My Latitude E6400 Motherboard Fried

Well i was at school today using my E6400 at the school lounge. I had it on for about 2 hrs or so and all of a sudden there was a burning smell coming out of the motherboard and the computer just shut off on me. I was unable to turn it back on. So i called up Dell tech support. We went through some steps to try and recover the issue but was unsuccessful. So the tech decided to do a system Exchange due to the fact it could be a fire hazard. I should be receiving the new E6400 in about 5 days. Specs are identical or could be higher.

 

Damn sonyfxa36 that sucks, i am sorry but hey atleast gold support rocks! And they say dell sucks, don't worry your information is fine i just know it.

 

That isn't a good sign, but that is still good news to hear that their taking care of you.

 

Update guys

Dell just sent out my replacement notebook. Its gonna be a Dell Latitude E6500. However quick question. What is the part number for the backlit keyboard. I know there's a few part numbers. The one i know is HT514 but is there any other i should know about?

Here's my spec sheet

1 N645M Base,Notebook,Core Penryn P8700,E6500
1 021VP Module,Dvd+/-Rw,8,Serial Ata,Panasonic,EMOD
1 06GT9 Module,Information,Windows Seven,Label,Relationship Line Of Business
1 0797C Customer Kit,Documentation, Airborne
1 1C383 Module,Software,Creative Camera,Business,1.4,Factory Install
1 1W0JN Module,Information,Windows Seven,Technology,Upgrade Information
1 26H88 MOD,SW,DCP,L/P,1.3
1 839RM Module,KIT,Software,Creative Camera,Business,1.4
1 8U335 Ship,Notebook,Inspiron Sputnik, 250N,US
1 9RY9V Module,Software,Certificate Of Authenticity,W7P32/64
1 C061R Module,Assembly,Base,Discrete E6500,V2
1 C112J Module,Documentation,SERI/WSI English,DAO/BCC
1 CVGW5 Module,Software,Quick Fix Engineering,Windows Seven,Business Notebook
1 D224J Module,Information,Cover,Back Light Emitting Diode,WXGA Liquid Crystal Display,B
1 D853D Module,Information,NO-MODEM E-SRS
1 DK94J Module,Label,INTEL,Notebook CMT2,Rebranding
1 F633D Module,Information,NO-FPRDR E-SRS
1 G066D Service Install Module Software,Latitude,E6500
1 G077C Module,Keyboard,83,United States,English,Black,EMDB World Wide
1 G203D Module,Label,Regulatory Notebook,Apcc/dao,E-SRS
1 G209D Ship Group,Notebook,North Maybach/Avia,Dell Americas Organization
1 G525D Module,Media,Digital Video Disk Drive,Resource Dvd Latitude,E6500
1 G558P Module,Bezel,Light Emitting Diode,15WX,Camera ManufacturedIn China,Maybach/Avia
1 HW426 Module,Adapter,Alternating Current,Delta - Ac Adapt,90W 3P,World Wide
1 J139T MOD,SW,RXO,10.3,DE,BUSNS,FI
1 J140T MOD,KIT,SW,RXO,10.3,DE,BUSNS
1 J158F Module,Settings,Management Management Engine ,Bios Extentions,DISABLE,L/P
1 K35WG Module,Software,W7P64,ConsumerDesktop,English,Dao/bcc
1 M019R Module,Software,Powerdvd,8.3,Digital Video Disk Drive,Business,Factory Install
1 M246H Module,Information,CMRA-MIC
1 M367C Module,Dual In-line Memory Module,4GB,800MHZ,DDR2,1X4GB
1 M412C Module,Cord,Power,125V,1M,C5 E,United States
1 MK8CW Module,Software,W7P64,Digital Video Disk Drive,Multiple User Interface,NO-E
1 MP704 Module,Battery,Primary,85WHR 9C,SIMPLO
1 MV6JR Module,Liquid Crystal Display,15.4WX,White Light Emitted Diode,Samsung,Maybach/Avia
1 R411N Module,Card,Network,DW370 BLTH2.1,World Wide
1 RPC5P Module,Software,Dell Backup Recovery Manager,Windows Seven,1.1
1 T465G Module,Card,Network,5300 Latitude,Screen
1 W3HMK Module,Label,Microsoft,Notebook,Windows7
1 W870N Module,Software,WINDOWS-LIVE Relationship Line Of Business
1 X943G Module,Hard Drive,250GB,Free Fall Sensor,7.2K,HIT-FALC
1 X974H Module,Cover,Back,Liquid Crystal Display,WLED,WX,B E6500
1 Y373R Module,Kit,Software,Powerdvd,8.3,True Theatre High Definition

 

I upgraded my E6500 recently with the UK717... I'm not sure what the difference is, but you just need to pop out the old keyboard and slide in the new one.

 

Did or will Dell explain you the reason for what happened? It would be interesting to know, so if you get more news, let us know (fan, CPU, Nvidia GPU, short circuit...).

 

It was the carpeting with the static electricity when were taking apart drives and the guts of the machines, and something with the carpeting and the board caused that too happen, he said that never happened to him before.

 

You mean, like this?
http://www.ehow.com/how_5838302_discharge-static-hp-notebook.html
But I don't get how it can cause a burning two hours after the computer has been in use. I mean, if the problem was static electricity while the computer was been taken apart, I would imagine that an issue would appear not too much time after the machine has been turned on. And I would expect a BSOD or something like that, not a burning two hours after the machine has been turned on (or am I wrong?).

 

burning smell coming out of the machine. I was using the notebook 2 hours prior to the incident. It just went off and didn't turn on afterwords

 

Oh, so you was using and THEN came the static electricity? That's bad luck...
Anyway, I don't want to keep changing the subject of your thread, sorry my curiosity...