*** Official Clevo X170KM-G/Sager NP9672M Owner's Lounge ***

All games except Warzone. Then I spoke to Xotic and we made changes in the Nvidia Control panel to set RTX preferred games to max settings. This worked until recently and now back to crashes. Just frustrated. I feel like I am stuck with a faulty $3700 laptop with no recourse.

 

thats news... anyone else with a longtime ownership have any input? another alternative is the sager gaming laptop that seems very basic but seems to be a powerhouse as well but with a 11700h for almost half the price

im not sure what 3080 laptop id want to get, but definitely something bulky since that more space for cooling and what not, im not doing asus again

 

I use liquid metal. Very good for GPU but CPU nearly no difference to good thermal paste. I think the limiting factor is the heatsink.

 

https://my.hidrive.com/share/yze8mg-wf8#$/BIOS and EC Firmware/CLEVO/X_Series/X170KM-G

You can flash EC only with efi shell. But its not complicated.
https://download.schenker-tech.de/package/bios-update-via-efi-shell/

 

Im sure there is recoarse ask them to replace your GPU. I was getting artifacts in game and massive GPU usagee loss and HID was like we are not seeing anything. I was like can you replace gpu because i spent 4000 notes on this and i have lost confidence in you. This would restore my confidence in HID and they did. I have no more artifacts and no more drops in GPU usage
I feel your frustration because i was dealing with the same thing was without my machine for over a month

 

Wait a minute you are saying you are getting crashes are you 100% they are GPU ?

 

i think ill look into a 11700k processor, i dont see that much of a gain in the i9

 

I5-11600K

 

I am curious to see the thermal difference from the 11700k vs 11700
The only thing i would ask is can you udnervolt a non k model ?

 

whats the reasoning behind the i5 decision?

funny... you know what i meant

 

The main bonus of i7 vs i9 is i9s are binned higher so they tend to be better silicon overall and run cooler. This has heightened worth in a laptop scenario.

 

the i9 runs cooler? im not sure on that, i saw a few comparisions and it ran a little hotter than the i7

 

In this scenario you have to look at it from their perspective too. Time (and parts) is money and having dealt with system support for years before, the problem is many of these scenarios end up being user error so they need to know with a high degree of certainty it is a hardware issue. But in your scenario, it was the GPU (or maybe an internal issue with the GPU install) that they were able to correct.

I had the same issue with my X170SM-G having numerous problems and ended up opening it up and going over everything with a fine tooth comb and fixed numerous internal issues and now it is running rock solid with no throttling CB23 running full tilt. I have a nickel plated IHS on the way that will be here tomorrow I'll be installing to kick it up a notch and get it running 5ghz or 5.1 ghz all core no throttling too.

I have a X170KM-G on the way and I am just going to assume there are going to be SOME issues I'll need to address but the ultimate goal is to break it down to the bones like I did my X170SM-G, install a highly binned 11900k in there, go over everything meticulously and get it running as sleek and optimal as my X170SM-G (in the sig) with no throttling but we will see.

 

It clocks higher too @ stock, but clock for clock, both running at 4.7ghz on average the 11900k will run cooler than the 11700k. 11900k's are binned 11700k's.

Of course if you go with an 11700k you can always underclock / undervolt (same as the 11900k), but with all things being equal 11900k's are better silicon.

 

but under load for gaming it seems the i9 is running a bit hotter for just a few more frames

 

Every chip is different. Silicon quality in 11th gen, especially at the 8/16 level varies greatly. We are talking some differences up to 40w at stock. Intel purposely binned their 11th gen 8 core parts and better silicon that could handle their ABT were made 11900k's. You could go buy 5 different 11700k's or 11900k's, plug them into a motherboard, run them at pure stock and you would see a wide variance in Vcore, watts and heat under load.

What I'm saying is on average 11900k are of higher silicon quality than 11700k. This is a fact.

 

Yeah... no beef with Xotic or Sager. I will try the diplomatic approach with Xotic and see what's up with a replacement GPU or possibly power adapters.

I've run in bone stock. With and without Control Center. New installs of windows. Still seeing shutdown crashes two or three times a week. I was pissed last night because it kept crashing when using with an external monitor. Not a engineer but feel comfortable with a computer.

Did a YouTube search and found a match to my crashes. I believe it is now power related with the gpu. I undervolted the gpu today and retested the external monitor with no crashes on multiple games.

I'm up for tweaks and mods but feel stock gaming should be expected.

 

Interesting. It should be the opposite. Liquid metal is supposed to yield a higher temperature reduction on the CPU than the GPU due to the higher thermal density of the CPU.

Is the CPU delidded? The biggest difference comes from using liquid metal between the CPU die and CPU IHS. It doesn't do much to improve thermals if it's between the heatsink and the CPU IHS and the CPU hasn't been delidded.

I can do 5.1 GHz all core in my X170SM-G indefinitely without any thermal throttling. It's awesome. 5.4 Ghz all core is possible too, but only for a short duration.

Man I'd love to get my hands on one of those amazing samples that can do 5.7 GHz all core at less than 1.42v. Unfortunately they cost hundreds of dollars more than a random retail sample for only a 5.5% improvement on what I can already achieve. At this point, I'd rather get an 11900K for a significant increase in single core performance. Premamod for the X170SM-G needs an update to support one.

