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    *** Official Sager NP9175 / Clevo P775TM Owner's Lounge! ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan@HIDevolution, Oct 6, 2017.

  1. Shark00n

    Shark00n Notebook Deity

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    How should audio be correctly configured on a P775TM.
    I've got realtek drivers and Sound Blaster Connect installed.

    Usually SBC is with all settings OFF because I mainly use headphones. But the speakers sound much louder and nicer with a few settings ON. That's pretty much the only reason I still keep it installed.

    Should Windows Audio settings be configured to 7.1 or left at Stereo? SBC has a virtual surround sound setting that works nicely on a few games (and even music) when using headphones. I guess Windows has to be at 7.1 for the software to have the info it needs, right?
    Also, should "Disable all sound effects" and "Immediate mode" be checked in the sound properties?

    What did you guys did in order to get the best audio you can out of the machine?
     
    Last edited: Apr 15, 2019
  2. jc_denton

    jc_denton BGA? What a shame.

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    Is p775tm1 not able to boot with 3200mhz ram on stock bios?

    I know xmp 3000 is spec, however it boots and runs fine at ~3100 (100*15*2+ odd clock) without using xmp. Ive tried manually setting timings and upping tWTR from 0 and runnig spec timings at 133*12.
     
  3. cq842000

    cq842000 Notebook Evangelist

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    I'm more interested in command rate. Have you ever tried getting them to run at 3000mhz at 1T?
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    I think most people have given up on 1t past this point.
     
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  5. Pp999a

    Pp999a Notebook Enthusiast

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    I would also like to know that!
    Any suggestions?
     
  6. jc_denton

    jc_denton BGA? What a shame.

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    I can't change command rate from the stock bios from what I've seen.

    But I'd still like to know if anyone had luck getting 3200mhz ram to boot on this machine? (stock bios)
     
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    3200mhz will depend on your motherboard and IMC for the most part.
     
  8. jc_denton

    jc_denton BGA? What a shame.

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    Thanks, guess 3100 is as close as I'll get.
     
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  9. cq842000

    cq842000 Notebook Evangelist

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    By the by, command rate can be changed in XTU, which alters the Bios on reboot.
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you done tests on that to see the difference?
     
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  11. cq842000

    cq842000 Notebook Evangelist

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    I have not. I assume it to be no more than a pipe dream. Worth chasing, only if somebody can achieve it.
     
  12. cq842000

    cq842000 Notebook Evangelist

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    Just tried to set 1T CMD rate in XTU and reboot, made no change.
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    If you don't get a change in how the machine behaves in memory tests it either reverted or is just not working.
     
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  14. cq842000

    cq842000 Notebook Evangelist

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    I can confirm that it does not work.Just a generic feature for boards that support it.
     
  15. jc_denton

    jc_denton BGA? What a shame.

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    Bummer.

    3100mhz is still cool, even if it wont do 3200. Tightening timings at that speed gets it pretty darn close if not better.
     
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  16. Meaker@Sager

    Meaker@Sager Company Representative

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    The tighter timings definitely matter more when you already have that much bandwidth.
     
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  17. S019

    S019 Newbie

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    Hey, I have a new P775TM1 from Xotic Pc with a i9900k and RTX 2080. Excellent machine and I'm loving it so far. I'm running the 4K panel with gsync now, however my ideal resolution would be 1440p. Does anyone know of any compatible 1440p panels that run at 120/144hz? Any hope of gysnc? I've already tried a B173QTN01.0 (AUO1096) with no luck. It appears to not be compatible with the newer Turing version of this laptop. Either that or I got a borked panel.

    Separately. In nearly every use case my GPU is being limited by power. Even after undervolting the CPU and GPU. This I think is expected under one 330W power supply considering my config. However, I have a splitter that works with this laptops power supply as well as multiple power supplies. When using 2 of the 330W power supplies I still get power limited on my GPU. Is there some hidden setting or config I need to change to take advantage of the 2nd power supply? Or is this simply a hardware limitation?
     
  18. hissy

    hissy Notebook Consultant

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    Hello, new P775TM1-G owner here. The Turing one from polish reseller Dream Machines, equipped with i5-9600k, RTX2070 and Prema's bios. They had so great advertisement. (not like i didn't know what Clevo p775 and premamod are...)
    It turned out somewhat disappointing, as it came, for some reason, with broken outdated Premamod. Waiting for fix now.
    And 115w locked "2070".
    But otherwise it's great... yeah. I hope someone finds a way to unlock that, it's perfectly capable of running full 2070, if properly underwolted.

    Have a question. I tried Obsidian software, as it said CCC is broken and that isnt, and their keyboard backlight app doesn't work for me. It runs, allows and saves all settings, but does nothing to actual keyboard. And backlight app is the single thing for which i need CCC actually. Any advices?
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    No 1440p panels will be validated with that combo. The panel would work but no internal g-sync.
     
