*** Official Clevo P65xSA/SE/SG / Sager NP8650/51/52 Owner´s Lounge ***

No, it's a motherboard trace layout thing.

 

It doesn't seem like the intel GPU on my P650SE (sager version) is turning off when it should be... The Optimus indicator says that no programs are using the discrete GPU, but hot air is exhausting out of the GPU heatsink and I can feel a bit of heat on the laptop where the GPU is (both on the underside and top). It isn't anywhere near as hot as when I am actually using the GPU, but it doesn't seem to be disabling the Nvidia gpu when it should be, even on battery (which shortens battery life). I know that MSI afterburner can cause it to turn on even when it isn't doing anything, but it happens even with afterburner off. I also disabled the "wake gpu" options in Hwinfo which I thought might be the culprit.

I'm also still having the issue where the fans for the GPU don't automatically spin up when the Nvidia GPU heats up; the GPU will keep heating up until it throttles but the fans stay on minimum unless I force them to maximum speed through the Fn + 1 shortcut. Could these two issues be related? What could be the cause of them?

 

What does the nvidia GPU usage indicator icon (switch on from nvidia driver panel Options) say is using the GPU?

 

It doesn't say anything is using the GPU, which is odd because the GPU was definitely giving off heat. However, right now it doesnt seem like the GPU is active, since the air coming out of the GPU heatsink is just room temperature (before it was noticeably hotter).

Any idea why the fan control wouldn't be responding to temperature?

 

Did you ever update the EC of your laptop ?

 

I have P650SE and using with 2x m2 ssd. I wanna use NVMe 960 evo or Pro but i am not sure wich NVMe drive will be compatible. I searched on internet and i just found this article. Could you tell me, can i use 960 evo or Pro? My model supporting PCIe Gen2 x2/x4 interface. why i can't use new generation NVMe PCIe SDD's, not bootable or not working?

https://www.ramcity.com.au/blog/m.2-ngff-ssd-compatibility-list/189


PCIe 80mm M.2 (e.g. XP941, SM951, 950 Pro, SM961, PM961, 960 Evo, 960 Pro) compatible systems (2280)

• • Clevo P650SE - tested and booting with the XP941

I sent an e-mail to Clevo and asked. They answered but i don't see 960 series in this list.

On our modle support M.2 list as below.

M.2 PCIe 6-85-D405B-S00 M.2 SSD 512GB MLC? MZHPU512HCGL-00000 SAMSUNG PCIe Gen2x4
M.2 PCIe 6-85-D40C8-L02 M.2 (22X80mm) PCIe GEN II X 2 SSD 128GB MLC 2280 LGT-128B1P LITE-ON
M.2 PCIe 6-85-D51R6-L00 M.2 (22X80MM) SSD 256GB MLC LGT-256B1P PCIE GEN II X 2 LITE-ON
M.2 SSD SATA 6-85-D515B-100 SSD M.2 2280 512GB CRUCIAL (CT512M550SSD4) (M550) (SATA3) (MLC)
M.2 SSD SATA 6-85-D40Q0-101 M.2 (22X80MM) SATA 3 SSD 240GB CT240M500SSD4 F/W: MU03 CRUCIAL (M500 SERIES)
M.2 SSD SATA 6-85-D40Q0-Z02 M.2 (22X80MM) SATA 3 SSD 240GB SSDSCKHW240A4XX INTEL (530 SERIES)
M.2 SSD SATA 6-85-D404J-101 M.2 (22X80MM) SATA 3 SSD 480GB CT480M500SSD4 CRUCIAL (M500 SERIES)
M.2 SSD SATA 6-85-D51R6-100 SSD M.2 2280 256GB CRUCIAL (CT256M550SSD4) (M550) (SATA3) (MLC)
M.2 SSD SATA 6-85-D51R6-B00 SSD M.2 2280 256GB BIWIN (CNF82DS2301-256) (SATA3) (MLC)
M.2 SSD SATA 6-85-D51R6-N00 SSD M.2 2280 256GB FORESEE (P/N:NCSSD3F-256G MODEL: S600F256G) (SATA3) (MLC)

 

I recently bought a Samsung 960 EVO 250GB for my desktop and before putting it in my desktop, I stuck it in my P650SG, everything is detected fine in Windows, just that BIOS would not see it as it is not a SATA drive. As for whether you would be able to boot off it, in theory should be yes since Windows can detect it fine and everything. Windows 10 Pro 1703 btw.

