The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    W7 buglist ***post here bugs and problems you find***

    Discussion in 'Windows OS and Software' started by Wishmaker, Jan 11, 2009.

  1. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    Two pretty major things I've noticed so far.

    First of all, if I leave my laptop long enough and the hard-drive and screen shut off... when I come back to the laptop and move the mouse, the screen turns back on but my laptop becomes unresponsive for about 15 seconds.. like it literally freezes and nothing work (no mouse or keyboard).

    Another thing is that if I don't let 7 load up for a bit and put in my password immediately and log in, my desktop doesn't load... First it says, "Preparing your desktop" then..One time, the classic windows theme would display and I got the error message saying "explorer.exe couldn't load" and there were no icons or wallpaper

    The second time it logged me into a temporary account and I got a message saying that my account couldn't be loaded and any files saved on the temporary account would be deleted when logged off. I'll try to get a screenshot next time. This can easily be fixed by logging off and logging in again.
     
  2. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    Your issues are not Windows 7 bugs... something is wrong with your system.. probably drivers, or bad install.
     
  3. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    I don't see how it can be a "bad install", the installation process went by quickly and fine, no errors, and the system works fine, everything loads quickly and without problems.

    As for drivers, I used Sony's 7 drivers for FW and if it is a driver problem, that must be a pretty big mess up on Sony's part.
     
  4. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    An update on this problem:

    It seems this only occurs when the power plan is on "Balanced". Whenever it's on High or Low Performance, the computer is completely responsive when I move the mouse after not touching it for extended periods of time. No freezing whatsoever.

    This problem was also evident on my home computer which had the Release Candidate installed on it, though I don't remember on what power plan it is set.
     
  5. Freakish123

    Freakish123 Notebook Consultant

    Reputations:
    9
    Messages:
    253
    Likes Received:
    0
    Trophy Points:
    30
    Yeah this issue is a PITA, I have it on Asus laptop and home Desktop machine, It happens on either powerplan for myself. Would love to know what is causing it.
     
  6. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    Has anyone mentioned sluggish performance yet? (guess I have to read through all 355 posts?)

    Anyway, I installed W7 yesterday and ever since my system performance has gone down dramatically and my CPU is loaded 100% during web surfing and virus check (previously a cake walk even with multiple windows open). The Windows system performance score also went down to 4.4. Someone suggested a driver mismatch but I can't find one. I used the Hp disc and all updates says everything says it's up-to-date.
     
  7. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    Driver issue. It should be as smooth as XP as worst... considering that you have a Windows Vista ready computer (2GB of RAM, proper GPU that can handle Aero without any struggle, and CPU).

    Make sure you get the latest drivers form the hardware manufacture. You can use programs like Everest (trial version if fine), to know everything about the inside of your computer.
     
  8. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    Thing is, it starts out like normal, then after about 30 minutes in the CPU maxes out and everything slow to a crawl. If I didn't' know better, I'd think there were Cornice pixies in my computer.
     
  9. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    Sounds like the your computer throttles... use a software like Everest (trial version is fine) so see (Computer > Overclock) your current computer speed. It is normal that your CPU slows down when on idle (to reduce heat and save battery life)... buy when you execute a stress test (on the menu bar: tools > System stability test) while plug-in, the CPU should power up at full speed. If that is teh case, ensure that you have the latest BIOS.. or it could be that the fan or motherboard is broken.

    Under Computer > Sensor, you can se your system temperatures.
     
  10. Matt is Pro

    Matt is Pro I'm a PC, so?

    Reputations:
    347
    Messages:
    2,169
    Likes Received:
    0
    Trophy Points:
    55
    Are you using Windows 7 drivers (ie Updated) ?

    Did you happen to miss anything like a Chipset Driver, storage driver, or anything like that?
     
  11. Jackboot

    Jackboot Notebook Deity

    Reputations:
    69
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    30
    Did you download your copy of Win7 from an "unofficial" source? Not that I care, but this could potentially explain the behaviour.
     
  12. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    No, I used only authentic disc sent to me by HP. I also followed all of their instruction to the letter. In addition, I used every check available Windows/HP/Security for the most current updates and operating efficiency check. Funny thing is, every check come back saying the computer is up-to-date and operating efficiently.

    Second issue this annoying Aerosnap Beta I had previous to installing W7. Is it still necessary? I keep getting pop-ups saying it's not responding and had to be closed. So how do I get rid of it? It's not on the uninstall list.
     
