Ask the person listing them then or the original shipper of the machine.
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Meaker@Sager Company Representative
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Hey all, I'm getting a message from windows 10 telling me I need to do a TPM firmware upgrade, and it the dialogue box in the windows 10 settings menu sends me here:
https://support.microsoft.com/en-us...curity-processor-tpm-firmware#firmwareupdates
Do I actually need to do this? Obviously Sager/Clevo aren't on the manufacturer's list. -
Hi,
is there a way besides control center to automatically deactivate/turn off keyboard backlights right after windows starts?
control center somehow messes with my fans and has a lot of things i dont need (in autostart).
maybe there is a ripped version of control center only to turn off backlight?
i have the xmg p507 (1st version NOT 2017 version) with windows 10 (spring update)
thank you -
@XMG
Hi, i have the XMG P507 2016 with the gtx1070.
From here https://www.mysn.de/driver/1_XMG/XMG_P507_P707/BIOS/ i updated at the last bios for this model --> XMG_P507_1070_P707_1060_1070_BIOS_1.05.08.zip.
But the EC version of my notebook is old ( 1.05.01), so i want to update it with the last EC (this right? -> XMG_P507_1070_P707_1060_1070_EC_1.05.05TR.zip) but when i want to flash it i have this warning "The project name of ROM file is different with system. Continue(Y/N)?".
The file name inside the .zip is ECP6xRS5. TR1, but the project name is P650RE.
What i have to do? If necessary i have a screen of that warning. Thanks for the help. -
Meaker@Sager Company Representative
Only CCC can write to the ECU correctly for changing the keyboard lights. Someone had their own app going for a while but i've not seen it in a while.
As for the BIOS I am sure their support can send you a complete package on request. -
@GiovyX96: (this is all only for info, i am no expert.)
i have the same xmg model.
i did flash the ec that you linked, but it was nearly half a year ago and i flashed the ec before i flashed the bios. (don't know if the flash order is important)
also i don't remember if i had that error/warning.
i dowloaded the file linked and compared to the file i have on my harddrive.
it has the same hash.
@Meaker@Sager:
do you may know/remember the users name, so i can pm him? -
Meaker@Sager Company Representative
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@norecom Thanks for the info, but i want to be 100% sure before upgrade it xD
I send an email at the xmg support about this.
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They reply that is the right version and i have to just ignore that warning.Last edited: May 15, 2018 -
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After playing around with xmp in bios I managed to tune my 2133 cl15 ram to 2400 c14 without increasing voltage. I ran Rise of the Tomb raider and average fps on 1080 medium went up from 111 to 124. Watch dogs 2 runs at higher fps too. I really recommend trying this for those of you who want some extra frames. I several games that are primarily cpu-bound this can make a nice improvement
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Ok now i'm back among living again. My Clevo finally returned from service with replaced MB.
Prema likes this. -
Meaker@Sager Company Representative
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So my P650HP seems to have developed a hardware fault. More specifically in the audio realm. Speakers died, audio jack works fine. Formatted, re-installed Windows, booted a live linux distro on a usb thumbdrive, nothing. Doesn't work, sometimes a weird static buzzing sound comes out of it, even if they're "muted". So it's definitely something in the hardware, either the chipset itself or the cabling. My laptop never leaves the desk so it's hard to believe the cabling would just develop such a fault unless it's been "faulty" since the beginning and was doomed to fail at some point.
Now, the parts warranty ended 1 month ago. Is there a way to get this fixed anyhow? I bought it through PCSpecialist in the UK. -
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Meaker@Sager Company Representative
No, it should not impact it in any meaningful way.
taraquin likes this. -
Is there any alternative for Clevo Conrol Center?