 

Thank you for answer. Could you tell me, did you use together Samsung 960 EVO with on other slot M2 SSD drive? if I am not wrong PCIe slot not working same time with other M2 slot. In bios you need to choose.

For example, I have 2x 120B Kingston M2280 SSD drive. I wanna change one of them with Samsung 960 EVO NVMe. it will work together or not? I need boot from M2 SSD? I need to be sure Samsung 960 EVO can boot or not. that why i am asking.

I am using too Windows 10 Pro 1703 and my bios versiyon 1.05. Which one is yours?

 

My other M.2 slot was empty, was using a 1TB 850 EVO 2.5". I can give it a try and get back to you, but you would have to wait till Friday earliest, I have an exam tomorrow.

EDIT: Using the 1.05 as well.

 

if you can do this, will be awesome for me. I have time, not urgent. I can wait. Thank you

 

I might have back when I was trying to troubleshoot this before, but I can't remember. What is the process for doing that?

 

For a sager you contact support with your serial number and they will send you the correct latest file for your machine.

 

Hey man, bad news. So in one slot I have a 128GB Samsung CM871 SATA M.2 SSD with Kali Linux installed, the other slot has my Samsung 960 EVO with Windows 10. It doesn't boot from the 960 EVO. Windows install media detects the drive fine, but judging from this it seems to be a BIOS thing and without some tinkering you may not be able to boot off an NVMe drive.

 

Thank you. I think just NVMe drive not booting too without another M2 slot. No difference 1 slot nvme and 1 slot m2.

When you installed together, m2 drive booting?

You said NVMe drive not booting but works fine on windows. is it working full speed without errors?

 

Yes my Kali Linux boots up fine. I did not try and create a disk partition on the 960 EVO before I put it in my rig, so assuming that Windows can detect it fine, the 960 EVO should be fine as a storage drive, but not as a boot drive.

 

OK thanks, I'll do that. My laptop is still under warranty, so if that doesn't work I may have to have it looked at.

 

Sounds like a plan

 

I was hoping to get some help, and this seems to be the right place?

I bought a laptop from Zoostorm, a UK company, and the model number is P65_P67SG.

I cannot get G Sync to show up in NVIDIA Control Panel. It looks like this:



I've used DDU to uninstall both Intel and NVIDIA drivers, then re-installed. I disabled the Intel display in Device Manager, and then I couldn't even open NVIDIA Control Panel, it said "you are not currently using a display attached to an nvidia gpu"

I've set the 980M as the preferred graphics processor in the NVIDIA Control Panel.

It seems to me that Windows is using Intel as the main display adapter (not in games though). Maybe I can't even use G Sync as the monitor isn't directly plugged into it? Anyone been through this similar pain?

 

The display connectors are hardwired to the integrated graphics, no way of changing it to the dedicated one.

 

Well I'm very annoyed I was sold a laptop that removed one of the key features of the graphics card without telling me! That just isn't right, and it's dumb as hell.

 

Erm, this laptop was introduced before G-Sync on notebooks was implemented, so technically they did not remove a feature, because the feature did not even exist.

 

But the 980M supports G Sync, and the makers of this laptop decided that the consumers didn't need to use this feature. Other laptops have G Sync? I'm confused how they couldn't implement a feature that was built in to the GPU? (unless it was added later and even then, why the hell wouldn't I want monitors to use my GPU instead of Intel HD?)

 

980M supports G-Sync, but Intel iGPU does not. This laptop uses Optimus. Display outputs (internal and external) are connected to the iGPU.

Then there are the issues of having a supported panel, and BIOS key containing the Mobile G-Sync license, and G-Sync resistor and device ID on the Nvidia GPU. You have quite some misunderstanding about how Mobile G-Sync works.

Other laptops support G-Sync, sure, but as previous poster said, they were released after G-Sync became a thing for laptops, while this model was released before it was a thing. The later generations of this laptop, P6xxRx-G and P6xxHx-G, are the ones that have G-Sync.

 

Given the outputs any form of G-sync is impossible.

 

so my keyboard is having a bit of an issue after 2.5 years... mainly the WASD keys gets stuck after holding them down for a bit... does anyone know where to get a replacement keyboard? does any of the reseller here sell the part? thanks

 

You can get some off from eBay, but usually much more costly. I got mine from Taobao for like SGD$20.

 

Your reseller should be able to sort you out one.