  13. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    Sounds like a reasonable assumption (an one other websites have suggested). However, knowing the which and where seem to be eluding me at this point.
     
  14. James80

    James80 Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Me too Jackboot. I installed 7 last week and since then my pc has been sluggish and cpu load 100% when surfing and checking virus. And when I do check for viruses my ram shoots up to 95% or so. It never happened to me before. I downloaded all updates and my copy of 7 is authentic from acer. My pc is an Acer Aspire 1410 1.4 GHz, 2 GB Ram.
     
  15. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    You should contact your manufacture (both of you) and see the problem. It's clear at 100% that it's BIOS or driver issue.
     
  16. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    It appears to have somehow fixed itself. However, a new problem seems to have occurred: my Windows Index score went down?

    Vista: 5.3

    Windows 7: 4.4-4.7 Graphics Desktop performance Aero, lowest subscore
     
  17. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    This is normal. The way it calculates yoru score has been completely changed in Windows 7. It not only goes up to 7.9, but it also harder to get a higher score.

    In Vista, my desktop system got 5.9 as CPU (mid 2005 release date for the CPU)... does that mean it is just as powerful as the latest Core2Duo's, or Quad.. heck even Core i7? Of course no.. and by far. In Windows 7 it's more realistic.. I have a score of 5.2 on 7.9 on the CPU.
     
  18. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    Not really a problem, rather, an annoyance in the minor degree. But every time I boot my system, I get a message saying. AeroSnap has stopped working; Windows will close the program and notify you if a solution is available.

    So far, I haven't noticed any defects or problems, so I just close the window and continue with my tasks.

    Any thoughts?
     
  19. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    I never knew AeroSnap was a different processes, I thought it's part of explorer. Could it be malware of the same name to try an dtrick you? most likely. If I am wrong, then it's a startup software or service that cause a conflict with it.
     
  20. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    So how do I fix it?
     
  21. abaddon4180

    abaddon4180 Notebook Virtuoso

    Reputations:
    1,229
    Messages:
    3,412
    Likes Received:
    39
    Trophy Points:
    116
    EDIT: Fixed it
     
  22. Coronalex

    Coronalex Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Alright not sure if anybody else is experiencing this but
    Seems like my *dock* (or whatever the hell MS calls it) isn't functioning properly.
    If I had multiple programs open, when I go to hover the mouse on the icon, it quickly flickers the windows then disappears, then if I move the mouse away and back, it does it again.
    The only way I can get it to NOT flicker the windows, and actually show the thumbnails is to click on a blank area of the *dock* and THEN move the mouse on the icon.
    Almost to tell it that I'm using the dock and not a different application.. I know it's kinda hard to explain but if anybody else is experiencing it and found a fix let me know.
    Or if you know of a good screen cap program, let me know and I'll show you in a video.

    *Brand New Alienware m17x running Win7 Ultimate*

    Thanks guys.
     
  23. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    This is not normal... I don't understand it well to diagnose it... but it sound like a driver problem or a software that screws up with Windows 7...
     
  24. Coronalex

    Coronalex Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Alright, any ideas of a good screen cap program, I'll have a video online tonight.
     
  25. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
  26. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    I've got two issues with W7:

    First, I have to log off twice? I'm doing start > log off just like in Vista. But then the computer just goes back to the start screen and I have to log off again.

    Second, none of my saved passwords a locked in automatically. Every time I log on I have to click them in manually again. Although the password and user name is still saved.
     
  27. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    damaged Windows 7? Re-install Windows 7 by doing a clean install. Ensure that you use an official Windows 7 disk. I know some people download an ISO of the disk to have a backup disk.. most of the time the download is broken or hacked. :/
     
  28. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    Hmm, starting from scratch without first knowing what's wrong. Would be premature, don't you think? Besides, there's not assurance that a clean install will correct the problem.

    Anyway, I appreciate your suggestion, but I'm not sure I'm at that point yet.

    One more thing: AeroSnap has stopped working and had to be closed.
    Windows Live has stopped working and had to be closed.

    A clean install you say? I'm getting there.
     
  29. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    Krane I suggested that as you have too many problems that...are not related or make sense to be not working.

    The only solution I have in my head, is teh one dedicated for XP and older operating systems... so here goes:
    - Install your SATA controller drivers before Windows is installed from the setup of Windows (there is an option for this in Win7 at the place where you select your drive).

