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is it true that dells complete cover and theft is B.S.

Discussion in 'Dell Latitude, Vostro, and Precision' started by Gordyboyuk, Oct 16, 2009.

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  1. Greg

    Greg Notebook Nobel Laureate

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    Dell does do a fairly good job documenting everything, but sometimes it is difficult to find a particular piece of information on their website. Plus, having access to the opinions and experiences of individuals via forums is a very useful thing to have.

    As far as giving Dell a call though, that option is only available to those who have already purchased Dell machines. I would not trust the word of anyone at the sales department when it comes to thinks like this.
     
    Greg, Oct 16, 2009
    #11
  2. manicguitarist

    manicguitarist Notebook Consultant

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    In the UK, Dell does offer theft coverage - and will replace as if your laptop was destroyed by accident in the event of theft.
     
    manicguitarist, Oct 16, 2009
    #12
  3. surfasb

    surfasb Titles Shmm-itles

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    Yeah, we here in the States don't have theft coverage. I think the OP needs to contact Dell and figure out why theft coverage doesn't cover theft in his case. Either Dell is screwing him or he is trying to screw Dell. Something is just fishy here.
     
    surfasb, Oct 16, 2009
    #13
  4. Lithus

    Lithus NBR Janitor

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    I don't think anyone is screwing anyone. The OP heard something from a forum that contradicts what Dell advertises, and is using this to claim that Dell falsely advertises Complete Care Theft coverage.

    If you google "Dell UK Theft", the first link is a PDF completely detailing Complete Care. If this is difficult to find, then follow this link:
    http://lmgtfy.com/?q=dell+uk+theft

    Edit: Now it's the second link, since this thread is sadly the first.
     
    Lithus, Oct 16, 2009
    #14
  5. GoodBytes

    GoodBytes NvGPUPro

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    Theft is not Dell to cover, but your house insurance.
    Some house insurances plan cover your laptop even when you are outside of your home.
     
    GoodBytes, Oct 16, 2009
    #15
  6. Gordyboyuk

    Gordyboyuk Notebook Evangelist

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    yeh but home insurance would probably take longer to get u a working machine after a theft or damage

    anyone know the turn around on how long it takes for them to get you a replacement machine i hope its not like the 5 weeks plus iv been waiting .....
     
    Gordyboyuk, Oct 16, 2009
    #16
  7. Signal2Noise

    Signal2Noise Über-geek.

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    If you're worried about theft you can do one of two things:

    1. Buy and use a good notebook lock

    2. Find an old Compaq sticker to put on the notebook lid.
     
    Signal2Noise, Oct 16, 2009
    #17
  8. GoodBytes

    GoodBytes NvGPUPro

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    Speed, depends on your insurance company, and plan you picked.
     
    GoodBytes, Oct 17, 2009
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  9. Gordyboyuk

    Gordyboyuk Notebook Evangelist

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    i dont need a notebook lock as i will be carring it in my back pack

    and its dells own insurer not sure who the underwriter is
     
    Gordyboyuk, Oct 18, 2009
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  10. Lithus

    Lithus NBR Janitor

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    Are you reading the replies?

    The underwriter is London General Insurance. Hence the huge LGI at the top of the contract.

    Also, the first non-underlined sentence:

     
    Lithus, Oct 18, 2009
    #20
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