*** Official Clevo P775DM2/3(-G)/P75xDM2(-G) (Sager NP9152/NP9172) WINGMAN 2.0/BATMAN 3.0 Lounge ***

Palkeo mirror

 

Latest BIOS for that model is 1.06.09, don´t use the 8MB file for full flash, you can use the 8MB to flash the ME, like this:
fptW64 -f P7xxDM3.BIN -l 0x200000 -y

Use the smaller 5MB rom file to flash the bios after that, without rebooting, like this:
AFUwinx64.exe BIOS.ROM /p /b /n /r

PM me if you need the stock CLEVO files.
You should contact your point of purchase to supply you with their BIOS, sometimes re-sellers have their own bios with oem information and logos, flashing other version might just void your warranty.

EDIT: Just noticed the process i explained is if you are doing it inside windows, also forgot to mention that the first step only works after running WMeset.exe.

If you do it in DOS or EFI use the corresponding replacements for fpt and afu.

 

Cool! Yep i ran WMeset.exe before flashing, thats why i noticed the error and could save it to ask here

Sent ya a PM

 

They wanted close to 1,000USD last I checked.

 

Getting desperate... I need your help or ideas!

I have a XMG U717 (P775DM3,) with a delidded 7700k, NVIDIA 1080, 32GB memory, 2 crucial 750Gb and Samsung 250 PCI SSD. At first it was NVIDIA card which was damaged and was replaced.
It worked for a while and when a game crashed i thought it is the game (e.g. Battlefield 1) but now as more I try all new games are crashing within 10 minutes. Sniper Elite 4, Battlefield 1, Sniper Ghost Warrior 3, etc, all are crashing.
I installed the OS several times, tried also different graphic driver, still the same. I tried max or overclocked fan setting. Neither the CPU or the GPU is overclocked - only under clocking (via Throttlestop or bios). EC and BIOS are the latest i find on the XMG site. The PC stands on a cooler master U3. When I checked the temp. neither CPU or GPU are over 90 degrees. Drivers and windows are at the latest version. The system is on the 250GB Samsung and the games are on the crucial SSD. No dust on the fans at all. I also tried to set in the bios the multiplier to 42, still the same. I life in Singapore, but the room is never over 26 degrees Celsius.

When a game is crashing I still can CTRL-ALT-DEL and kill the hanging game.The Notebook does not reboot, just the game hangs and sometimes continues to music. This is a pure gaming machine so except Google Chrome and downloading I hardly do anything else except gaming.

Can this be caused from a driver, or is this (again) a hardware fault?

Any idea or suggestion is more than welcome!

Thanks
M

 

Sounds like a faulty driver for me or maybe harddisk/ssd error. Best thing to Test if its CPU for 1h or more, after that unigine and See if it crashes again.

 

@raiden87: why an SSD error?

 

Sounds like it. Maybe it gets to got and the Controller is producing errors or sonething like that

 

Have you used DDU Uninstaller for removing old graphics drivers before you install new? If not, try it. As well be sure Windoze Update don't overwrite Graphics drivers with their own. Download and use Who Crashed to see if you can find something in the crash log. If Yoo find, search it Up on the web.

 

I had the same issue with GPU card. Ask your reseller to replace heatsink this time. Your 7700k is delidded right? You should not get 90C after delidded cpu lol. Try resolve asap as soon you may have another hardware problem (GPU,MB) .

 

half the games you mentioned have very poor support and have had a long list of horrible driver support. Like BF1 especially. It's usually the graphics driver. Can it run a firestrike bench or pass the stress test ?

 

he said his temps are never over 90C.. meaning he has not actually given us a value of how high they go just that they are at the least 15C below threshold or 105C

 

mine crash after 85c . Current Gpu never hit more then 72c OC profile

 

We talking same laptop here ? Thats really low... might be something else. Like maybe your temps are not accurate (Or was it set to 85C in the bios ?)

 

7700K run hotter than 6700K. From @Xavier2612's sig he have 6700K

 

I don't know if the 7700K runs hotter, is that proven somewhere ? Most of what I;ve seen is less effective cooling on the 7700K because of the lowered IHS and the way sloppier pasting they did underneath it as well.

