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    *** Official Clevo P65xRS(-G), P65xRP6(-G) / Sager NP8153(-S), NP8152(-S) Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by HardCore88, Aug 18, 2016.

  1. Adobo9

    Adobo9 Notebook Consultant

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    I use strictly on power, using the balanced settings.

    Crashing has also occurred on High Performance mode as well.
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    If you have issues return it to true stock and start from there.
     
  3. tlprtr19

    tlprtr19 Notebook Evangelist

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    If you go into error reports do you see reports on power failure or cpu core shut down or failure?

    Sent from my SM-G950U using Tapatalk
     
  4. Matthew Gary

    Matthew Gary Notebook Consultant

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    Excuse my ignorance but what is the EC?


    Sent from my iPhone using Tapatalk
     
  5. tlprtr19

    tlprtr19 Notebook Evangelist

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    embedded controller

    Sent from my SM-G950U using Tapatalk
     
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  6. Adobo9

    Adobo9 Notebook Consultant

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    Hi, this is the only error report I get. I've tried several times to google it to see if there's anything specfic, but nothing so far!

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    So that doesn't really tell me what the problem is :p

    I have flashed the latest EC and BIOS from my reseller, hopefully that will make things better!
     
  7. Matthew Gary

    Matthew Gary Notebook Consultant

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    Are those usually updated along with bios when new versions are released?
     
  8. Adobo9

    Adobo9 Notebook Consultant

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    As far as I know, they must be flashed separately.

    It could vary, i'm not 100% sure. But for me, my reseller gave me a separate BIOS and EC to flash
     
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    They should provide you with a set of instructions on how to do so.
     
  10. nxtgencowboy

    nxtgencowboy Notebook Enthusiast

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    Well the laptop was fixed. It has now been about a month and the issue is back. Cannot use the GTX1060, only the intel gpu. Eluktronics had their repair facility swap the motherboard the first time. Im hoping they'll swap it again or something... Ugh.
     
  11. Timbabs123

    Timbabs123 Notebook Consultant

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    To anyone noticing hitches and stutters during game-play, try locking your card to a particular frequency and voltage point that lets it run below the power limit and without bumping into it.

    Can I just say how MUCH this has improved game-play performance of my card, especially after unlocking my 1070 to full desktop power class.

    Previously I kept bumping up to the power limit and constantly noticed hitches and bumps in game-play but was not sure where they were coming from. But ever since locking the frequency and making sure it doesn't bump up to the power limit, game-play has changed NIGHT and DAY. Now there are no more hitches or bumps and everything runs buttery smooth.

    Clocks are stable and not jumping up and down anymore. To anyone noticing stutters and hitches during game-play, try out this sweet fix. Thanks @Falkentyne .

    Now am locked at 1911mhz @0.9620v desktop grade performance in a 15inch notebook :vbthumbsup:
     
    Last edited: Jan 26, 2018
  12. Wonkyfinger

    Wonkyfinger Notebook Consultant

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    I'm going to try this tonight. I really only see these issues during Destiny 2, so I wonder if it's an optimization issue, but I would really like to see that game run smoothly. What program are you using for this?
     
  13. Castdeath97

    Castdeath97 Notebook Guru

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    Does anyone know where I can find replacement keys? My control key got busted. Also one of the rubber feets feel off and got lost so it would be nice to find replacements for those as well.
     
  14. Castdeath97

    Castdeath97 Notebook Guru

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    Also my P650 is suffering from a couple of software issues, the RGB keyboard doesn't seem to want to setup the correct colour (for example it thinks 255 255 255 is yellow!).
     
  15. Timbabs123

    Timbabs123 Notebook Consultant

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    Msi afterbuner, but you have to know the right voltage point and frequency that it doesn't constantly hit the power limit anymore.
     
  16. balane

    balane Notebook Consultant

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    Hello. My screen has started to flicker and even go black when I adjust the lid on it. The laptop is a Sager NP8152-S I imagine this is caused by an issue with the cable between the display and motherboard. Is it possible to acquire a replacement cable anywhere? I don't mind installing it myself. Thank you for any help.
     
  17. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes it can be done, a local reseller can help. First thing to check is if the connector is still secure though behind the panel and into the motherboard.
     
  18. balane

    balane Notebook Consultant

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    Thank you. I ordered it from sagernotebook.com and not from a local vendor. Can you please assist me in locating an agent local to me in Seattle?

    Edit: Looks to me, at least for the moment, that removing and reseating the video data cable sockets seems to have fixed the issue. Hopefully it remains functioning.
     
