Official Sony Vaio Fit multi-flip PC Owners' Thread

from what i've seen after opening my flip countless times, the battery is rated at a max of 60 degrees Celsius. So Sony is playing it safe and throttling the whole system after 11-13 minutes of operating at ANY temperature above 60. even if the temp passes for a second over 60 and then drop below it, the system wil throttle in the next 15 minutes. I've heard something about a battery driver... maybe this is what triggers the throttling but i don't know how to access it or change it. Any ideas?

 

Yes its sad. I have seen my machine throttle in the 50s, so I think it is measuring something other than temperature also. I guess all the exploding batteries and overheating vaios of the past scared Sony into handicapping this machine. Such a shame because this is could be one hell of a machine if it wasn't locked down.

 

Have you tried a clean install? So far I read on 2 - 3 people who did that to their flips and they report no throttling with playing games like, dota 2, WoW, gtav, etc.

Sent from my SGH-T999 using Tapatalk

 

Hey all, Windows 10 Multitouch trackpad report here. After upgrading to Windows 10 and running vaio update to install all drivers, etc, I expected to either keep multitouch or lose it. I thought those were the only two possibilities.

Turns out I was wrong.

The trackpad does seem to know it can do multitouch. But Windows doesn't. The synaptics control panel allows me to select three finger gestures, but they're not the ones described in all the windows 10 guides online, and I'm not finding the "precision touchpad" settings that are described in articles online like this one.

Not a huge deal since the thing behaves mostly the way I want it to. But it seems a little silly that we have something that can do multitouch but that can't use the the OS' multitouch features. Guess we just have to settle for having one of the better hybrids to use a touchscreen.

Still, anyone know of a way to get windows 10 gestures working?

For the record, I'm using the US flip 15 (SVFN190X). Mouse Properties in control panel reports that I'm using a Synaptics ClickPad V1.0 on SMB port, driver version 19.0.19.1, firmware version 1.0

 

Unrelated, is anyone else experiencing a longer boot time after upgrading to W10? It varies quite a bit but there're definitely longer delays after the black VAIO screen is first replaced by a color one with the spinning dots and also immediately after putting in my password. Not complaining or anything, as it still only takes 30 seconds or so, but I think it used to take about ten seconds under W8.1.

 

I also had that problem after formating the hhd and then instaling win 10. after a while ti will get better (when the hybrid hdd learns what files win10 uses during boot and saves them to the faster solid state memory). that being said, i noticed an even faster boot time and overall better stability that after formating againd, installing win 8.1 and folowing the directions on the sony support site to upgrade to win 10.

 

Interesting. Kind of comforting knowing that it still affects people who wiped and installed the OS from scratch. I'm one of the few people who actually likes and uses some of the pre-loaded Sony software, so I'd prefer not to wipe the disk and reinstall if I don't have to (unless someone knows of a way to get stuff like ACID Music Studio, Movie Studio Platinum, etc after a wipe).

Still, it's sort of tempting if it did eventually cut boot times. I thought I'd followed directions on the upgrade from win 8.1 but that was after a couple years of normal use instead of a clean install... also for the record I'm on a 256GB SSD so this is less that it's slow and more just fretting that it's not as fast as it used to be.

 

Has anyone succeeded with the Novermber (Windows) update yet?

 

I have. At least I presume so. I just ran windows update, which had a bunch of stuff installed, and everything seems to be working fine.

Unrelated: anyone else having trouble with the computer starting more slowly than it used to, try turning fast startup off. Weirdly my flip 15 boots (and shuts down) faster without it (though still not quite as fast as it did with Windows 8.1 and fast startup on).

If you don't know how, here's how:

1. Click the battery icon in your taskbar
2. Click power and sleep settings
3. Click Additonal power settings
4. Click "choose what the power button does" on the left side
5. Click "Change settings that are currently unavailable (has a little UAC shield next to it)
6. Uncheck the box next to "Turn on fast startup" (I know, I know, it says recommended, but try it at least for the sake of experimenting.)

 

Anyone successful in getting the multitouch feature on Win 10 working?

 

Ok... this is getting hopeless. I am now seeing throttling at 55-57 C. I thought that if I could manage to keep the temp below 60 everything will be fine. Nevertheless, I'll probably buy a separate gaming pc soon and I'll keep my Flip as my work laptop/tablet. It's a really nice machine once you get around the throttling issue... For anyone who's asking about the windows 10 upgrade: everything ( including pen, touchscreen, camera, microphone, light sensor, touchpad, etc) works fine. If the machine starts doing weird stuff (for ex: my keyboard backlight would not turn off, even after restart) try shutting down the laptop and pressing the resset pinhole on the bottom to reset the bios. It helped me fix some seemingly unfixable problems.

p.s. Happy Holidays for everyone following this thread!