 

Undervolting your GPU ? Are you crashing at Bone stock or GPU undervolting could be causing the crash. I dont see why you would need to undervolt the gpu as it runs very cool with a good fan profile but thats mm opinion
Also you never said what the arror message was when it crash ?

 

I agree 100% with you. I think its good to provide Visual evidence to see what is actually happening. Crashes could be anything and with now Error message its hard to know what the issue is. Thats why i took video to show HID and was patient with the process because i understand sometimes its driver error or something didnt get intsalled right.

 

ok, so ill look into an avadirect laptop with an 11900k then, and not bother with liquid metal

 

You need to check the condition of the thermal pads on the VRM zones of the video card, it looks like there are problems with the fit and as a result, the VRM components overheat and the protection is triggered. And after you lower the voltage on the GPU, the heating has decreased and the VRM components do not reach their peak temperatures.

 

Each and every VRM must have good contact, I'd one chip does not you can have issues like this.

 

The laptop is powering completely off when it crashes. Black screen. This happening bone stock. There is no error message. I'm undervolting to prevent the gpu from exceeding 1 volt. I have it set to .975

 

@votehart Whats the error message when it crashes ? I wouldnt take it apart thats your only recourse is you didnt touch it. If you take it apart they going to say you messed with it and void warranty

 

What do you mean powering off ?

 

Thank you. I have been avoiding digging in that much but I guess it is time.

 

I mean the laptop is playing a game one second and then completely powers off the next second.

 

Why are you undervolting ? If you are undeevolting then thats not bone stock. Check Event Viewer when it does this ?

 

@votehart What bios are you on ? is OC enabled in BIO ?

 

I am undervolting to prevent the gpu voltage from exceeding 1 volt as I believe the crashes are related to power. Whether the power adapters or the gpu. One commenter noted it could be the vram overheating.


As noted a couple of time. The crashes were happening with the laptop bone stock. The crashes have stopped now that I've undervolted the gpu. However this is not ideal as there is some performance loss in some games.

 

I'm not sure what bios. I've never updated them. OC is enabled. CC has been uninstalled.

 

Thank you. Do you have a suggestion on which thermal pads and size to replace on the vram?

 

Ok well OC enabled has been causing crashes on this machine. What are you using to control the fans of the machine ? What are temps in game ?

 

You should be more worried about a GPU failure than performance loss. Not very advised run it at as is if you think or know the crashes come due heat issues/power related.

 

My concern is he/she uninstalled Control center so how is he controling his fans and thermals ? Im sure the bios has a default profile but not sure how good it is

 

I'd you are ever playing with speeds you should be keeping an eye on thermals.

 

Meaker, what's your preference in these machines? I7 or i9?

 

Depends on your use case.

 

Gaming, but if I ever get back to it, 3d design or video editing, but im also concerned on Temps and longevity

 

Personally if money isnt a object i would go with 10900k bcause its the only 10 core option

 

On avadirect it's a 10 dollar difference between the 10 and 11 series i9. But the i7 is quite a bit cheaper for what I see is a 2% difference, but then I'm hearing the i9 runs cooler when using less power, then there's a comparison where the 11700k is performing better than the 10900k for some reason

 

The 11th gen has a higher IPC so clock for clock, core for core it is ~20% faster than 10th gen.
So you will find in single or lower thread runs 11th will beat 10th consistently
If your workflow can take advantage of full 10/20 threads the 10850k/10900k is the better buy. Weaker per core performance but you get an extra 2 cores and 4 threads.

Basically, with socket compatibility between 10th and 11th and full support for both on the X170KM-G, it comes down to what is your work flow specifically and what do you need.

Gaming both are great.

For you, it seems to be coming down to either an 11700k for the savings or the 10850k for the 10 cores since you want to save some cash off of what you perceive to basically be the same as the 11900k and 10900k.

 

Do you think it best to RMA at this point?. Just had another crash with only web and office programs in use. Temps were certainly below anything risky.

 

Obsidian is what I started using last week. I had been using CC up until last week.

 

X170 if correct will be the last true DTR laptop. Max it out and use it many years down the road. The newer laptops will be more and more equal thin Apple books. Alienware x15 is etc already thinner than an Macbook Pro. And all the bigger 17 inch gamingbooks from whatever OEM will follow after. DTR's have reached dead end.

I would if you can't fix it. Remember you only see the core temps on GPU. You don't know the temps on the Gpu power delivery or vram. And there is no fun with an pc that crash here and there.

 

Because with a base clock of 3.9GHZ you can game all day long with turbo disabled and it pulls under 50watts meaning your GPU can run full power all day long and neither even break a sweat. My i5-11600k runs 50watts and less at 3.9GHZ under full load.

 

thats how I got to this laptop... Everything else barely had ports let alone more than 2 usb ports

 

In fairness even this laptop only has 3 USB ports. My old MSI GT73VRE TITAN had 5 USB

 

I miss my msi gt70, its been sitting so long that its too slow to use. Ive been using USB hubs for more ports