    Last edited: Jan 26, 2018
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    Always speak to our support team if you ever need parts for one of our machines :)

    By local we get users from all around the world so the same country usually means you avoid taxes etc.

    It's very likely that was your issue if reseating has resolved the issue.
     
  20. Castdeath97

    Castdeath97 Notebook Guru

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    Do you stock keyboard caps and replacement feet? Because that would be really helpful for me.
     
  21. Meaker@Sager

    Meaker@Sager Company Representative

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    Keyboards as a whole unit and chassis pieces are used for our repairs.
     
  22. Rinkutux

    Rinkutux Notebook Enthusiast

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  23. Meaker@Sager

    Meaker@Sager Company Representative

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    I would not download a file from that site for fear of what it might contain (they have no issue stealing Prema's work) . Their site actively uses a crypto miner while you are visiting too.
     
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  24. sepukku

    sepukku Newbie

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    Can't get past 1700 stable for more than 10 minutes, after which it auto downclocks to stock frequency. Temps are in the lower 70's, but power throttle is there during that freq/voltage. I assume not all chips are the same, but still 1911 stable seems quite the achievement. Any tips or the original post of @Falkentyne that helped you achieve the un-achievable? ;)
    Cheers.
     
  25. Timbabs123

    Timbabs123 Notebook Consultant

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    In order to get past 1700 you need to unlock the tdp limit to full desktop grade performance. And this can only me done via hardware mod on the gpu. But like I said you will only experience the extreme stutters if your GPU drops clocks by massive amounts.

    Sent from my SM-G935F using Tapatalk
     
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  26. Meaker@Sager

    Meaker@Sager Company Representative

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    Note that unlocking the lower limits will mean that much more power is consumed so it will get very hot and stress the power delivery.
     
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  27. sepukku

    sepukku Newbie

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    No idea how to do that mod, not that I would do it. No problem with the frame rates or stuttering.
    The only real problem as of late is the enormous TDR based BSODs in Win10 FC update 1709 and latest Nvidia Drivers (388+). 390.77 is completely unusable, bsoding every game in under 3 seconds. Still trying to get a fix for this situation, which is happening for millions out there. It's sad this thread is so inactive as I'm sure all people with this laptop and Win10 version have these problems. At least in MSHybrid mode.
     
  28. tlprtr19

    tlprtr19 Notebook Evangelist

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    Hi bud. I feel ya.

    I did update recently but need to check my version. I only play in discrete and I am not getting any bsod.

    I am however getting high utilization both cpu gpu recently and increase in temps while gaming.
     
  29. sepukku

    sepukku Newbie

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    Found that the problem is related to Obsidian tweaked control center. Uninstalled it and all good. But I don't want the Clevo cc so I reinstalled the modified one and tweaked the TdrLevel and TdrDelay in the registry by creating the corresponding keys. No tdr_failure bsod as of yet.
     
  30. StepSon

    StepSon Notebook Enthusiast

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    Hi there!
    I have a P650RP6 (GTX1060 6GB No G-Sync) laptop with updated BIOS 1.05.09, EC 1.05.08TR (from XMG site) and tweaked vBIOS 86.06.18.00.0A (originally from techpowerup.com) which was modified by Pascal TDP tweaker. I've switched from 86.06.18.00.02 old one with help of SKYPRO flash programmer

    Who can confirm that this is newest setup? I would like to apply CPU new microcode updates

    BTW: I only know about 2 sources: https://www.mysn.de/secure/userarea/download.asp and https://repo.palkeo.com/clevo-mirror...
     
    Last edited: Feb 19, 2018
  31. Meaker@Sager

    Meaker@Sager Company Representative

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    Speak with your reseller, the last fix was causing BSODs and was recalled before BIOS files hit the public (this is all manufacturers, Intel did not quite get it right). So firmware fixes are still a little way out.
     
  32. mhmahasoso

    mhmahasoso Newbie

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    Hello guys,
    sorry if i've not read through the previous 600 pages but I'd like to state my issue here quickly, maybe someone of you guys knows a solution or has a similar problem.
    First of all I'm just a university student who recently bought the p651 RS from the german reseller Schenker/XMG (it was from a private ebay guy but that's the brand) selling with the name P507 here.
    Well first of all it kept crashing and I've sent it to XMG and they consequently changed the whole motherboard. So I'm sure those components are fine as they are right now.
    I'm having a Sanddisk 480 GB SSD 2,5" and a regular HDD. Also the i7 6700HQ and the GTX 1070.

