Category 63.

    A google search has yielded several people with the same error, and not really much help for me personally.

    I've done several memory tests as well as some troubleshoots and sfc/ scannow.

    As always, all my drivers are up to date. However I have updated my Ethernet driver and haven't tried to play since.

    I'll report back, but I don't think that would be the problem. But who knows, this laptop does strange things.

    If anyone has experienced the same problem as me (p650rs-g) please let me know, would love to see if anyone has the same problem!
     
  37. vicyuste1

    vicyuste1 Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    17
    Trophy Points:
    16
    I havent tried that game, but sounds like a problem of the game itself. Some games are just buggy on certain setups, specially on laptops. Do you have that problem in any other game? If not, I wouldn't worry much about the laptop itself. Some games have frozen randomly for me too, specially old games or poorly optimized ones.
     
  38. Adobo9

    Adobo9 Notebook Consultant

    Reputations:
    47
    Messages:
    182
    Likes Received:
    28
    Trophy Points:
    31
    Yeah, it's just PUBG right now. I'm going to guess it's because it's poorly optimized cause my temps are way better than normal so it shouldn't be a temp problem.

    And yeah, no other game does that, so hopefully that's the reason. Only started happening on the latest PUBG patch, so I suppose that's a problem.

    Thanks for your input!
     
  39. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,189
    Likes Received:
    17,900
    Trophy Points:
    931
    The game is known to have its issues, it is just a small development team IIRC. It's pretty common for the survival PVP genre.
     
  40. dingausmwald

    dingausmwald Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    Hey guys. Is there a way to stop this delay/lag when monitor is extended or duplicated on hdmi or laptop screen?
    Situations are:
    1. Cant play Rocketleague properly on 42" TV via hdmi when Laptop Monitor is showing smth
    2. Cant play Rocketleague properly on Laptop TV when my girl is watching smth on Kodi on 42" TV via hdmi

    no lag/delay when tv OR laptop monitor are the only active displays (disconnect/second screen only). Think this is true for other games aswell. Running on hybrid mode atm, but remember its on discrete too.

    Saw at the windows display configuration that the screens are running on different graphic cards. So the hmdi is running with the 1060 and the laptop screen with the intel one. Is this the (unchangable) problem?
     
  41. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,189
    Likes Received:
    17,900
    Trophy Points:
    931
    Are you sure it's not psychosomatic? TVs do naturally have more input lag.

    The driver setup and chip setup are totally different in Hybrid mode vs Discrete. This rules out the IGP, dGPU, drivers and firmware. That just leaves the OS/TV somehow.
     
  42. Andrew Soul

    Andrew Soul Notebook Guru

    Reputations:
    2
    Messages:
    54
    Likes Received:
    11
    Trophy Points:
    16
    I want to share my experience/problems with Clevo P650RS-G / Sager NP8153-S.
    I have purchased it from XoticPC.
    The main reason to by it was that it does not look ugly like other gaming laptops.

    As it was mentioned before the sound is not that loud - but you can increase it using Equalizer APO - https://sourceforge.net/projects/equalizerapo/
    It can be very loud but not that crisp anymore - but at least it can be loud.

    Also i have an issue that sound is lagging when Realtek chip is used. So i am using headphones with external audio card.

    The screen is the biggest problem of the laptop - i have a 4k screen that is not that bad - but it has the worst light bleeding i have seen. I knew about it before the purchase and asked seller to check that it is OK - but i have received what i have received. I had no time to return it...

    And the biggest issue that i currently have is throttling. Heavy throttling.
    I have undervolted both CPU and GPU and still heavily throttling.

    Actually i can not play games normally anymore as it throttles so much.
    I have verified that there is no dust inside - and maybe will try to repaste and add new thermal pads.
    Temperatures seem to be OK but i can feel that the notebook is VERY hot at the center top below the screen - so it seems to be that it is not cooling correctly.

    You can see below what happens under load - it throttles heavily.
    Any ides how can i fix it or i need to return it to the seller?

    https://drive.google.com/open?id=0B20dLHnBkdfJcWV6a3dQTzRlZTg
     
  43. Timbabs123

    Timbabs123 Notebook Consultant

    Reputations:
    17
    Messages:
    193
    Likes Received:
    81
    Trophy Points:
    41
  44. Andrew Soul

    Andrew Soul Notebook Guru

    Reputations:
    2
    Messages:
    54
    Likes Received:
    11
    Trophy Points:
    16
    I still need some help from somebody that has an experience with Sager laptops.

    As i said before i am having serious throttling issues.
    Temperatures are OK (~70 C) but it throttles a lot and eventually shuts downs.

    This is how it works:
    - i launch a game and it works OK for several minutes or half an hour depending on load
    - then i can see that GPU is starting throttling more and more until machine crashes
    - once the machine is crashed - Power Supply is switched off automatically (so i have to re-plug it again for it to work)
    - i have noticed that the center top of laptop is really hot and the exhaust is not that hot
    - if GPU is fully loaded - it will throttle almost immediately
    - if GPU load is less than 50% - it may work some time but will eventually throttle

    Here is with 50% load:
    power_limit_PWR_VREL_VOp_no_throttle_1683-temp_60.png
    Here is with almost full load:
    power_limit_PWR_VREL_VOp_GPU_90_load_throttle_1200-temp_70.png

    And here is when it throttles heavily and in few minutes will crash:
    throttle.png

    As you can see temperatures are all OK.

    The only thing that is not OK as it is throttling due to Power Limit, reliability voltage limit and operating voltage limit.
    What is the reason of it?
    How can i fix it?
    Is it Power Supply, is it overheating of some Power delivery elements inside laptop, is GPU is spoiling and soon die?

