Fingerprint Reader Just Burnt My Finger !

as the dramtic headline says i just went to log onto my e6500 and placed my finger on the FIPS fingerprint reader and it roasted me !

and it didnt even log me in either , but worst part is it made me recoil a little and the machine fell of my lap and the screen lid took a knock on the floor,
so i now have a cracked screen lid! , thankfully the screen is ok and im able to use the laptop

but this fingerprint reader is dangerously warm iv tried disabling everything in the bios and i cant get it to turn off/ cool down and now at log on it says connect fingerprint reader (although it says this regardless of what i have on or off in the bios now) i think whatever has happened it has shorted something in the fingerprint reader

any ideas what i can do until i can call dell to fix it ?

 

Call dell and tell them it burnt the crp out of you and they will replace fast.

 

yeh they better, strange iv never heard anything like this

 

Feel any electrical shocking sensations?

 

no just obscene amounts of heat from the surface of the reader , the laptop is otherwise performing as normal , this must be due to the new motherboard they put in a few weeks back ....

nightmare, my own laptop is attacking me !

 

THREATEN TO SUE FOR SENDING LAPTOPS TO DO THEIR DIRTY WORK!
lol

Givem a call and see if you can get it replaced ( and the lid)

 

1. What's the power drain when you are running on battery?

2. Will this trigger a recall of the the Dells with this same reader?

John

 

Take a picture of your finger for proof

 

it may well mean a recall as its dangerous im not joking !

if i had a 9v battery handy i would put it in my IR temp gun and get a readout of the tempreture

but as an example i can just manage to place my finger on the reader for around half a second or less and that will cause a serious burning sensation

but id rather get the temp gun reading to give you the actual tempreture and i will try an get a photo of it while im reading it


oh and the power drain seems fine john i checked it and that doesnt appear to have changed , i just hope the thing doesnt burst into flames on me as i do need to use it :s

 

Im guessing theres a resistive current or part short circuit somewhere causing it to heat up.

Or it has a mind of its own and its trying to melt your fingerprints. (Great if your planning to commit crime)