 

After my research i learnt this. ours PCIe slot support only AHCI PCIe SSD. PCIe SSD 2 different type. AHCI and NVMe. That's why ours notebook not booting from NVMe drives.

For example we can use Samsung XP941 or SM951 AHCI version. SM951 Nvme not working.

 

Hey guys, quick question here:

I have the model in my signature (P651SE) and was running with 16GB for a while until one of my Ram modules died... I have removed it and attempted to boot the laptop with 1 RAM module...but...every time I turn it ON, i have to do it 2-3 times until it boots....first time 100% will remain on black screen. Now, do I need to put the 1 module I have on a specific slot? Is this normal for the laptop to behave like this(meaning that it only runs in dual ram ?) .

Let me know if you can help.

Thanks.

 

Usually that means the ram setting is not quite stable, I would question the other stick too at this point.

One stick should boot just like two and using any slot.

 

Well, it doesn't...i tried many times, moving it to all slots. it doesn't run first time I start it. Second / Third time runs alright...

Yeah, I am waiting new modules and hopefully I can test after that. But this one has been tested in memtest for 1h , without any issues....

 

you were right, the stick that came new, boots perfectly...now my questions is that the second stick works, doesn't give me any errors meaning I should continue using it or I should replace that one as well?

Also, what is the nature of this issue, why is this happening, what could be the reasons...so I can avoid them in the future.


Thanks a lot!

 

Ram sometimes fails for a variety of reasons, just ensure that the vents on the bottom are not covered to help keep temperatures inside the chassis.

Failure would usually be a stick by stick issue so if the other is working then it's fine to use it.

 

Will do, question and really appreciate your reply. I moved the modules from being at the bottom to under the keyboard. Should I keep them here? where do you recommend? Last modules were at the bottom where the issue happened...

 

The temperatures should be rather similar for both sides but under the keyboard makes adding more in future easier.

 

Thanks a lot for the support! Have a great day!

 

Not a problem, you too and I hope it all keeps ticking over for you

 

I think at a lot of times people run memtest overnight, quite a lot longer than 1h.

 

yeap, I did that too. No errros on that module, but it wont boot from the first try with it. The new one boots fine...again no errors from the memtest over night etc... strange!

 

Hi all, is there way to use the Microsoft precision touchpad drivers and replace the synaptics drivers?

 

It's notoriously hard to get some memory errors to show with tests.

 

True that, after hours and hours of memtest, without any errors I still get some BSOD using the old module. The new module works really good and pairing it with the old(working one) still gives me some BSOD ...Now I have totally removed the old one and kept only the new one for next week test purpose. I will see how it goes...but yeah definitely not easy to spot these problems...

 

I have a P650SE with the i7-4720HQ and GTX 970M, of which i've owned for getting on towards 2 years. Ever since i've had this laptop the fan noise whilst gaming has been pretty unbearable to the point where even wearing headphones is not enough to muffle the noise. It is a nuisance as the noise causes me to get headaches after a while. I have tried disassembling the laptop on multiple occasions to clean it and have repasted the CPU and GPU with Arctic MX-5, which has made a noticeable difference to the temperatures but mostly failed to improve the fan noise.

I tested the laptop in Forza Horizon 3 with HWiNFO and found that my temperatures on the default fan settings are barely passing an average of 55° on the 970M and 65° on the i7-4720HQ. I used to have an old Acer Aspire with the GT 640M which would run at more than 80° before the fan started to make an unreasonable amount of noise. It seems unusual how the fans in the Clevo will become so loud when there is still such a significant space for the temperatures to increase, before reaching the point where it could begin to have a negative effect on the components. I would have thought another 15° to 20° would make for a better target if trying to achieve a balanced ratio between temperature/noise production.

I tried using Clevo Control Center to adjust the fan profiles, but the manual mode seems limited in options to customise and the ones available don't make a whole lot of sense. With the fan start temperature set to 55°, stop temperature at 40° and full fan speed at 80% (Which is the maximum available), the noise levels are reduced tremendously whilst gaming but it seems to have gone from one extreme to the other as the fans are almost sitting at idle despite being in the middle of such an intensive 3D gaming session. As a result the CPU does hit an average temperature of more than 80° after a while. I wondered whether there was a better method of managing the fan speeds on this laptop, ideally in the form of a simple program which could run in the background?

 

Have you updated the BIOS/EC at all?