  20. hissy

    hissy Notebook Consultant

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    Sad truth is, Clevo's RTX cards have stupidly low Powerlimit set and locked in their vBios.
     
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  21. AdamSupra

    AdamSupra Notebook Enthusiast

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    Laptop is finally here!! Last laptop is 13 years old! Got the 775-R from HIDev. What’s the first thing I should do to it?? Waiting to hear back from Ultramale to do all the windows mods.
    I’m a pro photog/videographer by the way.
    I wound up getting the i9700k with the RTX2070 and 32gb ram, 4K screen and all the thermal stuff from them.
    I did only get their standard 1tb HDD with the OS and bought drives myself. So need to install those. Got a NVME and another HDD. Need to transfer OS to the NVME.
    Want to get the computer set up nice before I start installing all my programs and setting up directories.
     
    Last edited: Apr 25, 2019
  22. CedricFP

    CedricFP Notebook Evangelist

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    Any chance of better quality screens coming to this model? From what I understand, the screens are just really average in all measures.
     
  23. Shark00n

    Shark00n Notebook Deity

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    Something weird is going on with my unit. Sometimes I lose brightness controls (Fn+F8/F9) and now my volume controls pretty much don't do anything. If volume is at ZERO then it's muted. If it's at 1 or 100 the volume is the same, no change. Always max volume....

    I have a fresh W10 install. Already reinstalled Realtek audio drivers. I'm on Obsidian Control Station
     
  24. Meaker@Sager

    Meaker@Sager Company Representative

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    Tried a different version of the control software/Intel drivers? Those are the two bits of software you are interfacing with.
     
  25. iRoxas

    iRoxas Notebook Guru

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    So uh, my fans are making this incredibly annoying grinding noise, can you remove them without removing the heatsink? I don't have any thermal paste atm.

    Also I think it's the reason my GPU is at 71 degrees right now.

    EDIT: I cleaned the fans of dust and hair and now my temps went down a lot. Didn't get rid of the sound completely, but I think I hear it less now.

    [​IMG]
     
    Last edited: Apr 26, 2019
  26. Meaker@Sager

    Meaker@Sager Company Representative

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    Compressed air is good so long as you hold the fan blades still.
     
  27. iRoxas

    iRoxas Notebook Guru

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    If I wanted to replace the GPU fan would I have to remove the top panel or just the keyboard to disconnect the connector?
     
  28. Shark00n

    Shark00n Notebook Deity

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    Only tried the latest version of the Control software. Think rolling back will help?
    The audio is fixed. It now responds well accordingly to Windows volume. No longer just ON or OFF.
    But now I also noticed that it doesn't want to sleep when the lid is closed... Even though the power settings should make it sleep.

    How do I go about correctly repairing or reinstalling the chipset driver?
     
  29. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    No need to fiddle with the Intel chipset driver (not even a real driver). Just the MEI driver. Dont forget backup before you start.

    Uninstall your old MEI driver then download and install from here.... http://forum.notebookreview.com/threads/intel-drivers-updates.782418/page-35#post-10892905

    Please turn of netwoork (wifi etc) when you do the process. Or you risk Win Update screw up with forced driver updates.

    Clean up afterwards with DriverStore Explorer (RAPR).

    https://www.deskmodder.de/wiki/index.php?title=Alte_Treiber_richtig_löschen_DriverStore_Explorer_Windows_10

    https://www.cio.com/article/3001691/how-to-reduce-unnecessary-drivers-in-windows-10.html
     
    Last edited: Apr 26, 2019
  30. Shark00n

    Shark00n Notebook Deity

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    hells yeah it's fixed! thanks pap
     
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  31. Meaker@Sager

    Meaker@Sager Company Representative

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    Follow the cable, probably just the keyboard if it goes round to the other side (not worked on these personally).
     
  32. jc_denton

    jc_denton BGA? What a shame.

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    The gpu fan connector on the p775tm1 is located under the graphics card. You'd have to remove the back cover, gpu heatsink, and pull the graphics card out.
     
  33. jmorvay

    jmorvay Notebook Guru

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    If this post is in the wrong forum, I apologize, but my Sager NP9176-G3 has an issue I've never experienced before and it appear to be happening more often. I also don't know if it's a hardware issue or a Windows issue, so I'd appreciate any advice or input anyone might have, especially if someone has experienced the same thing.

    What happens is that after the screen goes blank, basically the screensaver kicking in, if I try to move my mouse our click a key, the screen still stays off. I can't get it to come back on and the only way out is to do a hard shutdown. The computer boots back up fine, but as I said, this is happening more often, so I'm concerned. I've filed a tech support ticket with Sager, but I thought if I can possibly get some background and maybe even a solution, that would be great.
     