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hey guys out of blue suddenly my laptop (sager np8151/p650rp6) started having issues with decoding videos encoded in x265/vp9 (youtube videos ) this is how it appears
https://imgur.com/BGo4HYd
https://imgur.com/X4XOAD4 [/IMG]
it was fine till the previous shutdown, games are working fine (i have actually been playing a toon in path of exile that is rather stressful on gpu (gloomfang magma orb build if anyone is wondering ) but the game is still working fine , so is dota ) and i noticed this after a 2-3 hours of gaming session and when i tried to load a youtube video
to confirm if this as a driver option i opened a rather old installation of windows on my Laptop( which i was too lazy too remove and hasnt been touched in anyway for over an year ), the video decode issue persists
when i changed to mshybrid mode , video playback appears to be normal , as intelgpu is taking care of that !
so whats the issue here ? has my gpu got damaged somehow ? -
Meaker@Sager Company Representative
Have you tried changing your nvidia drivers?
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@Meaker@Sager yes i forgot to update the post, i removed everything using DDU and reinstalled an older version the problem persists,
sadly its only for the new gen codec , x265 and vp9(which is used by youtube)
also my temperature of gpu when being pushed hard is clocking at 90 C which aint good i suppose [ path of exile really stresses the gpu it seems ]
is there something that can done to fix this? -
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games and x264 decoding are still working fine though ! -
Meaker@Sager Company Representative
Did it used to work ok? Could be an odd bug, I am not sure if Nvidia have specific hardware in that codec or if it's just run through the CUDA cores (it most likely is).
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edit
since that i had reverted to mshybrid mode to help with video playback , but i just checked playback reverting to discrete mode, and the playback has slightly improved ,artifacts are still there but less..this is indeed an odd bug
edit2
looks like gpu is failing now having crashes right after i start games, crashing while booting in discrete mode once u enter the login password in windows
Edit 3
Well took it to a local repair person to get the thermal pad and paste changed , now the whole system crashes right after the game loads (this is in mshybrid mode , OS crashes in discrete mode right after login), so looks like my gpu is done right
im not sure whether it got damage from overheating as the temp shown while gaming yesterday at 100% usage was topping off at 90Last edited: May 23, 2018 -
I will send mine to be repaired once i am ready to live without it for several weeks.
I have tried a lot of things to "FIX" it - but i just could not - it looks like a hardware issue.
Things to try from your side:
- try to unplug it from power supply and to use only on battery - in my case it works OK - but performance is limited as it is on battery
- try to underclock and undervolt your GPU (to 0.85 mV and 1100 MHz) - in my case the issue happens not that often
This is my recipe to get it working - i login using MShybrid and use built-in GPU for some time. Then i set Power Management of Nvidia to Prefer Maximum Performance, reboot to discrete mode - it will crash 5 -10 times but eventually login. Then i downclock and undervolt GPU, use MSI Kombustor 3 standard test with capped FPS to 10 (using RivaTuner Statistics Server) - this will ensure that GPU usage is low. At this state it may crash - but usually it works. Then i gradually increase FPS cap in RivaTuner Statistics Server to increase GPU load. It will crash several times and you will have to start all over again. Once it is stable in MSI Kombustor 3 i verify it in Heaven Benchmark 4.0 for 5 minutes - if it is stable then it will be OK. Once i have "trained" my GPU i can use it in games - they will work OK as long as i want - the only thing that you should keep an eye is that GPU load should be high - if GPU load will be low for some time - it will crash again and you will have to start from the beginning.
I know that this is crazy thing to do - but this is the only way for me to use it for games until it is fixed.st33l likes this. -
@Andrew Soul thanks for the tip im gonna test it out
right now im using msi afterburner and set the frequency to somewhere around 1.5k MHz and memory downclocked by 500 , this way i did manage to get dota running for a while but once it crashed i wasnt able to keep the system stable again , im doing this in mshybrid mode
and plz do let me know what kind of repair you do , btw which seller did you buy this from? mine was xotic !
your method seems to be tedious , since my laptop has important data , i might try it later after backing it all up
the service guy to whom i took this is a chip level repair guy and he offered me to replace the gpu, is that possible @Meaker@Sager
considering im in India i have no other option to resort to
I hope some modders will be able to help me on this? dunno who to tag!
I saw him searching the chip model and quoted me the price.. -
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Meaker@Sager Company Representative
st33l likes this. -
It is still under warranty.