    But even after countless new installations of Windows and all the other stuff including Steam and a game called World of Warships (U may know world of tanks...it's the same but with ships).
    Still every single game keeps crashing, no matter if its Playerunknowns Battlegrounds (which is the reason why I've gotten the new laptop) or World of warships or older games such as company of heros 2.
    It seems like there is something missing from the software side but none of the crashes gave me additional input....telling me what could be missing or wrong.

    I may reinstall Windows completely new tonight once again and only install the drivers which come via Windows update and only certain stuff from XMG such as Controlcenter or SBX.

    But yep....maybe someone of you has gone through the same issues and has a hint for me...where to exactly search for the issue or what to install/deinstall.

    Thanks in advance
     
    Last edited: Feb 20, 2018
  33. Meaker@Sager

    Meaker@Sager Company Representative

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    Does it do this in hybrid mode and dedicated mode?
     
  34. mhmahasoso

    mhmahasoso Newbie

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    I just made a full re-install of Windows 10 Pro without installing any given drivers from XMG/Clevo but only using what Windows offers by itself and via Windows update. Installed PUBG /WoW and both games keep crashing. Instantly....
    Before i could at least play from time to time but now all it does is crashing right away.
    Since I've not installed any Clevo drivers the laptop is only running on the Gtx 1070 thus I would say it's running in the dedicated mode.
    I've to add that I have of course installed the latest gtx 1070 nvidia driver directly from Nvidia.

    I will at least install the control center now to enable the hybrid mode and check again....
     
  35. Meaker@Sager

    Meaker@Sager Company Representative

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    Hybrid mode is a physical switch established at startup and it can be switched in the BIOS for testing.

    Sounds like the GPU is having issues though.
     
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  36. mhmahasoso

    mhmahasoso Newbie

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    https://imgur.com/a/seOKU
    Those are the programs I've currently installed plus a screenshot of my Controlcenter App where i can switch between Hybrid/separate. . I've added all those C++ etc since I've had them on my previous device as well and some said they may be necessary for some games but well it didn't work out at all. Not before nor after the installation of all those C++, flash and java etc.
    I've this Hybrid/separate switch in this control center program which is part of the Clevo drivers from my supplier.
    I'm never experiencing any crashes in the normal usage like I'm running a furmark GPU stress test right now which is supposed to test the GPU to it's maximum.
    And well as I've said my supplier just replaced the Mainboard with the soldered on CPU and GPU 2-3 weeks ago so I'm pretty sure it has to be a software issue.
    But...I can't keep reinstalling windows and maybe making PUBG work for a few minutes until it crashes again...I mean this device is supposed to be a gaming machine....
    Maybe someone with the same device (CPU/GPU) and who's playing similar games or any games at all since i suppose it will crash with any game could send me his installed software so i could install the exactly same and see if it's working or not. If not I'll return it once again to my supplier.
    But anyway thanks for your quick response. The Staff from my supplier here ain't that fast or isn't replying at all....
     
  37. Meaker@Sager

    Meaker@Sager Company Representative

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    There are no special drivers needed so it wont crash, if it's doing it after a fresh install it's unlikely to be software related. Firmware and/or hardware are the likely candidates.
     
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  38. mhmahasoso

    mhmahasoso Newbie

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    Yes, I've just made a totally fresh reinstall of Win 10 Pro last night not installing anything besides what Win. Update offered me + the latest Nvidia Drivers and World of Warships and PUBG. Still crashes of those games. I've found this Windows option where you can track the stability of your System. In case of World of Warships it mentioned a Hardware Issue which also mentioned the graphics card. the other one from PUBG was usually a system issue of Windows itself (Hotkey/Cmstatus.exe) failed.
    But well I guess I will have to contact my reseller again...because honestly I've spent more than 3 weeks trying to figure out what's wrong...and at this point i just don't really know what else I could do.
    https://imgur.com/a/seOKU
    (Error msgs from windows)
     
  39. Meaker@Sager

    Meaker@Sager Company Representative

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    Hopefully it was just a string of bad luck and you get it back as it should be.
     
  40. sepukku

    sepukku Newbie

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    Well, it seems I might be in a big trouble right now because the video_tdr_failure on every game start is omnipresent and right now I cannot open any app that stresses the GPU for more than a few seconds, before I get the BSOD. On battery, it works without issues (on the GTX1070), albeit at a (much) slower performance. And it also works for a few minutes if I set the frequency in Afterburner to 1100 MHZ, with a voltage of 800 mV. So is there the slightest chance that the power brick fails delivering the current or do I have a defective GPU? I'm gonna try to test it with a new power brick, but until then, any ideas (laptop out of warranty btw)?
     