    The above is normal for XP, as it's doesn't know what "SATA" is. Some controllers go in "IDE" mode for compatibility... but there is a loss in performance, others simply don't have such mode, and XP can't see the HDD, or has some kind of "safe mode" attitude.. so XP will detect my HDD, but everything will end up corrupted to a level where it says "explorer.exe is not a valid Win32 application". So installing SATA drivers before XP actual installation process was critical for many.

    But, Windows 7 has SATA support, unless HP uses some kind of propitiatory chip/technology, which is VERY stupid from their part as it costs a lot more money then just using what was established as standards years ago.


    By the way, if you try that path... please install your A/V and other security software LAST. I want to rule out the possibility that it screws up with drivers that are being installed, hence why every driver setup from manufactures suggest to disable your security software will installing. It's rare that such software does something.. then again your problem is very unusual.
     
  30. Coronalex

    Coronalex Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Alright so I got a video of this weird bug.
    When you see my mouse go beside the icons on the dock, I click on the dock.
    It seems like the only way to get the dock to show the preview is after I've clicked on it.
    Anyways, let me know what you guys think.

    http://vimeo.com/8093512

    It might still be processing so give it some time.
     
  31. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    yyyyyyyyeeeaaaaaa You kionda have a A LOT of background program. Can you please remove what you don't need... Trust me you don't need all of that.

    Probably one of them is playing with your mouse.

    1- Close EVERYTHING.. like the system tray should only have Windows icons
    2- Open Task Manager, make sure w=that everything is close
    3- Open services (Start > type: Services > select it), and ensure that you STOP AND DISABLE non-Windows services.
    4- kill explorer.exe form the task manager and restart it (Win+R > type:explorer > Enter).

    Also, please uninstall your virtual disk software with it's driver, which can also cause a conflict. I recommend Daemond tools instead.
     
  32. Coronalex

    Coronalex Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Well I was going to embed it but it didn't seem to work
     
  33. SeanDude05

    SeanDude05 Notebook Consultant

    Reputations:
    11
    Messages:
    158
    Likes Received:
    2
    Trophy Points:
    31
    When you have a .ppt file, it will preview the file in the thumbnail, so you can see what it contains, but when you try to open it, it won't... funny...
     
  34. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    Not really a bug but an annoyance. When I right-click on a program icon to open a recently-opened file or see the options for jumplists, the whole menu doesn't show up immediately.

    What I mean is that I right-click, and the these options show up:
    "Name of program"
    "Unpin / Pin this program from taskbar"
    "Close Window" (if the program is open)

    And then after a split second, the rest of the menus pop up above. It's kind of annoying when the whole menu doesn't show up immediately when I right-click and sometimes it could actually take up to a second for the rest of the options to pop up.

    Anyone else experiencing this behavior?

    EDIT: Added some pictures to show what I'm talking about:

    Basic options that show up immediately when I right-click:
    [​IMG]

    All the options showing up after I wait about 0.5 seconds:
    [​IMG]
     
  35. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    Slow hdd or it's very fragmented, or you are missing your SATA controler drivers or motherboard drivers.
     
  36. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    Well the HDD is 5400 RPM soo I doubt it's slow in that regards and I analyzed the disk with the defragmenter, it's 0% fragmented.

    In terms of missing drivers, I don't see any warnings in Device Manager for missing drivers but under what sections in Device Manager would the SATA controller and motherboard be found?
     
  37. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    Doesn't mean that you don't have the warning in the device manager for a device that you have the correct drivers. Microsoft default device driver provides no performance.. it's goal is that the device works nothing more, so that you can use your computer to get the drivers. Check your hardware manufacture for each device on your computer for the latest Windows 7 drivers. Example: If you have an Intel motherboard in your.. let's say HP system, go to Intel.com website to get the correct latest drivers. Also, make sure that Windows 7 is FULLY updated.

    You can use a program like Everest (paying, but trial version will do), to know EVERYTHING about what is inside your computer, in the case you don't know. I don't mean how much RAM you have and stufff like that, I mean what motherboard you have, what chip-set it uses, your SATA controller brand and model, same for sound card, video card and so on....
     
  38. coolguy

    coolguy Notebook Prophet

    Reputations:
    805
    Messages:
    4,679
    Likes Received:
    12
    Trophy Points:
    106
    In device manager, expand "system devices" and IDE ATA/ATAPI/SATA controllers".
     
