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    *** Official Clevo P65xRS(-G), P65xRP6(-G) / Sager NP8153(-S), NP8152(-S) Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by HardCore88, Aug 18, 2016.

  1. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    I switched from 4k to 120hz on my RS.
     
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  2. AJ2.0

    AJ2.0 Notebook Guru

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    Can you please tell me more? Did you do it yourself or did you have to send your system back to the manufacturer to get the panel replaced? Also, what about the pricing? If it doesn't cost an arm and a leg, I might consider going the same route as yourself. If there is a thread post you could point me to regarding this, that would be great and if not, any help would be sincerely appreciated!
     
  3. Adobo9

    Adobo9 Notebook Consultant

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    Sigh,

    hey everyone. So it's been roughly about a year since I bought the p650RS-G model and I've honestly had nothing but problems with it.

    It's fine 100% of the time if I'm not gaming, but as soon I start playing games this thing goes to **** unfortunately. I'm guessing it has to do with higher end games because something like PUBG, fortnite, Path Of Exile will crash, it's just a matter of when. And all it does is hard crash my system, not a BSOD, and it gives no good error code that I can debug.

    It's event 41, task category 63, "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    I've tried pretty tried much every solution on here, undervolting, reinstalling windows, reverting to previous drivers, I even have the latest BIOS and EC from my reseller and all this does not fix my problems. Is it finally time to just RMA this thing. It's given me so much headache it's not worth the trouble anymore.

    On a side note, the crash is basically the laptop hard crashes and a looping sound goes on FULL blast basically destroying my ear if I wear headphones/earphones, so I basically have no idea when it will happen.

    I think I should probably just RMA.
     
  4. liviu009

    liviu009 Notebook Enthusiast

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    I have the same problems as some of you with this laptop, It crashes everytime when I start playing a demanding game or benchmark that use the dedicated gtx 1070. With the lastest GeForce drivers it gives me BSOD with tdr failure in mshybrid or black screen and restart in discrete mode, but with some older drivers the driver just keep crashing and recovers. Sometimes when I gradually increasing GPU load with some older games i can play demanding games for hours without crash, but if I pause the game for a short time and the gpu load decrease, it start crashing again. On the battery I have no issues, only when it's plugged in. I reballed the GPU at a repairing service but with no results. I don't think that the issue is from GPU chipset because it seems that more of this model has this problem. I think it's related with power delivery to gpu, probably the VRM or something. It's out of warraty and I don't know what to do anymore.
     
  5. Adobo9

    Adobo9 Notebook Consultant

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    **** man, that's unfortunate. I'm hoping to send mine back for an RMA, this is pretty ridiculous. Not many people are experiencing this kind of crash I think, so somewhere along the lines, there's possibly a hardware issue somewhere? It sucks cause we paid top dollar to get these good machines and I have to deal with it crashing and basically not knowing when it will... Honestly I've regretted getting this thing for a while cause I've had nothing but issues when all I wanted to do was play high end games :p

    Well, i've sent a support ticket, and hopefully I will get some good news.
     
  6. Meaker@Sager

    Meaker@Sager Company Representative

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    What driver version are you using? Try going back to the stock clevo ones and testing, the latest Nvidia drivers have been putting unnecessary loads on the VRM.
     
  7. Adobo9

    Adobo9 Notebook Consultant

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    I try to stay up to date, and usually have the latest driver.

    I suppose I could always try rolling back to the stock drivers, see what happens. Although not holding my breath, any changes I've made over the past year have been yielding no results.
     
  8. alexwise

    alexwise Notebook Enthusiast

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    Could you monitor your temps and post here?

    It might be that the GPU reaches its peak temp of 91C and crashes after a while. I had this with my 1060 but all I had to do was open the laptop, clean fans from dust and repaste. After that, crashes never happened.
     
  9. Adobo9

    Adobo9 Notebook Consultant

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    Hey, thanks for your input!

    But I don't think that's the problem, I've sent in my unit for an RMA, and they cleaned and repasted as well, and crashing still seems to be intermittent.

    So I'm guessing there's a hardware problem somewhere involved? Someone mentioned that it's likely a dying GPU or something along those lines.
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes it seems like the most likely hardware culprit @Adobo9
     
  11. Lord Crow

    Lord Crow Newbie

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    I've been having GPU temp issues in Kingdom Come: Deliverance and I've mostly gotten it under control now with repasting, ThrottleStop, and unclocking the GPU a little bit. Would putting some thermal pads like these on top of the heatsink/pipes help?
     