  41. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you tried downclocking the card in MSI afterburner to see if that makes a difference?
     
  42. Lightning Count

    Lightning Count Notebook Enthusiast

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    Hey all, P650RP6 user here. Been tearing my head out trying to figure out what I thought was an input lag issue, turns out it's just my 'w' key that was sticking. Seems like this is a known defect, does anyone know how much a replacement keyboard would cost in the U.K.? Had ordered my laptop from the U.S., but was wondering if I can source this locally.

    P.S. Has anyone's speaker died on them? Had to get an external speaker because of this failure.
     
    Last edited: Feb 26, 2018
  43. aveyer

    aveyer Notebook Consultant

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    I had same problem when I had P670SG, W key sticking when laptop is hot ingame after about a year or more.

    I got replacement UK keyboard from http://www.clevo-systems.com since I got all my Clevos from there.

    Since I got P670HS-G I use an external keyboard, to save the laptop keyboard.
     
  44. sepukku

    sepukku Newbie

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    I did, but down to ~1100, because the AB doesn't let me go less than that. The result is that the laptop crashes not in an instant, but after a few seconds, up to some tens of seconds, depending on the load. Each and every game I tried stick to that upper limit of 1100 Mhz, although it is not necessary to hit 60 FPS. Out of all the games that I own, only Ori the blind forest seems to know how to utilize the GPU in a more conservative/intelligent way, while keeping the 58 fps cap given in RTSS (for taming the power needed), while all the others abuse the max set freq for no obvious gain. It keeps the GPU ~750 Mhz, while giving me that FPS, and doesn't crash the system at all. Could it be the power brick itself or maybe some "easily" replaceable component on the entire power chain? I still have to get my hands on a multimeter to sort it out, but until then I would also like to sort out some other posibilites.
    I have to mention that I reinstalled Windows 10 like 4 times already, ver 1703 and 1709 only, with original drivers, older drivers and newest of them. I didn't have any problem with the laptop up until like 2 months ago, with some of the same combinations of Win versions and drivers so I pretty much like to think that I sorted this out already.
    I also have to mention that after I saw that many crashes, I did a repaste for both the CPU and GPU, but it didn't solve anything. It seemed a bit better in terms of temps (2-3 Celsius less, but that is within margin of error). Nothing there seemed fried, all chips/capacitors that I layed my eyes upon seemed as good as new.
     
  45. Meaker@Sager

    Meaker@Sager Company Representative

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    Without getting a multimeter out and checking voltages there would be no way to tell.
     
  46. AJ2.0

    AJ2.0 Notebook Guru

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    Would it be a wise idea to overclock the stock 4K panel greater than 60Hz? If yes, has anyone actually done it? Is it possible?
     
  47. Meaker@Sager

    Meaker@Sager Company Representative

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    People normally get at most 2-3Hz out of them.
     
  48. AJ2.0

    AJ2.0 Notebook Guru

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    Alright guys, so I'm one of those folks who freaks out the moment the temp starts going north and every once in a while my GPU touches about 90C when gaming fullpower (ouch). Even though I'm undervolted and have tweaked stuff as per my liking, things don't always go as planned, so I'd like to stress on the importance of physical cleanliness of your system fans. I unscrewed the bottom panel for the second time since 2016 and cleaned out all the dirt that collects over time on all the 3 fans, and I must say, I'm mind blown. Again. GPU stays within 80-84C range under full stress, and while idle, temp dropped down from 45C to 27C. Pretty sure it'll be even lower if I maintain proper airflow.

    So for those flippin out over extreme heat, instead of thinking about a CPU repaste or any other drastic measure, try cleaning out the fans once and you'll notice the difference like it was magic.
     
  49. Wonkyfinger

    Wonkyfinger Notebook Consultant

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    Agreed. When I first got my system in September 2016, I went ahead and bought all the repaste supplies I might need and worried about the day I would have to do it (never repasted a machine). However, I’ve just kept the fans clean and a good undervolt, never had temps above 80 on GPU or CPU.
     
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  50. AJ2.0

    AJ2.0 Notebook Guru

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    I ordered Thermal Grizzly Kryonaut and the ArctiClean solutions from Amazon fearing repasting due to overheating but it's been over 6 months and both those items are still in their original, sealed packaging. I wonder if the CPU paste and cleaning solutions can be stored in a cool, dark place without altering the chemical composition and the effectiveness of the product for long. Otherwise, it's about $16 gone to waste.
     
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