  34. craz8

    craz8 Newbie

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    I just received my NP9176-G2 last week, and I use it mostly for work, and don't use the GPU much. I did get the 4K screen and the RTX-2070

    Yesterday, I tried running a modern game - Final Fantasy XIV - and the computer just turns off before anything gets going. I can create a character, but gameplay is not possible at all. I just downloaded this tech demo ( https://www.guru3d.com/files-details/download-atomic-heart-technology-demo.html) to see if it's just the game, and it's not.

    For the tech demo, it's only once got past 10% loading before the computer just turns off. The fans are barely starting up when this happens, so it's not likely to be a heat issue.

    Are there any tools I can use to help diagnose this GPU problem?

    Edit: Here's the GPU-Z log on Dropbox
    https://www.dropbox.com/s/6ciz6q1saexjrt8/GPU-Z Sensor Log.txt?dl=0
     
    Last edited: Apr 27, 2019
  35. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Try Disable Fast Startup...
    The Pros and Cons of Windows 10's “Fast Startup” Mode - How-To Geek
     
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  36. rzrwolf

    rzrwolf Notebook Consultant

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    hey guys, can someone please link me latest bios for p775tm1 (non-g)? I have bought it as pc specialist octance IV, but you know their terrible support..

    I have found BIOSes on mysn.de for xmg, can i use them?

    UPD. Figured out myself - i have used XMG bioses to update up to 1.0.7.21 with EC update and finally started CCC 2.0.
     
    Last edited: Apr 28, 2019
  37. jmorvay

    jmorvay Notebook Guru

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    Maybe I didn't explain it quite clear, but this issue happens when the computer is already running. in the power options, you have the ability to specify how long before the screen turns off, which mine is set for 20 minutes. Typically, if I moved the mouse or hit a key, the screen would come back on, but now, it doesn't. The first time it happened, was during a game I was playing on Steam, in fact the screen did come back on, but the whole screen was filled with colored lines, as if the gpu went crazy. I couldn't recover and had to do a hard shutdown. The other times the screen didn't come back, was not during a game, but just from normal computer usage.

    I've read online that it really isn't necessary to have the screen shutoff these days, so maybe just disabling that would do the trick, but my curiosity as to why this is happening still lingers.

    For the record, I have disabled fast boot after I got the laptop, I also disabled the hibernate function too.

    What is really strange though, is that after getting this laptop (which had the latest version of Windows on it), the power options only showed the Balanced plan, and not the others that I was used to seeing (like the high performance one). I am suspecting that this issue may in fact be a Windows problem, but I've not found anything online that gives a solution, and why the latest build of Windows doesn't already provide all power plans, is beyond me.

    After the last time the screen gave me issues, I went head and reset the power plans, and then just modified the balanced plan to run like a high performance one (which I assume works, haven't tested it fully yet).
     
  38. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Hello. Not sure whats up with your system. But windows OS + Win Updates can sometimes screw up and make a mess. Same also Fast Startup. But here's a few options for you...

    Check out my previous post #2429 about IMEI. This driver is important for the whole sub system...

    Intel Management Engine Introduction: Built into many Intel-based platforms is a small, low power computer subsystem called the Intel Management Engine (Intel ME). This can perform various tasks while the system is booting, running or sleeping. It operates independently from the main CPU, BIOS & OS but can interact with them if needed. The ME is responsible for many parts of an Intel-based system. Such functionality extends, but it's not limited, to Platform Clocks Control (ICC), Thermal Monitoring, Fan Control, Power Management, Overclocking, Silicon Workaround (resolves silicon bugs which would have otherwise required a new cpu stepping), Identity Protection Technology, Boot Guard, Rapid Start Technology, Smart Connect Technology, Sensor Hub Controller (ISHC), Active Management Technology (AMT), Small Business Advantage (SBA), Wireless Display, PlayReady, Protected Video/Audio Path etc. Thus it is essential for it to be operational in order for the platform to be working properly, no matter if the advanced/corporate features are available or not.


    Second... Regarding missing power plan. Tested out change Power plan in “Windows Mobility Center” ?
    [​IMG]
    https://www.tenforums.com/tutorials/21434-choose-power-plan-windows-10-a.html

    https://www.tenforums.com/tutorials/43774-reset-restore-power-plans-default-settings-windows-10-a.html


    Another option is to use the screen saver
    https://www.thewindowsclub.com/customize-screensaver-settings-windows-10
     
    Last edited: Apr 28, 2019
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  39. jmorvay

    jmorvay Notebook Guru

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    Ok, so first off, I cannot verify if IMEI was installed (I assume it is), but for updating it, I'm wondering why it DOES need updated, since the laptop is only 30 days old. I went to the link you provided for the file, but I assume it is a modded file? Is it safe to use for my system?

