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e6420/e6520 to release tomorrow?

Discussion in 'Dell Latitude, Vostro, and Precision' started by Netherwind, Feb 28, 2011.

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  1. jambon

    jambon Notebook Enthusiast

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    Mine is in the hands of UPS, scheduled to arrive on monday - 9 days after I ordered it, so some people must have theirs by now
     
    jambon, Mar 25, 2011
    #181
  2. mvalpreda

    mvalpreda Notebook Evangelist

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    9 day would be nice. Mine says 4/12 for delivery and I ordered it 3/23. Be nice to see it on 4/1. :)
     
    mvalpreda, Mar 25, 2011
    #182
  3. heinz2005

    heinz2005 Notebook Geek

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    heinz2005, Mar 25, 2011
    #183
  4. msl88

    msl88 Notebook Enthusiast

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    Has anyone configured it with the additional HDD bay? Couldn't find it when ordering in my country, but I can't see it on the US site either. Need to know what price to expect since I'm waiting for it on Ebay.
     
    msl88, Mar 26, 2011
    #184
  5. motoq2000

    motoq2000 Notebook Enthusiast

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    Just a quick note, I sent two Dell chat agents on field trips to verify these numbers for the e6520 (actually just asked for the specs, didn't provide these numbers). The first one was pretty weak and said they did not have the info available.

    The second one took a long time, but eventually came back with these specs:

    1366x768: 220 nits, 300:1 contrast, +/- 40 degree horizontal viewing angle

    1600x900: 250 nits, 400:1 contrast, +/- 60 degree horizontal viewing angle

    So the contrast ratios are reportedly less for both screens, than previously indicated (difference in brightness is the same).

    I was going to just switch up to the 1600x900, but my order that was supposed to ship 4/5 went out suddenly yesterday. So I'm screwed but will definitely consider returning the laptop if the screen doesn't do it for me. I have a chat record of the 1st agent not being able to provide me with proper specs (before the order shipped), so maybe they'll waive the restock if I complain about the screen and cite lack of info from tech rep... :confused:
     
    motoq2000, Mar 26, 2011
    #185
  6. jmntn2000

    jmntn2000 Notebook Enthusiast

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    Dell has a 21 day return policy. Return shipping only.
     
    jmntn2000, Mar 26, 2011
    #186
  7. odie812

    odie812 Notebook Guru

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    Plus 15% restocking fee, unless it is defective, but motoq2000 seems to be already aware of this.
     
    odie812, Mar 26, 2011
    #187
  8. jmntn2000

    jmntn2000 Notebook Enthusiast

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    This is not what a dell chat agent told me? Here is a log with names removed:

    03/18/2011 12:47:25PM James : "I'm not sure how I'm going to like the keyboard being offset either? what is the return policy if I order it and don't like it?"
    03/18/2011 12:47:36PM Agent (***): "we have a 21 day return policy"
    03/18/2011 12:47:44PM James : "do I just pay return shipping?"
    03/18/2011 12:47:51PM James : "or is there restocking fee?"
    03/18/2011 12:48:25PM Agent (***): "There is no restocking fee if within 21 days"
    03/18/2011 12:48:41PM James : "so I just pay for return shipping?"
    03/18/2011 12:48:50PM Agent (***): "yes"
    03/18/2011 12:48:58PM James : "ok, thanks."
     
    jmntn2000, Mar 27, 2011
    #188
  9. odie812

    odie812 Notebook Guru

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    Interesting.

    I was just reading from here. Sounds like we need to hear some personal experiences.
     
    odie812, Mar 27, 2011
    #189
  10. versavice

    versavice Notebook Guru

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    ^doesnt say they WILL charge a re-stocking fee but states they "may". In the case of jmntn2000, if they were to try to charge him a restocking fee then simply referring to the transcript from the dell support chat should clear him from that.
     
    versavice, Mar 27, 2011
    #190
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