 

I'm not sure but did you clean install Win 10? There are those who did and they report no throttling. I suspect those who report no throttling clean installed it differently. I read theres a way to clean install which completely cleans the system entirely and does a better job than clean installimg it other ways.

Also did you experience longer boot times and shorter battery life on Win 10 than on Win 8?

 

Interesting development re:boot time. I kept Fast Startup off for a week, and my pc downloaded a big update. After it installed, I tried turning Fast Startup back on, and the machine is back to it's blazing fast boot times. Again for the record, no "clean" install of win 10 needed, just a run of the mill upgrade with sony software and drivers downloaded after.

Koolxxx, I haven't gotten official win 10 gestures working, but you can get some multitouch functionality (two finger scrolling three finger swipe to go back on webpages and such) by trying the official synaptics driver package (assuming you're using the same touchpad device - I'm not certain all models got the same one).

 

Hi jptiger. Is there a Synaptics driver made for Windows 10 that may be the fix needed to give us the Win 10 gestures?

Can you use Open Task View where you swipe up with 3 fingers to display open windows and virtual desktops?

Also, I got a stupid question. Is the Flip 15 equipped with a precision touchpad?

 

Do you guys know if I keep my laptop constantly on AC power (connected to power cable) will my batteey suffer?

Sent from my SGH-T999 using Tapatalk

 

Calibrator are you still alive???

 

Yeah, I'm still alive , but - like I mentioned before - not very often online as I'm still logging in via my mobile phone with limited bandwith and transfer volume.
You see, I moved into a different, smaller city and waited a bit before I decided which DSL contract I get (it's not always straightforward to get the best offer, which isn't necessarily the fastest or the cheapest connection where I live).
It should be active in a few weeks from now - but enough about my troubles...

If you want to ask about the battery: Yes, the battery degrades quicker if you leave the laptop on the AC power supply all the time. At least according to most manufacturers and also according to Sony.

The problem with lithium batteries (all kinds of lithium - whether LiIon, LiPo etc.) is that they have a certain recharge capability. Some say these batteries can be recharged a thousand times but I don't know any reliable numbers here. I also doubt that the manufacturers themselves really know that and am convinced that they only work with estimations internally.

My camera batteries - and many more of course - have a certain "life expectancy" and say so when I go into the maintenance menu of the camera firmware. This is only an estimation of course as the camera/battery maker doesn't know is *how* I use the battery!
Do I shoot photos all the time and recharge regularly (even if not fully discharged) or do I have long breaks between photos and recharge only if necessary (=battery nearly empty)?

Some say it's also important how much the battery has been discharged when one attempts to recharge it - but sources differ if lithium batteries are influenced by this as strongly as other, older types of rechargeable batteries (I don't mean the "memory effect" of NiCd batteries here).

So, coming back to the Flips, where there is no battery life expectancy available (even though the user can't easily replace the battery like in a camera!):
I say that there is some merit to not keeping the machine on AC power connection all the time as Sony bothered to include a max. 80% charging level option in the Flips.

If you intend to keep the machine mostly on AC power then I'd suggest that you activate this option. If you don't have it (anymore) then disconnect the Flip when it is fully charged and connect it again if it is around 15-20%. This is how I treat the machine and it has been good to me since I bought it.

Or if you are lazy then risk that the battery ages quicker (could be, but not necessarily so) and replace it (more often/quicker).

 

Hi Calibrator. Its good hearing from you again after so much time. I thought you were forever lost there for a minute! LOL.. I didn't know about your DSL contract situation. Its good that you'll clear that up soon though.

Back to the battery, Are you saying that the best way to ensure long battery life is to keep it running on battery alone?

Just to let you know, I set it up to charge to 50%. After it charges to that level, I disconnect from the power cable and do my normal thing on my Flip. When the battery level reaches 10%, I reconnect the power cable to recharge back to 50%. Do you think this is ideal?

 

1. Yes, here: http://www.synaptics.com/en/drivers.php I used the first on the list. But...

2. No, and I can't figure out why not. That option isn't available via windows settings. The three-finger gestures I can configure are left and right, and I can only do that via the Synaptics software tool that comes with the driver.

