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windows 7 random freeze

Discussion in 'Dell Latitude, Vostro, and Precision' started by sk2609, May 27, 2010.

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  1. jack880

    jack880 Newbie

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    Hi. I had this problem on my old precision M70 (complete random freezes), and it was due to a bad sector on the hard drive. Have you run a full diagnostics on the hard drive?
     
  2. phiphile

    phiphile Notebook Enthusiast

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    My E6510 freeze sometimes... but always each time I try to run Lords of the Ring Online...
     
  3. ThreadAbort

    ThreadAbort Newbie

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  4. sk2609

    sk2609 Notebook Consultant

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    I think it's the hardware problems with some machines Dell ships out. I received a new replacement due to Windows freezing issues, and using the same hard drive, new machine hasn't frozen once.
     
  5. jason1214

    jason1214 Notebook Evangelist

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    One other thing to check to is make sure the Intel Matrix Storage Manager or Intel Rapid Storage Technology driver is installed.

    I have an E6500 with some touchpad problems and I am going to use the guide ThreadAbort posted above. I will report back with my findings.
     
  6. GoodBytes

    GoodBytes NvGPUPro

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    Dell (like all other PEM's) takes forever to update their drivers on the site.
    Go to the real hardware manufacture site and try their latest drivers.

    See if that helps (uninstall the old ones first).
     
  7. theZoid

    theZoid Notebook Savant

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    I've had desktop freezes with Win 7 x64 Pro on my m6500. I know it was software, but never isolated it because I've done a reinstall on a new Intel SDD recently....no freezes this time around yet....
     
  8. michael_recycled

    michael_recycled Notebook Deity

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    For troubleshooting, I'd rather use MS default drivers instead of trying some other 3rd party driver.

    Myself, I am sticking with the old Synaptics driver provided by Dell (despite its ugly interface) since this has some settings options that are not accessible/available with the generic Synaptics driver.

    Michael
     
  9. aj84

    aj84 Notebook Consultant

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    Out of interest, do you all have the DCP installed?
    I noticed stuttering on my M4500 and while I appreciate it is not a hard-freeze, it felt it was going that way
    By uninstalling the security module of the DCP, it fixed it
     
  10. sk2609

    sk2609 Notebook Consultant

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    What is DCP?
     
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