  12. Andrew Soul

    Andrew Soul Notebook Guru

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    You can also try to lift the bottom of notebook a little bit - it will help with cooling and ventilation.
    Also forcing fans to max may help.
    Another thing that can help - limit you FPS in RivaTuner so that maximum load on GPU is 80-90%. I usually limit all my games to 58 FPS - this way Gsync works correctly and games run very smoothly - much better than when FPS fluctuates from 50 to 100.
     
  13. Lord Crow

    Lord Crow Newbie

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    I already have it lifted on a NotePal U3 (without the fans) and I've limited FPS to 60 for Kingdom Come. Still hitting 88C which is more than I'd like.
     
  14. Sptz

    Sptz Notebook Consultant

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    Question regarding the fan used on the CPU heat sink. Has anyone successfully swapped the fan for another one or are you stuck with this exact model? It just annoys me that whenever CPU usage spikes and it kicks off it's got a slightly whiny pitch to it :/
     
  15. Meaker@Sager

    Meaker@Sager Company Representative

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    I've not heard of anyone swapping it, finding the exact same fit and connector will be challenging to say the least.
     
  16. Andy Lee

    Andy Lee Notebook Enthusiast

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    I will recommend you to show the screen shot CPU and GPU temperature, I am using P650RP6-G, so far i find the CPU and GPU is at the safe temperature, CPU Max - 80c and GPU Max : 75c. Fan profile Auto mode. I find that the noise is in acceptable range about 45db, not like vacuum sound, when play games never crash before i used almost 2 years, and every 6 months i will repaste thermal grease to maintain the temperature from 75c to 80c.

    But i have a question, recently i just added two hard drive, Transcend 1 x 240GB M.2 SSD and 1 x 2TB Firecuda 2.5, I find that the bumprest is very hot, even i added the fan cooler and also the M.2 SSD heatsink, the temperature still get high. about idle: 50c and 70c max for Transcend 240GB, and firecuda Idle 35c and 45 max load. anyone having this issue?
     
  17. Andrew Soul

    Andrew Soul Notebook Guru

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    I have a HDD under the right arm in notebook. It gets very hot too.
     
  18. Adobo9

    Adobo9 Notebook Consultant

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    Thanks for the reply. But I have my RMA'd unit back, and it was apparently a mobo issue the entire time. Nothing to do with temps.

    Hopefully it stays that way.
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    I meant to mention, lift it off the notepal U3, the holes on it are quite restrictive.
     
  20. ccp6128

    ccp6128 Notebook Enthusiast

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    Hi,

    I'd like to replace my laptop keyboard (French, white blacklight) by an qwerty one (US, white blacklight). I've asked my reseller if they got some in stock but no answer yet (I'm in Europe). I could probably get one on Aliexpress or Ebay, altough I'm not sure the quality would be good.

    Would the keyboard replacement be drop-in our would it require some firmware update (EC perhaps ?).
     
  21. sweeper240

    sweeper240 Notebook Enthusiast

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    Does anyone want to buy this:
    Clevo p650RS-G, 64gb-Ram, 512 GB SSD, 1 TB HDD, GTX 1070 FULL, 2 power supplies

    it works perfectly i just recently purchased a smaller thiner laptop for work and this one is redundant to me now.
     
  22. Meaker@Sager

    Meaker@Sager Company Representative

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    It should be drop in and select right keyboard layout in os.
     
  23. Andrew Soul

    Andrew Soul Notebook Guru

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    You can try to use something like this, in this case you do not have to change the keyboard:
    https://www.amazon.com/ENGLISH-NON-...31152585&sr=8-6&keywords=us+keyboard+stickers
     
  24. Ciellia

    Ciellia Notebook Enthusiast

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    Hello, just wondering, is there a Premabios version available for P650RS(-g) yet? I'm thinking of doing some further downcloaking on my broken gpu to see if it can last a bit longer.
     
  25. ccp6128

    ccp6128 Notebook Enthusiast

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    Thanks.

    Thought about it, but I'm not sure I'd like the feeling of the stickers, and there's also a physical difference on the European and US keyboards : Europeans keyboards are usually ANSI layout (very big "Return" key) while US keyboard is ISO layout (smaller "return" key, with the pipe key just on top).