3. In my opinion, yes, as I was able to do three and even four finger gestures under win 8.1. But M$ doesn't seem to recognize it as such. My guess is that regardless of actual capabilities, M$ has a short list of touchpads that bought into specific brand they're calling "precision touchpads." and that ours isn't one of them.

 

Yes, at least if you can't remove it (easily)...

No, 50% is certainly too low.

With such a low value you have to recharge more often - which is bad for lithium-based batteries, according to most sources. The problem with lithium is recharging times.
The best solution according to them - and in my own experience - is to charge the battery until it is full (or nearly full, perhaps 95%) and then disconnect the AC power to stop recharging it.
Then use the Flip until it is pretty low (10-20%) but don't do a deep discharge (less than 10%) very often. This is apparently bad for lithium-based batteries.

As I wrote: With a behaviour like this I have had very good results with *all* my lithium-based batteries (only older devices listed here):
- Sony Flip 15: Bought March 2014 (I think) - daily use, original battery working well
- Samsung Galaxy Note 2: Bought October 2012 - still daily use, original battery working well
- Nikon D7000: Bought February 2011 together with one additional original battery: four years of very frequent use, now nearly no use (I use a different camera for most things now) - the Nikon batteries are still strong, though (I check & recharge them when necessary)
- Nintendo DSi XL: Bought November 2010 - now in infrequent use, but the original battery is still working perfectly (I also check & recharge it when necessary)
- Logitech Harmony One: Got it in late 2009 or early 2010 - nearly daily use, original battery still working well after six years! (This is my second Harmony, though - the first one I bought in 2009 had a defective battery that went bad after about six months and inflated itself. A well know defect which is why I got the Harmony replaced).

In other words:
I have never replaced an original lithium-based battery in any device I own or owned.
All batteries are as old as the respective devices they came with.

Your choice, though...

 

(double post deleted)

 

Hi Calibrator. So just to make sure, to ensure optimal battery I need to turn off the Vaio battery saver feature that charges bsttery to 50% or 80%. Then when the Flip is charged around 95% I should unplug it from the power cable. When it drops to 10 - 20% thats when I need to recharge it, right? I know I'm sounding redundant. But I need to make sure of this. Hope you understand.

One last thing about the Win 10 multi gestures. I really want them working. Is there a 3rd party program that can facilitate this feature? If not, is it possible to remap certain multi gestures in the driver software to get them working?

---- EDIT - PLEASE READ! ----
Calibrator! I got a problem. I turned off the 50%/80% battery charging option. And though the Battery Heath check says my battery is healthy, I can't charge it up to 100%. Its always reads 88%. BTW, I've had 50% and 80% battery option on for 6 months until yesterday when I turned this option off. And today I installed Win 10, but I dont think its got anything to do with it. As I said, the battery said its at 88% as of this morning. Now later on at night, after recharging it, it says 80%. How do I fix this?

Should I take the battery out and put it back in to recalibrate itself?

 

I'm not sure how dependable the Sony software works with Win 10 but if the battery health check says that the battery is OK you can "believe" it. This is what the controller on the battery itself says and it doesn't get more dependable than this.

Problem is: Windows itself often isn't dependable so it can be 100 or 97% but Windows says it's at 88%.
I just had a different,older Vaio from a friend here and Win 7 says the battery is at 90%. For an hour!
After a reboot (we deinstalled junk Sony software) the battery was suddenly at 38%...

So, do panic and work normally like I described above.
And, yes, your question was redundant.

 

Did you mean to say that I should NOT panic?


I had asked if you thought it'd be a good idea to take out the battery then put it back in. Do you think this may solve my battery problem?

 

Yes, you should panic as usual.

It's also possible that disconnecting and reconnecting the battery will solve your newest problem but it's also possible that it won't.
If you love opening up your Flip and don't mind the risks (even the small ones like not being able to reattach the rubber feet - and before you ask: No I don't have a perfect solution for this either...) - then by all means do it.

 

Hey guys just wanted to chime in on some of the battery questions. Ive been working with lithium ion and lithium polymer batteries for quite a while and have learned quite a bit.

Best practices for achiving the most life out of the battery on the flip:

- If your using you laptop on the go then if possible use the 80% charge setting.
- leave it set at 50% if you leave it plugged in most of the time (manufacturers use 40-50% storage level on batteries)


What should be added to the battery settings:

-slow charge rate (the slower the charge or discharge the easier it is on the battery)
-adjustable low power threshold. Being able to set it to warn you or turn off at 20%.