  39. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    I didn't find anything related to that in System Devices. IDE/ATA/ATAPI is its own section under the laptop. I downloaded the newest driver from the Sony website (even if it was for Vista, it still installed and updated without any problems) and it was newer than the current one. I also found a much newer Intel(R) ICH9M-E/M SATA AHCI Controller driver in the Microsoft Update Catalog but it won't update saying I already have the newest one (after updating to the one from Sony)

    I also updated the Intel® Chipset Driver from the Vaio website, which was for Windows 7 (btw, the motherboard chipset is Intel PM45, rev. 07)

    Restarted the laptop, the issue is still there (and yes, 7 is up-to-date).
     
  40. coolguy

    coolguy Notebook Prophet

    Reputations:
    805
    Messages:
    4,679
    Likes Received:
    12
    Trophy Points:
    106
    Did you find "Intel 945 PM" in System devices? I don't think what you are having is an issue.
     
  41. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    No, I couldn’t find it. I attached a screenshot of the system devices list found on my laptop.

    [​IMG]

    By the way, I found the name of the motherboard using CPU-Z, which basically lists:
    - Chipset: Intel PM45, rev. 07
    - Soutbridge: Intel 82801IM (ICH9-M)

    To be honest, I don’t think the problem is related to the HDD or motherboard and if it’s not an issue, I want to know if other people are experiencing this annoyance as well.

    It’s weird though, for WMP, Live Messenger, and Excel 07, the whole menu shows up immediately or the delay is very small. For the Windows Explorer, it has the longest delay, which is how I was able to capture a screenshot. Word 07, PowerPoint 07, and Photoshop CS4 have delay lengths in between.

    In terms of other drivers, the videocard driver is taken directly from the ATI website (I used the desktop driver and MobilityModder). Sound drivers are taken directly from the Sony site, as with other Power Management, VAIO Control Center, and other drivers required for FN and volume buttons.
     
  42. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    If your issue was common... then it would be known everywhere... but it's not.
     
  43. Deathwinger

    Deathwinger Notebook Virtuoso

    Reputations:
    385
    Messages:
    2,423
    Likes Received:
    2
    Trophy Points:
    56
    I added a few gadgets and now when I try to access the gadgets windows from the desktop it does not come up and thus I can no longer add any more gadgets.

    :(
     
  44. coolguy

    coolguy Notebook Prophet

    Reputations:
    805
    Messages:
    4,679
    Likes Received:
    12
    Trophy Points:
    106
    You have the chipset as "Mobile Intel 45 express chipset series".
     
  45. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    Yep, that's why it was highlighted. :p Downloaded the driver from Intel, rebooted and the problem is still there. I'm thinking some sort of Sony driver is slowing down my laptop but I just wish there would be a way to find out.

    I may try Everest to see if it finds anything.
     
  46. coolguy

    coolguy Notebook Prophet

    Reputations:
    805
    Messages:
    4,679
    Likes Received:
    12
    Trophy Points:
    106
    I am using the same Sony drivers for my FZ-190 and I don't have any issues with the right click taskbar icon jumplists. Sometimes I get the list quick, and with a little delay sometimes. I hardly use the jumplists anyway.
     
  47. Wolf04

    Wolf04 Sony Fanatic

    Reputations:
    55
    Messages:
    841
    Likes Received:
    1
    Trophy Points:
    31
    I honestly don't know what could be causing this. I looked through the drivers and programs. I turned off the recently opened list in jumplists and it's smooth soo it seems it has something to do with the recently opened items thing but I honestly don't know what could be causing it.

    EDIT: Yeah, I have no idea what's causing this. I updated a bunch of drivers including Bluetooth, the audio, touchpad, and others to make sure I have the best drivers and that it's not interfering with Windows Explorer but the behaviour is still there. Oh well, I'll live with it.
     
  48. Kuu

    Kuu That Quiet Person

    Reputations:
    765
    Messages:
    968
    Likes Received:
    18
    Trophy Points:
    31
    It happens to me as well. I think its just Windows having to go search for a file that contains those links and display them, it isn't kept in RAM.
     
  49. Don Quixote

    Don Quixote Notebook Geek

    Reputations:
    138
    Messages:
    87
    Likes Received:
    3
    Trophy Points:
    16
    Excel 2007 often does not show thumbnail previews when the pointer hovers over the Taskbar button; instead it just shows Excel icon. When the pointer is placed on this "thumbnail" (icon), Live Preview is not triggered either. Word 2007 is fine.
     
  50. GoodBytes

    GoodBytes NvGPUPro

    Reputations:
    742
    Messages:
    3,108
    Likes Received:
    1
    Trophy Points:
    106
    This is an Excel bug.
     
← Previous pageNext page →