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    *** Official Clevo P775DM2/3(-G)/P75xDM2(-G) (Sager NP9152/NP9172) WINGMAN 2.0/BATMAN 3.0 Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan@HIDevolution, Aug 3, 2016.

  1. joluke

    joluke Notebook Deity

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    Palkeo mirror
     
  2. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Latest BIOS for that model is 1.06.09, don´t use the 8MB file for full flash, you can use the 8MB to flash the ME, like this:
    fptW64 -f P7xxDM3.BIN -l 0x200000 -y

    Use the smaller 5MB rom file to flash the bios after that, without rebooting, like this:
    AFUwinx64.exe BIOS.ROM /p /b /n /r

    PM me if you need the stock CLEVO files.
    You should contact your point of purchase to supply you with their BIOS, sometimes re-sellers have their own bios with oem information and logos, flashing other version might just void your warranty.

    EDIT: Just noticed the process i explained is if you are doing it inside windows, also forgot to mention that the first step only works after running WMeset.exe.

    If you do it in DOS or EFI use the corresponding replacements for fpt and afu.
     
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  3. joluke

    joluke Notebook Deity

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    Cool! Yep i ran WMeset.exe before flashing, thats why i noticed the error and could save it to ask here :)

    Sent ya a PM
     
  4. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    They wanted close to 1,000USD last I checked.
     
  5. theycallmeprophet

    theycallmeprophet Notebook Enthusiast

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    Getting desperate... I need your help or ideas!

    I have a XMG U717 (P775DM3,) with a delidded 7700k, NVIDIA 1080, 32GB memory, 2 crucial 750Gb and Samsung 250 PCI SSD. At first it was NVIDIA card which was damaged and was replaced.
    It worked for a while and when a game crashed i thought it is the game (e.g. Battlefield 1) but now as more I try all new games are crashing within 10 minutes. Sniper Elite 4, Battlefield 1, Sniper Ghost Warrior 3, etc, all are crashing.
    I installed the OS several times, tried also different graphic driver, still the same. I tried max or overclocked fan setting. Neither the CPU or the GPU is overclocked - only under clocking (via Throttlestop or bios). EC and BIOS are the latest i find on the XMG site. The PC stands on a cooler master U3. When I checked the temp. neither CPU or GPU are over 90 degrees. Drivers and windows are at the latest version. The system is on the 250GB Samsung and the games are on the crucial SSD. No dust on the fans at all. I also tried to set in the bios the multiplier to 42, still the same. I life in Singapore, but the room is never over 26 degrees Celsius.

    When a game is crashing I still can CTRL-ALT-DEL and kill the hanging game.The Notebook does not reboot, just the game hangs and sometimes continues to music. This is a pure gaming machine so except Google Chrome and downloading I hardly do anything else except gaming.

    Can this be caused from a driver, or is this (again) a hardware fault?

    Any idea or suggestion is more than welcome!

    Thanks
    M
     
  6. raiden87

    raiden87 Notebook Evangelist

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    Sounds like a faulty driver for me or maybe harddisk/ssd error. Best thing to Test if its CPU for 1h or more, after that unigine and See if it crashes again.
     
  7. theycallmeprophet

    theycallmeprophet Notebook Enthusiast

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  8. raiden87

    raiden87 Notebook Evangelist

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    Sounds like it. Maybe it gets to got and the Controller is producing errors or sonething like that
     
  9. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Have you used DDU Uninstaller for removing old graphics drivers before you install new? If not, try it. As well be sure Windoze Update don't overwrite Graphics drivers with their own. Download and use Who Crashed to see if you can find something in the crash log. If Yoo find, search it Up on the web.
     
  10. Xavier2612

    Xavier2612 Notebook Consultant

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    I had the same issue with GPU card. Ask your reseller to replace heatsink this time. Your 7700k is delidded right? You should not get 90C after delidded cpu lol. Try resolve asap as soon you may have another hardware problem (GPU,MB) .
     