In a perfect world you are trying to charge and dischage the pack to a narrower range. When possible storing at 40%-50%, Charging and discharging at a lower rate.

It would be great if they had a bypass mode where the computer is only running off the power suppy.


To direct this at some of what was said earlier in the thread 50% is not too low, the charge to 50% and discharging to 10% is not better than just leaving it plugged in at 50%.

Leaving it plugged in at 50% keeps you at storage charge, reduces the charge rate, and keeps you away from both extemeties that are harder on the battery.


Thank you,
Devin

Sent from my SM-N910P using Tapatalk

 

I dont know where this attitude comes from. I didnt know I was bothering you so much with my questions. Thanks for letting me know.

 

Hello.
When i flip the screen of my 13A and close it then the screen becomes black instead of behaving as a tablet and i have to re-open it to get to normal. it's as if it considers i close the lid ! The flip functionality not working anymore. I already tried to put to do anything when closing in control center but no effect.
Anybody has an idea ?
Thanks

 

Try using a pin to depress the hardware reset button on the bottom of the laptop (near the back) while the laptop is unplugged. That reset my "lid orientation" sensors when the same problem happened to me.

 

Thanks for your answer.
I tried several times without success in recent past (even for battery icon problems) but this time it worked when i did it with the screen already flipped. Strange but seems ok for now. Hope it stays like this.

 

Hey all, question for anyone who has opened up a first gen flip 15 (SVF15N190X) with a 256+GB SSD. I've got a 256GB SSD and was thinking about upgrading to something with 1TB of space. I used a utility called Speccy to look at some of my components and it looks like the SSD I have on board is < this one>. If true it actually uses M.2 PCIe 3.0 interface instead of SATA 3. Can anyone confirm that? I want to make sure I'd be buying a compatible upgrade before laying down cash. Thanks!

 

Dude, there are over 3400 posts in this thread. Did you try searching for the answer? This topic has been covered a ton of times. Hope this helps.

 

Pfft. Apologies, I didn't see the "search this thread only" option up there. My bad.

For the record, it looks like the 15A varies a lot depending on the configuration and how big a drive you ordered. At first it looked like only the 13 and 14 got the M.2 but it looks like for some that the 15 got it too. It's funny seeing how angry people were about that decision at the time. Right now it actually looks pretty smart (if a tad expensive). Not yet finding people who actually went on to replace m.2 drives but will keep looking and just edit this post if I find more (instead of replying with a new post).

 

Sony Win10 clean install

For ref, my Flip's model# is SVF15N190S.

Win10 license. I'm no expert in the Windows EULA. So I did an in-place upgrade of my Win8.1 image to Win10 first (a few months ago) and confirmed that my Flip's Win10 image is indeed activated.

Apparently, the Win10 upgrade activation process also passed along my Win8 keys in the BIOS and other info from the Flip's hardware to the Win10 activation servers. This meant that for a Win10 clean install, I can skip the product key prompts and Win10 would pass the product activation process after the clean install. It worked without issues.

The following are answers to questions I had, and you probably have, before committing to the clean install:

• What about the Sony rescue/recovery partition?
  • This is a clean install, it is not needed.
• What about the device drivers?
  • We don't need non-Sony drivers/firmware; only install specialized Sony drivers after Win10 install.
• What about the free Sony apps?
  • I don't care for or use Sony free apps so I wasn't worried about losing them.
• Where to get the Sony drivers?
  • The original drivers are in the recovery media - if you had the foresight to create them when you got the Flip. Just mount the recovery image as VHD.
  • If you don't have the recovery media, you can get them here (these are the download sites I refer to in the rest of this document):
    • http://www.sony.com.au/support/product/svf15n28pg
    • http://www.sony.co.uk/support/en/product/SVF15N15ST
    • http://esupport.sony.com/US/p/model-home.pl?mdl=SVF15N190X
  • The Australia and UK support sites are my preferred download sites because they organized the downloads into categories - pre-install images and updates.

So... on with the steps.