You can try following for support - if RMA is available and is needed they will tell you what to do next:
http://www.sagernotebook.com/tech_support.php
And following to check your warranty:
http://www.sagernotebook.com/Warranty.html
Hm, and how much the chip is?
And one more thing - if you really need your system to be stable - boot into MShybrid, go to device manager and disable your Nvidia card - yes, your will not be able to play games with high settings or use Nvidia card - but at least your notebook will be stable and you will be able to use it for some other things (as i am currently using it for my work).Last edited: May 23, 2018st33l likes this. -
the cost quoted was roughly $260 including his labour which was rather expensive, i tried looking up in alibaba was able to find the chip priced at around $150 i think
and yes im using it in mshybrid now..it wont login at all in discrete mode !
btw how long have you been using this Laptop,i have used it for roughly 1.5 year now
@Meaker@Sager do u think this could be some other issue other than the gpu? i have tried changing drivers , replaced the thermal pads and paste ..the only thing left is probably reinstalling the windows, but as far as the symptoms go its related to gpu anyway..
in mshybrid im able to start the games and then it crashes within a few min to seconds..even after downclocking the core and memory ! -
The issue is caused by GPU or Power Delivery to GPU (maybe PSU, but i do not have other PSU to check).
I have tried reinstalling clean Windows - issue persists. I have tried a lot of things - nothing helps.
But if you use Windows 7 - it will not crash - GPU will recover - it will go black screen, then will go OK and will tell you that GPU has recovered.
In Windows 10 it will just crash the system and will not even try to recover. -
its interesting that we both had the issue after 1.5 years, lets see if similar issues popup, reminds me of the old toshiba laptop i had which turned out to have a manufacturing defect ! -
Meaker@Sager Company Representative
st33l likes this. -
Is there any video or pictures of opening up a p650h? I need to reach the cable where the speakers connect to the motherboard and have no idea how to go about it. If its under the keyboard, if I have to fully remove the motherboard from the chassis or not etc
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st33l likes this.
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Meaker@Sager Company Representative
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They work the same for me. -
Meaker@Sager Company Representative
Does changing the Nvidia power mode make a difference?
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As i have described above - you can make it work OK by gradually increasing GPU load - so it can work OK. Once GPU load is stable and more than 80% - it will work OK. Once GPU load goes below 80% more than for 2 minutes - it will crash
I am planning to send it for repairs in the end of Summer. Currently i use it for my work and can not send it away. -
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Currently i needed to connect external monitor. I was very surprised that i can not use external monitor with only integrated GPU using display port. Without enabled dedicated GPU (that i have problems with) i can not use external monitor via display port.
What interfaces i can use to connect external monitors so they work ONLY using integrated GPU with DISABLED dedicated GPU?
For now i use hybrid mode, down-clocked dedicated GPU to lowest possible (139 MHZ) and it seems to be working OK in office mode.
For gaming or anything GPU intensive i still need to "prepare" my notebook or it will crash. -
Meaker@Sager Company Representative
All external outputs are wired to the dedicated GPU. The theory being you will be near an outlet anyway.
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I've got the 4K panel on my P650RS-G I got back in October 2016. Looking at all these new laptops coming out with the 120Hz and 144Hz refresh rates [all of them are 1080P], I'm getting tempted to replace my 4K screen with a panel that offers a higher refresh rate. Is the higher refresh rate worth the upgrade? I've always preferred higher pixel density as compared to the higher refresh rate but man everything is SO SMOOTH on these newer panels! Moreover, the GTX1070 I got can't push 4K resolution in most games at ultra - very high settings but reasonably good settings, while it outputs >100 frames at 1080P at everything set to ultra in most games. Some discussion on this will be helpful. @Galm @GeoFrank91 @Meaker@Sager @Zoltan@HIDevolution your thoughts?
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The 100hz or 120hz (even better) is fantastic for butter smooth gameplay, and the 1080p resolution at this size still looks great.AJ2.0 likes this.
*** Official Clevo P65xRS(-G), P65xRP6(-G) / Sager NP8153(-S), NP8152(-S) Owner's Lounge ***
Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by HardCore88, Aug 18, 2016.