    Second, why is it when I RESET the power plans, that I only get one, through the power options, even though my last Clevo-based system had all 3? I can access the mobility center, but it seems counter-intuitive to go that route, rather than just go to the power options, like anyone else would.
     
  40. hissy

    hissy Notebook Consultant

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    I have this same thing. I assume it's new windows default from some recent update. You can create new power plan, there it will propose all three old plans as templates to select from, select what you need and save without changes.
     
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  41. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Yes it's safe. The driver mod is just to remove Bloatware or and unnecessary system services. You can check MEI version on you notebook. Then compare it with latest driver version offered from you reseller, then download from there. Or just download and install from already posted link.
    How to check Intel ME driver version on Windows 10.

    There will always come new driver updates. Next can be released tomorrow. None know it before it pops up.
    Because Microsoft know better than you how you should run your computer Power plans disappeared after Windows 10 Fall update (1709)


    https://windowsreport.com/fix-windows-10-power-plans-missing/
     
    Last edited: Apr 28, 2019
  42. Meaker@Sager

    Meaker@Sager Company Representative

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    There is more of a power slider on the desktop now.
     
  43. craz8

    craz8 Newbie

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    I just installed and ran Passmark tests - this has the useful ability to stress the video card in specific ways.

    Everything works great - 2D and 3D - except for the DirectX 9 test, which barely gets going before the computer turns off. DirectX 10, 11 and 12, as well as the Computation tests and all of the 2D tests work and show numbers that are in the range I expect for this computer.

    So, how do I stop DirectX 9 from being used by any software? I haven't found an obvious way to remove the drivers.
     
  44. hissy

    hissy Notebook Consultant

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    Maybe reinstall dx9?
    though corrupted dx9 usually resulted just in software crashing on launch, but maybe RTX cards do it differently.
     
  45. jmorvay

    jmorvay Notebook Guru

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    A quick update folks, I had the screen issue happen on Sunday, got frustrated, and did something a bit drastic, but I think it was the best thing I did: blew away the OS and reinstalled. Funny thing though, after the reinstall, I noticed that the OS version was not the same as what I had (installed from supplied USB stick). Not that this is a bad thing, because since then, no more screen issues. I also noticed after installed all the drivers and apps for the components, that I have an app I didn't have before, SoundBlaster Connect, which dramtically changed the sound AND BASS of my laptop. This was something I inquired to Sager about, and the rep totally overlooked that fact.

    Bottom line, someone got creative and installed a version of Windows that caused an issue, as well as rushing the build and leaving out pertinent drivers and/or apps. The upside, my system is very stable now, great sound now, no more screen problem...I'm a happy camper. :)
     
  46. Meaker@Sager

    Meaker@Sager Company Representative

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    Our builds are done from images, so it would be very odd for software to be missing.
     
  47. Dikefalos

    Dikefalos Newbie

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    Hi I am having the exact same issues as you regarding the sound no bass and the sound is barely audible while gaming or watching you tube like it is almost muted and cannot find a solution anywhere I am really happy with the laptop otherwise but the sound is terrible compared to my old P870DMG I have sound blaster 2 installed on my laptop but it seems to make no difference could you please give me a guide on how you resolved your sound issue.
     
  48. jmorvay

    jmorvay Notebook Guru

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    Unfortunately, in order to really hear the sound from the speakers, you have to increase the volume to around 30 or 40, which is much higher than I had to with my old Clevo. As for the bass, you might have the SB Connect application on the driver disc that shipped with your system. I only found out about the app when i reinstalled my OS and used the disc to ensure all drivers were installed for the components.

    to Meaker@Sager, i cannot confirm nor deny about what image was used, but I can say for certain that things are much different now with the reinstall than what I got out of the box.
     
  49. Dikefalos

    Dikefalos Newbie

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    So basically the speakers are crap compared to the P870DM G that laptop was just brilliant out of the box like you my laptop was shipped with no software except for windows 10 it has taken me a month to get it right except the sound which is disappointing are the drivers for sound blaster 2 in your device manager I have installed SB connect onto my laptop but I cant find the drivers to see if I need to update them.
     
  50. jmorvay

    jmorvay Notebook Guru

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    That older system shipped with Creative Sound Blaster XFI, which the new ones do not. I guess Clevo "cut corners" by eliminating good laptop speakers for enhancing the headphone sound instead. I messed around with the SBC controls last night and got the laptop speakers sounding much better than they were, but still not to the quality of the previous laptop setup. This isn't a deal breaker for me personally, as I mostly use headphones, but occasionally like to have laptop sound, so with the new changes I made, it's much more tolerable.

    Come to think of it, I still have my old laptop, so I might get bold and try to switch out the new speakers for the old, especially the sub. Hehe ;)
     
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