• Back up your personal data. Pick your poison.
  • I backed up mine using a Windows System Image. I gave the Flip a new computer name (to ensure a fresh backup image), made sure that the backup settings are reset before creating a new system image. It gives me the option to mount the backup as a VHD later and in a worst-case-scenario, do a complete restore.
• Start the Win10 clean install.
  • I used HowToGeek's guide to step me through the clean install. It also has the steps on how to obtain the latest Win10 install image
    • http://www.howtogeek.com/224342/how-to-clean-install-windows-10/?PageSpeed=noscript
  • As part of the clean install, I wiped ALL the partitions of my SSD (this is why I needed a system image backup as insurance)
• After the install, make sure that your Win10 image is activated.
• If it is activated, rename the computer to a some temporary name, like WIN10CLEAN, and create a new system image backup for it so you have a fallback position later.

You can now proceed with installing the Sony drivers.

As I mentioned before in my notes for the Win8.1 clean install, the software/driver updates are incremental updates. They do not have the full image. This means that if you don't have the base install, just installing the updates doesn't do anything except write registry entries and the changed objects.

This is why you need to get the pre-install images of the drivers, then apply the subsequent patches. Download all the files you need then install them in the sequence below. Unfortunately, every install requires a restart. So this is going to take a while.

Install the base software first...

• From the Win8 pre-install group (available from all sites):
  • Sony Firmware Extension Parser
  • Sony Shared Library
  • HotKey Utilities
  • Battery Calibration Diagnostic
  • VAIO CPU Fan Diagnostic
  • VAIO Location Utility
  • VAIO Care
  • VAIO Update
• From the Win8 software group (available from all sites):
  • VAIO Control Center
• From the Win8 other group (available from all sites):
  • VAIO User Guide

Then apply the corresponding patches for each of the items above.

Install the updates from the Win8.1 pages (available from all sites):

• VAIO Hardware Diagnostics (includes CPU Fan Diagnostics update)

Install the updates from the Win10 pages (available from the Australia and US site):

• VAIO Control Center Update

At this point, you should have a clean bill of health from Device Manager. Check for Windows Updates and apply them.

After the update, check device manager again. YMMV... In my case, the NFC device got the mark that something's wrong with it.

To fix, I followed the steps to uninstall the NFC driver and exclude the NFC device from Windows Driver updates. The steps are in here:

• https://support.microsoft.com/en-us/kb/3073930

I then downloaded the NFC drivers from the Sony download sites for the Flip and installed the base software and patches. Lots of tries and nothing worked.

What worked in the end was - again YMMV:

1. The assumption is the NFC device has been excluded from WinUpdate using the utility in the KB document above.
2. Uninstall ALL the existing NFC drivers and software using ProgramsAndFeatures and DeviceManager.
3. Remove the NFC registry entries. Delete registry entry HKLM/SYSTEM/CurrentControlSet/NXPNFCcontroller
4. Download and install the NFC driver from:

• http://esupport.sony.com/US/p/swu-download.pl?mdl=SVP1321DCXS&upd_id=8768&os_group_id=24
• Note that it is still a Sony driver. But for a different laptop.
• How did I find it?
  • I googled the device ID and found this document from a microsoft forum.
    • http://answers.microsoft.com/en-us/...r/417bf03c-5349-408e-8b66-48f7cea7c690?page=2

​

Once you're happy with the config, create a new system image. You can then go back and mount the backup you made prior to the clean install, and copy all your personal files.

Of course, since this is a clean install, you have to re-install all the application software you need and want.

EDIT:
Optional. If you are using Windows System Images for backups; after re-installing all the application you need; give your computer a new name. Reset the system image backup settings ( http://superuser.com/questions/410329/resetting-windows-7s-backup-parameters); and start a new system image backup.

You need a new computer name because going forward, you want the system images distinct from the pre-Win10 images you have.

 

Has anyone had a problem with their machine suddenly launching the lock screen in Windows 10? Mine has started doing this in the last few days. Never did it before. I did a search & I'm not finding anything that would indicate that it's a common Windows 10 problem, so I'm wondering if it's specifically an issue with this machine & Windows 10.

 

Hi,

I have a Multi-Flip 15A with the following configuration, and want to know if I can exchange my 8GB 1600Mhz RAM with 1866MHz.

i7-4500U, 8GB RAM, 256GB SSD, GF 735m, 3K display.

I want to upgrade to 16GB of RAM and want to know if I can install 2x 8GB 1866HMz DDR3L?
Would there be any advantages or disadvantages?

Many Thanks!

 

Do someone have the best settings for the best colors screen ? with a great Delta E ?

We can change the colors with the Intel Settings, but do someone can show his settings ?

I changed mine, no more yellow tint, but I want something close like a MacBook Pro which has an excellent colorimetry and calibration. And of course made with a probe.