  11. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    half the games you mentioned have very poor support and have had a long list of horrible driver support. Like BF1 especially. It's usually the graphics driver. Can it run a firestrike bench or pass the stress test ?
     
  12. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    he said his temps are never over 90C.. meaning he has not actually given us a value of how high they go just that they are at the least 15C below threshold or 105C
     
  13. Xavier2612

    Xavier2612 Notebook Consultant

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    mine crash after 85c . Current Gpu never hit more then 72c OC profile
     
  14. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    We talking same laptop here ? Thats really low... might be something else. Like maybe your temps are not accurate (Or was it set to 85C in the bios ?)
     
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  15. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    7700K run hotter than 6700K. From @Xavier2612's sig he have 6700K
     
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  16. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    I don't know if the 7700K runs hotter, is that proven somewhere ? Most of what I;ve seen is less effective cooling on the 7700K because of the lowered IHS and the way sloppier pasting they did underneath it as well.
     
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  17. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    I mean I have the proper info about this someplace. I will see if I can find it :) But No guarantee :eek:
     
  18. theycallmeprophet

    theycallmeprophet Notebook Enthusiast

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    Yes I used DDU, also installed only the main driver this time, not all the bloatware from Nvidia. I think I used all the driver from the previous months...
    Does someone has a Samsung MZVPW 256HEGL (961 OEM), in HWinfo64 there is a drive temperature 2 (up to 90 degrees for the 2ns sensor) which is very high. but non of my other drive reports any 2nd sensor.
    Firestrike runs fine (17224 - no clue if good) according to HWinfo64 the max temp is GPU 73 Celcius and the CPU is max is 83 degrees celcius.
     
  19. Frits@LaptopParts4Less

    Frits@LaptopParts4Less Company Representative

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    I believe we have the same issue with a P775, 7700K and GTX 1080. I think some of the 7700K have issues with the standard undervolting of -100. Can you change this via control center to -80 and see if you still get crashes?
     
  20. Biosci3c

    Biosci3c Notebook Consultant NBR Reviewer

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    I'm starting to consider a P775DM3-G, but I'm curious about the keyboard and the speakers. I currently have an MSI GT60 derivative (PowerPro 5:8-770m), and I consider the keyboard to be "decent" and the speakers to be "not bad". If they are both relatively on par with what I've got, that's fine.

    I'm planning to buy from HIDEvolution and get the 7700k and a 1070. I see that they mandate a delid and undervolt, so how loud is this going to be under load? My current machine can get really noisy if I don't keep it dusted and put it under gaming load (sounds almost like a hairdryer). Some noise is fine but I don't want to have to crank the speakers way up to hear what is going on.
     
  21. 5P4MB0T

    5P4MB0T Notebook Guru

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    Could somebody send me the latest clevo stock BIOS (v1.06.09) and EC (EC1 is v1.06.06, I think - not sure if there has been any update for EC2 since the Kaby Lake update) files for the P775DM3-G?

    I already contacted my reseller, but their support has been a bit slow lately and I need these files ASAP.
     
  22. aziraphaleUK

    aziraphaleUK Notebook Consultant

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    Have you checked here

    https://repo.palkeo.com/clevo-mirror/P7xxDM23G/
     
  23. 5P4MB0T

    5P4MB0T Notebook Guru

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  24. Tony Palmer

    Tony Palmer Notebook Evangelist

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    Does anyone here know who manufacturers the heatsink for the p775dm3-g? Also are they available for private purchase?
     
  25. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes so long as you are ordering batches in the 1000s they can do what you want ;)
     
  26. Tony Palmer

    Tony Palmer Notebook Evangelist

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    Ok so I could get one from reseller if they'd be willing to sell one but not from the manufacturer.
     
  27. Meaker@Sager

    Meaker@Sager Company Representative

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    There should be spares around to sell yes.
     