 

I mean I have the proper info about this someplace. I will see if I can find it But No guarantee

 

Yes I used DDU, also installed only the main driver this time, not all the bloatware from Nvidia. I think I used all the driver from the previous months...
Does someone has a Samsung MZVPW 256HEGL (961 OEM), in HWinfo64 there is a drive temperature 2 (up to 90 degrees for the 2ns sensor) which is very high. but non of my other drive reports any 2nd sensor.
Firestrike runs fine (17224 - no clue if good) according to HWinfo64 the max temp is GPU 73 Celcius and the CPU is max is 83 degrees celcius.

 

I believe we have the same issue with a P775, 7700K and GTX 1080. I think some of the 7700K have issues with the standard undervolting of -100. Can you change this via control center to -80 and see if you still get crashes?

 

I'm starting to consider a P775DM3-G, but I'm curious about the keyboard and the speakers. I currently have an MSI GT60 derivative (PowerPro 5:8-770m), and I consider the keyboard to be "decent" and the speakers to be "not bad". If they are both relatively on par with what I've got, that's fine.

I'm planning to buy from HIDEvolution and get the 7700k and a 1070. I see that they mandate a delid and undervolt, so how loud is this going to be under load? My current machine can get really noisy if I don't keep it dusted and put it under gaming load (sounds almost like a hairdryer). Some noise is fine but I don't want to have to crank the speakers way up to hear what is going on.

 

Could somebody send me the latest clevo stock BIOS (v1.06.09) and EC (EC1 is v1.06.06, I think - not sure if there has been any update for EC2 since the Kaby Lake update) files for the P775DM3-G?

I already contacted my reseller, but their support has been a bit slow lately and I need these files ASAP.

 

Have you checked here

https://repo.palkeo.com/clevo-mirror/P7xxDM23G/

 

Sure, but its respective section hasn't been updates since the KL update dropped.

 

Does anyone here know who manufacturers the heatsink for the p775dm3-g? Also are they available for private purchase?

 

Yes so long as you are ordering batches in the 1000s they can do what you want

 

Ok so I could get one from reseller if they'd be willing to sell one but not from the manufacturer.

 

There should be spares around to sell yes.

 

Any recommendations on who to ask?

 

Is the heatsink actually damaged? What kind of damage are we talking about?
Or is it just a case of poor contact?
If it is it will perform even better then a new one if you correct the gap with a copper shim/sheet.
We usually solder a shim/sheet if we detect that the cooler is not making 100% perfect contact. Amazing results.

 

I would try fitting a shim first yourself, 30mm x 30mm x 0.5mm> with some LM should do the trick with a bit of undervolting

 

If it's just the cpu then the Bitspower Skylake IHS works very well too.

 

If you really want to purchase one yourself then the best people to ask are at the Clevo Service Center in the UK:

http://www.clevo.com.tw/clevo_contact.asp?lang=en

The service centers are not actually Clevo, but centers setup to assist direct Clevo customers (i.e. businesses who purchase chassis from Clevo) with local support and spare parts services. Some companies also use the service centers to do their RMA work for them.

PCS would be able to either purchase spare heatsinks or order more stock, separate to the ones that come with new chassis. But if you contact the UK center directly they will sell you a heatsink if they have it in stock, or order one in for you (this could take 2-3 weeks depending on their next scheduled delivery).

But if you're not happy with the heatsink that your seller supplied, your first port of call should be with them.

You'll see solutions such as what @John@OBSIDIAN-PC explained, or alternatively we just reject heatsinks that don't make acceptable contact. Having a delidded CPU make more of a difference in this chassis than any other, but only a small number of companies (us included) offer this service.

 

I would try that but the heatsink itself doesn't fit properly into the screwing mounts. They've clearly sent it back from RMA with it botched. I noticed it the moment they sent me the replacement.

 

when it arrived it had dents in the heatpipes I'm not sure if from manufacturing or transport, however when I tried to install it was almost as if it was folded slightly into a V direction so I couldn't actually fit it in without screws going in almost sideways. I'd be happy to try shims or even the bitspower IHS as I've already delidded.

 

Maybe when you have it apart again you could post a pic or two, to see what members think about the state of the heat sink

 

Yeah showing some pictures might help.