    If I can grab a US keyboard for a decent price, I'd rather use one with the usual ISO layout. If I can't I'll go with the stickers solution.
     
  26. Andy Lee

    Andy Lee Notebook Enthusiast

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    Hi I am the P650RP6-G's user, I have been using it about 1 and half year. so far quite stable. Recently i plan to add more storage, ram and gaming headset. but i found that there is some problem after upgraded my storage, there is heat issue, if anyone happen to have this issue, appreciate that you can share your ideas and resolution. thank you very much.

    Storage : 2 TB Firecuda 2.5" , Transcend MTS820S M.2. 2280 SSD 240GB

    Currently total disk storage i have :

    1 x 1 TB Firecuda 2.5"
    1 x 2 TB Firecuda 2.5" (new upgrade)
    1 x Kingston M.2 2280 SSD 120GB
    1 x Transcend M.2 2280 SSD 240GB (New upgrade and running main Operating system)

    I noted that the bump rest is a bit hot and i have checked the Transcend temperature is over 60c in idle mode. I did added the notebook cooler, and also added M.2 heatsink, but it only can reduce 10c back to 50c. but while i run any video editing software or run any benchmark test, the temperature go up again to 60c+. and it is actually quite annoying that the bump rest getting very hot. CPU and GPU temperature are ok. except this new M.2 ssd storage, which drive me crazy on the temperature. my firecuda hard disk and Kingston 120GB M.2 SSD temperature normally are just 45c max, when there is file transfer.

    RAM upgrade
    I am not sure whether should upgrade my ram from 16GB DDR4 2133mhz to 2400mhz. just to boost the full performance from my laptop. since the CPU processor and GPU are not up-gradable. currently i am using 2 x 8GB Crucial DDR4 2133mhz/

    Gaming Headset
    May i know what brand of headset is able to fully utilize the sound quality from my laptop? get a Logitech G430 7.1 surround, would it be able to turn on the ESS Sabre Hifi DAC? I find that normal headset is unable to turn on ESS Sabre Hifi Dac features.
     
  27. squee666

    squee666 Notebook Evangelist

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    If you use a USB headset it bypasses DAC you need to use Jack only to get them
    Your ssd seems to be running hot
    Ram i advise only upgrade if you need more storage, you can easily clock it up to 2400hz with no downsides
     
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  28. Stooj

    Stooj Notebook Deity

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    AFAIK the P650RP6-G doesn't have the ESS DAC in it. I believe it's only in the RS-G and P670 models.

    That being said, the G430 is a fairly low end headset and low impedance so you won't see much of a difference between the included USB DAC and a 3rd party one.
     
  29. Andy Lee

    Andy Lee Notebook Enthusiast

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    Regarding to the Sabre HIFI DAC, i think my laptop doesn't support it, but myself also didn't read properly, cause it truly advertised in the website, but never mention for which model. i got to read it and find it myself, like e.g. the P670RP6-G heatsink is slightly better than P650RP6-G, add little bit of money to get a bigger screen, faster refresh rate, performance slightly faster and the HIFI DAC, i think is worth the money. Too bad the sales person never introduce the different at all, all the information i got through in this forum is after i made the ordered. :( And the sales person keep mention that this laptop is faster than GTX 980, because it is truly a GTX 1060 desktop grade graphic card. but i tested the performance it is just about the same grade with my Desktop GTX 970.

    Yes You are right the P650RP6-G does not come with the HIFI DAC. but how come my audio port there, got a red led light on it? that's why all the while i think that is the HIFI DAC port. Any headset that you can recommend?

    normally i just use for playing game and watch movie. I wish can test the surround headset, but my country here hardly can try out in the computer shop, so far only tested Logitech G633, i find that is good in bass and surround sound. but i search online review, most ppl said it is not a good gaming headset, it just a gmmick.
     
  30. Meaker@Sager

    Meaker@Sager Company Representative

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    All the units still come with an optical out you can feed into a receiver as a purely digital out.
     
  31. mrdcs92

    mrdcs92 Newbie

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    Sorry in advance if this is the wrong place to post this. But I've had this NP8153-S laptop since about 2016 but since about January this year its been giving me trouble. Whenever I switch between the discrete and hybrid modes, it seems like my nvidia drivers are uninstalling themselves. I run the driver installation up to the point to see if they are still there, but it lists that no drivers are installed. A lot of my games will freeze up & crash almost immediately after starting them up, so I feel like these issues must be related. Anyone have any advice on what I should do? I would like to solve this problem the best I can without having to send it in for repairs.
     
