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    *** Official Clevo P870DM/Sager NP9870-G Owner's Lounge - Phoenix has arisen! ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by NordicRaven, Sep 22, 2015.

  1. Meaker@Sager

    Meaker@Sager Company Representative

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    You do have to be careful when working with those as it's easy to pull them or not seat them right :)
     
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  2. bennyg

    bennyg Notebook Virtuoso

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    B173QTN01.2 yes?

    None of the banding issues from the original?
     
  3. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Yup, found a colour profile for the panel also.

    Sent from my SM-T560NU using Tapatalk
     
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  4. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Interestingly enough, the screen upgrade did not require me to reinstall the nvidia drivers.

    It means if I do choose to go 4K then I just need to replace the panel only.

    What to do with a 1080p gsync panel?
     
    Last edited: Dec 6, 2017
  5. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    hmmm...somewhere along the line the audio is only coming out of the left built-in speaker only but is OK when i have headphones plugged in.

    hmmm....did a wire get damaged or something? i might look later on but for now using headphones is fine.

    EDIT: Tore the laptop down again and managed to fix the speaker issue.
     
    Last edited: Dec 7, 2017
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  6. Brown bear

    Brown bear Notebook Enthusiast

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    guys who tell? graphics card gtx980 n16e-gxx-a1 from MSI Vortex will approach p870dm-g?
     
  7. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    hmmm.....i am having an issue where i cannot get an image from my laptop after doing a bios settings reset :(

    i think it might have to do with the GPU not being compatible with the BIOS and why i am not getting an image. sadly i don't have a spare GPU to test with :(

    EDIT: Been getting help from @Prema but I to no avail.
     
    Last edited: Dec 15, 2017
  8. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    @Mr. Fox I'm have issues with my laptop not booting correctly. I reset my bios settings and now the screen does not get any power.

    I've tried cmos resets, older screens to no avail. I'm worried I might have corrupted the BIOS.

    @Prema and @j95 have tried to help but nothing is working. I don't have a spare GPU to test.

    Sent from my SM-T560NU using Tapatalk
     
    Last edited: Dec 15, 2017
  9. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    It certainly sounds like a GPU issue (potentially firmware compatibility). If you have a programmer and 1.8V adapter (as I recall you do) try reflashing the stock vBIOS and see if perhaps that helps. It did work with the stock vBIOS, correct?
     
  10. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    tried that: didn't work.
    tried with no GPU: didn't work.
    tried CMOS reset: didn't work.

    I have ordered a better quality SOP8 clip.

    I tried to change the boot from UEFI to CSM so I could test something for @Prema but it didn't work.
     
  11. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Ah, so that could be it. I have had trouble in the past with that on my DM-G as well. Have you tried external monitor with mini-DP? Connecting mine that way revived it the last time it happened. The problem has not come back since. HDMI did not work, only mini-DP for some reason. You can use a mini-DP to HDMI adapter, not the HDMI port if you only have an HDMI monitor.

    If that does not work, try removing the CPU and powering on with the socket empty. Then shut down, disconnect power, and put the CPU back again.
     
    Last edited: Dec 15, 2017
  12. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    can a mini-dp to hdmi adapter work ok?
     
  13. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Yup. I have two of them and use the mini-DP adapters to connect the DM-G to two HDMI monitors. And, the mini-DP to HDMI adapters are really inexpensive.
    IMG_20171215_182831.jpg
     
  14. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    I'll give it a shot.

    Sent from my SM-N910G using Tapatalk
     
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  15. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    @thegh0sts - as far as you can tell, is the machine booting into Windows just black screen, or not booting Windows either?
     
  16. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Last I checked a UEFI drive can't boot when csm is active.

    When I boot it doesn't even power the LED back light on the screen.

    Sent from my SM-N910G using Tapatalk
     
  17. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Right, it does not power on the back light when I had the problem either.
     
  18. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    it's booting with video on the external monitor but how do i get it to display on the internal panel.
     
  19. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Nice. Glad to hear that. That is awesome news. Get it running correctly so you can use Windows. Reboot the machine a few times. Cold boot it a few times. Also, use the Entech Monitor Asset Manager and check the EDID of the internal LCD panel (not the external monitor) to make sure it is not corrupted. If everything seems OK. Turn the machine off and disconnect the monitor. Power up and see if it works. When that happened to mine I basically did all of those things and it was mysteriously self-healed and it has never given me any trouble since. @Prema and I never could determine why, but I think maybe what happened is the EDID that the system was trying to use at POST was somehow corrupted. My LCD panel was not. Maybe something corrupted in NVRAM that had to poop its pants or something. (While it is a popular idea now, using NVRAM to store firmware settings is still a sucky way to have a BIOS in my opinion... I despise NVRAM. The old legacy BIOS methodology was less susceptible to stupidity.)
     
