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    *** Official Sager NP9877 / Clevo P870TM-G Owner's Lounge! - Phoenix 4 ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan@HIDevolution, Oct 5, 2017.

  1. Meaker@Sager

    Meaker@Sager Company Representative

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    He downgraded the 1080 to a 1060 for now.
     
    Meaker@Sager, Jun 3, 2020
    #3599
  2. jc_denton

    jc_denton BGA? What a shame.

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    Ah I see, at least that runs cooler :)
     
    jc_denton, Jun 3, 2020
    #3600
  3. Meaker@Sager

    Meaker@Sager Company Representative

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    It's fine for Wow and Diablo that's for sure.
     
    Meaker@Sager, Jun 3, 2020
    #3601
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  4. jc_denton

    jc_denton BGA? What a shame.

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    I can confirm that Doom runs smoothly in 35fps.
     
    jc_denton, Jun 3, 2020
    #3602
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  5. aez2007

    aez2007 Newbie

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    Anybody out there using 128GB? I'm trying to use it for two sizable VMs (and about a dozen small ones) once of which needs (ideally) an EGPU hooked to it. But going to 128GB seems to nix Thunderbolt support, at least on a Eurocom bios.

    I've heard rumors that it DOES work on other BIOSes, however?

    Any insight from my fellow 128ers?
     
    aez2007, Jun 16, 2020
    #3603
  6. jc_denton

    jc_denton BGA? What a shame.

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    Not to ruin your plans, but even if Prema bios does allow this, the only way to get it, is to buy the system from a Premamod reseller.
     
    jc_denton, Jun 18, 2020
    #3604
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  7. jc_denton

    jc_denton BGA? What a shame.

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    Or reaching out to Prema personally :)
     
    jc_denton, Jun 23, 2020
    #3605
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  8. jc_denton

    jc_denton BGA? What a shame.

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    When the 300Hz panels hit, assuming they use the same 40 pin eDP connector, will they need any firmware/bios modding to work in existing systems or be PnP?
     
    jc_denton, Jul 8, 2020
    #3606
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  9. Meaker@Sager

    Meaker@Sager Company Representative

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    So long as it's the same channel config then no, they should not AFAIK.
     
    Meaker@Sager, Jul 8, 2020
    #3607
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  10. jc_denton

    jc_denton BGA? What a shame.

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    That's actually great, changing the LCD on the P870 is a piece of cake. And being PnP, the 240/300Hz screens should be a nice quick mod.
     
    jc_denton, Jul 9, 2020
    #3608
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  11. Meaker@Sager

    Meaker@Sager Company Representative

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    The only thing to keep an eye on is the mounting.
     
    Meaker@Sager, Jul 9, 2020
    #3609
  12. jc_denton

    jc_denton BGA? What a shame.

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    When can you confirm/deny the difference between panel mounting?
     
    jc_denton, Jul 10, 2020
    #3610
  13. Tyranus07

    Tyranus07 Notebook Evangelist

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    Guys any chanche our machine would be able to get the new RTX 2080 Super to work? is it worth the upgrade from the GTX 1080 in that case?
     
    Tyranus07, Jul 11, 2020
    #3611
  14. jc_denton

    jc_denton BGA? What a shame.

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    2080S works in the P870, I'll ask Prema whether it needs a bios/vbios update or if it's PnP. However any P870 heatsink/vapor chamber needs to be modded to fit RTX cards.
    [​IMG]
     
    jc_denton, Jul 11, 2020
    #3612
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  15. Tyranus07

    Tyranus07 Notebook Evangelist

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    Modifying a heatsink doesn't sound like an easy task. There is maybe a part number for a compatible heatsink?
     
    Tyranus07, Jul 11, 2020
    #3613
  16. jc_denton

    jc_denton BGA? What a shame.

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    P870 is EOL, and doesn't officially support RTX outside of 3rd party boutique shops. HID used to mod their vapor chambers to fit RTX cards, so might be worth a shot asking them, or get a dremel tool and DIY.
     
    jc_denton, Jul 11, 2020
    #3614
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  17. Meaker@Sager

    Meaker@Sager Company Representative

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    I'd have to ask the guys to tear one down which could be a while. Probably nothing some double sided take won't sort anyway :p
     
    Meaker@Sager, Jul 11, 2020
    #3615
  18. jc_denton

    jc_denton BGA? What a shame.