    I have verified it - there is no dust inside, it works OK when you do not fully load it, but when you load it by games it will throttle and shut down.

    I am planning to open, re-paste and take a look at thermal pads inside (and maybe change them) but i am not sure that it will help.
    Also i was wondering if new BIOS can help me with this. Also i was wondering when Prema will release BIO for this laptop as it was one of the reasons i have purchased it.
    My current BIOS:
    20170807_152916.jpg

    Any help will be greatly appreciated, especially from Sager representatives.
     
  45. RZR

    RZR Notebook Enthusiast

    Reputations:
    2
    Messages:
    37
    Likes Received:
    14
    Trophy Points:
    16
    No-one answers you, so I'll do it :)

    Andrew, there's something weird with those screenshots, but doesn't look like temperature related:

    You say you're having throttling issues, and the screenshots state your GPU is throttling because:

    ->Power limit
    ->Reliability voltage
    ->Max operating voltage

    Your max. voltage is 0.825V and max. power 118.862W.

    You also said:

    Your GPU might be needing more voltage than the one you're supplying with the undervolt (unstable undervolt). Remove the undervolt and test it again. You should also check why your machine is crashing (under normal "factory" power throttling it should not crash....)

    Here you have a 1070 running stock, at 1.063V and 132.492W in a P670:

    [​IMG]
     
  46. Andrew Soul

    Andrew Soul Notebook Guru

    Reputations:
    2
    Messages:
    54
    Likes Received:
    11
    Trophy Points:
    16
    Thank you RZR for your answers.

    I have under-volted GPU to try to fix Power Limit.
    In any case even with under-volt forcing to be 0.825V - GPU will still go as low as 0.7V - and in this case it throttles heavily.

    Here is how it works without under-volt of GPU:
    throttle_default.png

    And here is a video that show how it works in real life. When GPU load is below 40% it kinda does not throttle. But if GPU load is over 40% - it will throttle immediately and will shut down laptop in few minutes.
    https://drive.google.com/open?id=0B20dLHnBkdfJTjB2TnZpckVTMVk

    I have checked and thermal pads and thermal paste are OK.

    The only reasons that i can think of is that it has some problems with Power Delivery or GPU is damaged and can not be loaded 100%.

    For Power Delivery it might be Power Supply or some Power Delivery elements inside laptop or port.
    For Damaged GPU i dont know how to verify it or fix.

    I can see that it can work Ok for a very short time - but it is not as it is supposed to be.

    Still hoping that new thermal paste and BIOS may help but i dont think so.

    Any other advice?

    Probably i will need to send it to the seller for them to fix it but i am still trying to fix it by myself as i need it for my work and can not send as it will take too long to be fixed.
     
  47. RZR

    RZR Notebook Enthusiast

    Reputations:
    2
    Messages:
    37
    Likes Received:
    14
    Trophy Points:
    16
    Ok, this makes more sense, it downclocks to about 600Mhz when under load, it's not supposed to do that, and your laptop is not supposed to shut down. Check your W10 event viewer and look for the reason behind the shutdowns....

    This is what my GPU does when it's stressed:

    [​IMG]

    In hwinfo:

    [​IMG]

    As you can see, it hits power limit between 115-120W, but it holds its clocks over 1600Mhz, and the notebook does not shutdown. Again, this is a P670, so power draw might be different... And try to avoid Furmark for GPU stressing, my data above are the results for a run of 3dmark timespy.... (ignore CPU thermal throttling, it might be the time for a cleanup or repaste on mine...)
     
  48. Andrew Soul

    Andrew Soul Notebook Guru

    Reputations:
    2
    Messages:
    54
    Likes Received:
    11
    Trophy Points:
    16
    Thank you RZR,

    This is what i have in Windows events:
    The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.​

    The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.​

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.​

    The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 30 seconds since the last report.
    And i forgot to mention maybe the most important thing about throttling and shutdowns.
    It may not throttle and shutdown when you are in a really cold room (16 C) and point air conditioner to blow into laptop.
    I had similar issue several weeks ago - but it was not shutting down - it was just throttling - so when i used air conditioner - it worked OK.

    But i do not like to use AC and also i moved to another place where i do not have AC anymore - so i can not test it now.
    Anyway the ambient temperature is 25 C so it should be OK - but it throttles and shutdowns.

    So it seems to be that something is overheating inside - but it is not CPU or GPU as temps are OK.
    Also thermal pads look ok as all of them have imprints.
     
  49. RZR

    RZR Notebook Enthusiast

    Reputations:
    2
    Messages:
    37
    Likes Received:
    14
    Trophy Points:
    16
    I don't know if those errors regarding EC are the ones behind your problem, your reseller should be able to answer that.

    This is what an event viewer looks like, for a failing GPU:

    http://forum.notebookreview.com/thr...s-owners-lounge.795090/page-527#post-10471323

    Lots of warnings and errors regarding display driver. But in this case, the notebook didn't shut down on its own, display driver failed and recovered later.

    In fact, Linux was more descriptive, stating that "GPU X has fallen off the bus".... and just crashing and not recovering.

    You might be experiencing problems with power supply to your motherboard.

    And again, this is not the expected normal working condition for a notebook, so time to contact your reseller for support.

    If you want to try to identify the problem (which is usually a pain in the ***), put everything stock, do a clean install of W10, try to make your notebook shut down again with drivers that used to work fine (I suppose it worked fine when you received it....), take a close look to what the event viewer logs for those moments and so on...
     
    Last edited: Aug 14, 2017
  50. Andy Lee

    Andy Lee Notebook Enthusiast

    Reputations:
    2
    Messages:
    31
    Likes Received:
    9
    Trophy Points:
    16
    I noted there is a custom bios named "BAKED", anyone tried before? Please share your experience.
     
← Previous pageNext page →