 

I haven't upgraded the BIOS at all since i've had the laptop. I bought it from a Clevo vendor in the UK called PC Specialist. They used to supply the BIOS on their website but the site was redesigned a few months back and now the option to download it doesn't appear to be visible. There was only ever one version of the BIOS supplied via the website, which presumably was the one which came with the laptop. I remember there used to be a message warning that flashing a BIOS other than the one supplied by PC Specialist would void the warranty, so i'd be a bit hesitant to change it unless there was a method to revert it afterwards.

 

Can you get in touch with them by phone? Is this company on the market? if yes, I would suggest to contact them and ask for an BIOS update, I had to do it as well since the latest is 1.05.01 for P650SE which I think you need. Now if this update will fix your fan noise? Well, I think 90% NOT but it is just my theory...

I would recommend:
- Do a clean windows install. DO NOT install all the cra*p from Clevo, and let windows to automatically detect and install drivers
- Install only the drivers which were not found ( in my case I never use the Clevo drivers)
- DO NOT use Clevo Control Center - you will do more harm to the laptop than helping it by using the app so DO NOT use it. It installs a stupid driver which breaks everything apart, big NO NO.

After a fresh win install and not clevo drivers crap, your laptop cpu/gpu fans will read the temperature properly and you will have a pleasant usage of your laptop.

In my case, the Cpu goes in 80C randomly but the fan doesn't do much noise unless I am playing games which is what it is ... Do you overclock? if yes , maybe you should not...

Again, be aware, DO NOT install unnecessary things that you do not need. Keep it clean in terms of software and it will work OK. Also to avoid high fan speed for the CPU which is definitely HOT for no reason :/ , go into the power management , battery right click and choose your settings -> advance and change maximum cpu performance while on batter and plugged to 98% meaning that even on battery or plugged he will not run at 100% this will have less to NO impact on the performance but it will not heat up that much.

Hope this works, but better give your seller a call and they will definitely help you rather that you fooling around with it


Good luck!

 

Also, maybe it sounds stupid but can you record the sound of the laptop while it reaches an uncomfortable sound level to you , please? Would like to compare to my Clevo P651SE model and give you more feedback if it is similar or it is something particular to the one you have.

@CivicJDM

 

Thanks a lot for the highly informative response, it is most appreciated. I will do as you recommended and contact PC Specialist regarding this problem first thing in the morning. Like you said, they'll be able to supply the BIOS which seems to be missing from the website and also inform me which version of the official Clevo BIOS it is based off. It would of course be good to have the latest version regardless of whether it solves the issue or not.

I have done several re-installations of Windows since i've had this laptop and it hasn't really made a difference to the problem. I always do as you recommended and ensure to only install the drivers and software which are absolutely nessacary. The only reason i've come to have Clevo Control Center back on here was simply in an effort to resolve the problems with excessive fan noise, but as we found out it has not made a difference. I do agree that this software in particular is completely useless and serves no purpose other than making things worse; for example my keyboard brightness will often change from what it was set to once Windows has booted. In fact i've just uninstalled it whilst writing this message and saved myself an additional 2.5GB of storage space, which is rather handy.

Thanks for the tips regarding the restriction of CPU usage in the settings. I had completely forgotten this option existed and it'll come in handy in the future for preventing overheating whilst rendering videos in Sony Vegas, where the CPU temperature usually heads in excess of 90°C. But it is a different story whilst gaming as the temperature does not often exceed more than 75° at worst. I will see whether i'm able to record a video of the noise levels as requested, although wouldn't the amount of noise you hear in the video depend on how far your volume is turned up whilst watching it? I'm not sure how accurate that would be. Unfortunately i don't have access to any equipment for measuring the decibel level of the sound, which would truly determine how loud it is.

 

In regards to my request of you posting an audio file which records the sounds of the laptop, I think you can record it while being close to the laptop , I would say it will pretty much make sense as you always play close to your laptop, or a least I am doing that so I can make an opinion. I know how my laptop sounds and I could use to measure the sound. All in all, let us know what you solved with the company and how things are going.

Keep it *cool*

 

Thanks a lot for all the assistance so far. I was just about to send this message off to PC Specialist, but is there any way for me to check which version of the BIOS i'm running by myself? It would make matters a lot easier since I would know for sure which version i'm running rather than just taking their word for it, and i'd have evidence to push them into supplying a new version should it be out of date. I managed to find this BIOS number in the 'System Information' dialogue but i'm not sure whether it's what i'm looking for, since I haven't been able to find anything on Google in regards to a 1.03.01 BIOS for the P650SE. (The closest seems to be 1.03.03 from December 2014)