    Last edited: Dec 16, 2017
  20. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    looks like it's back and running. the only downsides.

    1. The ribbon cable for the LED blacklighting for the keyboard broke from the constant opening and closing, so I might need to get a replacement keyboard. Personally I am not fussed about it not working but I would like to replace it when I put it up for sale.
    2. The 40pin EDP cable somehow got damaged so I can't use my 1440p screen and those cables are hard to find now. Fun while it lasted LOL
     
  21. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Damn it! Spoke to soon.

    Sent from my SM-T560NU using Tapatalk
     
  22. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    OK looks like it's settling down but I'll keep an eye on it. As a result of attempting to troubleshoot this thing I had to revert back to a stock VBIOS for my 1070. Once I get more ICD7 and a new SOIC8 clip I should be able to flash my modded VBIOS back.
     
  23. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    @Mr. Fox sometimes the laptop will crash like freeze on the desktop or go blank and never recover.

    What might the cause be?
     
    Last edited: Dec 16, 2017
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  24. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Try the stock vBIOS already?
     
  25. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    my clip broke so yeah that's all i can use.
     
  26. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    I've ordered a proper quality SOIC8 clip along with some more ICD7 so I can program the VBIOS chip again.

    I also found a seller and bought a replacement 4K EDP cable...well 2, one for a spare just in case so I can get 1440p back.
     
    Last edited: Dec 17, 2017
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  27. Meaker@Sager

    Meaker@Sager Company Representative

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    Did you match the pinout and storage?
     
  28. tranquil911

    tranquil911 Notebook Enthusiast

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    Glad to hear its mostly sorted theGh0sts. As mentioned on email Saturday morning let me know if you need me to send over a spare MXM card (780m) to help with troubleshooting
     
  29. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Please clarify.
     
  30. Meaker@Sager

    Meaker@Sager Company Representative

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    When getting a replacement chip, did you get an exact replacement or similar? If it was similar did you check it was the same in function?
     
  31. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    I did not get a replacement chip I bought a replacement SOIC8 test clip to program the VBIOS.

    I bought this clip along with some jumper leads.

    https://www.amazon.com/CPT-063-Test-Clip-SOIC8-Pomona/dp/B00HHH65T4

    I also bought replacment 4K EDP cable so I can reinstall the 1440p panel.

    EDIT: Maybe I'll record a video on how to flash a 1070 :p
     
    Last edited: Dec 18, 2017
  32. rch83177

    rch83177 Notebook Enthusiast

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  33. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Where in the laptop would I go to disconnect the lid's accent lighting?
     
  34. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    I finally received my replacement 4K EDP cables and depending on how things go I may resell the spare.

    I'm just waiting on my SOIC8 clip and jumper leads to arrive before I redo the upgrade so I can attempt to record a tutorial video on how to mod 10-series GPU :p
     
  35. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    the 1440p panel is now back in and the LED accent lighting from the lid was removed because it was too pesky to control without the CCC (which was clashing with my overclocking software). So I taped some thin craft cardboard to the back of the panel so now the backlight doesn't show though the slits.
     
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  36. Meaker@Sager

    Meaker@Sager Company Representative

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    At least it's a method you can undo if you change your mind :)
     
  37. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    personally not really LOL

    Also, are the 2.5" slots PnP?
     
  38. Meaker@Sager

    Meaker@Sager Company Representative

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    The 2.5" are not hot swappable if that's what you mean.
     
  39. tranquil911

    tranquil911 Notebook Enthusiast

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    Did/has anyone managed to get ram running at 3200mhz on a DM1?

    After many NVME resets, training of single dimms at a time and "its not going to boot is it moments" + the odd curse word managed to get the below 2x 8gb 3200 rated dimms running at 3000mhz 16-17-17-39 (133 x 11)

    https://www.gskill.com/en/product/f4-3200c16s-8grs#tabs-spec
     
  40. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    I can't overclock my RAM to even 2666MHz because it would just boot to a black screen.
     