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    There is always a way ;)
     
    jc_denton, Jul 11, 2020
    #3616
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    No more nails or super glue too technically :p
     
    Meaker@Sager, Jul 11, 2020
    #3617
  20. jc_denton

    jc_denton BGA? What a shame.

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    I'd have to kick coffee for a couple days to have steady hands for the dremel then.
     
    jc_denton, Jul 11, 2020
    #3618
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  21. Meaker@Sager

    Meaker@Sager Company Representative

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    Or replacement parts on hand :)
     
    Meaker@Sager, Jul 12, 2020
    #3619
  22. jc_denton

    jc_denton BGA? What a shame.

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    A second dual gpu vapor chamber? They are becoming a rarity, so would be a shame not to do a proper job first time around. :)
     
    jc_denton, Jul 12, 2020
    #3620
  23. Tyranus07

    Tyranus07 Notebook Evangelist

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    Guys my battery died a while ago. I wasn't as concerned because I'm always plugged-in but today accidentally unplugged the AC power brick from the laptop and the battery wasn't even able to keep the laptop powered on for 2 seconds, so I lost my gameplay and I was really pissed off. I have a couple of questions:

    1) Is the part number P870BAT-8?
    2) Please if you can recommend to me a trusted US based reseller for this spare part
     
    Tyranus07, Jul 12, 2020
    #3621
  24. jc_denton

    jc_denton BGA? What a shame.

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    Model: P870BAT-8
    P/N: 6-87-P870S-4273A
     
    jc_denton, Jul 13, 2020
    #3622
  25. Tyranus07

    Tyranus07 Notebook Evangelist

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    Thanks. Do you know any US seller for this part? On eBay I see only sellers from China

    Enviado desde mi G8441 mediante Tapatalk
     
    Tyranus07, Jul 13, 2020
    #3623
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  26. alaskajoel

    alaskajoel Notebook Deity

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    I'm skeptical you'll find one in the states, but my recommendation is to contact RJTech or maybe HIDevolution.

    I've also had a good experience with laptopbatteryexpress and they show a compatible battery in stock, but it isn't OEM.
     
    alaskajoel, Jul 13, 2020
    #3624
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  27. Meaker@Sager

    Meaker@Sager Company Representative

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    We have it listed in our accessories store.
     
    Meaker@Sager, Jul 13, 2020
    #3625
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  28. Tyranus07

    Tyranus07 Notebook Evangelist

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    I was checking the HID site, but couldn't find anything. What do you mean by the battery not being OEM? not a genuine part? something like that?

    Thanks! I'll check your website and get back to you if I have any doubts
     
    Tyranus07, Jul 13, 2020
    #3626
  29. alaskajoel

    alaskajoel Notebook Deity

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    Correct, it's not a genuine part but I've had success with them in the past.
     
    alaskajoel, Jul 13, 2020
    #3627
  30. Meaker@Sager

    Meaker@Sager Company Representative

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    I'm always cautious with batteries.
     
    Meaker@Sager, Jul 14, 2020
    #3628
  31. jc_denton

    jc_denton BGA? What a shame.

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    Try reaching out to them by mail or phone, since you already bought the system from them.
     
    jc_denton, Jul 14, 2020
    #3629
  32. jc_denton

    jc_denton BGA? What a shame.

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    Some things are not worth skimping out on, batteries and power supplies for instance.
     
    jc_denton, Jul 25, 2020
    #3630
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  33. Meaker@Sager

    Meaker@Sager Company Representative

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    Yep, definitely a floor you don't want to go below in cost/quality.
     
    Meaker@Sager, Jul 25, 2020
    #3631
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  34. electrosoft

    electrosoft Perpetualist Matrixist

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    What's the newest Thunderbolt firmware? I've been trying to get several docks to work and displayport flat out doesn't work (it isn't even recognized) and audio stutters and slows down my system if I plug in speakers or headphones to the dock.