  32. Meaker@Sager

    Meaker@Sager Company Representative

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    Do games work ok in hybrid mode?
     
  33. mrdcs92

    mrdcs92 Newbie

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    Sometimes they do, sometimes they don't. When I am in hybrid mode they will sometimes freeze up & make my screen go black for a couple seconds, then I will have to alt+f4 or shut them down in task manager. In discrete mode, they will make my computer completely restart itself so I just keep it on hybrid now. There's no rhyme or reason as to when & which games will startup without freezing, yesterday it took me almost an hour to play Overwatch without it crashing within the first minute.
     
  34. Meaker@Sager

    Meaker@Sager Company Representative

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    Sounds like a failing GPU then which would need a motherboard replacement to fix.
     
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  35. voozers

    voozers Notebook Consultant

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    Hey guys so I've had my Sager NP8153S since September 2016. It has an i7-6700HQ at 2.6GHz and a GTX 1070 with 8GB VRAM. Neither are overclocked. I've noticed with 2 games recently Far Cry 5 and GTA5 that my CPU at one of the cores is especially hot at 100C. This is no consistent all the time, it mainly happens when I'm in the mountains or staring at long rednering distances. When I'm indoors or loading missions it'll go back to 85C-90C. I've included some screenshots of my temps below, one before I start any games, one while gaming in GTA 5, and once 5 minutes after closing GTA5. GPU temperatures also included via MSI Afterburner. I also use a Coolermaster X-Pro slim laptop cooler while gaming but I unplug it to use other peripherals when I'm not gaming so keep that in mind when looking at the temepratures.

    As for GPU highest I’ve seen is 88C but usually it’s just at 82-83C so I’m not as concerned.

    Should I attempt a repaste? Otherwise when I play other games such as League of Legends, I don't notice excessive heat. Sorry I don't have time to post temperatures of other games but if I recall it usually hits about 65C-70C with League of Legends and Samurai Warriors 4-ii. Ambient temperature in my room is around 29C. I'm about to test it with limiting CPU usage to 90% as well. I normally game on my desktop but when I go on trips or visit my parents I use my laptop instead and so I’ll game on it consistently for about 3-4 days and that’s when it would be heavily used on these trips. Otherwise when I’m near my desktop I use it just for browsing, school, or occasional League games.

    laptoptemps.png
    laptoptemp2.png
    laptoptemp3.png


    Update: set max CPU power to 90% in control panel and temps are around 85C now.
     
    Last edited: Aug 8, 2018
  36. RZR

    RZR Notebook Enthusiast

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    Have you ever cleaned it or repasted it? What paste is it using?

    Is it reaching 100ºC fast (2-3sec) or just climbing slowly until 100ºC (you can check this logging the temps and plotting a graph later...)?

    If it's reaching 100ºC fast -> bad paste job/not enough paste/gap between CPU and heatsink (which should have happened since you got it, so unlikely if you just noticed this)
    If it's reaching 100ºC slowly -> heatsink clogged, needs a cleanup.

    Anyway, 2 years is time enough for needing a cleanup and maybe a repaste, checking heatsink sitting if you haven't done it already.
     
  37. voozers

    voozers Notebook Consultant

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    No I haven’t repasted yet. And it reaches 100 slowly and then it’ll dip so it doesn’t always stay at 100. Sounds like a clogged heatsink.
     
  38. Meaker@Sager

    Meaker@Sager Company Representative

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    Compressed air while stopping the fans from spinning (blowing outwards first, then inwards to the system) will get most dust out.
     
  39. Thoricino

    Thoricino Newbie

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    Hi all!
    At the end of 2016 I bought a Metabox P650RP-G (which seems to be a Clevo P650RP6-G when I check its alphanumeric code) in Australia.

    It worked fine for most of the time, but now I have some issues related to the audio.
    I am not sure when it happened. It was working fine for sure at the beginning of June (last time I launched a game...). Then, I updated Windows 10 to its version 1083. I suppose the audio stopped working since then, but I am not 100% sure as I never play music when I work and I found around mid-June that it was not working.

    I do not know if it is a hardware issue, but I suppose (and hope) it is a software one, given these conditions.