I have a Fit 13A

 

hey bc4m5. Do you have the link to the intel display and wireless drivers? I'm going to clean install Win 10 and need them.

Sent from my SGH-T999 using Tapatalk

 

Hi guys, one year later and another problem with my Vaio 15'' Multiflip.
Basically, every time I close my lid, my unit shuts down. I already checked every energetic options, I have the "DO NOTHING" options when the lid is closed (with battery and with power cable), but still, every time I close ti lid mi unit shuts down.
I can power it on with the lid closed, but when I start opening the lid, the unit suddendly shuts off. I have to keep it open, and I can't neither use it in tablet mode, since closing the lid will shuts down the machine.
Sounds like and hardware problem, right?
Or it is something I can try to fix with drivers and such?

 

koolxxx, you don't really need the intel drivers for a clean install of Win10. Windows update will take care of them.

If you still want to download the drivers, use the intel driver update utility to scan your devices and get the latest drivers. Here's the link...

https://www-ssl.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu

 

bc4m5 appreciate thre link.

Sent from my SGH-T999 using Tapatalk

 

Hello,

My Vaio Fit 15A isn't working anymore and now my dealer can provide me a brend new one (old stock).

I can choose between two models and the question now is, which of those two, should I choose (which one is better and which one was the most expensive and is the newest):

1. Vaio SV-F15N2Z2E - i7-4500 / 16GB DDRAM / 1TB + 16GB SSD / Nvidia / 2880x1620
2. Vaio SV-F15N2C5E - i7-4500 / 8GB DDRAM / 512GB SSD / Nvidia / 2880x1620

Thanks!

Regards

 

I would have chosen the 512GB SSD and 8GB DDRAM for sure, because SSD is the most important things... And I already have 8GB of ram with my 13A, but never use it, I use max 5GB or 6GB, 16GB is too much maybe useless...

 

16GB can be useful for some more specific things. It's very nice to have while working with 3D for example. But I'd only pick it if I was also going to buy an SSD to install manually.

 

Hey.. I got a problem with my Intel graphics. It only gives me the option of 60Hz as a refresh rate. Others here have other options like 49 or 50Hz. Does anyone have this issue?

 

koolxxx... If you're doing a clean install of Win10, then your issue with IGfx will go away. This is because Win10 will source the drivers directly from Intel, not Sony. And below is what you'll get.

 

bc4m5, but I already clean installed Win 10. I shouldnt have to see this at all. I swear to god I dont understand this. Why is this happening???!!

I checked and saw that I got a generic pnp monitor driver dated from 2006. I read that refresh rates depend solely on the monitor. This may be the reason why I'm not seeing more options for refresh rates. How can I update this driver?

--- EDIT ---
bc4m5, I forgot to mention that I've had 2 problems before clean installing and now I got the same issues. They are: 1) copy and paste doesnt work well. It fails to copy text a 2nd and 3rd time. And 2) The refresh rates are missing.

Its like th clean installtation didnt do anything to remove these issues. I'm thinking this may be a BIOS issue. Should I download and flash the BIOS again?

--- EDT ---
I tried to reinstall the BIOS but I get a message saying that I already go the latest BIOS. How can I reflash the BIOS??

 

Hey guys, do you have the best colors settings for the screen ?

I need the best Delta E, something close as a MacBook Pro, I have already decreased the yellow teint.
I have a 13A Fit.

 

koolxxx... I started out my clean install with deleting all partitions off the SSD during the Win10 install. My old data may be there somewhere, but because the partition data was cleared, there is no direct way to access it. The SSD was, for all practical purposes, empty.

So unless you mean something else when you say you clean installed Win10, there's no other software that would have been installed in your system aside from what's in the Win10 install media (and the updates - if you were connected to a network during the install and you gave permission to the installer to grab the updates).

Assuming we mean the same thing when it comes to a clean install, then I don't know how else you'll have issues that are caused by software/drivers.

As for the BIOS, my expertise only goes up to: plugging my laptop to the charger which is then plugged in to a UPS; removing all external devices; downloading and running the update; and praying that everything goes well. My BIOS version is R1140DD.

 

bc4m5, I got the same BIOS version. When I clean installed my laptop I made sure to choose the option to delete each and every partition. So I dont understand how these problems that existed before the clean install continue to exist after the clean install.

Out of curiosity, whats your Intel display driver version? Mine is: 20.19.15.4331