  41. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you tried a single stick?
     
  42. ole!!!

    ole!!! Notebook Prophet

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    quick question @Meaker@Sager @Donald@HIDevolution and anybody who has had a 980/1080 in this laptop ie @Mr. Fox

    the 980/1080 GPU heatsink uses 2 fan, will it work in 870tm1? i want to replace my 1070 heatsink with this heatsink. iirc the MXM location shifted to the left to accommodate 980N/1080N instead of the old 980m. help!
     
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  43. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    That is correct. A 1080 heat sink will not fit in the chassis, nor will the 200W 980 heat sink swap out between DM-G and DM3 because the MXM slots are in a different position. The DM3, KM1 and TM1 GPU heat sinks should be swappable, but those models never had the 200W 980 GPU option available. 200W 980 heat sink also will not fit 1080 in the DM-G. It does not mate with the GPU.

    The only part you have incorrect is that 200W 980 did not use a different MXM slot arrangement than 980M. The options for the DM-G included 980M SLI or single 200W 980. The 200W 980 GPU was larger, but they made a heat sink specifically for it. SLI was not possible because it encroached on the space occupied by the slave GPU. What you might be thinking of is the fact that I did have a temporary test setup with 180W 980 SLI, but I had to mod the 980M heat sinks for that. A 180W 980 (MSI GPU) is not really wider than 980M, only longer.

    The 1080 die is in a different place on the PCB than 980/980M so those 4 heat sink retention screws do not line up. 1080 is also wider in the opposite direction than the 200W 980. Their dimensions are similar, but the 980 was wider in the direction of the slave MXM slot and 1080 is wider on the other side.
     
    Last edited: Jan 22, 2018
  44. ole!!!

    ole!!! Notebook Prophet

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    thanx for the info, i was about to purchase a dual fan GPU heatsink guy said its for 870DM-G and 870TM, kinda had doubts. i'll go after eurocom for parts so i know it'll definitely fit.
     
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  45. Meaker@Sager

    Meaker@Sager Company Representative

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    The vapor chamber cooler for 1080 SLI option is the best cooler to go for even for a single GPU on your machine.
     
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  46. Eurocom Support

    Eurocom Support Company Representative

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    As of today P870TM1-G upgrade kits for all of P870DM/DM2/DM3/KM1 models to P870TM1 (Coffee Lake) are available.
    Our P870TM1-G Ultimate Upgrade Kit includes the following:
    1/ Top Case
    2/ Bottom case
    3/ Motherboard middle frame
    4/ Motherboard (without CPU)
    5/ LCD Assembly Module (without LCD panel) but with a cable matching your LCD panel) or you can order new hiigher res LCD at extra charge.
    6/ CPU heatsink
    7/ GPU heatsink that matches your current GPUs (you would need to update VBIOS to TM1)
    8/ Unocked BIOS installed
    9/ There is no battery and AC Adapter included, so you can use them from your current system.
    If there is anything missing in this let our Team know so we can update
     
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  47. poprostujakub

    poprostujakub Notebook Consultant

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    So, what original parts remain after this upgrade? :D
     
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  48. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Had Clevo planned ahead, an upgrade would have required only a simple motherboard and CPU swap. Maybe a top panel to account for external port revisions. The revision of MXM slot placement, power button cable changes, eDP cable changes, bottom panel and motherboard frame changes, the necessity of replacing heat sinks, etc., etc. seems a little excessive.

    I think the explanation is that they did plan ahead and having this many changes and incompatibilities to a product that looks exactly the same on the outside not being a simple upgrade was a self-serving and carefully orchestrated strategy. They may as well have changed model names and totally redesigned it aesthetically to the extent that the notion of upgrading using parts from a completely different product would never cross anyone's mind.

    Limiting the span of years where service parts are available for an EOL product is also self-serving. " Sorry, we have discontinued that $50.00 part that you need to have a functional system and the one for the next year newer will not fit. Your $4000 laptop is obsolete now. But, we can sell you a new $4000 laptop."
     
    Last edited: Jan 24, 2018
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  49. Meaker@Sager

    Meaker@Sager Company Representative

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    Parts will still be available for repairs for some time on the older models.
     
  50. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    DM1 →DM2/3 →KM1 →TM1. All with minor changes, but enough to hamper easy upgrades. What next with 5th refresh? (IM1?) + The 4th missing fan and new chipset. And all based on same chassis.
     
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