    Ethernet and USB work fine, though.

    I also get the DMA violation BSOD on one of the docks.
     
    electrosoft, Aug 2, 2020
    #3632
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  35. Meaker@Sager

    Meaker@Sager Company Representative

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    I take it you moved the displayport signal to the thunderbolt ports in the BIOS?
     
    Meaker@Sager, Aug 2, 2020
    #3633
  36. electrosoft

    electrosoft Perpetualist Matrixist

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    Yep, I had to enable it in BIOS (along with a few other settings) to get the dock recognized

    One dock screeches with audio plugged in and no video out. It is a full powered TB3 dock w/ 60w support, A/V, ethernet, type C, USB, 2x DP.

    The other is non powered TB3 dock w/ 2x DP, USB and Ethernet (No audio).

    Both are from WAVLINK.

    I have an even smaller dock to try tonight that is HDMI out versus DP w/ ethernet and USB.

    Unit is running the newest Prema BIOS as of January 2020 when HID updated it for ks and 2080 support.
     
    electrosoft, Aug 3, 2020
    #3634
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  37. BillR

    BillR Notebook Guru

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    Anybody know how to get a video driver from HIDEvolution? They installed a custom 2070 3K NVidia driver and Windows lost it on the last update. Nobody answers my support ticket on their web site.
     
    BillR, Aug 7, 2020
    #3635
  38. Meaker@Sager

    Meaker@Sager Company Representative

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    What do you mean by custom 3k?
     
    Meaker@Sager, Aug 7, 2020
    #3636
  39. BillR

    BillR Notebook Guru

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    They patched an NVidia driver to fix a problem they had in early builds with the 3K QHD (2560x1440) LCD Panel.
     
    BillR, Aug 7, 2020
    #3637
  40. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you called them?
     
    Meaker@Sager, Aug 7, 2020
    #3638
  41. BillR

    BillR Notebook Guru

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    I guess that would be a sensible thing to do... Would have thought a support ticket would be high priority.
     
    BillR, Aug 7, 2020
    #3639
  42. Meaker@Sager

    Meaker@Sager Company Representative

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    New product launches and orders can swamp a bit so on if urgent usually a call is a good idea.
     
    Meaker@Sager, Aug 8, 2020
    #3640
  43. jc_denton

    jc_denton BGA? What a shame.

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    @Spartan@HIDevolution
     
    jc_denton, Aug 9, 2020
    #3641
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  44. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    @BillR
    PM me your ticket number or if you don't have one, give me your email address let me look it up and have tech support reach out to you.
     
    Last edited: Aug 9, 2020
    Spartan@HIDevolution, Aug 9, 2020
    #3642
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  45. electrosoft

    electrosoft Perpetualist Matrixist

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    Video problem fixed.

    New 1.4 cable to replace the old 1.2 cable
    Adjust OSUP setting in BIOS
    Adjust DDI -> TB3 in BIOS

    Audio problem on the one dock still persists but I'm not the only one to report audio issues with it so it is what it is. *shrug*
     
    electrosoft, Aug 9, 2020
    #3643
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  46. jc_denton

    jc_denton BGA? What a shame.

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    I'm almost tempted to try out one of the 240Hz panels after seeing you fix your video problem :p
     
    jc_denton, Aug 9, 2020
    #3644
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  47. electrosoft

    electrosoft Perpetualist Matrixist

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    Might as well. You've done everything else to make your 870TM a beast. :D
     
    electrosoft, Aug 10, 2020
    #3645
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  48. jc_denton

    jc_denton BGA? What a shame.

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    haha thank you brother, if the 30x0 series are compatible, I'll be right on that mod :D
    For the 240hz panel I would need to see the mounting, since it might need to be modded to fit.
     
    jc_denton, Aug 11, 2020
    #3646
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  49. jc_denton

    jc_denton BGA? What a shame.

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    jc_denton, Aug 19, 2020
    #3647
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  50. Meaker@Sager

    Meaker@Sager Company Representative

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    All of the Hz ;) Either panel would be good.
     
    Meaker@Sager, Aug 19, 2020
    #3648
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