    I did few checks at the moment:

    1- The speakers show the white x on red field with the message "No Audio Output Device is installed" when I hover over it.
    2- In the Device Manager, RealTek HD, Intel Audio and Nvidia Audio seem to be regularly working.
    3- In dxdiag I see that No sound card is installed. Or the wrong drivers are installed...

    I tried various solutions, but to no avail:

    1- It seems I cannot roll back to a previous version of Windows before 1083, when everything seemed working fine.
    2- I tried to uninstall and reinstall audio drivers various times, using both the Driver Fusion and Obsidian Updater when the manual method did not seem to work.
    3- I verified the processes and it seems that both Audio and Audio Endpoint Builder are working fine and start automatically.
    4- I tried to uninstall and reinstall also the Bus drivers, but nothing changed.

    Now, I am asking myself few questions...

    1- Which should be the right RealTek HD drivers to use for this model?
    Is there an OEM version?
    2- How can I check if it is a hardware issue rather than a software one?
    3- What can be other solutions?
    4- Did you face similar issues?
    Did you solve them? Or do you suggest me to purchase an external audio card?
    5- I moved to Europe for a sudden change of job. Can I send my laptop to some centre here in Europe for checks/repairs (obviously paying as my insurance was with Metabox...)?

    Cheers!
     
  40. Andrew Soul

    Andrew Soul Notebook Guru

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    You can try to fix it via Device Manager.
    Go to Device Manager (Win+X -> Device Manager)
    Find you Sound device.
    Now you can try to Disable/enable it.
    Update Driver.
    Uninstall device, then scan for changes (Windows should find it and automatically install correct driver).
     
  41. Meaker@Sager

    Meaker@Sager Company Representative

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    The last resort would be taking an image backup and doing a re-install or trying an install on another media.
     
  42. Thoricino

    Thoricino Newbie

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    I guess that there are not other cases similar to mine. :(
    How can I check if it is a hardware issue?
    Can you suggest good European companies for repairs?

    I will do the reinstall in a couple of weeks as last resort (too much software used for work that is a pain to recover).

    Cheers and thanks!
     
  43. Spark of Fate

    Spark of Fate Newbie

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    Hi. New here. Currently own a Sager NP8153-S (Clevo P650RS). If I'm not mistaken, one of the m.2 ports on the motherboard can support NVMe, but not both of them? Is there a way for both m.2 ports to support NVMe drives, so I can have 2 NVMe drives in RAID 1 configuration?
     
  44. Meaker@Sager

    Meaker@Sager Company Representative

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    No, the chipset does not support that anyway IIRC.
     
  45. Andrew Soul

    Andrew Soul Notebook Guru

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    One more time about my problems wit this laptop.

    I had an issue that when GPU was heavily used i got BSOD - Video_TDR_Failure.
    Then it got worse and i had BSODs even when i open Excel for example.
    This happened ONLY when Power Supply was used.

    I have done an RMA and they fixed it.
    According to them they have replaced IC chip U23 (onboard IC chip) - so the issue was not with GPU.

    Hopefully this information may help someone with similar issues - replacing IC chip should be much cheaper that replacing GPU.
     
  46. Meaker@Sager

    Meaker@Sager Company Representative

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    Sounds like it was not managing switching power states properly.
     
  47. karl rainier banting

    karl rainier banting Newbie

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  48. Andrew Soul

    Andrew Soul Notebook Guru

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    I am not sure what BSOD issues you have but in my case decreasing frequencies did not help. I decreased them using MSI afterburner and it did not help. But my issue was not with GPU but with Power Delivery as i have described above. Before trying new BIOS you may try to reduce frequencies using MSI Afterburner. Doing it is not that straightforward as it should be - you have to adjust the Voltage/Frequency curve and not just decreasing frequencies.
     
  49. karl rainier banting

    karl rainier banting Newbie

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    BSOD due to video TDR failure was also my issue.
    The vbios in the Chinese site mentioned in the link is for reducing the turbo from 1900mhz to 1645mhz which I think the cause of BSOD.
    I previously tried using MSI afterburner before updating my vbios but it doesn't work. But when I update my vbios, tried to run heaven benchmark, it is more stable. Well you can check the link for the feedback from other people.

    My problem right now is I don't have a back up for my stock vbios and cant update nvidia driver
     
  50. Meaker@Sager

    Meaker@Sager Company Representative

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    The turbo being lowered is going to lower performance and is masking an issue that will likely get worse.
     
    Papusan likes this.
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