  28. Tony Palmer

    Tony Palmer Notebook Evangelist

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    Any recommendations on who to ask?
     
  29. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Is the heatsink actually damaged? What kind of damage are we talking about?
    Or is it just a case of poor contact?
    If it is it will perform even better then a new one if you correct the gap with a copper shim/sheet.
    We usually solder a shim/sheet if we detect that the cooler is not making 100% perfect contact. Amazing results.
     
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  30. aziraphaleUK

    aziraphaleUK Notebook Consultant

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    I would try fitting a shim first yourself, 30mm x 30mm x 0.5mm> with some LM should do the trick with a bit of undervolting
     
  31. Meaker@Sager

    Meaker@Sager Company Representative

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    If it's just the cpu then the Bitspower Skylake IHS works very well too.
     
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  32. XMG

    XMG Company Representative

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    If you really want to purchase one yourself then the best people to ask are at the Clevo Service Center in the UK:

    http://www.clevo.com.tw/clevo_contact.asp?lang=en

    The service centers are not actually Clevo, but centers setup to assist direct Clevo customers (i.e. businesses who purchase chassis from Clevo) with local support and spare parts services. Some companies also use the service centers to do their RMA work for them.

    PCS would be able to either purchase spare heatsinks or order more stock, separate to the ones that come with new chassis. But if you contact the UK center directly they will sell you a heatsink if they have it in stock, or order one in for you (this could take 2-3 weeks depending on their next scheduled delivery).

    But if you're not happy with the heatsink that your seller supplied, your first port of call should be with them.

    You'll see solutions such as what @John@OBSIDIAN-PC explained, or alternatively we just reject heatsinks that don't make acceptable contact. Having a delidded CPU make more of a difference in this chassis than any other, but only a small number of companies (us included) offer this service.
     
  33. Tony Palmer

    Tony Palmer Notebook Evangelist

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    I would try that but the heatsink itself doesn't fit properly into the screwing mounts. They've clearly sent it back from RMA with it botched. I noticed it the moment they sent me the replacement.
     
  34. Tony Palmer

    Tony Palmer Notebook Evangelist

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    when it arrived it had dents in the heatpipes I'm not sure if from manufacturing or transport, however when I tried to install it was almost as if it was folded slightly into a V direction so I couldn't actually fit it in without screws going in almost sideways. I'd be happy to try shims or even the bitspower IHS as I've already delidded.
     
  35. aziraphaleUK

    aziraphaleUK Notebook Consultant

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    Maybe when you have it apart again you could post a pic or two, to see what members think about the state of the heat sink
     
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  36. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Yeah showing some pictures might help.
     
  37. Tony Palmer

    Tony Palmer Notebook Evangelist

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    I'm going to open it tomorrow if I get time. Will show some pics of the poor fitting heatsink. I fear they may have "manipulated" it to get it in. Regardless it is going back once more until I get satisfaction. Once it's working fine I'm selling it.
     
  38. Biosci3c

    Biosci3c Notebook Consultant NBR Reviewer

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    Pulling this up because it got buried. Can anybody talk about the noise level, keyboard, and speakers, or direct me to where this is discussed in this thread? Thanks.
     
  39. Tony Palmer

    Tony Palmer Notebook Evangelist

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    this is my second Clevo, the Keyboard isn't great it's small and the keys don't travel well. It's functional, however the sound is good compared to my previous Clevo and other machines I've seen. The fans on full are very loud and if you do have issues with heat and throttling then you'll be hearing them a lot. May not be so bad if you have a pre-delidded machine and a 1070 and they will be cooler than stock parts. Once I delidded mine and used liquid metal (6700k and 1080 with 150 undervolt) mine ran very well on high end games with almost no noise if you prefer cooler machine though you do need the fans running either overclock or custom settings. Full fans sounds very loud
     
  40. edryr

    edryr Notebook Consultant

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    Too bad that's the points where 775dm3 aren't good at. Keyboard is really bad, as explained by tony ( no wonder many switched to msi steelseries keyboards back in 150/170em time ), with so many bugs and worst control software ever, noise can really become a pain, and speakers aren't good either. If you tried some msi/high end asus, just one piece of advice, buy some good portable speakers and donct inflict internal speakers upon yourself.
     
