windows 7 random freeze

Dell ControlPoint, which has three main components: system manager; security manager; and connection manager. The first is useful for most people.

John

 

Yup Dell Control Point.

After much testing, it was the security module of DCP that was causing the freezes
Even my replacement machine has the same problem

 

I have the same problem here.

In one week I had 2 freezes for about 1 minute long each one. Both of there were playing, LFS and SC-II Beta

Since April 17th I 've been running with my M6500. Two days later I recieved my laptop I experienced my fisrt freezed for about same period, and Know I am sure that, that was a freeze.

I'm worried because now are more often.

Should I have to do what aj84 said about inistall DCP (Dell Control Point)?

Thanks.

 

Re-install the OS and see from there..
If it doesn't resolve the issue, then uninstall DCP.

 

^^^^
ok, thank you

 

The best and only option is to process it for warranty. They replaced my i7 processor and it no longer freezes.

The OS was not reinstalled.

 

Yesterday I phone called DELL and the operator told to get and install the new drivers, including BIOS. And Run Dell Diagnostics with Fn key + power on button pressed for about 7 secs. As you know every went ok. Zero Problems founds.

I just installed A04Bios but the problem still exist.

I will keep calling to process my warranty.

But the way, If anything is interested to see some ThrottleStopLog files i can share to you and you will see that there is an strange behaivor in the processor, even i can detect the freezes time. I am thinking when Sisoftware Sandra Lite2010 detects a warning 242.- "Dynamic overclocking/Turbo engaged performance will not be consistent" is true, and believe that this is the cause of my short freezings periods.

 

Just get a system replacement. Solved mine.

 

just happened to have read this very recently :

Dell Latitude E6510 - System stuttering and Bios patch question - Laptop General Hardware Forum - Laptop - Dell Community

sounds like the culprit fo' sho'

 

Maybe, maybe not.

Some posts in this thread complain of hard freezes or lock-ups in which the only remedy is to depress the power switch for a few seconds so the power supply switches off eek.

I have returned two E6510's with these symptoms. Both had only 4GB RAM, only the factory load, and would freeze within a few minutes of launching Windows.