 

I'm going to open it tomorrow if I get time. Will show some pics of the poor fitting heatsink. I fear they may have "manipulated" it to get it in. Regardless it is going back once more until I get satisfaction. Once it's working fine I'm selling it.

 

Pulling this up because it got buried. Can anybody talk about the noise level, keyboard, and speakers, or direct me to where this is discussed in this thread? Thanks.

 

this is my second Clevo, the Keyboard isn't great it's small and the keys don't travel well. It's functional, however the sound is good compared to my previous Clevo and other machines I've seen. The fans on full are very loud and if you do have issues with heat and throttling then you'll be hearing them a lot. May not be so bad if you have a pre-delidded machine and a 1070 and they will be cooler than stock parts. Once I delidded mine and used liquid metal (6700k and 1080 with 150 undervolt) mine ran very well on high end games with almost no noise if you prefer cooler machine though you do need the fans running either overclock or custom settings. Full fans sounds very loud

 

Too bad that's the points where 775dm3 aren't good at. Keyboard is really bad, as explained by tony ( no wonder many switched to msi steelseries keyboards back in 150/170em time ), with so many bugs and worst control software ever, noise can really become a pain, and speakers aren't good either. If you tried some msi/high end asus, just one piece of advice, buy some good portable speakers and donct inflict internal speakers upon yourself.

 

I've since heard from my seller today explaining that (the person I'd been speaking with that is) they are very unhappy someone from their team has failed to acknowledge that the heatsink would not mount without direct manipulation and did not work correctly. They've offered me to send it back once more with high priority for a brand new heatsink and an express apology. Much better but a bit late.

 

Well lets hope this one actually fits this time.

 

Ah well that's a shame. If I'm going to be buying speakers and a keyboard, I think I'm going to start looking at building a small desktop instead and just using my MSI for "portable" productivity.

 

Well did a repaste and cleaned my heatsinks properly with Arctic MX4 and did a little undervolt to my cpu voltage offset to -0.115mV

Currently running 38ºC on CPU on idle and 77ºC in full load.

GPU running at 40ºC in idle and 81ºC in full load.

Are these good temps?

Very happy with this machine

 

I tried now on my notebook (XMG U717) to under clock it to only -70mV (instead of the default- 100mV) still the same the games are crashing. When I look into the event viewer is see the following error message: "Display driver nvlddmkm stopped responding and has successfully recovered." Any ideas? Or is again the HW damaged? It is not the fault from Schenker (XMG) but I am loosing the fun on the quite expensive device...

 

Try running stock and test different graphics drivers. Uninstall drivers with DDU in safe mode, restart and install the drivers as usual. You can also download Who Crashed and see what the log tells you. Google the results from the crash log if you see some.

 

How are your temperatures? Did you try a repaste? Usually nvidia drivers don't deal that great with thermal throttling... and that can be your problem..

 

It was re-pasted from Schenker (XMG) when they delidded the CPU and exchanged the Nvidia 1080 (i think it was Kyronaut or something like this), temperatures are fine- never over 90 degrees for GPU.
Unigine runs fine on max, Aida64 runs fine. all test/benchmark are OK. as soon as I play a new game - crashes."OLD" games like Wolfenstein runs fine for hours. I think I have to send it in again. (problem is I am in Asia and loose every time few months).
Could it be any of the drivers? Or any WIN update (I am on the latest updates). Notebook is also on a U3 cooling stand all the time. I just want to try all possibilities before I send it in.
ALways used DDU and tried different NVIDA drivers (original (which does not support all games, special ones from the forum, and few of the latest ones).
Machine runs on stock speed (-100 in BIOS). GPU stock all the time. Tried -70 or -140 for CPU, no different. Last time when the GPU was damaged it crashed during Benchmarks already, but now, I am lost.
Thanks for all the suggestions!

 

Its just weird. What drivers are you trying? I've got the same machine as you despite the cpu being the 6 series (which runs a bit cooler) but everything else is the same. No problems here with nvidia 384.80 drivers

 

I use all the latest updated drivers. Installed the drivers with the Obsidian tools.
It drives me crazy because I don"t see the pattern, nothing else installed except Chrome, Razor Synapse (for keyboard & mouse), Origin & Steam.