  41. Tony Palmer

    Tony Palmer Notebook Evangelist

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    I've since heard from my seller today explaining that (the person I'd been speaking with that is) they are very unhappy someone from their team has failed to acknowledge that the heatsink would not mount without direct manipulation and did not work correctly. They've offered me to send it back once more with high priority for a brand new heatsink and an express apology. Much better but a bit late.
     
  42. aziraphaleUK

    aziraphaleUK Notebook Consultant

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    Well lets hope this one actually fits this time.
     
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  43. Biosci3c

    Biosci3c Notebook Consultant NBR Reviewer

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    Ah well that's a shame. If I'm going to be buying speakers and a keyboard, I think I'm going to start looking at building a small desktop instead and just using my MSI for "portable" productivity.
     
  44. joluke

    joluke Notebook Deity

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    Well did a repaste and cleaned my heatsinks properly with Arctic MX4 and did a little undervolt to my cpu voltage offset to -0.115mV

    Currently running 38ºC on CPU on idle and 77ºC in full load.

    GPU running at 40ºC in idle and 81ºC in full load.

    Are these good temps?

    Very happy with this machine
     
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  45. theycallmeprophet

    theycallmeprophet Notebook Enthusiast

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    I tried now on my notebook (XMG U717) to under clock it to only -70mV (instead of the default- 100mV) still the same the games are crashing. When I look into the event viewer is see the following error message: "Display driver nvlddmkm stopped responding and has successfully recovered." Any ideas? Or is again the HW damaged? It is not the fault from Schenker (XMG) but I am loosing the fun on the quite expensive device...
     
  46. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Try running stock and test different graphics drivers. Uninstall drivers with DDU in safe mode, restart and install the drivers as usual. You can also download Who Crashed and see what the log tells you. Google the results from the crash log if you see some.
     
  47. joluke

    joluke Notebook Deity

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    How are your temperatures? Did you try a repaste? Usually nvidia drivers don't deal that great with thermal throttling... and that can be your problem..
     
  48. theycallmeprophet

    theycallmeprophet Notebook Enthusiast

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    It was re-pasted from Schenker (XMG) when they delidded the CPU and exchanged the Nvidia 1080 (i think it was Kyronaut or something like this), temperatures are fine- never over 90 degrees for GPU.
    Unigine runs fine on max, Aida64 runs fine. all test/benchmark are OK. as soon as I play a new game - crashes."OLD" games like Wolfenstein runs fine for hours. I think I have to send it in again. (problem is I am in Asia and loose every time few months).
    Could it be any of the drivers? Or any WIN update (I am on the latest updates). Notebook is also on a U3 cooling stand all the time. I just want to try all possibilities before I send it in.
    ALways used DDU and tried different NVIDA drivers (original (which does not support all games, special ones from the forum, and few of the latest ones).
    Machine runs on stock speed (-100 in BIOS). GPU stock all the time. Tried -70 or -140 for CPU, no different. Last time when the GPU was damaged it crashed during Benchmarks already, but now, I am lost.
    Thanks for all the suggestions!
     
  49. joluke

    joluke Notebook Deity

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    Its just weird. What drivers are you trying? I've got the same machine as you despite the cpu being the 6 series (which runs a bit cooler) but everything else is the same. No problems here with nvidia 384.80 drivers
     
  50. theycallmeprophet

    theycallmeprophet Notebook Enthusiast

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    I use all the latest updated drivers. Installed the drivers with the Obsidian tools.
    It drives me crazy because I don"t see the pattern, nothing else installed except Chrome, Razor Synapse (for keyboard & mouse), Origin & Steam.
     
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